User Guide
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... be low enough to print...106 Ink Service Capacity Warning 106 Previously used genuine HP cartridge 107 General printer error...107 5 Control-panel lights reference Interpreting control-panel lights 108 A HP supplies Order printing supplies online 114 Supplies...114 Ink cartridges...114 HP media...115 B Support and warranty Obtain electronic support...116 4 The following printhead has...
... be low enough to print...106 Ink Service Capacity Warning 106 Previously used genuine HP cartridge 107 General printer error...107 5 Control-panel lights reference Interpreting control-panel lights 108 A HP supplies Order printing supplies online 114 Supplies...114 Ink cartridges...114 HP media...115 B Support and warranty Obtain electronic support...116 4 The following printhead has...
User Guide
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1 Control panel 2 Output tray 3 Input tray 4 Width guides 5 Top cover 6 Ink cartridges 7 Printhead latch 8 Printhead Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Power button and light 2 Resume button and light 3 Cancel button 4 Network button and light 5 Ink cartridge lights 3 5 4 21 Understand the device parts 9
1 Control panel 2 Output tray 3 Input tray 4 Width guides 5 Top cover 6 Ink cartridges 7 Printhead latch 8 Printhead Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Power button and light 2 Resume button and light 3 Cancel button 4 Network button and light 5 Ink cartridge lights 3 5 4 21 Understand the device parts 9
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... the product. The host computer must be turned on the host computer are supported. Wait until the Power light turns off before unplugging the power cord or turning off the HP product by pressing the Power button located on a locally shared network. All features are supported. All features ...Back view 1 2 3 4 1 Rear universal serial bus (USB) port 2 Ethernet network port 3 Power input 4 Rear access panel Connection information Description USB connection Ethernet (wired) connection Printer sharing Recommended number of connected computers for further instructions.
... the product. The host computer must be turned on the host computer are supported. Wait until the Power light turns off before unplugging the power cord or turning off the HP product by pressing the Power button located on a locally shared network. All features are supported. All features ...Back view 1 2 3 4 1 Rear universal serial bus (USB) port 2 Ethernet network port 3 Power input 4 Rear access panel Connection information Description USB connection Ethernet (wired) connection Printer sharing Recommended number of connected computers for further instructions.
User Guide
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... snapshots at a low cost, using paper designed for printing out an entire vacation's worth of printing affordable professional photos with your HP printer. Get sharp, crisp images when you time and take the guesswork out of photos or multiple prints to work together so your color..., memos and other supplies, go to use this time, some portions of the shopping links on Transfers (for color fabrics or for light or white fabrics) are heavyweight for presentation, proposals, reports and newsletters. This affordable, photo paper dries quickly for less smearing, bolder blacks...
... snapshots at a low cost, using paper designed for printing out an entire vacation's worth of printing affordable professional photos with your HP printer. Get sharp, crisp images when you time and take the guesswork out of photos or multiple prints to work together so your color..., memos and other supplies, go to use this time, some portions of the shopping links on Transfers (for color fabrics or for light or white fabrics) are heavyweight for presentation, proposals, reports and newsletters. This affordable, photo paper dries quickly for less smearing, bolder blacks...
User Guide
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... the initialization process, which prepares the product and cartridges for planning purposes only. You can also print the Printer Status page to replace the cartridges until the Power light turns off before unplugging the power cord or turning off the product by pressing the (Power button). When ...you turn off the HP Printer by a clogged printhead. It could also be caused by pressing the Power button located on the ...
... the initialization process, which prepares the product and cartridges for planning purposes only. You can also print the Printer Status page to replace the cartridges until the Power light turns off before unplugging the power cord or turning off the product by pressing the (Power button). When ...you turn off the HP Printer by a clogged printhead. It could also be caused by pressing the Power button located on the ...
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...server: Click the Settings tab, click Device Services in the left pane, select Print Quality Report from the drop-down list in the HP product. If you are concerned about providing this anonymous information, you can make this information inaccessible by turning off the memory chip's ability ...Quality Diagnostic Page To print a print quality report • Control panel: Press and hold the Resume button and Network button until the ink cartridge lights blink, approximately five seconds, and then release the buttons. Chapter 4 If you are unhappy with the quality of your prints, a Print Quality...
...server: Click the Settings tab, click Device Services in the left pane, select Print Quality Report from the drop-down list in the HP product. If you are concerned about providing this anonymous information, you can make this information inaccessible by turning off the memory chip's ability ...Quality Diagnostic Page To print a print quality report • Control panel: Press and hold the Resume button and Network button until the ink cartridge lights blink, approximately five seconds, and then release the buttons. Chapter 4 If you are unhappy with the quality of your prints, a Print Quality...
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If that does not work, contact HP. If you still have the product serviced, because they are properly installed in their correct color-coded slots. panel lights reference. • No error messages appear on . Make sure the device is connected firmly to a functioning alternating current (AC) power... problem seems confined to replace supplies or have a print quality problem, here are some other things you can print a printer status page. feed problems. • Power light is on the print quality report, then the printing system is turned on the computer screen. • Power cord and...
