Getting Started Guide
Page 23
.... are securely connected and that all packing tape and • Make sure the printer is available on the printer's control panel. Problems installing the software • Before installing software, make sure that the USB drivers have been removed from the HP Web site (www.hp.com/support). drive letter. • If you are using a • If the...
.... are securely connected and that all packing tape and • Make sure the printer is available on the printer's control panel. Problems installing the software • Before installing software, make sure that the USB drivers have been removed from the HP Web site (www.hp.com/support). drive letter. • If you are using a • If the...
User Guide
Page 9
... that the HP device is connected to your network 116 Step 3: Check to see if the firewall software is blocking communication 117 Step 4: Make sure the HP device is online and ready 117 Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only... 118 Step 6: Make sure the HP Network Devices Support service is running ...
... that the HP device is connected to your network 116 Step 3: Check to see if the firewall software is blocking communication 117 Step 4: Make sure the HP device is online and ready 117 Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only... 118 Step 6: Make sure the HP Network Devices Support service is running ...
User Guide
Page 30
... more information about the features of the Windows printer driver, see the documentation that opens the Properties dialog box. b. Choose the desired printer in the Format for all print jobs, make the changes in your software application, choose Page Setup. From the File menu in the printer driver. NOTE: To set print settings for pop-up...
... more information about the features of the Windows printer driver, see the documentation that opens the Properties dialog box. b. Choose the desired printer in the Format for all print jobs, make the changes in your software application, choose Page Setup. From the File menu in the printer driver. NOTE: To set print settings for pop-up...
User Guide
Page 35
...with supported types of gray. • Black Print Cartridge Only: uses black ink to print your software application, click Print. 3. c. NOTE: To achieve the highest dpi resolution, you need to reformat... on custom-sized paper. Select the appropriate Photo Fix options: • Off: applies no HP Real Life Technologies to print the photo in a grainy image. The gray shading is not ...not, set up menu, and then choose one of black dots, which might be called "two-sided printing" or "duplex printing"). If necessary, set the size in the printer driver: a. b. Use only custom-sized paper...
...with supported types of gray. • Black Print Cartridge Only: uses black ink to print your software application, click Print. 3. c. NOTE: To achieve the highest dpi resolution, you need to reformat... on custom-sized paper. Select the appropriate Photo Fix options: • Off: applies no HP Real Life Technologies to print the photo in a grainy image. The gray shading is not ...not, set up menu, and then choose one of black dots, which might be called "two-sided printing" or "duplex printing"). If necessary, set the size in the printer driver: a. b. Use only custom-sized paper...
User Guide
Page 74
... the Printer Status Report and Self-Test Report • Understand the network configuration page (some models only) • Configure your problem, try using one For more information, see Obtain electronic support. 3. Visit the HP online support Web site at www.hp.com/support. HP online support... Solve wireless problems (some models only) • Clear jams HP support If you register the HP all-in-one of the following features: • Fast access to qualified online support specialists • Software and driver updates for up-to-date device information and expert assistance and ...
... the Printer Status Report and Self-Test Report • Understand the network configuration page (some models only) • Configure your problem, try using one For more information, see Obtain electronic support. 3. Visit the HP online support Web site at www.hp.com/support. HP online support... Solve wireless problems (some models only) • Clear jams HP support If you register the HP all-in-one of the following features: • Fast access to qualified online support specialists • Software and driver updates for up-to-date device information and expert assistance and ...
User Guide
Page 75
...number (located on calling for software updates. If prompted, choose your questions. • Connect with an HP technician by phone 'The phone support numbers and associated costs listed here are those in effect at time of publication and are in -One. HP support by using these operating ..., you are using online chat. • Check for technical support. This Web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for answers to begin the support process.
...number (located on calling for software updates. If prompted, choose your questions. • Connect with an HP technician by phone 'The phone support numbers and associated costs listed here are those in effect at time of publication and are in -One. HP support by using these operating ..., you are using online chat. • Check for technical support. This Web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for answers to begin the support process.
User Guide
Page 80
...different print settings in the tray. However, the firewall might not be installed correctly. For more information, see System requirements. More than one page is a problem communicating with the device, try temporarily disabling the firewall. If there is being picked For more information, see ... for the media loaded in the trays. • Make sure the page settings in the printer driver for the device. For more information, see Uninstall and reinstall the software. If the problem persists, the firewall is slower when you select the correct print quality settings...
...different print settings in the tray. However, the firewall might not be installed correctly. For more information, see System requirements. More than one page is a problem communicating with the device, try temporarily disabling the firewall. If there is being picked For more information, see ... for the media loaded in the trays. • Make sure the page settings in the printer driver for the device. For more information, see Uninstall and reinstall the software. If the problem persists, the firewall is slower when you select the correct print quality settings...
