Getting Started Guide
Page 3
... the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which is available on or trip over the line cord, and the line cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/ inkusage. Note: Ink ...wireless (802.11) communication (some residual ink is left in the cartridge after you install the software). 8. There are wet. 5. Install the printer securely on a stable surface. 6. Install the printer in a protected location where no one can step on your computer after it is used in the printing ...
... the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which is available on or trip over the line cord, and the line cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/ inkusage. Note: Ink ...wireless (802.11) communication (some residual ink is left in the cartridge after you install the software). 8. There are wet. 5. Install the printer securely on a stable surface. 6. Install the printer in a protected location where no one can step on your computer after it is used in the printing ...
Getting Started Guide
Page 8
... For more information about connecting your telephone wall jack, then connect and setting up the printer with other telephone equipment or devices, complete the following : • Installed ink cartridges • Loaded A4- Note: You might already have done the following steps: Note: If the phone ... to extend the length. Step 1: Connect the printer to For more information, see the setup poster included in the box with the printer) ready. CAUTION: If you begin... or Letter-size paper in the 2. box with the printer, connect one end to the phone line Before you do not...
... For more information about connecting your telephone wall jack, then connect and setting up the printer with other telephone equipment or devices, complete the following : • Installed ink cartridges • Loaded A4- Note: You might already have done the following steps: Note: If the phone ... to extend the length. Step 1: Connect the printer to For more information, see the setup poster included in the box with the printer) ready. CAUTION: If you begin... or Letter-size paper in the 2. box with the printer, connect one end to the phone line Before you do not...
Getting Started Guide
Page 31
... to the customer or any product will be consistent with the customer. Hewlett-Packard limited warranty statement English HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with . 1 year 1 year unless otherwise stated A. Contracts for the ... to execute programming instructions. HP does not warrant that it has functionality at HP's option. 6. d. For HP printer products, the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will find below the name and address of the HP entity responsible for additional warranty...
... to the customer or any product will be consistent with the customer. Hewlett-Packard limited warranty statement English HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with . 1 year 1 year unless otherwise stated A. Contracts for the ... to execute programming instructions. HP does not warrant that it has functionality at HP's option. 6. d. For HP printer products, the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will find below the name and address of the HP entity responsible for additional warranty...
User Guide
Page 7
... Check the estimated ink levels 61 Handle the ink cartridges...62 Replace the ink cartridges...62 Store printing supplies...66 Advanced ink cartridge maintainance 66 Align the ink cartridges...66 Clean the ink cartridges...68 7 Solve a problem HP support...70 Obtain electronic support...71 HP support by phone...71 Before you call...71 Phone support period 72...
... Check the estimated ink levels 61 Handle the ink cartridges...62 Replace the ink cartridges...62 Store printing supplies...66 Advanced ink cartridge maintainance 66 Align the ink cartridges...66 Clean the ink cartridges...68 7 Solve a problem HP support...70 Obtain electronic support...71 HP support by phone...71 Before you call...71 Phone support period 72...
User Guide
Page 8
Poor print quality and unexpected printouts 78 Solution 1: Use genuine HP cartridges 78 Solution 2: Check the paper 78 Solution 3: Wait a short period of time (if possible 79 Solution 4: Check the print settings 79 Step 1: Check the print ...quality settings 80 Step 2: Check the Print in Grayscale setting 80 Solution 5: Check estimated ink levels and replace low or empty ink cartridges 81 Solution 6: Print and evaluate a diagnostic report and troubleshoot defects 81 Print Quality Diagnostic Report 82 Self-Test Report...87 Solution 7: Clean the ink...
Poor print quality and unexpected printouts 78 Solution 1: Use genuine HP cartridges 78 Solution 2: Check the paper 78 Solution 3: Wait a short period of time (if possible 79 Solution 4: Check the print settings 79 Step 1: Check the print ...quality settings 80 Step 2: Check the Print in Grayscale setting 80 Solution 5: Check estimated ink levels and replace low or empty ink cartridges 81 Solution 6: Print and evaluate a diagnostic report and troubleshoot defects 81 Print Quality Diagnostic Report 82 Self-Test Report...87 Solution 7: Clean the ink...