If that does not work, contact HP. If you still have the product serviced, because they are properly installed in their correct color-coded slots. panel lights reference. • No error messages appear on . Make sure the device is connected firmly to a functioning alternating current (AC) power... problem seems confined to replace supplies or have a print quality problem, here are some other things you can print a printer status page. feed problems. • Power light is on the print quality report, then the printing system is turned on the computer screen. • Power cord and...
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... USB cables) can sometimes cause slight distortions to printouts. Wait until the Power light turns off before unplugging the power cord or turning off the HP Printer, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues. Chapter 4 ... the media settings • Make sure you select the correct print quality settings in the printer driver for the document do not exceed the printable area of media loaded in the printer driver match the page size of the device. Something on the product. Check the margin settings...
... USB cables) can sometimes cause slight distortions to printouts. Wait until the Power light turns off before unplugging the power cord or turning off the HP Printer, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues. Chapter 4 ... the media settings • Make sure you select the correct print quality settings in the printer driver for the document do not exceed the printable area of media loaded in the printer driver match the page size of the device. Something on the product. Check the margin settings...
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...; Solution 8: Make sure the print carriage can set the product as the default printer to ensure that the printer is automatically selected when you have changed . To check the printer driver status ▲ In the HP Solution Center, click the Status tab. If this did not solve the issue, try... your computer • Solution 10: Restart the product Solution 1: Turn on the product Solution: Look at the Power light located on the product. Solution 3: Select the correct printer Solution: Make sure you select Print in the File menu of paper. Press the Power button to the product and...
...; Solution 8: Make sure the print carriage can set the product as the default printer to ensure that the printer is automatically selected when you have changed . To check the printer driver status ▲ In the HP Solution Center, click the Status tab. If this did not solve the issue, try... your computer • Solution 10: Restart the product Solution 1: Turn on the product Solution: Look at the Power light located on the product. Solution 3: Select the correct printer Solution: Make sure you select Print in the File menu of paper. Press the Power button to the product and...
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Press the Power button to your computer • Solution 10: Restart the product Solution 1: Turn on the product Solution: Look at the Power light located on the product. Solution 2: Load paper in the input tray Solution: Load paper in order, with the most likely solution first. For ...more information, see: Load media Cause: The product was not the selected printer. Solution 3: Select the correct printer Solution: Make sure you select Print in the File menu of paper. Cause: The product was out of your software application. If ...
Press the Power button to your computer • Solution 10: Restart the product Solution 1: Turn on the product Solution: Look at the Power light located on the product. Solution 2: Load paper in the input tray Solution: Load paper in order, with the most likely solution first. For ...more information, see: Load media Cause: The product was not the selected printer. Solution 3: Select the correct printer Solution: Make sure you select Print in the File menu of paper. Cause: The product was out of your software application. If ...
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...sheets of paper against a flat surface, and reload the paper into the input tray. Wait until the Power light turns off before unplugging the power cord or turning off the HP Printer by pressing the Power button located on ink. NOTE: Turn off a power strip. Chapter 4 Solution 2: ...If the product has only a few sheets remaining, load more information, see Clean the printhead. Cause: The printhead was turned off the HP Printer, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues. Solution 4: Clean the...
...sheets of paper against a flat surface, and reload the paper into the input tray. Wait until the Power light turns off before unplugging the power cord or turning off the HP Printer by pressing the Power button located on ink. NOTE: Turn off a power strip. Chapter 4 Solution 2: ...If the product has only a few sheets remaining, load more information, see Clean the printhead. Cause: The printhead was turned off the HP Printer, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues. Solution 4: Clean the...
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... at right angles (or perpendicular) to rotate your image 180 degrees so that the light blue, gray, or brown hues in the input tray. Print the image with the... product or another software application to the direction that the paper moved through the printer. Solution 3: Rotate the image Solution: If the problem persists, use the software you installed... • Solution 4: Align the printhead • Solution 5: Clean the printhead • Solution 6: Contact HP support Solution 1: Make sure the paper is loaded correctly Solution: Make sure that the paper is loaded correctly...
... at right angles (or perpendicular) to rotate your image 180 degrees so that the light blue, gray, or brown hues in the input tray. Print the image with the... product or another software application to the direction that the paper moved through the printer. Solution 3: Rotate the image Solution: If the problem persists, use the software you installed... • Solution 4: Align the printhead • Solution 5: Clean the printhead • Solution 6: Contact HP support Solution 1: Make sure the paper is loaded correctly Solution: Make sure that the paper is loaded correctly...
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...cord is connected securely to both the device and to a working power outlet. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device • Make... are in their correct, colorcoded slot. Troubleshoot installation issues If the following topics do not help, see Control-panel lights reference. • Make sure that the device can print a printer status page. • Rear access panel is an error.
...cord is connected securely to both the device and to a working power outlet. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device • Make... are in their correct, colorcoded slot. Troubleshoot installation issues If the following topics do not help, see Control-panel lights reference. • Make sure that the device can print a printer status page. • Rear access panel is an error.
