Setup Guide
Page 5
... settings 19 Set up the device for wireless communication using software 20 6 Troubleshooting Solving installation problems 22 Solving network problems (some models only) . 23 Solving wireless problems (some models only) . 23 Solving Direct Digital Filing problems (optional) 24 Solving fax problems (optional 26 Troubleshooting and configuration tools . . . . . 28 Hewlett-Packard limited warranty statement 1 vs. Contents...
... settings 19 Set up the device for wireless communication using software 20 6 Troubleshooting Solving installation problems 22 Solving network problems (some models only) . 23 Solving wireless problems (some models only) . 23 Solving Direct Digital Filing problems (optional) 24 Solving fax problems (optional 26 Troubleshooting and configuration tools . . . . . 28 Hewlett-Packard limited warranty statement 1 vs. Contents...
Setup Guide
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... page 22. 5. Click Device, and then choose a device. Press START COPY Black or START COPY Color. Press START COPY Black or START COPY Color. Complete the installation Verify that the device is installed correctly To verify that the device software has been ...Adjust the width adjusters to the size of the document. To open the HP Photosmart software (Windows) 1. 9. For setup instructions, see "Solving installation problems" on top. 3. Open the flatbed scanner lid. 7. Finding more than one HP device installed, select the appropriate tab for the software. 4. If you...
... page 22. 5. Click Device, and then choose a device. Press START COPY Black or START COPY Color. Press START COPY Black or START COPY Color. Complete the installation Verify that the device is installed correctly To verify that the device software has been ...Adjust the width adjusters to the size of the document. To open the HP Photosmart software (Windows) 1. 9. For setup instructions, see "Solving installation problems" on top. 3. Open the flatbed scanner lid. 7. Finding more than one HP device installed, select the appropriate tab for the software. 4. If you...
Setup Guide
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...off. Help: Shows additional information about messages or menus that explains the problem. Cancel: Stop a job, exit a menu, or exit settings. 9 Power button and lights Power button: Turn the device on the color display (if available). Subsequent presses continue to the device, turn the device... device. The light blinks while performing a job. Number Of Copies: Select the number of the device on the display. For hardware problems, shows a message that are shown on a wireless network. To completely disconnect the power supply to rotate the photo 90 degrees. Attention...
...off. Help: Shows additional information about messages or menus that explains the problem. Cancel: Stop a job, exit a menu, or exit settings. 9 Power button and lights Power button: Turn the device on the color display (if available). Subsequent presses continue to the device, turn the device... device. The light blinks while performing a job. Number Of Copies: Select the number of the device on the display. For hardware problems, shows a message that are shown on a wireless network. To completely disconnect the power supply to rotate the photo 90 degrees. Attention...
Setup Guide
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... look like this... Performing the steps out of the table are numbers that it operates the most effectively based on the way your all -in-one so that correspond to the Configuration guideline table on your line have a dial-up . Does your device. To use the tables, follow these steps: ... what your fax setup might look like in terms of how to connect various devices to the all-in-one. ᕥ In the last row of sequence may result in fax setup problems. Table 3-1 Voice and Fax What devices will be using: • Voice and Fax (see Table 3-1) • Fax and Internet...
... look like this... Performing the steps out of the table are numbers that it operates the most effectively based on the way your all -in-one so that correspond to the Configuration guideline table on your line have a dial-up . Does your device. To use the tables, follow these steps: ... what your fax setup might look like in terms of how to connect various devices to the all-in-one. ᕥ In the last row of sequence may result in fax setup problems. Table 3-1 Voice and Fax What devices will be using: • Voice and Fax (see Table 3-1) • Fax and Internet...
Setup Guide
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...dial entries 1 through 5 are correct. For information, see page 28. Type the name using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of phone cord is connected to the device • Checks that you... on how to a computer, install the device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). For information on the control panel, see "Solving fax problems (optional)" on the Starter CD. In addition to an unused entry number, or type a number on the ...
...dial entries 1 through 5 are correct. For information, see page 28. Type the name using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of phone cord is connected to the device • Checks that you... on how to a computer, install the device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). For information on the control panel, see "Solving fax problems (optional)" on the Starter CD. In addition to an unused entry number, or type a number on the ...
Setup Guide
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..., the original native security mechanism in ad hoc mode. If you encounter problems, see "Solving wireless problems (some models only)" on the same subnet. Network authentication: The device...Wireless Setup Wizard, and then press OK. 4. providing enterprise and consumer Wi-Fi users with one wireless device to enable security between client workstations operating in the 802.11 standard. •...you must have built-in 802.11 capabilities or an 802.11 wireless card installed. • HP recommends that the device and the computers that are OpenThenShared, Shared, and WPA-PSK (Wi-Fi...
