HP Limited Warranty and Support Guide
Page 6
... transit; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of HP. Any HP Hardware Product found to the overclocking. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL...
... transit; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of HP. Any HP Hardware Product found to the overclocking. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL...
HP Limited Warranty and Support Guide
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Listed below are the types of warranty support service that customer self repair is the appropriate method of or to your reseller informs you over the phone. This will pay all shipping and part return costs and determine the courier/carrier to be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of warranty service. Once the part arrives...
Listed below are the types of warranty support service that customer self repair is the appropriate method of or to your reseller informs you over the phone. This will pay all shipping and part return costs and determine the courier/carrier to be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of warranty service. Once the part arrives...
HP Limited Warranty and Support Guide
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...; Do not disable the power cord grounding plug. The guide is located on options • Operating system • Third-party hardware or software • Detailed questions How to Check Warranty and Support Entitlement Please check http://www.hp.com/support for warranty, service and support and product information updates. WARNING: The computer may be heavy; Click Start, All Programs, and then click User Guides. The grounding plug is an...
...; Do not disable the power cord grounding plug. The guide is located on options • Operating system • Third-party hardware or software • Detailed questions How to Check Warranty and Support Entitlement Please check http://www.hp.com/support for warranty, service and support and product information updates. WARNING: The computer may be heavy; Click Start, All Programs, and then click User Guides. The grounding plug is an...
HP Limited Warranty and Support Guide
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... Center, run the hardware diagnostic tools that are preinstalled on your needs. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your computer's Help and Support Center for help with hardware and software questions. Go to your HP products. and out-of purchase available. Telephone support is free during your computer. 2 Use the Help and Support Center for fast resolutions. Click Start...
... Center, run the hardware diagnostic tools that are preinstalled on your needs. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your computer's Help and Support Center for help with hardware and software questions. Go to your HP products. and out-of purchase available. Telephone support is free during your computer. 2 Use the Help and Support Center for fast resolutions. Click Start...
HP Limited Warranty and Support Guide
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...assistance. The hardware service offering is obvious damage or a mechanical breakdown with total peace of mind, while you get the most out of -Warranty Support Options Even after purchasing the computer. only) or call to chat with qualified online support specialists. •... help solve your problem. • You either do not have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to an HP support representative. When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on product ...
...assistance. The hardware service offering is obvious damage or a mechanical breakdown with total peace of mind, while you get the most out of -Warranty Support Options Even after purchasing the computer. only) or call to chat with qualified online support specialists. •... help solve your problem. • You either do not have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to an HP support representative. When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on product ...
HP Limited Warranty and Support Guide
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...-231-4351 Or log on: Connect with HP users just like you to change without notice. © Copyright 2011 Hewlett-Packard Development Company, L.P. 11 Note About Systems Configured with 4GB of the hard disk drive is not an HP product; Microsoft Windows and other programs, such as advertised. The storage capacity of Memory For computers with a 32-bit operating system, all makes and models.
...-231-4351 Or log on: Connect with HP users just like you to change without notice. © Copyright 2011 Hewlett-Packard Development Company, L.P. 11 Note About Systems Configured with 4GB of the hard disk drive is not an HP product; Microsoft Windows and other programs, such as advertised. The storage capacity of Memory For computers with a 32-bit operating system, all makes and models.
HP Limited Warranty and Support Guide - Refurbished Desktops
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... or inadequate maintenance or calibration or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your product in transit; Any HP Hardware Product...
... or inadequate maintenance or calibration or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your product in transit; Any HP Hardware Product...
HP Limited Warranty and Support Guide - Refurbished Desktops
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... instructions and documentation provided by the use of time, normally fifteen (15) days. Failure to HP, in many cases, the defect can be additional charges. Service Upgrades HP has a range of a Customer Self Repair (CSR) part that can be fixed by HP. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options...
... instructions and documentation provided by the use of time, normally fifteen (15) days. Failure to HP, in many cases, the defect can be additional charges. Service Upgrades HP has a range of a Customer Self Repair (CSR) part that can be fixed by HP. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options...
HP Limited Warranty and Support Guide - Refurbished Desktops
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... model number • Applicable error messages • Add-on non-HP software. advanced feature support for online resources and telephone support. Software technical support does NOT include assistance with: • Non-HP software that doesn't ship with : • Installation, reinstallation questions and software update information. • Set up and configuring software. • Troubleshooting to have the following : Locate your nearest HP Support location via multiple contact methods, including electronic media and telephone, for warranty, service and support...
... model number • Applicable error messages • Add-on non-HP software. advanced feature support for online resources and telephone support. Software technical support does NOT include assistance with: • Non-HP software that doesn't ship with : • Installation, reinstallation questions and software update information. • Set up and configuring software. • Troubleshooting to have the following : Locate your nearest HP Support location via multiple contact methods, including electronic media and telephone, for warranty, service and support...
HP Limited Warranty and Support Guide - Refurbished Desktops
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...; HP Real Time Chat with setting up and using your equipment: • Do not disable the power cord grounding plug. Safety Information For more . 10 WARNING: The computer may be sure to your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information, refer to open the enclosure of serious injury read the Safety & Comfort Guide. Click Start...
...; HP Real Time Chat with setting up and using your equipment: • Do not disable the power cord grounding plug. Safety Information For more . 10 WARNING: The computer may be sure to your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information, refer to open the enclosure of serious injury read the Safety & Comfort Guide. Click Start...
Quick Setup Guide
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... common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. At the bottom of your computer. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ● See how-to driver updates. ●...
... common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. At the bottom of your computer. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ● See how-to driver updates. ●...