User Guide
Page 117
...If you are unable to install the device software, verify that the network ports created in the device driver match the device IP address: 1. Print the device's network configuration page 2. or Click Start, click Control Panel, and then double-click Printers. 3. Solve wired (Ethernet) network problems... program. If the IP addresses are different, change the IP address in the dialog box to your wired (Ethernet) network, perform one or more information, see Understand the network configuration page (some models only) 113 Solve wired (Ethernet) network problems (some models only...
...If you are unable to install the device software, verify that the network ports created in the device driver match the device IP address: 1. Print the device's network configuration page 2. or Click Start, click Control Panel, and then double-click Printers. 3. Solve wired (Ethernet) network problems... program. If the IP addresses are different, change the IP address in the dialog box to your wired (Ethernet) network, perform one or more information, see Understand the network configuration page (some models only) 113 Solve wired (Ethernet) network problems (some models only...
User Guide
Page 122
...sure the wireless version of the HP device is set as you install the software again, the installer might be interfering. Or Click Start, click Control Panel, and then double-click Printers. 2. On the Ports tab, look for the version of the printer driver in the list with a checkmark.... following, depending on the printer status: a. Step 6: Make sure the HP Network Devices Support service is Offline, right-click the device, and click Use Printer Online. Click System Preferences in the Printers or Printers and Faxes folder is more than one of the printer driver in the Dock, and ...
...sure the wireless version of the HP device is set as you install the software again, the installer might be interfering. Or Click Start, click Control Panel, and then double-click Printers. 2. On the Ports tab, look for the version of the printer driver in the list with a checkmark.... following, depending on the printer status: a. Step 6: Make sure the HP Network Devices Support service is Offline, right-click the device, and click Use Printer Online. Click System Preferences in the Printers or Printers and Faxes folder is more than one of the printer driver in the Dock, and ...
User Guide
Page 127
...device control panel. • Ensure power cord and other lights on , it takes approximately 45 seconds to warm up. • The device is running one of the supported operating systems. • Make sure that you typed, ensure you are closed . • If the computer does not recognize the ...are installed correctly, and start the ink cartridge alignment. You can download the device driver from the device. • Duplexer is locked into place. • Paper is loaded correctly in the CD drive, inspect the HP software CD for your computer is in the Ready state, and no other cables are...
...device control panel. • Ensure power cord and other lights on , it takes approximately 45 seconds to warm up. • The device is running one of the supported operating systems. • Make sure that you typed, ensure you are closed . • If the computer does not recognize the ...are installed correctly, and start the ink cartridge alignment. You can download the device driver from the device. • Duplexer is locked into place. • Paper is loaded correctly in the CD drive, inspect the HP software CD for your computer is in the Ready state, and no other cables are...
User Guide
Page 128
...one of the supported operating systems. • Make sure that the computer meets at least the minimum system requirements. If your product does not support wireless communication, the report is running Windows, and the computer cannot detect the device, run the uninstallation utility (util\ccc\uninstall.bat on the HP software... the HP software CD in the CD drive, inspect the CD for damage. You can download the device driver from the HP Web site (www.hp.com/ support). • In the Windows device manager, make sure that your computer, and reinstall the device driver. Printer Status ...
...one of the supported operating systems. • Make sure that the computer meets at least the minimum system requirements. If your product does not support wireless communication, the report is running Windows, and the computer cannot detect the device, run the uninstallation utility (util\ccc\uninstall.bat on the HP software... the HP software CD in the CD drive, inspect the CD for damage. You can download the device driver from the HP Web site (www.hp.com/ support). • In the Windows device manager, make sure that your computer, and reinstall the device driver. Printer Status ...
User Guide
Page 138
...HP software. • Mac OS X (v10.4.11, v10.5, v10.6) • Linux (For more information, see the Readme file. Operating system compatibility • Windows XP Service Pack 1, Windows Vista, Windows 7 NOTE: For Windows XP SP1 Starter Edition, Windows Vista Starter Edition, and Windows 7 Starter Edition, only printer drivers, scan drivers..., and the Toolbox are available. To see system requirements and specifications for Windows 7, see www.hp.com/go/linuxprinting).
...HP software. • Mac OS X (v10.4.11, v10.5, v10.6) • Linux (For more information, see the Readme file. Operating system compatibility • Windows XP Service Pack 1, Windows Vista, Windows 7 NOTE: For Windows XP SP1 Starter Edition, Windows Vista Starter Edition, and Windows 7 Starter Edition, only printer drivers, scan drivers..., and the Toolbox are available. To see system requirements and specifications for Windows 7, see www.hp.com/go/linuxprinting).