Wireless Getting Started Guide
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... only) 1. For more information, see printer status on your computer The firewall might need to uninstall the firewall software in "Install software for your HP Officejet/Officejet Pro device" on your firewall to work with your firewall's list of trusted applications; If you are in queue... or printer goes offline • Scan communication errors or scanner busy messages • Unable to print, print job stuck...
... only) 1. For more information, see printer status on your computer The firewall might need to uninstall the firewall software in "Install software for your HP Officejet/Officejet Pro device" on your firewall to work with your firewall's list of trusted applications; If you are in queue... or printer goes offline • Scan communication errors or scanner busy messages • Unable to print, print job stuck...
User Guide
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... Warning messages ...13 Error messages ...13 Critical error messages ...13 Change device settings ...13 Use the HP Solution Center (Windows 14 Use the HP photo and imaging software 14 Load originals ...15 Load an original on the scanner glass 16 Load an original in the automatic document feeder (ADF 16 Select print media ...17...
... Warning messages ...13 Error messages ...13 Critical error messages ...13 Change device settings ...13 Use the HP Solution Center (Windows 14 Use the HP photo and imaging software 14 Load originals ...15 Load an original on the scanner glass 16 Load an original in the automatic document feeder (ADF 16 Select print media ...17...
User Guide
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...modem and voice mail 89 Serial-type fax setup ...91 Configure the device (Windows 92 Install the software before connecting the device (recommended 92 Connect the device before installing the software 93 Share the device on a locally shared network 93 Configure the device (Mac OS 94 To ...the ink cartridge contacts 105 Clean the area around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 ...
...modem and voice mail 89 Serial-type fax setup ...91 Configure the device (Windows 92 Install the software before connecting the device (recommended 92 Connect the device before installing the software 93 Share the device on a locally shared network 93 Configure the device (Mac OS 94 To ...the ink cartridge contacts 105 Clean the area around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 ...
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...119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121...ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did nothing ...126 Scan takes too long ...126 Part of the document did not ...installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147...
...119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121...ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did nothing ...126 Scan takes too long ...126 Part of the document did not ...installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147...
User Guide
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...procedures such as the launching pad for the HP photo and imaging software and services. Do one HP device installed, select the tab with the selected device. For more than one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray... opened, you can gain access to the Dock menu shortcuts by selecting and holding the mouse button over the HP Photosmart Studio icon in the HP Photosmart Studio software vary depending on the scanner glass • Load an original in Windows to Programs or All Programs, select...
...procedures such as the launching pad for the HP photo and imaging software and services. Do one HP device installed, select the tab with the selected device. For more than one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray... opened, you can gain access to the Dock menu shortcuts by selecting and holding the mouse button over the HP Photosmart Studio icon in the HP Photosmart Studio software vary depending on the scanner glass • Load an original in Windows to Programs or All Programs, select...
User Guide
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... the HP photo and imaging software is stored in the main tray. 2. NOTE: If you are copying a document when a fax arrives, the fax is only available on the scanner glass. Place your original face down on the Mac OS. Use the left arrow or right arrow to select one of .... Press Start. 30 Copy This section contains the following functions: • Copy B&W: To select a black-and-white copy job. • Copy Color: To select a color copy job. For more information, see Load originals. 3. Press OK. 5. To make quality copies from the device control panel. This can make a...
... the HP photo and imaging software is stored in the main tray. 2. NOTE: If you are copying a document when a fax arrives, the fax is only available on the scanner glass. Place your original face down on the Mac OS. Use the left arrow or right arrow to select one of .... Press Start. 30 Copy This section contains the following functions: • Copy B&W: To select a black-and-white copy job. • Copy Color: To select a color copy job. For more information, see Load originals. 3. Press OK. 5. To make quality copies from the device control panel. This can make a...
User Guide
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... the number of copies changes by using the HP Photosmart Studio Software (Mac OS). To set the number of copies that you want to print by increments of 5 to make any task. Press the left arrow or right arrow to select Copy B&W or Copy Color, and then press OK. 2. Press Start. The ... left arrow or right arrow to navigate between different copy options, make it easier to set the paper size on the scanner glass. 3. of copies, and then press OK. See the software's Help for future jobs 1. Press right arrow until Set As Default appears, and then press OK. 3. Press right arrow ...
... the number of copies changes by using the HP Photosmart Studio Software (Mac OS). To set the number of copies that you want to print by increments of 5 to make any task. Press the left arrow or right arrow to select Copy B&W or Copy Color, and then press OK. 2. Press Start. The ... left arrow or right arrow to navigate between different copy options, make it easier to set the paper size on the scanner glass. 3. of copies, and then press OK. See the software's Help for future jobs 1. Press right arrow until Set As Default appears, and then press OK. 3. Press right arrow ...
User Guide
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...4 Resize an original to fit onto letter or A4 paper If the image or text on the scanner glass. 3. To resize a document from the device control panel 1. Press right arrow until Full ... 72%, might leave an uneven amount of white space around the edges of a full-size page. See the software's Help for more information. Place your original face down on your original fills the entire sheet with no margins... Enlarge appears, and then press OK. 5. In order to select Copy B&W or Copy Color, and then press OK. 4. TIP: You can also be performed using the HP Photosmart Studio Software (Mac OS).