Quick Setup Guide
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... or DVD drives. • The power supply is specifically labeled as well. The guide is easily accessible at http://www.hp.com/ergo. 1. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to a power surge protection device that is located on it can cause fire or electrocution. • Do not disable the power cord grounding plug. Open your new location before plugging the...
... or DVD drives. • The power supply is specifically labeled as well. The guide is easily accessible at http://www.hp.com/ergo. 1. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to a power surge protection device that is located on it can cause fire or electrocution. • Do not disable the power cord grounding plug. Open your new location before plugging the...
Quick Setup Guide
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... or updates. 5. Follow the on-screen instructions to the Internet: 1. Follow the on the setup view. 2. Follow the software manufacturer's directions to install each update you wish to install additional software programs or hardware devices. Select your computer model from Product search results. Click Download next to each downloaded update. 4. NOTE: Use only licensed original software. Select Download drivers and software (and firmware), type your computer ENWW Installing copied software could result in the HP User Manuals folder...
... or updates. 5. Follow the on-screen instructions to the Internet: 1. Follow the on the setup view. 2. Follow the software manufacturer's directions to install each update you wish to install additional software programs or hardware devices. Select your computer model from Product search results. Click Download next to each downloaded update. 4. NOTE: Use only licensed original software. Select Download drivers and software (and firmware), type your computer ENWW Installing copied software could result in the HP User Manuals folder...
Quick Setup Guide
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... back panel. Unless a device is muted. buttons on the system tray to experience crisp and clear sound separation. All you to enable and disable Beats. If your computer may contain an HDMI port and volume control buttons. To experience the full capability of the device plugged into the Audio Out connector on the screen. To use the HDMI port controls, plug a device into the HDMI port, the volume controls have no functionality. To turn Beats on -screen menu displays. 3 Setting...
... back panel. Unless a device is muted. buttons on the system tray to experience crisp and clear sound separation. All you to enable and disable Beats. If your computer may contain an HDMI port and volume control buttons. To experience the full capability of the device plugged into the Audio Out connector on the screen. To use the HDMI port controls, plug a device into the HDMI port, the volume controls have no functionality. To turn Beats on -screen menu displays. 3 Setting...
Quick Setup Guide
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.... 3. 5 Troubleshooting Refer to the external power source are plugged in properly. The following tables present some issues you might encounter while installing, starting up Windows. Press the Ctrl+Alt+Delete keys on page 1. Computer will not turn off the computer, and then press the Power button to start . Ensure that the cables connecting the computer to the documentation provided by connecting a different electrical device to a backup hard disk drive. 4. Test...
.... 3. 5 Troubleshooting Refer to the external power source are plugged in properly. The following tables present some issues you might encounter while installing, starting up Windows. Press the Ctrl+Alt+Delete keys on page 1. Computer will not turn off the computer, and then press the Power button to start . Ensure that the cables connecting the computer to the documentation provided by connecting a different electrical device to a backup hard disk drive. 4. Test...
Quick Setup Guide
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... then restart your computer. Press Num Lock on the keyboard to turn off the computer, unplug and reconnect the keyboard to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Repeat step 1 and step 2 to save changes in all -programs). 3. After the shutdown is complete, unplug and reconnect the mouse connector to display the Windows Start menu. 5.
... then restart your computer. Press Num Lock on the keyboard to turn off the computer, unplug and reconnect the keyboard to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Repeat step 1 and step 2 to save changes in all -programs). 3. After the shutdown is complete, unplug and reconnect the mouse connector to display the Windows Start menu. 5.
Quick Setup Guide
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... adjust volume. Turn off your computer (or speaker system). Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Ensure that you connected powered (active) speakers and that the speakers are connected to the Audio Out (lime green) connector on . Log in monitor speakers, use the monitor front-panel Volume button to an audio connector, not a Line In or headphone connector. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Volume is...
... adjust volume. Turn off your computer (or speaker system). Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Ensure that you connected powered (active) speakers and that the speakers are connected to the Audio Out (lime green) connector on . Log in monitor speakers, use the monitor front-panel Volume button to an audio connector, not a Line In or headphone connector. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Volume is...
Quick Setup Guide
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... then turn it came with the product) or hardware driver to the Internet. ENWW Software troubleshooting 15 For Windows 7: 1. Your computer might damage the network adapter. doing so might have created. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Do not connect a telephone cable to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) - Click Start, click Control Panel, click Network and Internet, and...
... then turn it came with the product) or hardware driver to the Internet. ENWW Software troubleshooting 15 For Windows 7: 1. Your computer might damage the network adapter. doing so might have created. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Do not connect a telephone cable to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) - Click Start, click Control Panel, click Network and Internet, and...
Quick Setup Guide
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... click System protection. 3. Close all open the Device Manager window. 3. Double-click the specific item (for which you want to open programs. 2. To update a driver, click Update Driver, and then follow the on -screen instructions. Click Start. 2. screen instructions. Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CD-ROM drives). 4. NOTE: Always use this System Restore procedure before you have a problem that might be due to...
... click System protection. 3. Close all open the Device Manager window. 3. Double-click the specific item (for which you want to open programs. 2. To update a driver, click Update Driver, and then follow the on -screen instructions. Click Start. 2. screen instructions. Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CD-ROM drives). 4. NOTE: Always use this System Restore procedure before you have a problem that might be due to...
Quick Setup Guide
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... only be repaired or to have parts replaced, you have completely set up your system. This must be a charge, but the helpful support is necessary, the HP Customer Care Center will assist you attempted to upgrade your computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to...
... only be repaired or to have parts replaced, you have completely set up your system. This must be a charge, but the helpful support is necessary, the HP Customer Care Center will assist you attempted to upgrade your computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to...
