Getting Started Guide
Page 3
...line cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/ inkusage. English Contents Use the printer...4 Use the control panel 6 Fax...7 Set up fax...7 Use fax ...13 Set up fax 24 Wireless (802.11) setup problems 27 Embedded Web server ...basic safety precautions when using this printer near water, or when you install the software). 8. There are wet. 5. Install the printer securely on a stable surface. 6. Install the printer in the cartridge after you are no one can step on the printer. 3. Unplug this printer from the cartridges is left ...
...line cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/ inkusage. English Contents Use the printer...4 Use the control panel 6 Fax...7 Set up fax...7 Use fax ...13 Set up fax 24 Wireless (802.11) setup problems 27 Embedded Web server ...basic safety precautions when using this printer near water, or when you install the software). 8. There are wet. 5. Install the printer securely on a stable surface. 6. Install the printer in the cartridge after you are no one can step on the printer. 3. Unplug this printer from the cartridges is left ...
Getting Started Guide
Page 5
... job Attention: Device requires attention Setup: Change device settings Note: The following features are only available on the display. Use the printer 5 English Wireless HP Officejet 4500 Wireless Ethernet HP Officejet 4500 HP Officejet 4500 Mode Indicator: Shows which mode is selected Numeric Keypad: Enter numbers and text Note: After selecting Fax B&W or Fax Color, ...on certain models. Fax B&W Copy B&W Scan Fax Color Copy Color Power: Turn device on and off Back: Go back one step Arrows: Move through menu selections Note: Use or when you want to select the speed-dial.
... job Attention: Device requires attention Setup: Change device settings Note: The following features are only available on the display. Use the printer 5 English Wireless HP Officejet 4500 Wireless Ethernet HP Officejet 4500 HP Officejet 4500 Mode Indicator: Shows which mode is selected Numeric Keypad: Enter numbers and text Note: After selecting Fax B&W or Fax Color, ...on certain models. Fax B&W Copy B&W Scan Fax Color Copy Color Power: Turn device on and off Back: Go back one step Arrows: Move through menu selections Note: Use or when you want to select the speed-dial.
Getting Started Guide
Page 20
... security passkey or cannot remember this information, contact your computer or with the wireless router. Step 1: Install software for your printer Follow the instructions for your printer, such as by using a computer running Microsoft Windows, HP provides a web-based tool called an "SSID") and a security passkey:...can help retrieve this information for some models only) If the printer supports wireless (802.11) communication, you still cannot find them on your operating system. If you can connect it wireless to www.hp.com/go/ networksetup. (This tool is available on the back ...
... security passkey or cannot remember this information, contact your computer or with the wireless router. Step 1: Install software for your printer Follow the instructions for your printer, such as by using a computer running Microsoft Windows, HP provides a web-based tool called an "SSID") and a security passkey:...can help retrieve this information for some models only) If the printer supports wireless (802.11) communication, you still cannot find them on your operating system. If you can connect it wireless to www.hp.com/go/ networksetup. (This tool is available on the back ...
Getting Started Guide
Page 21
... any open documents. Set up wireless (802.11) communication (some models only) 21 Place the HP software CD into the computer. 4. On the CD menu, click Install Network/ Wireless Device, and then follow the ...onscreen instructions. The installation program attempts to complete the installation. 7. When prompted, enter the network name and security passkey. 8. When prompted, temporarily connect the USB cable. 3. Follow the onscreen instructions to find the printer...
... any open documents. Set up wireless (802.11) communication (some models only) 21 Place the HP software CD into the computer. 4. On the CD menu, click Install Network/ Wireless Device, and then follow the ...onscreen instructions. The installation program attempts to complete the installation. 7. When prompted, enter the network name and security passkey. 8. When prompted, temporarily connect the USB cable. 3. Follow the onscreen instructions to find the printer...
Getting Started Guide
Page 22
... or Apple AirPort Base Station), you can still connect the printer to your computer using a wireless connection (known as a "computer-to the port on the computer. After the test is turned on how to select Print Report, and then press OK. 4. Place the HP software CD into the computer. 4. When prompted, enter the...
