User Guide
Page 8
...To install the software ...94 Share the device on a locally shared network 94 Uninstall and reinstall the software 95 8 Maintain and troubleshoot Work with ink cartridges ...98 Supported ink cartridges 98 Handle the ink cartridges 99 Replace the ink cartridges 99 Align the ink cartridges...around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts down unexpectedly 114 Error ...
...To install the software ...94 Share the device on a locally shared network 94 Uninstall and reinstall the software 95 8 Maintain and troubleshoot Work with ink cartridges ...98 Supported ink cartridges 98 Handle the ink cartridges 99 Replace the ink cartridges 99 Align the ink cartridges...around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts down unexpectedly 114 Error ...
User Guide
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... 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines... ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did nothing ...126 Scan takes too long ...126 Part of the document did not scan ... are apparent 129 Solve fax problems ...129 The fax test failed ...130 Troubleshoot installation issues 142 Hardware installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear ...
... 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines... ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did nothing ...126 Scan takes too long ...126 Part of the document did not scan ... are apparent 129 Solve fax problems ...129 The fax test failed ...130 Troubleshoot installation issues 142 Hardware installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear ...
User Guide
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...the ink cartridge with the device. The HP All-in -One prompts you to realign the ink cartridges. 102 Maintain and troubleshoot Align the ink cartridges The HP All-in -One aligns the ink cartridges. If you install ...cartridge, so you to the right, and then press OK. If you are installing the tri-color ink cartridge, slide it snaps into the empty cartridge slot. When prompted, ensure plain white paper ...the page to align the ink cartridges. Load the ink cartridge alignment sheet face down on the scanner glass in the input tray, then press OK. 10. For more information, see Load an ...
...the ink cartridge with the device. The HP All-in -One prompts you to realign the ink cartridges. 102 Maintain and troubleshoot Align the ink cartridges The HP All-in -One aligns the ink cartridges. If you install ...cartridge, so you to the right, and then press OK. If you are installing the tri-color ink cartridge, slide it snaps into the empty cartridge slot. When prompted, ensure plain white paper ...the page to align the ink cartridges. Load the ink cartridge alignment sheet face down on the scanner glass in the input tray, then press OK. 10. For more information, see Load an ...
User Guide
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... there is muddy. Click the Device Services tab. 104 Maintain and troubleshoot The HP All-in -One aligns the ink cartridges. To align the ink cartridges from the HP Photosmart Software 1. For more information, see Load an original on the scanner glass. Select Tools, and then select Clean Cartridge. In the...or discard. Click the Device Services tab. 4. Load the ink cartridge alignment sheet face down on the scanner glass in the front right corner with the top of color or when a color is streaking, white lines through any of the lines of the page to Print Settings, and then ...
... there is muddy. Click the Device Services tab. 104 Maintain and troubleshoot The HP All-in -One aligns the ink cartridges. To align the ink cartridges from the HP Photosmart Software 1. For more information, see Load an original on the scanner glass. Select Tools, and then select Clean Cartridge. In the...or discard. Click the Device Services tab. 4. Load the ink cartridge alignment sheet face down on the scanner glass in the front right corner with the top of color or when a color is streaking, white lines through any of the lines of the page to Print Settings, and then ...
User Guide
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CAUTION: Do not spray the glass cleaner directly on the glass. Close the scanner lid, and turn off of which can damage the scanner glass. Clean the exterior NOTE: Before cleaning the device, turn on the device. The exterior of the device, as well as from the ... rollers or separator pad, and then close the cover. 110 Maintain and troubleshoot If too much glass cleaner is applied, the cleaner could leak under the glass and damage the scanner. 4. Lift the automatic document feeder cover to clean the scanner glass. Use a soft, damp, lint-free cloth to wipe dust, ...
CAUTION: Do not spray the glass cleaner directly on the glass. Close the scanner lid, and turn off of which can damage the scanner glass. Clean the exterior NOTE: Before cleaning the device, turn on the device. The exterior of the device, as well as from the ... rollers or separator pad, and then close the cover. 110 Maintain and troubleshoot If too much glass cleaner is applied, the cleaner could leak under the glass and damage the scanner. 4. Lift the automatic document feeder cover to clean the scanner glass. Use a soft, damp, lint-free cloth to wipe dust, ...
