User's Guide
Page 10
... and resolve printing problems. See HP Instant Support. See Embedded Web server. The Toolbox is provided with the printer software. You can obtain product information and further troubleshooting resources that includes it. See Printer lights reference. 2 Chapter 1 Getting started...about printer operations. See Toolbox (Windows). Printer-driver onscreen Help (Windows) Provides an explanation of the document is normally installed with the printer. See HP Printer Utility (Mac OS). Available through the Toolbox (Windows). Control panel Provides status, error, ...
... and resolve printing problems. See HP Instant Support. See Embedded Web server. The Toolbox is provided with the printer software. You can obtain product information and further troubleshooting resources that includes it. See Printer lights reference. 2 Chapter 1 Getting started...about printer operations. See Toolbox (Windows). Printer-driver onscreen Help (Windows) Provides an explanation of the document is normally installed with the printer. See HP Printer Utility (Mac OS). Available through the Toolbox (Windows). Control panel Provides status, error, ...
User's Guide
Page 47
... covers are closed. ● Rear access panel (HP Officejet Pro K550) or duplex unit (HP Officejet Pro K550dtn/K550dtwn) is locked into place. ● All packing tapes and materials are removed from the printer. ● Printer can print a configuration page. Press down firmly on . General troubleshooting tips Ensure the following: ● Power light is on the computer screen. ● Power...
... covers are closed. ● Rear access panel (HP Officejet Pro K550) or duplex unit (HP Officejet Pro K550dtn/K550dtwn) is locked into place. ● All packing tapes and materials are removed from the printer. ● Printer can print a configuration page. Press down firmly on . General troubleshooting tips Ensure the following: ● Power light is on the computer screen. ● Power...
User's Guide
Page 48
... software completely, and then reinstall the printer software. If the problem persists, visit HP website (www.hp.com/ support/officejetprok550) for voltage requirements. Check the printer vents ▲ The printer vents are on the sides of the printer. This process takes about 20 seconds..., and reconnect the cables. otherwise, the printer software might not be printed. See Uninstalling the printer software. 40 Chapter 4 Maintaining and troubleshooting ENWW All printer lights are located on A non-recoverable error has occurred ▲ Disconnect all cables (such as ...
... software completely, and then reinstall the printer software. If the problem persists, visit HP website (www.hp.com/ support/officejetprok550) for voltage requirements. Check the printer vents ▲ The printer vents are on the sides of the printer. This process takes about 20 seconds..., and reconnect the cables. otherwise, the printer software might not be printed. See Uninstalling the printer software. 40 Chapter 4 Maintaining and troubleshooting ENWW All printer lights are located on A non-recoverable error has occurred ▲ Disconnect all cables (such as ...
User's Guide
Page 67
... printing. ● If the error persists, turn the printer off , or is processing a print job. ▲ No action is in the printer. ▲ Remove all covers are on and the Resume light blinks. See Clearing jams. The printer carriage has stalled. ● Open... access panel (HP Officejet Pro K550) or the duplex unit (HP Officejet Pro K550dtn/ K550dtwn) is inserted completely at the back of media into the printer, and press (Resume button). The Power light and the Resume light are completely closed. The Power light and the Resume light blink. Light description /Light pattern The Power...
... printing. ● If the error persists, turn the printer off , or is processing a print job. ▲ No action is in the printer. ▲ Remove all covers are on and the Resume light blinks. See Clearing jams. The printer carriage has stalled. ● Open... access panel (HP Officejet Pro K550) or the duplex unit (HP Officejet Pro K550dtn/ K550dtwn) is inserted completely at the back of media into the printer, and press (Resume button). The Power light and the Resume light are completely closed. The Power light and the Resume light blink. Light description /Light pattern The Power...
User's Guide
Page 68
... and then try to print. ● If the error persists, replace the ink cartridge indicated. 60 Chapter 5 Printer lights reference ENWW Explanation and recommended action One or more of the ink cartridge lights blink. The Power light is properly installed, and then try to print. ...9679; If the error persists, replace the printhead indicated. One or more of the ink cartridge lights blink. CAUTION Printer services or repairs required as a result of the printhead lights blink. All lights except the Power light go off. The Power light is not covered under warranty...
... and then try to print. ● If the error persists, replace the ink cartridge indicated. 60 Chapter 5 Printer lights reference ENWW Explanation and recommended action One or more of the ink cartridge lights blink. The Power light is properly installed, and then try to print. ...9679; If the error persists, replace the printhead indicated. One or more of the ink cartridge lights blink. CAUTION Printer services or repairs required as a result of the printhead lights blink. All lights except the Power light go off. The Power light is not covered under warranty...
User's Guide
Page 69
... Interpreting control panel lights 61 A non-recoverable error has occurred. Each of the ink cartridge lights are on. The printer is in wireless communication mode. ▲ No action is receiving wireless information from the USB flash drive. The Configuration Page light blinks. (HP Officejet Pro K550dtwn) The Configuration Page light is on. (HP Officejet Pro K550dtwn) All lights are on. Light description /Light pattern Explanation...
... Interpreting control panel lights 61 A non-recoverable error has occurred. Each of the ink cartridge lights are on. The printer is in wireless communication mode. ▲ No action is receiving wireless information from the USB flash drive. The Configuration Page light blinks. (HP Officejet Pro K550dtwn) The Configuration Page light is on. (HP Officejet Pro K550dtwn) All lights are on. Light description /Light pattern Explanation...
User's Guide
Page 75
...the Information tab and click Usage in the left pane. Use this tool... ...to obtain the following . See Printer lights reference for monitoring the printer. Control panel Embedded Web server ▲ Reset the administrator password and network settings: Press and hold / (...HP Printer Utility (Mac OS) Obtain information about administering the printer and modifying settings. ENWW Managing the printer 67 Administer the printer This section provides information about the status of jobs that are being processed, the operating status of the printer, and the status of printer errors ...
...the Information tab and click Usage in the left pane. Use this tool... ...to obtain the following . See Printer lights reference for monitoring the printer. Control panel Embedded Web server ▲ Reset the administrator password and network settings: Press and hold / (...HP Printer Utility (Mac OS) Obtain information about administering the printer and modifying settings. ENWW Managing the printer 67 Administer the printer This section provides information about the status of jobs that are being processed, the operating status of the printer, and the status of printer errors ...