... or Apple AirPort Base Station), you can still connect the printer to your computer using a wireless connection (known as a "computer-to the port on the computer. After the test is turned on how to select Print Report, and then press OK. 4. Place the HP software CD into the computer. 4. When prompted, enter the...
Getting Started Guide
Page 27
... still encountering problems, see the problem-solving information in the Dock. (HP Utility is not lit, wireless capabilities might encounter when connecting the printer to turn on the printer's control panel, select Wireless Menu, select Wireless ON/OFF, and then select On. Select either Install Network/Wireless Device or Add a Device when prompted. Step 1: Make sure the...
... still encountering problems, see the problem-solving information in the Dock. (HP Utility is not lit, wireless capabilities might encounter when connecting the printer to turn on the printer's control panel, select Wireless Menu, select Wireless ON/OFF, and then select On. Select either Install Network/Wireless Device or Add a Device when prompted. Step 1: Make sure the...
Getting Started Guide
Page 28
... include recommendations that might not be able to connect, turn off the router, printer, and your wireless network or computer is weak or if there is interference on the wireless network, the printer might help reduce the chances for your computer, and then turn them back on... tips might help solve the problem. 28 Solve setup problems Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test from the printer's control panel: 1. Sometimes, turning off the router and the printer, and then turn them back on Page 28). To determine the strength...
... include recommendations that might not be able to connect, turn off the router, printer, and your wireless network or computer is weak or if there is interference on the wireless network, the printer might help reduce the chances for your computer, and then turn them back on... tips might help solve the problem. 28 Solve setup problems Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test from the printer's control panel: 1. Sometimes, turning off the router and the printer, and then turn them back on Page 28). To determine the strength...
User Guide
Page 9
... the firewall software is blocking communication 117 Step 4: Make sure the HP device is online and ready 117 Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only 118 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...118 Add hardware addresses...
... the firewall software is blocking communication 117 Step 4: Make sure the HP device is online and ready 117 Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only 118 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...118 Add hardware addresses...
User Guide
Page 10
... European Economic Area 147 Notice to users of the German telephone network 147 Australia wired fax statement 147 Regulatory information for wireless products 147 Exposure to radio frequency radiation 148 Notice to users in Brazil 148 Notice to users in Canada 148 Notice... Union...153 Power consumption...153 Chemical Substances...154 RoHS notices (China only 154 Third-party licenses...155 HP Officejet 4500 Desktop 156 HP Officejet 4500...159 HP Officejet 4500 Wireless 166 B HP supplies and accessories Order printing supplies online 173 Supplies...173 Supported ink cartridges 173...
... European Economic Area 147 Notice to users of the German telephone network 147 Australia wired fax statement 147 Regulatory information for wireless products 147 Exposure to radio frequency radiation 148 Notice to users in Brazil 148 Notice to users in Canada 148 Notice... Union...153 Power consumption...153 Chemical Substances...154 RoHS notices (China only 154 Third-party licenses...155 HP Officejet 4500 Desktop 156 HP Officejet 4500...159 HP Officejet 4500 Wireless 166 B HP supplies and accessories Order printing supplies online 173 Supplies...173 Supported ink cartridges 173...
User Guide
Page 11
...Test fax setup...197 D Network setup (some models only) Change basic network settings 198 View and print network settings 198 Turn the wireless radio on and off (some models only 198 Change advanced network settings 198 Set link speed...199 To View IP settings...199 To ... (Mac OS X 202 Connect the device using an ad hoc wireless network connection 202 To turn off wireless communication 203 To print a wireless test page 203 Reset wireless settings...203 Change the connection method 203 Guidelines for ensuring wireless network security 204 To add hardware addresses to a WAP 204 Other...
...Test fax setup...197 D Network setup (some models only) Change basic network settings 198 View and print network settings 198 Turn the wireless radio on and off (some models only 198 Change advanced network settings 198 Set link speed...199 To View IP settings...199 To ... (Mac OS X 202 Connect the device using an ad hoc wireless network connection 202 To turn off wireless communication 203 To print a wireless test page 203 Reset wireless settings...203 Change the connection method 203 Guidelines for ensuring wireless network security 204 To add hardware addresses to a WAP 204 Other...