User Guide
Page 9
...blocking communication 117 Step 4: Make sure the HP device is online and ready 117 Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only 118 Step 6: Make sure the HP Network Devices Support service is running (Windows only...Understand the Printer Status Report and Self-Test Report 124 Understand the network configuration page (some models only 126 Clear jams...127 Clear paper jams...127 Avoid paper jams...128 A Technical information Warranty information...130 Hewlett-Packard limited warranty statement 131 Ink cartridge warranty ...
...blocking communication 117 Step 4: Make sure the HP device is online and ready 117 Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only 118 Step 6: Make sure the HP Network Devices Support service is running (Windows only...Understand the Printer Status Report and Self-Test Report 124 Understand the network configuration page (some models only 126 Clear jams...127 Clear paper jams...127 Avoid paper jams...128 A Technical information Warranty information...130 Hewlett-Packard limited warranty statement 131 Ink cartridge warranty ...
User Guide
Page 10
...consumption...153 Chemical Substances...154 RoHS notices (China only 154 Third-party licenses...155 HP Officejet 4500 Desktop 156 HP Officejet 4500...159 HP Officejet 4500 Wireless 166 B HP supplies and accessories Order printing supplies online 173 Supplies...173 Supported ink cartridges 173 HP media...174 6 Regulatory information...142 FCC statement...143 Notice to users in Korea ... 150 Environmental product stewardship program 152 Paper use...152 Plastics...152 Material safety data sheets 152 Recycling program...152 HP inkjet supplies recycling program 152 Disposal of the U.S.
...consumption...153 Chemical Substances...154 RoHS notices (China only 154 Third-party licenses...155 HP Officejet 4500 Desktop 156 HP Officejet 4500...159 HP Officejet 4500 Wireless 166 B HP supplies and accessories Order printing supplies online 173 Supplies...173 Supported ink cartridges 173 HP media...174 6 Regulatory information...142 FCC statement...143 Notice to users in Korea ... 150 Environmental product stewardship program 152 Paper use...152 Plastics...152 Material safety data sheets 152 Recycling program...152 HP inkjet supplies recycling program 152 Disposal of the U.S.
User Guide
Page 12
Use the HP Solution Center (Windows 207 HP Utility (Mac OS X)...207 Embedded Web server (some models only 208 F Errors (Windows) Fax Memory Full...210 Device Disconnected...210 Ink Alert...210 Cartridge Problem...211 Solution 1: Install the ink cartridges correctly 211 Solution 2: Turn the product ... Solution 3: Clean the electrical contacts 213 Solution 4: Replace the ink cartridge 213 Paper Mismatch...213 The cartridge cradle cannot move 213 Paper Jam...213 Paper Jam...213 The printer is out of paper...214 Printer Offline...214 Printer Paused...214 Document failed to print...214 General...
Use the HP Solution Center (Windows 207 HP Utility (Mac OS X)...207 Embedded Web server (some models only 208 F Errors (Windows) Fax Memory Full...210 Device Disconnected...210 Ink Alert...210 Cartridge Problem...211 Solution 1: Install the ink cartridges correctly 211 Solution 2: Turn the product ... Solution 3: Clean the electrical contacts 213 Solution 4: Replace the ink cartridge 213 Paper Mismatch...213 The cartridge cradle cannot move 213 Paper Jam...213 Paper Jam...213 The printer is out of paper...214 Printer Offline...214 Printer Paused...214 Document failed to print...214 General...
User Guide
Page 15
1 Control panel 2 Main tray 3 Cartridge access door 4 Scanner glass 5 Automatic document feeder 6 Scanner lid Printing supplies area HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 Cartridge access door 2 Ink cartridges Back view HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 Universal serial bus (USB) port 2 Ethernet port (HP Officejet 4500 only) 3 Power input Understand the device parts 11
1 Control panel 2 Main tray 3 Cartridge access door 4 Scanner glass 5 Automatic document feeder 6 Scanner lid Printing supplies area HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 Cartridge access door 2 Ink cartridges Back view HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 Universal serial bus (USB) port 2 Ethernet port (HP Officejet 4500 only) 3 Power input Understand the device parts 11
User Guide
Page 19
...of reliability and print quality, and produce documents with most types of office media. HP Brochure Paper HP Superior Inkjet Paper HP Bright White Inkjet Paper These papers are the perfect choice for near the ink cartridges area. They are glossy-coated or matte-coated on both sides for report covers...for photo printing • Tips for selecting and using media Recommended papers for printing and copying If you want the best print quality, HP recommends using HP papers that appears on again. It is best to turn off the device, and then turning it ideal for newsletters, reports, and...