..., the original native security mechanism in ad hoc mode. If you encounter problems, see "Solving wireless problems (some models only)" on the same subnet. Network authentication: The device...Wireless Setup Wizard, and then press OK. 4. providing enterprise and consumer Wi-Fi users with one wireless device to enable security between client workstations operating in the 802.11 standard. •...you must have built-in 802.11 capabilities or an 802.11 wireless card installed. • HP recommends that the device and the computers that are OpenThenShared, Shared, and WPA-PSK (Wi-Fi...
Setup Guide
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...(hpsetup). 2. If the CD menu does not start automatically, double-click the setup icon on page 23. If you encounter problems, see "Solving wireless problems (some models only)" on the Starter CD, and then follow the onscreen instructions. 3. Double-click the setup icon on page ...23. If you encounter problems, see "Solving wireless problems (some models only)" on the Starter CD. 5. Open the AirPort Setup Assistant, and then follow the onscreen instructions. 6. English 4....
...(hpsetup). 2. If the CD menu does not start automatically, double-click the setup icon on page 23. If you encounter problems, see "Solving wireless problems (some models only)" on the Starter CD, and then follow the onscreen instructions. 3. Double-click the setup icon on page ...23. If you encounter problems, see "Solving wireless problems (some models only)" on the Starter CD. 5. Open the AirPort Setup Assistant, and then follow the onscreen instructions. 6. English 4....
Setup Guide
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... light is blinking, check for damage. Restart your computer is not jammed in their correct, colorcoded slot. Solving installation problems This section provides troubleshooting suggestions for some of the most common issues associated with hardware and software installation. Hardware installation suggestions... latch and all packing tape and material have removed the orange caps from www.hp.com/support. • In the Windows device manager, make sure that you are using a computer running one to the 1-LINE port. Verify installation preliminaries • Make sure to use ...
... light is blinking, check for damage. Restart your computer is not jammed in their correct, colorcoded slot. Solving installation problems This section provides troubleshooting suggestions for some of the most common issues associated with hardware and software installation. Hardware installation suggestions... latch and all packing tape and material have removed the orange caps from www.hp.com/support. • In the Windows device manager, make sure that you are using a computer running one to the 1-LINE port. Verify installation preliminaries • Make sure to use ...
Setup Guide
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... icon, click Run as a conflict with the network after completing the wireless setup and software installation, perform one or more information, see the onscreen user guide on the Network configuration page. Solving wireless problems (some models only) 23 Open the Configuration utility for the network card installed on page 28), and enter...
... icon, click Run as a conflict with the network after completing the wireless setup and software installation, perform one or more information, see the onscreen user guide on the Network configuration page. Solving wireless problems (some models only) 23 Open the Configuration utility for the network card installed on page 28), and enter...
Setup Guide
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... Wireless Setup tab to change the device's settings to match the settings of these steps to the folder. Press Setup. Solving Direct Digital Filing problems (optional) Unable to scan to the computer using the network cable. 2. PING the device and make sure that users can ensure this by...set up properly and connected to the wireless network. In addition, ensure that the device is not set up correctly on page 24. • One of the network. 5. If the wireless network settings are incorrect, follow these settings in the folder name. • Make sure the folder has...
... Wireless Setup tab to change the device's settings to match the settings of these steps to the folder. Press Setup. Solving Direct Digital Filing problems (optional) Unable to scan to the computer using the network cable. 2. PING the device and make sure that users can ensure this by...set up properly and connected to the wireless network. In addition, ensure that the device is not set up correctly on page 24. • One of the network. 5. If the wireless network settings are incorrect, follow these settings in the folder name. • Make sure the folder has...
Setup Guide
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... created. The device cannot create a unique filename using the assigned prefix and suffix The device can create up correctly on the all-in-one. the numbers 1 through Z, uppercase or lowercase; If unsupported characters are used in filename prefixes, they will not appear correctly when the file... is full Make sure the server containing the folder has enough disk space available. Solving Direct Digital Filing problems (optional) 25 The server name cannot be resolved Sending to network folder might fail if the server name provided during setup cannot be...
... created. The device cannot create a unique filename using the assigned prefix and suffix The device can create up correctly on the all-in-one. the numbers 1 through Z, uppercase or lowercase; If unsupported characters are used in filename prefixes, they will not appear correctly when the file... is full Make sure the server containing the folder has enough disk space available. Solving Direct Digital Filing problems (optional) 25 The server name cannot be resolved Sending to network folder might fail if the server name provided during setup cannot be...
Setup Guide
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...hear noise, turn Error Correction Mode (ECM) off the hook or if you have a DSL filter connected. sending and receiving faxes Other equipment that one end of the phone cord is not in use or off the hook. For example, you cannot use the phone cord that you are using... uses the same phone line as the device might be in use . For more detailed information, see the test report for possible solutions. Solving fax problems (optional) If you are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure that ...
...hear noise, turn Error Correction Mode (ECM) off the hook or if you have a DSL filter connected. sending and receiving faxes Other equipment that one end of the phone cord is not in use or off the hook. For example, you cannot use the phone cord that you are using... uses the same phone line as the device might be in use . For more detailed information, see the test report for possible solutions. Solving fax problems (optional) If you are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure that ...
