User's Guide
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...Front view...5 Control panel...6 Back view...7 2 Installing the accessories Installing the duplex unit...10 Installing tray 2...11 3 Using the printer Selecting print media...14 Tips for selecting and using print media 14 Understanding specifications for supported media 15 Understanding supported sizes 15 Understanding...or custom-sized media (Windows 26 To print on special or custom-sized media (Mac OS 26 4 Maintaining and troubleshooting Replacing the ink cartridges...30 Maintaining the printheads...31 To check printhead health...31 To print the print quality diagnostic page 31 ENWW iii
...Front view...5 Control panel...6 Back view...7 2 Installing the accessories Installing the duplex unit...10 Installing tray 2...11 3 Using the printer Selecting print media...14 Tips for selecting and using print media 14 Understanding specifications for supported media 15 Understanding supported sizes 15 Understanding...or custom-sized media (Windows 26 To print on special or custom-sized media (Mac OS 26 4 Maintaining and troubleshooting Replacing the ink cartridges...30 Maintaining the printheads...31 To check printhead health...31 To print the print quality diagnostic page 31 ENWW iii
User's Guide
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Understanding the printer parts Front view 1 Control panel 2 Output tray 3 Paper guides 4 Tray 1 5 Tray 2 (HP Officejet Pro K550dtn/K550dtwn) 6 Ink cartridge cover 7 Ink cartridges 8 Printheads 9 Printhead latch 10 Top cover ENWW Understanding the printer parts 5
Understanding the printer parts Front view 1 Control panel 2 Output tray 3 Paper guides 4 Tray 1 5 Tray 2 (HP Officejet Pro K550dtn/K550dtwn) 6 Ink cartridge cover 7 Ink cartridges 8 Printheads 9 Printhead latch 10 Top cover ENWW Understanding the printer parts 5
User's Guide
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Control panel For more information about interpreting control-panel lights, see Printer lights reference. 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge lights 6 Chapter 1 Getting started ENWW
Control panel For more information about interpreting control-panel lights, see Printer lights reference. 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge lights 6 Chapter 1 Getting started ENWW
User's Guide
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4 Maintaining and troubleshooting This section contains the following information for maintaining the printer and for troubleshooting printer or printing problems. ● Replacing the ink cartridges ● Maintaining the printheads ● Calibrating the color ● Troubleshooting tips and resources ● General troubleshooting tips ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Resolving printer management problems ● Troubleshooting installation issues ● Clearing jams ENWW 29
4 Maintaining and troubleshooting This section contains the following information for maintaining the printer and for troubleshooting printer or printing problems. ● Replacing the ink cartridges ● Maintaining the printheads ● Calibrating the color ● Troubleshooting tips and resources ● General troubleshooting tips ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Resolving printer management problems ● Troubleshooting installation issues ● Clearing jams ENWW 29
User's Guide
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You can check the estimated ink levels from the printer for long periods of printer management tools. Do not remove a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. To replace the ink cartridges 1. Gently pull open the ink cartridge cover. 2. Close the ink cartridge cover. 30 Chapter 4 Maintaining and troubleshooting ENWW For information about using...
You can check the estimated ink levels from the printer for long periods of printer management tools. Do not remove a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. To replace the ink cartridges 1. Gently pull open the ink cartridge cover. 2. Close the ink cartridge cover. 30 Chapter 4 Maintaining and troubleshooting ENWW For information about using...
User's Guide
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...9679; You are not running too many programs when you are properly installed in the printer. ● Printheads and ink cartridges are performing a task. ENWW General troubleshooting tips 39 See Electrical specifications for voltage ...color-coded slots. General troubleshooting tips Ensure the following: ● Power light is on the computer screen. ● Power cord and other cables are working, and are firmly connected to the printer. When the printer is turned on each printhead. ● Printhead latch and all covers are closed. ● Rear access panel (HP Officejet Pro K550...
...9679; You are not running too many programs when you are properly installed in the printer. ● Printheads and ink cartridges are performing a task. ENWW General troubleshooting tips 39 See Electrical specifications for voltage ...color-coded slots. General troubleshooting tips Ensure the following: ● Power light is on the computer screen. ● Power cord and other cables are working, and are firmly connected to the printer. When the printer is turned on each printhead. ● Printhead latch and all covers are closed. ● Rear access panel (HP Officejet Pro K550...
User's Guide
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... do not exceed the printable area of the printer. The Toolbox (Windows), HP Printer Utility (Mac OS), and the configuration page (see To print the print quality diagnostic page). If you select the correct print quality settings in the printer driver for the media loaded in the trays.... sure the margin settings for empty ink cartridges ▲ Check the printer lights to printouts. Check the printer location and length of media, and make sure the trays are printing black text and a blank page prints, the black cartridge might be empty. Check the color print settings ▲ Make sure ...