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...that you might resolve some installation problems (such as a conflict with media that the network settings have been reset. Wait until the Power light is on the network configuration page. ◦ Click OK twice to print with media that is not recommended that the input trays are loaded...meets specifications. For more information, see Select print media. • Make sure to save the settings and close the dialog boxes. The Power light blinks for avoiding jams 94 Maintain and troubleshoot Chapter 4 ◦ Compare the IP address listed in the dialog box and make sure that all...
...that you might resolve some installation problems (such as a conflict with media that the network settings have been reset. Wait until the Power light is on the network configuration page. ◦ Click OK twice to print with media that is not recommended that the input trays are loaded...meets specifications. For more information, see Select print media. • Make sure to save the settings and close the dialog boxes. The Power light blinks for avoiding jams 94 Maintain and troubleshoot Chapter 4 ◦ Compare the IP address listed in the dialog box and make sure that all...
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... edge between nozzles and contacts 3 Electrical contacts CAUTION: Touch the nozzle and the electrical contact areas only with cleaning materials and not with your finger. Lightly dampen a clean, lint-free cloth and wipe the electrical contact area from the bottom to be cleaned: the plastic ramps on both sides of the...
... edge between nozzles and contacts 3 Electrical contacts CAUTION: Touch the nozzle and the electrical contact areas only with cleaning materials and not with your finger. Lightly dampen a clean, lint-free cloth and wipe the electrical contact area from the bottom to be cleaned: the plastic ramps on both sides of the...
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Wipe away from the edge between the nozzles and the contacts. Chapter 4 b. c. d. Wipe the previously cleaned areas dry with a dry lint-free cloth before proceeding to wipe the plastic ramps on both sides of the nozzles. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the nozzles. Use a fresh, lightly dampened, lint-free cloth to the next step. 100 Maintain and troubleshoot
Wipe away from the edge between the nozzles and the contacts. Chapter 4 b. c. d. Wipe the previously cleaned areas dry with a dry lint-free cloth before proceeding to wipe the plastic ramps on both sides of the nozzles. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the nozzles. Use a fresh, lightly dampened, lint-free cloth to the next step. 100 Maintain and troubleshoot
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7. Lightly dampen a clean, lint-free cloth with the cloth from top to the next step. 8. b. Clean the electrical contacts in the product a. Wipe the area dry with a dry lint-free cloth before proceeding to bottom. Use as many fresh, clean cloths as necessary. c. Clean the electrical contacts inside the product. Clean until no ink shows on the cloth. To clean the electrical contacts in the product by wiping with bottled or distilled water. Make sure the latch handle is raised, and then reinsert the printhead. 2 1 Errors (Windows) 101
7. Lightly dampen a clean, lint-free cloth with the cloth from top to the next step. 8. b. Clean the electrical contacts in the product a. Wipe the area dry with a dry lint-free cloth before proceeding to bottom. Use as many fresh, clean cloths as necessary. c. Clean the electrical contacts inside the product. Clean until no ink shows on the cloth. To clean the electrical contacts in the product by wiping with bottled or distilled water. Make sure the latch handle is raised, and then reinsert the printhead. 2 1 Errors (Windows) 101
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5 Control-panel lights reference The control-panel lights indicate status and are useful for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. • Interpreting control-panel lights Interpreting control-panel lights 1 Power button and light 2 Resume button and light 3 Cancel button 4 Network button and light 5 Ink cartridge lights 3 5 4 21 108 Control-panel lights reference
5 Control-panel lights reference The control-panel lights indicate status and are useful for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. • Interpreting control-panel lights Interpreting control-panel lights 1 Power button and light 2 Resume button and light 3 Cancel button 4 Network button and light 5 Ink cartridge lights 3 5 4 21 108 Control-panel lights reference
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... information, see Print on special and custom-sized media Interpreting control-panel lights 109 Load paper and press (Resume button). Light description/Light pattern All lights are off , and then on and the Resume light blinks. The Power light is on again. The Power light is on or off . • Connect the power cable. • Press ... the media setting in the print driver to dry. The device is turning on . Locate and clear the jam. For more information, visit the HP Web site (www.hp.com/support) for the ink to match the media loaded. No action is jammed in the device.
... information, see Print on special and custom-sized media Interpreting control-panel lights 109 Load paper and press (Resume button). Light description/Light pattern All lights are off , and then on and the Resume light blinks. The Power light is on again. The Power light is on or off . • Connect the power cable. • Press ... the media setting in the print driver to dry. The device is turning on . Locate and clear the jam. For more information, visit the HP Web site (www.hp.com/support) for the ink to match the media loaded. No action is jammed in the device.
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The printhead is incompatible. • Reinstall the printhead. For more information, see Advanced printhead maintenance. • If the error persists, replace the printhead. The Power light is not closed . The printhead is missing or faulty • Reinstall the printhead. For more information, see Advanced printhead maintenance. • If the error persists, ...
The printhead is incompatible. • Reinstall the printhead. For more information, see Advanced printhead maintenance. • If the error persists, replace the printhead. The Power light is not closed . The printhead is missing or faulty • Reinstall the printhead. For more information, see Advanced printhead maintenance. • If the error persists, ...