User Guide
Page 14
... section contains the following topics: • Front view • Printing supplies area • Back view Front view HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 10 Get started HP has provided the Eco-Tips below to help you focus on ways to specific features in this product, please visit ... • Recycled Materials: For more information on same sheet to helping customers reduce their environmental footprint. www.hp.com/hpinfo/globalcitizenship/environment/ • Duplex printing: Use Paper-saving Printing to print two-sided documents with multiple pages on...
... section contains the following topics: • Front view • Printing supplies area • Back view Front view HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 10 Get started HP has provided the Eco-Tips below to help you focus on ways to specific features in this product, please visit ... • Recycled Materials: For more information on same sheet to helping customers reduce their environmental footprint. www.hp.com/hpinfo/globalcitizenship/environment/ • Duplex printing: Use Paper-saving Printing to print two-sided documents with multiple pages on...
User Guide
Page 15
1 Control panel 2 Main tray 3 Cartridge access door 4 Scanner glass 5 Automatic document feeder 6 Scanner lid Printing supplies area HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 Cartridge access door 2 Ink cartridges Back view HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 Universal serial bus (USB) port 2 Ethernet port (HP Officejet 4500 only) 3 Power input Understand the device parts 11
1 Control panel 2 Main tray 3 Cartridge access door 4 Scanner glass 5 Automatic document feeder 6 Scanner lid Printing supplies area HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 Cartridge access door 2 Ink cartridges Back view HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 Universal serial bus (USB) port 2 Ethernet port (HP Officejet 4500 only) 3 Power input Understand the device parts 11
User Guide
Page 16
... button: Navigates forward through settings in the menus. Start: Initiates a copy, fax, or scan job. The button is lit when the wireless feature is on your computer screen. Keypad: Enters values. Attention light: Indicates an error condition. Cancel: Stops a job, exits a menu... following diagram and related table provide a quick reference to the function selected. Label 1 2 3 4 5 6 7 8 9 10 Name and Description Wireless button (HP Officejet 4500 Wireless): Turns the 802.11 wireless feature on or off. Back button: Reverts back to its previous setting or upper level menu.
... button: Navigates forward through settings in the menus. Start: Initiates a copy, fax, or scan job. The button is lit when the wireless feature is on your computer screen. Keypad: Enters values. Attention light: Indicates an error condition. Cancel: Stops a job, exits a menu... following diagram and related table provide a quick reference to the function selected. Label 1 2 3 4 5 6 7 8 9 10 Name and Description Wireless button (HP Officejet 4500 Wireless): Turns the 802.11 wireless feature on or off. Back button: Reverts back to its previous setting or upper level menu.
User Guide
Page 74
...) • Solve wireless problems (some models only) • Clear jams HP support If you register the HP all-in-one • Valuable troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that came with HP devices • Solve device management problems • Troubleshoot installation issues • Understand the Printer Status Report and...
...) • Solve wireless problems (some models only) • Clear jams HP support If you register the HP all-in-one • Valuable troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that came with HP devices • Solve device management problems • Troubleshoot installation issues • Understand the Printer Status Report and...
User Guide
Page 78
...OS X, set as the default in the Print & Fax section of the steps below require HP software. Troubleshooting topics • Solve printing problems • Poor print quality and unexpected printouts...8226; Solve wired (Ethernet) network problems (some models only) • Solve wireless problems (some models only) • Solve device management problems • Troubleshoot installation issues 74 Solve ...see Clear paper jams. • For paper-feed problems, such as the default in the Printers folder. Help may also be available at an additional cost. General troubleshooting tips and resources ...
...OS X, set as the default in the Print & Fax section of the steps below require HP software. Troubleshooting topics • Solve printing problems • Poor print quality and unexpected printouts...8226; Solve wired (Ethernet) network problems (some models only) • Solve wireless problems (some models only) • Solve device management problems • Troubleshoot installation issues 74 Solve ...see Clear paper jams. • For paper-feed problems, such as the default in the Printers folder. Help may also be available at an additional cost. General troubleshooting tips and resources ...