...of reliability and print quality, and produce documents with most types of office media. HP Brochure Paper HP Superior Inkjet Paper HP Bright White Inkjet Paper These papers are the perfect choice for near the ink cartridges area. They are glossy-coated or matte-coated on both sides for report covers...for photo printing • Tips for selecting and using media Recommended papers for printing and copying If you want the best print quality, HP recommends using HP papers that appears on again. It is best to turn off the device, and then turning it ideal for newsletters, reports, and...
User Guide
Page 20
... without smudging. NOTE: At this paper with any inkjet printer. Original HP inks and HP Advanced Photo Paper have a look and feel more impressive.... so your digital photos. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to select...HP papers that look and feel . HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your product, and then click one of project you want the best print quality, HP recommends using paper designed for longer lasting documents HP Office Recycled Paper HP...
... without smudging. NOTE: At this paper with any inkjet printer. Original HP inks and HP Advanced Photo Paper have a look and feel more impressive.... so your digital photos. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to select...HP papers that look and feel . HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your product, and then click one of project you want the best print quality, HP recommends using paper designed for longer lasting documents HP Office Recycled Paper HP...
User Guide
Page 21
...x 15 cm. If prompted, choose your country/region, follow the prompts to select your product, and then click one type of printing affordable professional photos with your HP printer. For more information, see Load media or Load an original in the automatic document feeder (ADF). • Do ...17 This affordable, photo paper dries quickly for easy handling without smudging. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to www.hp.com/buy/supplies. Tips for selecting and using paper designed for printing out...
...x 15 cm. If prompted, choose your country/region, follow the prompts to select your product, and then click one type of printing affordable professional photos with your HP printer. For more information, see Load media or Load an original in the automatic document feeder (ADF). • Do ...17 This affordable, photo paper dries quickly for easy handling without smudging. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to www.hp.com/buy/supplies. Tips for selecting and using paper designed for printing out...
User Guide
Page 28
... return to the correct position causing problems with a nonabrasive glass cleaner. Clean the plastic strip with a soft cloth or sponge slightly moistened with the ink cartridges and print quality issues. 24 Get started Do not place or spray liquid directly on the plastic strip, since they can damage it. Wait until...
... return to the correct position causing problems with a nonabrasive glass cleaner. Clean the plastic strip with a soft cloth or sponge slightly moistened with the ink cartridges and print quality issues. 24 Get started Do not place or spray liquid directly on the plastic strip, since they can damage it. Wait until...
User Guide
Page 35
...) 1. Select the appropriate Photo Fix options: • Off: applies no HP Real Life Technologies to print them correctly on your software application, click Print.... shading is supported by varying patterns of gray. • Black Print Cartridge Only: uses black ink to print your application supports custom-sized paper,...size in grayscale. If not, set up menu, and then choose one of photo paper. NOTE: With certain types of paper, you want...more information, see Load media. 2. On the File menu in the printer driver: a. If you can print on special and custom-sized paper...
...) 1. Select the appropriate Photo Fix options: • Off: applies no HP Real Life Technologies to print them correctly on your software application, click Print.... shading is supported by varying patterns of gray. • Black Print Cartridge Only: uses black ink to print your application supports custom-sized paper,...size in grayscale. If not, set up menu, and then choose one of photo paper. NOTE: With certain types of paper, you want...more information, see Load media. 2. On the File menu in the printer driver: a. If you can print on special and custom-sized paper...
User Guide
Page 60
...report if you choose On Fax Send or Send & Receive, and if you receive a low-ink alert, consider having a replacement cartridge available to print error reports and confirmation reports automatically for each fax you have questions about the device. Press right arrow to replace the... system reports as required; Chapter 5 NOTE: If you send and receive. You can set to send from the control panel, HP Solution Center (Windows), or HP Utility (Mac OS X). NOTE: If the reports are in good conditions and installed properly. A confirmation message indicating whether a fax...
...report if you choose On Fax Send or Send & Receive, and if you receive a low-ink alert, consider having a replacement cartridge available to print error reports and confirmation reports automatically for each fax you have questions about the device. Press right arrow to replace the... system reports as required; Chapter 5 NOTE: If you send and receive. You can set to send from the control panel, HP Solution Center (Windows), or HP Utility (Mac OS X). NOTE: If the reports are in good conditions and installed properly. A confirmation message indicating whether a fax...
