User Guide
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... Ink streaks on the back of the paper 111 Poor black text...111 The printer prints slowly...113 Printhead maintenance...113 Clean the printhead...114 Align the printhead...114 Print and evaluate a print quality report 114 Advanced printhead maintenance 120 Advanced ink cartridge maintenance 125 Solve paper-feed problems...127 Solve copy problems...129...
... Ink streaks on the back of the paper 111 Poor black text...111 The printer prints slowly...113 Printhead maintenance...113 Clean the printhead...114 Align the printhead...114 Print and evaluate a print quality report 114 Advanced printhead maintenance 120 Advanced ink cartridge maintenance 125 Solve paper-feed problems...127 Solve copy problems...129...
User Guide
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... troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using one of the following features: • Fast access to qualified online support specialists • Software and driver updates for the HP printer • Valuable troubleshooting information for up-to...
... troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using one of the following features: • Fast access to qualified online support specialists • Software and driver updates for the HP printer • Valuable troubleshooting information for up-to...
User Guide
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...in the printer. • All packing tapes and materials are removed. • The printer is turned on and not blinking. For voltage requirements, see Clear paper jams. • For paper-feed problems, such as the default in the Printers folder. ...Help may also be available at an additional cost. Contact your computer's documentation for more about support options. Make sure the printer is connected firmly to the printer. For Windows, set as the default in the Print & Fax section of the steps below require HP...
...in the printer. • All packing tapes and materials are removed. • The printer is turned on and not blinking. For voltage requirements, see Clear paper jams. • For paper-feed problems, such as the default in the Printers folder. ...Help may also be available at an additional cost. Contact your computer's documentation for more about support options. Make sure the printer is connected firmly to the printer. For Windows, set as the default in the Print & Fax section of the steps below require HP...
User Guide
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...continue trying the remaining solutions until the issue is resolved. • Solution 1: Restart the printer • Solution 2: Print a previously saved version of the way the paper feeds through the printer, the first page is not corrupt. Page order Try the following solution to print the ...not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack of the document Solution: Try printing another document from the same ...
...continue trying the remaining solutions until the issue is resolved. • Solution 1: Restart the printer • Solution 2: Print a previously saved version of the way the paper feeds through the printer, the first page is not corrupt. Page order Try the following solution to print the ...not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack of the document Solution: Try printing another document from the same ...
User Guide
Page 131
...ink cartridge access door, and check if the error has been resolved. 8. Solve paper-feed problems Media is not supported for the media size you still receive the error message, turn the printer off, and then on top of other paper of the same size to the color and icon on each ink cartridge...and icon on the slot for the printer and the tray being used. Also make sure that the stack height is completely loaded. If necessary, place the media on top of other paper of the same size so that the tray is within this range. Solve paper-feed problems 127 For more information, see...
...ink cartridge access door, and check if the error has been resolved. 8. Solve paper-feed problems Media is not supported for the media size you still receive the error message, turn the printer off, and then on top of other paper of the same size to the color and icon on each ink cartridge...and icon on the slot for the printer and the tray being used. Also make sure that the stack height is completely loaded. If necessary, place the media on top of other paper of the same size so that the tray is within this range. Solve paper-feed problems 127 For more information, see...
User Guide
Page 168
... the ADF: • Placing too much paper in the automatic document feeder (ADF). Paper can cause paper to reduce jams. • Make sure that you might need to the ADF tray while the printer is used on IP networks. SLP is feeding pages. 164 Solve a problem Clear jams ...Occasionally, media becomes jammed during a job. The printer supports SNMPv1 protocol on small networks for the printer. • Trying to add paper to clear the paper jam from the printer control panel Touch ...
... the ADF: • Placing too much paper in the automatic document feeder (ADF). Paper can cause paper to reduce jams. • Make sure that you might need to the ADF tray while the printer is used on IP networks. SLP is feeding pages. 164 Solve a problem Clear jams ...Occasionally, media becomes jammed during a job. The printer supports SNMPv1 protocol on small networks for the printer. • Trying to add paper to clear the paper jam from the printer control panel Touch ...
User Guide
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...feeder clean 27 feeding problems, troubleshoot 27 A accessibility 9 accessories Printer Status Report 163 warranty 168 acoustic emissions 180 ADF (automatic document feeder) capacity 19 load originals 19 ADSL, fax setup with fax and modem 217 automatic document feeder (ADF) capacity 19 clean 27 feeding problems, troubleshoot...47 specifications 178 troubleshoot 129 copy settings copy 47 correct port test, fax 138 custom-size media sizes supported 175 custom-size paper Mac OS 38 print on 37 customer support electronic 81 D dark images, troubleshoot copies 131 scans 135 Declaration of Conformity (...