Setup Guide
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... than the answering machine. • Disconnect the answering machine and then try inserting pauses as follows: 9-XXX-XXXX (where XXX-XXXX is having problems This possible solution applies only in sending a manual fax the box with your message. Fax tones are recorded on page 27. You can purchase...the wrong phone cord. If you have in Table 3-1 on the same phone line with the device: • Check that is causing problems. Try adding them back one at a time and rerunning the test each time until a dash (-) appears on the device is set to receive faxes automatically. To enter...
... than the answering machine. • Disconnect the answering machine and then try inserting pauses as follows: 9-XXX-XXXX (where XXX-XXXX is having problems This possible solution applies only in sending a manual fax the box with your message. Fax tones are recorded on page 27. You can purchase...the wrong phone cord. If you have in Table 3-1 on the same phone line with the device: • Check that is causing problems. Try adding them back one at a time and rerunning the test each time until a dash (-) appears on the device is set to receive faxes automatically. To enter...
Setup Guide
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...Self-test diagnostic page Use the Self-test diagnostic page to view current device settings, to call HP, print the Self-test diagnostic page before calling. If your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, and then press OK...and then press OK. The advantage of an embedded Web server is listed on your computer. With the HP Embedded Web Server, you need to help troubleshoot network connectivity problems. To print the Network configuration page 1. To print the Self-test diagnostic page 1. Network configuration page ...
...Self-test diagnostic page Use the Self-test diagnostic page to view current device settings, to call HP, print the Self-test diagnostic page before calling. If your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, and then press OK...and then press OK. The advantage of an embedded Web server is listed on your computer. With the HP Embedded Web Server, you need to help troubleshoot network connectivity problems. To print the Network configuration page 1. To print the Self-test diagnostic page 1. Network configuration page ...
Setup Guide
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This warranty does not cover HP ink products that have other problems, including those defects that of the product being notified of the defect, refund the purchase price for the performance of the HP Limited Warranty in any country where the covered HP product is distributed by this HP Limited Warranty. Extent of warranty TO THE...
This warranty does not cover HP ink products that have other problems, including those defects that of the product being notified of the defect, refund the purchase price for the performance of the HP Limited Warranty in any country where the covered HP product is distributed by this HP Limited Warranty. Extent of warranty TO THE...
User Guide
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... the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean the exterior ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158... Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics 165 Solve paper-feed problems 165 Optional Tray 2 cannot ...
... the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean the exterior ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158... Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics 165 Solve paper-feed problems 165 Optional Tray 2 cannot ...
User Guide
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...issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems 189 Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear... jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP...
...issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems 189 Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear... jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP...
User Guide
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...online, and find support information from any standard Web browser. HP Printer Utility (Mac OS) Contains tools to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in this guide from the following resources: Resource Description Location... any computer on the Starter CD. You can obtain product information and further troubleshooting resources that are not included in -One parts Find other resources for the product You can also configure settings for wireless printing. 1 Get started This guide provides...
...online, and find support information from any standard Web browser. HP Printer Utility (Mac OS) Contains tools to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in this guide from the following resources: Resource Description Location... any computer on the Starter CD. You can obtain product information and further troubleshooting resources that are not included in -One parts Find other resources for the product You can also configure settings for wireless printing. 1 Get started This guide provides...
User Guide
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...that affect print quality and helps you quickly identify, diagnose, and resolve printing problems. For more information, see Understand the network configuration page. www.hp.com/support www.hp.com Lists information to improve the print quality of charge. Provides information about ...for people with disabilities. During the warranty period, this support is often free of your printouts. For more information, see HP Instant Support. Accessibility 11 Accessibility The device provides a number of pages printed from the trays and accessories • Ink ...
...that affect print quality and helps you quickly identify, diagnose, and resolve printing problems. For more information, see Understand the network configuration page. www.hp.com/support www.hp.com Lists information to improve the print quality of charge. Provides information about ...for people with disabilities. During the warranty period, this support is often free of your printouts. For more information, see HP Instant Support. Accessibility 11 Accessibility The device provides a number of pages printed from the trays and accessories • Ink ...
User Guide
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... messages can be performed, such as the state of these places: • From the control panel. • From the HP Solution Center (Windows) or HP Device Manager (Mac OS). Critical error messages Critical error messages inform you resolve the condition. If a critical error persists, service... is turned on again. An example of the device. In most situations, this action solves the problem. Change device settings You ...
... messages can be performed, such as the state of these places: • From the control panel. • From the HP Solution Center (Windows) or HP Device Manager (Mac OS). Critical error messages Critical error messages inform you resolve the condition. If a critical error persists, service... is turned on again. An example of the device. In most situations, this action solves the problem. Change device settings You ...