...4 Resize an original to fit onto letter or A4 paper If the image or text on the scanner glass. 3. To resize a document from the device control panel 1. Press right arrow until Full ... 72%, might leave an uneven amount of white space around the edges of a full-size page. See the software's Help for more information. Place your original face down on your original fills the entire sheet with no margins... Enlarge appears, and then press OK. 5. In order to select Copy B&W or Copy Color, and then press OK. 4. TIP: You can also be performed using the HP Photosmart Studio Software (Mac OS).
User Guide
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...HP Photosmart Studio Software (Mac OS). Make sure you make. See the software's Help for more information. Press the left arrow to select Copy B&W or Copy Color..., and then press OK. 4. Press right arrow until Legal > Ltr 72% appears, and then press OK. 6. Do one...areas of black text or adjust photographs by enhancing light colors that might otherwise appear white. To adjust the copy contrast...the Enhancements feature to select Copy B&W or Copy Color, and then press OK. 4. Press the left...
...HP Photosmart Studio Software (Mac OS). Make sure you make. See the software's Help for more information. Press the left arrow to select Copy B&W or Copy Color..., and then press OK. 4. Press right arrow until Legal > Ltr 72% appears, and then press OK. 6. Do one...areas of black text or adjust photographs by enhancing light colors that might otherwise appear white. To adjust the copy contrast...the Enhancements feature to select Copy B&W or Copy Color, and then press OK. 4. Press the left...
User Guide
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... functionality and result in the No Connection error message. The printer software must be installed and running on a computer running on your Windows system tray can also use the HP Photosmart Software to scanning. If a scanner is not available, a message appears to scan from the device control... panel. To use the scan features, your scans, see the onscreen HP Photosmart Software Help that a scanner was not found. You can scan originals and send them to adjust, resize, rotate, crop, and sharpen your device and...
... functionality and result in the No Connection error message. The printer software must be installed and running on a computer running on your Windows system tray can also use the HP Photosmart Software to scanning. If a scanner is not available, a message appears to scan from the device control... panel. To use the scan features, your scans, see the onscreen HP Photosmart Software Help that a scanner was not found. You can scan originals and send them to adjust, resize, rotate, crop, and sharpen your device and...
User Guide
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...to use (such as the HP photo and imaging software), and then press OK. 4. To send a scan to use . Press Start. Scan from a WIA-compliant program Generally, a software program is WIA-compliant if it has a command such as Picture/ From Scanner or Camera in all Windows and.... For more information, see Load originals. 2. For more information, see Use the HP photo and imaging software. 2. Load the original on the scanner glass. Start the scan from , or Scanner. See the software program Help or documentation for information about the commands and steps to select the Scan ...
...to use (such as the HP photo and imaging software), and then press OK. 4. To send a scan to use . Press Start. Scan from a WIA-compliant program Generally, a software program is WIA-compliant if it has a command such as Picture/ From Scanner or Camera in all Windows and.... For more information, see Load originals. 2. For more information, see Use the HP photo and imaging software. 2. Load the original on the scanner glass. Start the scan from , or Scanner. See the software program Help or documentation for information about the commands and steps to select the Scan ...
User Guide
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... allows you do not have word-processing software installed on your computer, or the scanner software did not recognize the program during the installation. Change scan settings To change scan settings • HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, ... the available options and make your Optical Character Recognition (OCR) software. The OCR software does not support scanning colored text. Because of the complexity of the original color. NOTE: To edit a scanned image, OCR software must be installed on the device control panel. Thus, all ...
... allows you do not have word-processing software installed on your computer, or the scanner software did not recognize the program during the installation. Change scan settings To change scan settings • HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, ... the available options and make your Optical Character Recognition (OCR) software. The OCR software does not support scanning colored text. Because of the complexity of the original color. NOTE: To edit a scanned image, OCR software must be installed on the device control panel. Thus, all ...
User Guide
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...Align the ink cartridges The HP All-in-One prompts you to align ... align the ink cartridges at any time from the device control panel or by using the software you are installing a black, photo, or gray photo ink cartridge, slide it into place...ink cartridges ensures high-quality output. Load the ink cartridge alignment sheet face down on the scanner glass in firmly until it into the empty cartridge slot. Chapter 8 7. For more information,...left slot. Make sure you are installing the tri-color ink cartridge, slide it snaps into the right slot. 8. Close the front access door. Hold...
...Align the ink cartridges The HP All-in-One prompts you to align ... align the ink cartridges at any time from the device control panel or by using the software you are installing a black, photo, or gray photo ink cartridge, slide it into place...ink cartridges ensures high-quality output. Load the ink cartridge alignment sheet face down on the scanner glass in firmly until it into the empty cartridge slot. Chapter 8 7. For more information,...left slot. Make sure you are installing the tri-color ink cartridge, slide it snaps into the right slot. 8. Close the front access door. Hold...