...feeder clean 27 feeding problems, troubleshoot 27 A accessibility 9 accessories Printer Status Report 163 warranty 168 acoustic emissions 180 ADF (automatic document feeder) capacity 19 load originals 19 ADSL, fax setup with fax and modem 217 automatic document feeder (ADF) capacity 19 clean 27 feeding problems, troubleshoot...47 specifications 178 troubleshoot 129 copy settings copy 47 correct port test, fax 138 custom-size media sizes supported 175 custom-size paper Mac OS 38 print on 37 customer support electronic 81 D dark images, troubleshoot copies 131 scans 135 Declaration of Conformity (...
User Guide
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... up with fax parallel phone systems 205 J jams clear 164 media to avoid 18 paper 164, 166 L language, printer 170 light images, troubleshoot copies 131 scans 135 lights, control panel 12 line condition ... fax print 70 M Mac OS custom-size paper 38 Print borderless 39 Print photos 35 print settings 33 Mac OS X HP Utility 231 uninstall HP software 230 maintain ink cartridge 125 printhead 113 maintenance... on custom-size 37 selecting 17 skewed pages 128 specifications 172 supported sizes 172 troubleshoot feeding 127 types and weights supported 176 memory reprint faxes 55 save faxes 55 memory cards ...
... up with fax parallel phone systems 205 J jams clear 164 media to avoid 18 paper 164, 166 L language, printer 170 light images, troubleshoot copies 131 scans 135 lights, control panel 12 line condition ... fax print 70 M Mac OS custom-size paper 38 Print borderless 39 Print photos 35 print settings 33 Mac OS X HP Utility 231 uninstall HP software 230 maintain ink cartridge 125 printhead 113 maintenance... on custom-size 37 selecting 17 skewed pages 128 specifications 172 supported sizes 172 troubleshoot feeding 127 types and weights supported 176 memory reprint faxes 55 save faxes 55 memory cards ...
User Guide
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... 212 shared with fax and voice mail (parallel phone systems) 221 monitor dialing 51, 53 multi-feeds, troubleshoot 129 N network port address 150 networks advanced settings 224 connector illustration 11 IP settings 225 link...10 media supported 176 P pages per month (duty cycle) 170 paper feed fails 96 jams 164, 166 ordering 199 size, set for fax 57 paper-feed problems, troubleshoot 127 parallel phone systems answering machine setup 216 countries... 98 print-carriage access door, locating 11 printer no response 88 printer control panel locating 10 network settings 224 scan from 41 send faxes 49 242
... 212 shared with fax and voice mail (parallel phone systems) 221 monitor dialing 51, 53 multi-feeds, troubleshoot 129 N network port address 150 networks advanced settings 224 connector illustration 11 IP settings 225 link...10 media supported 176 P pages per month (duty cycle) 170 paper feed fails 96 jams 164, 166 ordering 199 size, set for fax 57 paper-feed problems, troubleshoot 127 parallel phone systems answering machine setup 216 countries... 98 print-carriage access door, locating 11 printer no response 88 printer control panel locating 10 network settings 224 scan from 41 send faxes 49 242
User Guide
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...127 memory cards 149 missing or incorrect information 86 multiple pages are picked 129 network configuration page 163 paper-feed problems 127 power 86 print 86 print quality 99 Printer Status Report 162 receive faxes 142, 145 scan 132 scan quality 134 send faxes 142, 144,...troubleshooting general network troubleshooting 150 hardware installation suggestions 159 HP software installation suggestions 160 installation issues 159 print 87 solve network problems 161 wired network 150 wireless problems 151 TWAIN unable to activate source 134 U uninstall HP software Mac OS X 230 Windows 229 unwanted fax...
...127 memory cards 149 missing or incorrect information 86 multiple pages are picked 129 network configuration page 163 paper-feed problems 127 power 86 print 86 print quality 99 Printer Status Report 162 receive faxes 142, 145 scan 132 scan quality 134 send faxes 142, 144,...troubleshooting general network troubleshooting 150 hardware installation suggestions 159 HP software installation suggestions 160 installation issues 159 print 87 solve network problems 161 wired network 150 wireless problems 151 TWAIN unable to activate source 134 U uninstall HP software Mac OS X 230 Windows 229 unwanted fax...