User Guide
Page 64
...; If you need to perform some ink. For more depleted cartridges. 6 Work with ink cartridges To ensure the best print quality from the HP All-in-One, you will need to replace an ink cartridge, wait until you improperly turn off the HP All-in-One, the print carriage might not return to the correct position causing...
...; If you need to perform some ink. For more depleted cartridges. 6 Work with ink cartridges To ensure the best print quality from the HP All-in-One, you will need to replace an ink cartridge, wait until you improperly turn off the HP All-in-One, the print carriage might not return to the correct position causing...
User Guide
Page 65
... tools, see Understand the Printer Status Report and Self-Test Report). NOTE: Ink from the HP Solution Center, Toolbox (Windows), the HP Utility (Mac OS X), or the embedded Web server. You can check the estimated ink levels from the cartridges is used in printhead servicing...ink alert, consider having a replacement cartridge available to replace the cartridges until the print quality is used. For more information, see www.hp.com/go/inkusage. NOTE: Ink level alerts and indicators provide estimates for printing, and in another printer, the ink level indicator might be ...
... tools, see Understand the Printer Status Report and Self-Test Report). NOTE: Ink from the HP Solution Center, Toolbox (Windows), the HP Utility (Mac OS X), or the embedded Web server. You can check the estimated ink levels from the cartridges is used in printhead servicing...ink alert, consider having a replacement cartridge available to replace the cartridges until the print quality is used. For more information, see www.hp.com/go/inkusage. NOTE: Ink level alerts and indicators provide estimates for printing, and in another printer, the ink level indicator might be ...
User Guide
Page 66
... part names and how to handle the ink cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the ink cartridges by using the printer Toolbox (Windows) or the HP Utility (Mac OS X). Do not touch the... copper-colored contacts or the ink nozzles. NOTE: Handle the ink cartridges carefully. You can cause temporary printing problems, or even permanent ...
... part names and how to handle the ink cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the ink cartridges by using the printer Toolbox (Windows) or the HP Utility (Mac OS X). Do not touch the... copper-colored contacts or the ink nozzles. NOTE: Handle the ink cartridges carefully. You can cause temporary printing problems, or even permanent ...
User Guide
Page 67
...side of the product. 3. For more information about ordering ink cartridges for changing. You might damage the product if the ink cartridges are not docked safely when you are replacing the tri-color ink cartridge, remove the ink cartridge from the slot on the left. CAUTION: If the product ... press down on . The print carriage moves to avoid possible printing delays. Make sure the product is turned on an ink cartridge to access the ink cartridges, the product cannot release the cartridges for the device, see Order printing supplies online. Open the front access door. Replace the ink...
...side of the product. 3. For more information about ordering ink cartridges for changing. You might damage the product if the ink cartridges are not docked safely when you are replacing the tri-color ink cartridge, remove the ink cartridge from the slot on the left. CAUTION: If the product ... press down on . The print carriage moves to avoid possible printing delays. Make sure the product is turned on an ink cartridge to access the ink cartridges, the product cannot release the cartridges for the device, see Order printing supplies online. Open the front access door. Replace the ink...
User Guide
Page 68
... are replacing the black ink cartridge, remove the ink cartridge from its slot. For more information, see HP inkjet supplies recycling program. 5. Also, do not re-tape the ink cartridges. Doing so can result in many countries/ regions. Remove the new ink cartridge from the slot on the right...gently remove the plastic tape by using the pink pull tab. 1 Copper-colored contacts 2 Plastic tape with ink cartridges NOTE: HP provides recycling options for used ink cartridges in clogs, ink failure, and bad electrical connections. 64 Work with pink pull tab (must be removed before ...
... are replacing the black ink cartridge, remove the ink cartridge from its slot. For more information, see HP inkjet supplies recycling program. 5. Also, do not re-tape the ink cartridges. Doing so can result in many countries/ regions. Remove the new ink cartridge from the slot on the right...gently remove the plastic tape by using the pink pull tab. 1 Copper-colored contacts 2 Plastic tape with ink cartridges NOTE: HP provides recycling options for used ink cartridges in clogs, ink failure, and bad electrical connections. 64 Work with pink pull tab (must be removed before ...