... do not exceed the printable area of the printer. The Toolbox (Windows), HP Printer Utility (Mac OS), and the configuration page (see To print the print quality diagnostic page). If you select the correct print quality settings in the printer driver for the media loaded in the trays.... sure the margin settings for empty ink cartridges ▲ Check the printer lights to printouts. Check the printer location and length of media, and make sure the trays are printing black text and a blank page prints, the black cartridge might be empty. Check the color print settings ▲ Make sure ...
User's Guide
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...electromagnetic fields (such as those generated by the computer to the ready state. See Replacing the ink cartridges. Check the printer location and length of the electromagnetic fields. When the printer is on and not flashing, reconnect the cable. Check the document file ▲ The document...might not recognize the rest of your document, if available. 44 Chapter 4 Maintaining and troubleshooting ENWW Make sure the media used meets HP specifications, and try printing a backup copy of the job. Also, it is recommended that you can sometimes cause slight distortions to ...
...electromagnetic fields (such as those generated by the computer to the ready state. See Replacing the ink cartridges. Check the printer location and length of the electromagnetic fields. When the printer is on and not flashing, reconnect the cable. Check the document file ▲ The document...might not recognize the rest of your document, if available. 44 Chapter 4 Maintaining and troubleshooting ENWW Make sure the media used meets HP specifications, and try printing a backup copy of the job. Also, it is recommended that you can sometimes cause slight distortions to ...
User's Guide
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... ● If you are not suitable for printing vivid color documents. Replace these cartridges with new ones. See Replacing the ink cartridges. Ink is smearing Check the print settings ● When you print documents that use with the printer. This is especially true for printing drafts. make sure ...is not selected in the printer driver. However, note that decreasing ink saturation might have run out of ink or are broken or do not accept ink well, ink will dry more time to reduce ink, or use HP Premium Paper designed for use much ink, allow more slowly and smearing...
... ● If you are not suitable for printing vivid color documents. Replace these cartridges with new ones. See Replacing the ink cartridges. Ink is smearing Check the print settings ● When you print documents that use with the printer. This is especially true for printing drafts. make sure ...is not selected in the printer driver. However, note that decreasing ink saturation might have run out of ink or are broken or do not accept ink well, ink will dry more time to reduce ink, or use HP Premium Paper designed for use much ink, allow more slowly and smearing...
User's Guide
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...Print in Grayscale is not selected in the placement of white paper. Printout shows bleeding colors Check the print settings ▲ Some media type settings (such as Best) require more ink than others. Refilling processes and the use of white paper. Check the printheads ▲... perform the recommended actions (see To print the print quality diagnostic page). Choose different print settings in the printer driver. HP does not guarantee or support refilled ink cartridges. Evaluate any problem areas, and perform the recommended actions (see To print the print quality diagnostic page)....
...Print in Grayscale is not selected in the placement of white paper. Printout shows bleeding colors Check the print settings ▲ Some media type settings (such as Best) require more ink than others. Refilling processes and the use of white paper. Check the printheads ▲... perform the recommended actions (see To print the print quality diagnostic page). Choose different print settings in the printer driver. HP does not guarantee or support refilled ink cartridges. Evaluate any problem areas, and perform the recommended actions (see To print the print quality diagnostic page)....
User's Guide
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... The printer is ready. ▲ No action is off . Light description /Light pattern Explanation and recommended action All lights are off . ● Connect the power cable. ● Press (Power button). Interpreting control panel lights 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge...
... The printer is ready. ▲ No action is off . Light description /Light pattern Explanation and recommended action All lights are off . ● Connect the power cable. ● Press (Power button). Interpreting control panel lights 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge...
User's Guide
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... and one or more of the ink cartridge lights blink. CAUTION Printer services or repairs required as a result of using this cartridge is properly installed, and then try to print. ● If the error persists, replace the ink cartridge indicated. 60 Chapter 5 Printer lights reference ENWW The Power light...on . One or more of the printhead lights blink. Damage that results to the printer from using expired ink cartridges will not be replaced before you choose to use the expired ink cartridge, press and hold (Power button), and press (Resume button) three times. Remove and...
... and one or more of the ink cartridge lights blink. CAUTION Printer services or repairs required as a result of using this cartridge is properly installed, and then try to print. ● If the error persists, replace the ink cartridge indicated. 60 Chapter 5 Printer lights reference ENWW The Power light...on . One or more of the printhead lights blink. Damage that results to the printer from using expired ink cartridges will not be replaced before you choose to use the expired ink cartridge, press and hold (Power button), and press (Resume button) three times. Remove and...
User's Guide
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... light blinks. (HP Officejet Pro K550dtwn) The Configuration Page light is on. (HP Officejet Pro K550dtwn) All lights are low on ink and will need to be trying to connect to the wireless network. ● If you are using Windows Connect NowTM to set up the printer, the printer might be replaced soon. ▲ Get ready new ink cartridges and replace...