User Guide
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...and size of the copy. See the onscreen Help for the HP photo and imaging software for more information. Copy quality is poor... produces draft-quality copies) might be closed properly. ◦ The scanner glass or lid backing might not meet Hewlett-Packard media specifications (for... protect your originals. • Check the device ◦ The scanner lid might appear in the foreground to improve the copy quality ◦...quality settings. 124 Maintain and troubleshoot See Understand specifications for supported media for normal size. • The HP photo and imaging software settings ...
...and size of the copy. See the onscreen Help for the HP photo and imaging software for more information. Copy quality is poor... produces draft-quality copies) might be closed properly. ◦ The scanner glass or lid backing might not meet Hewlett-Packard media specifications (for... protect your originals. • Check the device ◦ The scanner lid might appear in the foreground to improve the copy quality ◦...quality settings. 124 Maintain and troubleshoot See Understand specifications for supported media for normal size. • The HP photo and imaging software settings ...
User Guide
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... information about HP support. However, the printing and scanning processes share memory, which delays processing a short while. For more quickly. ◦ If you acquire an image through TWAIN, you tried to scan more information, see Support and warranty for troubleshooting information. • Scanner did nothing...of inactivity, which means that the scan might be slower. 126 Maintain and troubleshoot To obtain good results when scanning or copying, do not help, see Load an original on the scanner glass correctly. See the onscreen Help for the TWAIN program for information. ...
... information about HP support. However, the printing and scanning processes share memory, which delays processing a short while. For more quickly. ◦ If you acquire an image through TWAIN, you tried to scan more information, see Support and warranty for troubleshooting information. • Scanner did nothing...of inactivity, which means that the scan might be slower. 126 Maintain and troubleshoot To obtain good results when scanning or copying, do not help, see Load an original on the scanner glass correctly. See the onscreen Help for the TWAIN program for information. ...
User Guide
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... scanner, make sure that make this adjustment by selecting Select Scanner on the Windows control panel. ◦ Try adjusting the resolution and color... settings. The scanned image is skewed (crooked) The original might not be suitable for the type of scan job. Graphics look different from the original The graphics settings might have optimum clarity. For more colors... resolution and color settings are printed by using tiny dots of ink that the other defects ◦ If the scanner glass is ...
... scanner, make sure that make this adjustment by selecting Select Scanner on the Windows control panel. ◦ Try adjusting the resolution and color... settings. The scanned image is skewed (crooked) The original might not be suitable for the type of scan job. Graphics look different from the original The graphics settings might have optimum clarity. For more colors... resolution and color settings are printed by using tiny dots of ink that the other defects ◦ If the scanner glass is ...
User Guide
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...scanner glass or lid backing might be on the original and not a result of the scanning process. • Unclear text Try adjusting the settings. Solve fax problems This section contains fax setup troubleshooting... or might be printed on colored paper. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass, the scanner glass might be dirty or scratched... Take steps to check the status of the device. If the device is reduced The HP software settings might skew, which causes unclear images. For more information about changing the settings...
...scanner glass or lid backing might be on the original and not a result of the scanning process. • Unclear text Try adjusting the settings. Solve fax problems This section contains fax setup troubleshooting... or might be printed on colored paper. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass, the scanner glass might be dirty or scratched... Take steps to check the status of the device. If the device is reduced The HP software settings might skew, which causes unclear images. For more information about changing the settings...
User Guide
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...with fax (parallel phone systems) 84 set up with fax and modem 85 automatic document feeder (ADF) capacity 16 clean 110 feeding problems, troubleshoot 110 load originals 16 automatic fax reduction 52 B Back button 10 backup fax 49 baud rate 58 best copy quality 33 black and white... cartridge contacts 105 ink cartridge ink nozzle area 106 ink cartridges 104 scanner glass 109 color copies 36 fax 45 color copy 30 colored text, and OCR 39 colors bleeding 121 faded or dull 120 print black and white, troubleshoot 120 troubleshoot 121 wrong 120 computer modem shared with fax (parallel phone systems) ...