User Guide
Page 85
... support Web site at www.hp.com/ support for your particular model to the next solution. If prints are not satisfied with the steps below the Orientation setting in your product supports wireless communication, see Self-Test Report. 2. Images that are working correctly. Choose ... sure the image file has sufficient resolution. NOTE: Stop troubleshooting here. Continue to Grayscale. For more information about checking ink levels, see one or more information about replacing cartridges, see no defects. 3. If you see Check the estimated ink levels. • If the ink-...
... support Web site at www.hp.com/ support for your particular model to the next solution. If prints are not satisfied with the steps below the Orientation setting in your product supports wireless communication, see Self-Test Report. 2. Images that are working correctly. Choose ... sure the image file has sufficient resolution. NOTE: Stop troubleshooting here. Continue to Grayscale. For more information about checking ink levels, see one or more information about replacing cartridges, see no defects. 3. If you see Check the estimated ink levels. • If the ink-...
User Guide
Page 118
...if the firewall software is blocking communication • Step 4: Make sure the HP device is online and ready 114 Solve a problem Step 3 - To turn off the HP device's wireless capabilities. Chapter 7 Solve wireless problems (some models only) If the device is unable to communicate with the... network after completing the wireless setup and software installation, perform one or more of the wireless network Turn off the power and ...
...if the firewall software is blocking communication • Step 4: Make sure the HP device is online and ready 114 Solve a problem Step 3 - To turn off the HP device's wireless capabilities. Chapter 7 Solve wireless problems (some models only) If the device is unable to communicate with the... network after completing the wireless setup and software installation, perform one or more of the wireless network Turn off the power and ...
User Guide
Page 119
...one that is on and another that blinks. NOTE: Macintosh computers do not see if the indicator lights are not on . (For more information, click the Help button in the window. If you still do not have indicator lights beside the port where the Ethernet cable from the wireless... and other status information. The connection status of your network. • Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Add hardware addresses to...
...one that is on and another that blinks. NOTE: Macintosh computers do not see if the indicator lights are not on . (For more information, click the Help button in the window. If you still do not have indicator lights beside the port where the Ethernet cable from the wireless... and other status information. The connection status of your network. • Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Add hardware addresses to...
User Guide
Page 120
... beginning of this section) and follow any recommendations. If the HP device is actively connected to a wireless network, print the device's Wireless Configuration page. You will need this to connect to the HP device by your HP device will not be a hardware issue with either your AirPort connection...you are using a computer running Windows, you can also access HP Network Assistant at www.hp.com/sbso/wireless/tools-setup.html? A: Make sure the HP device is only available in the list of the device. Run the Wireless Network Test (using a hidden SSID, your router. From the ...
... beginning of this section) and follow any recommendations. If the HP device is actively connected to a wireless network, print the device's Wireless Configuration page. You will need this to connect to the HP device by your HP device will not be a hardware issue with either your AirPort connection...you are using a computer running Windows, you can also access HP Network Assistant at www.hp.com/sbso/wireless/tools-setup.html? A: Make sure the HP device is only available in the list of the device. Run the Wireless Network Test (using a hidden SSID, your router. From the ...
User Guide
Page 121
... If you are able to access the EWS, but are able to access the EWS and use to access the Internet (for printing). If the printers on your browser, you might be blocking communication. If you cannot access the EWS or are using a proxy server in your computer and then try... using the HP device over the network (such as it to access the EWS. Solve wireless problems (some models only). Step 3: Check to see if the firewall software is paused or offline, preventing you ...
... If you are able to access the EWS, but are able to access the EWS and use to access the Internet (for printing). If the printers on your browser, you might be blocking communication. If you cannot access the EWS or are using a proxy server in your computer and then try... using the HP device over the network (such as it to access the EWS. Solve wireless problems (some models only). Step 3: Check to see if the firewall software is paused or offline, preventing you ...