... light blinks. (HP Officejet Pro K550dtwn) The Configuration Page light is on. (HP Officejet Pro K550dtwn) All lights are low on ink and will need to be trying to connect to the wireless network. ● If you are using Windows Connect NowTM to set up the printer, the printer might be replaced soon. ▲ Get ready new ink cartridges and replace...
User's Guide
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... this tool... ...to do the following information. Use this tool... ...to enable viewing of ink cartridges and printheads. Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) Obtain information about the status of jobs that are being processed, the operating... status of the printer, and the status of printer errors or warnings. ▲ Ink cartridge information: Open the Information and Support ...
... this tool... ...to do the following information. Use this tool... ...to enable viewing of ink cartridges and printheads. Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) Obtain information about the status of jobs that are being processed, the operating... status of the printer, and the status of printer errors or warnings. ▲ Ink cartridge information: Open the Information and Support ...
User's Guide
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... Support and myPrintMileage. It also provides links to other resources, including e-services, such as HP Instant Support, myPrintMileage, and online ordering of your computer, point to Programs, point to a network. Connect you to this guide for help ...and then click the Toolbox icon. The link will appear on the client machine. To monitor a printer on a shared port (for the printer online. ● Cartridge Information: Shows order numbers and expiration dates of the installed ink cartridges. ● Preferences: Allows you to set your preferences, such as on the left pane throughout ...
... Support and myPrintMileage. It also provides links to other resources, including e-services, such as HP Instant Support, myPrintMileage, and online ordering of your computer, point to Programs, point to a network. Connect you to this guide for help ...and then click the Toolbox icon. The link will appear on the client machine. To monitor a printer on a shared port (for the printer online. ● Cartridge Information: Shows order numbers and expiration dates of the installed ink cartridges. ● Preferences: Allows you to set your preferences, such as on the left pane throughout ...
User's Guide
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... jams. ● Clean: Guides you to correct problems with color tints. HP Printer Utility panels Information and Support panel ● Supplies Status: Shows the information about currently installed printheads and ink cartridges. ● Device Information: Displays information about the printer and the supplies. To open the Network Printer Setup Utility 1. Follow the onscreen instructions to print the...
... jams. ● Clean: Guides you to correct problems with color tints. HP Printer Utility panels Information and Support panel ● Supplies Status: Shows the information about currently installed printheads and ink cartridges. ● Device Information: Displays information about the printer and the supplies. To open the Network Printer Setup Utility 1. Follow the onscreen instructions to print the...
User's Guide
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... part numbers, firstinstallation dates, and end-of-warranty dates of the ink cartridges. 3. If the status is . 4. to call HP, it is 'replace', then the printhead should be monitored, but the printhead does not need to help troubleshoot printer problems; Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges), the part numbers...
... part numbers, firstinstallation dates, and end-of-warranty dates of the ink cartridges. 3. If the status is . 4. to call HP, it is 'replace', then the printhead should be monitored, but the printhead does not need to help troubleshoot printer problems; Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges), the part numbers...
User's Guide
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... Magenta and Cyan C9381A C9382A HP media To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to www.hp.com/eu/hard-to-find-supplies to www.hp.com. Supplies Ink cartridges If you live in Europe, go to locate information on HP 88 ink cartridges. Choose your country/region...
... Magenta and Cyan C9381A C9382A HP media To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to www.hp.com/eu/hard-to-find-supplies to www.hp.com. Supplies Ink cartridges If you live in Europe, go to locate information on HP 88 ink cartridges. Choose your country/region...
User's Guide
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..., or supplies not provided or supported by HP's warranty, HP shall either the warranty to the use of a non-HP or refilled ink cartridge, HP will be free from defects in any product will charge its standard time and materials charges to repair or replace, as a result of: a. For HP printer products, the use of any product which...
..., or supplies not provided or supported by HP's warranty, HP shall either the warranty to the use of a non-HP or refilled ink cartridge, HP will be free from defects in any product will charge its standard time and materials charges to repair or replace, as a result of: a. For HP printer products, the use of any product which...
User's Guide
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...ink long before the ink is old enough to replace the ink cartridge before the expiration date is reached. When ink is detected, the printer will pause printing, you return a product? If expired ink is old enough, it loses water. How do you will need to the retailer, visit HP website (www.hp... HP Inkjet Supplies Expiration As ink ages, it can damage the printheads or other parts of expired ink, and then the printing will run out of the full HP warranty statement. In normal use of the printing system. If you believe your product covered under the "Ink Cartridge ...
...ink long before the ink is old enough to replace the ink cartridge before the expiration date is reached. When ink is detected, the printer will pause printing, you return a product? If expired ink is old enough, it loses water. How do you will need to the retailer, visit HP website (www.hp... HP Inkjet Supplies Expiration As ink ages, it can damage the printheads or other parts of expired ink, and then the printing will run out of the full HP warranty statement. In normal use of the printing system. If you believe your product covered under the "Ink Cartridge ...