...with fax (parallel phone systems) 84 set up with fax and modem 85 automatic document feeder (ADF) capacity 16 clean 110 feeding problems, troubleshoot 110 load originals 16 automatic fax reduction 52 B Back button 10 backup fax 49 baud rate 58 best copy quality 33 black and white... cartridge contacts 105 ink cartridge ink nozzle area 106 ink cartridges 104 scanner glass 109 color copies 36 fax 45 color copy 30 colored text, and OCR 39 colors bleeding 121 faded or dull 120 print black and white, troubleshoot 120 troubleshoot 121 wrong 120 computer modem shared with fax (parallel phone systems) ...
User Guide
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...failed 131 Fax B&W function indicator 10 Fax Color function indicator 10 firewalls, troubleshoot 115 fit to page 34 FoIP 59 forwarding faxes 51 G glass, scanner clean 109 load originals 16 locating 8 grainy or white bands on copies, troubleshoot 125 graphics incompletely filled on copies 125 ink... support Help button 10 Hewlett-Packard Company notices 3 HP Photosmart Software send scans to programs 38 HP Photosmart Studio send scans to programs 38 HP Printer Utility (Mac OS) administrator settings 64 opening 66 panels 66 HP Solution Center 14 humidity specifications 159 I Information tab,...
...failed 131 Fax B&W function indicator 10 Fax Color function indicator 10 firewalls, troubleshoot 115 fit to page 34 FoIP 59 forwarding faxes 51 G glass, scanner clean 109 load originals 16 locating 8 grainy or white bands on copies, troubleshoot 125 graphics incompletely filled on copies 125 ink... support Help button 10 Hewlett-Packard Company notices 3 HP Photosmart Software send scans to programs 38 HP Photosmart Studio send scans to programs 38 HP Printer Utility (Mac OS) administrator settings 64 opening 66 panels 66 HP Solution Center 14 humidity specifications 159 I Information tab,...
User Guide
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... device control panel 37 OCR 39 quality 128 scan specifications 158 send to a program 37 settings for 39 slow 126 troubleshoot 126 Scan function indicator 10 Scan menu 12 scanner glass clean 109 load originals 16 locating 8 schedule fax 43 self-test report information on button 10 print cancel 29 ..., 137, 140 send scans for OCR 39 to receive fax 50 ports, specifications 156 power specifications 159 troubleshoot 114 power input, locating 9 power on 66 print 67 send faxes basic fax 41 color fax 45 manually 41 memory, from a TWAIN- photos borderless printing 25 edit scans 39 enhance copies 36 ...
... device control panel 37 OCR 39 quality 128 scan specifications 158 send to a program 37 settings for 39 slow 126 troubleshoot 126 Scan function indicator 10 Scan menu 12 scanner glass clean 109 load originals 16 locating 8 schedule fax 43 self-test report information on button 10 print cancel 29 ..., 137, 140 send scans for OCR 39 to receive fax 50 ports, specifications 156 power specifications 159 troubleshoot 114 power input, locating 9 power on 66 print 67 send faxes basic fax 41 color fax 45 manually 41 memory, from a TWAIN- photos borderless printing 25 edit scans 39 enhance copies 36 ...
User Guide
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...shipping the device 153 size scans, troubleshoot 129 troubleshoot copy 124 skew, troubleshoot copy 125 print 122 scan 128 slow print, troubleshoot 115 software connection types 11 HP Photosmart 14 installation on Mac OS 94...156 processor and memory 156 storage environment 159 system requirements 157 speed copy 33 troubleshoot for scanner 126 troubleshoot print 115 speed dial fax numbers, set up 26 groups, set up 26... 19 paper guides illustration 8 troubleshoot feeding 122 troubleshoot answering machines 141 blank pages printed 115 bleeding colors 121 colors 120, 121 copy 123 copy quality 124 175
...shipping the device 153 size scans, troubleshoot 129 troubleshoot copy 124 skew, troubleshoot copy 125 print 122 scan 128 slow print, troubleshoot 115 software connection types 11 HP Photosmart 14 installation on Mac OS 94...156 processor and memory 156 storage environment 159 system requirements 157 speed copy 33 troubleshoot for scanner 126 troubleshoot print 115 speed dial fax numbers, set up 26 groups, set up 26... 19 paper guides illustration 8 troubleshoot feeding 122 troubleshoot answering machines 141 blank pages printed 115 bleeding colors 121 colors 120, 121 copy 123 copy quality 124 175