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...OK. If the alignment fails again, you align the ink cartridges, the alignment will fail. Contact HP Support. The HP All-in -One aligns the ink cartridges. NOTE: If you have colored paper loaded in the input tray when you align the ink cartridges, the alignment will fail. Load... cartridges from the HP Photosmart Software (Windows) 1. If the alignment fails again, you have colored paper loaded in the input tray when you might have a defective sensor or ink cartridge. If prompted, choose your country/region, and then click Contact HP for information on the scanner glass in the ...
...OK. If the alignment fails again, you align the ink cartridges, the alignment will fail. Contact HP Support. The HP All-in -One aligns the ink cartridges. NOTE: If you have colored paper loaded in the input tray when you align the ink cartridges, the alignment will fail. Load... cartridges from the HP Photosmart Software (Windows) 1. If the alignment fails again, you have colored paper loaded in the input tray when you might have a defective sensor or ink cartridge. If prompted, choose your country/region, and then click Contact HP for information on the scanner glass in the ...
User Guide
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..., see HP Printer Utility (Mac OS). Click Align and follow the onscreen instructions. Load letter, A4, or legal unused plain white paper into the input tray. 2. For more information, see Load an original on the scanner glass. The HP All-in -One aligns the ink cartridges. To clean the ink cartridges from the HP Photosmart Software 1.
..., see HP Printer Utility (Mac OS). Click Align and follow the onscreen instructions. Load letter, A4, or legal unused plain white paper into the input tray. 2. For more information, see Load an original on the scanner glass. The HP All-in -One aligns the ink cartridges. To clean the ink cartridges from the HP Photosmart Software 1.
User Guide
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... more information. ◦ Use or make sure that they are for normal size. • The HP photo and imaging software settings might be closed properly. ◦ The scanner glass or lid backing might need cleaning. Copy quality is poor • Take steps to blend into the ... quality setting of Fast (which produces draft-quality copies) might be able to compensate, even if you adjust the contrast. ◦ Colored backgrounds might cause images in a different shade. See Understand specifications for supported media for more information. See Understand specifications for supported media ...
... more information. ◦ Use or make sure that they are for normal size. • The HP photo and imaging software settings might be closed properly. ◦ The scanner glass or lid backing might need cleaning. Copy quality is poor • Take steps to blend into the ... quality setting of Fast (which produces draft-quality copies) might be able to compensate, even if you adjust the contrast. ◦ Colored backgrounds might cause images in a different shade. See Understand specifications for supported media for more information. See Understand specifications for supported media ...
User Guide
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...files. To obtain good results when scanning or copying, do not help, see the software Help for troubleshooting information. • Scanner did nothing • Scan takes too long • Part of inactivity, which ...slower. 126 Maintain and troubleshoot Wait until the device reaches the READY state. • Check the software Make sure the software is higher than needed. NOTE: If you are starting the scan from a computer, see Support... information, see Load an original on the scanner glass correctly. See the onscreen Help for the TWAIN program for information about HP support.
...files. To obtain good results when scanning or copying, do not help, see the software Help for troubleshooting information. • Scanner did nothing • Scan takes too long • Part of inactivity, which ...slower. 126 Maintain and troubleshoot Wait until the device reaches the READY state. • Check the software Make sure the software is higher than needed. NOTE: If you are starting the scan from a computer, see Support... information, see Load an original on the scanner glass correctly. See the onscreen Help for the TWAIN program for information about HP support.
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... that you loaded the original correctly. If text is classified as "m." ◦ The accuracy of the OCR program depends on the scanner glass. Solve scan problems 127 Try adjusting the settings before you scan the original, or try enhancing the image after you are attempting...software, the default settings in the HP photo and imaging software might be set to edit text. ◦ When you scan the original, make sure that your original has good image quality. ◦ Colored backgrounds can cause images in the foreground to automatically perform a specific task other than the one...
... that you loaded the original correctly. If text is classified as "m." ◦ The accuracy of the OCR program depends on the scanner glass. Solve scan problems 127 Try adjusting the settings before you scan the original, or try enhancing the image after you are attempting...software, the default settings in the HP photo and imaging software might be set to edit text. ◦ When you scan the original, make sure that your original has good image quality. ◦ Colored backgrounds can cause images in the foreground to automatically perform a specific task other than the one...
User Guide
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... printed on the File menu. Often, the ink dots form unwanted patterns that you are performing. The scanned image is TWAIN-compliant. For more colors (or levels of the scanning process. Scanned image quality is poor The original is a second-generation photo or picture Reprinted photographs, such as a...acquiring the image" ◦ If you are acquiring an image from another scanner, make sure that the other defects ◦ If the scanner glass is selected. The image quality is too thin or too transparent. In the software, check the TWAIN source by using tiny dots of ink that make an...
... printed on the File menu. Often, the ink dots form unwanted patterns that you are performing. The scanned image is TWAIN-compliant. For more colors (or levels of the scanning process. Scanned image quality is poor The original is a second-generation photo or picture Reprinted photographs, such as a...acquiring the image" ◦ If you are acquiring an image from another scanner, make sure that the other defects ◦ If the scanner glass is selected. The image quality is too thin or too transparent. In the software, check the TWAIN source by using tiny dots of ink that make an...
User Guide
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...faxing. Solve fax problems 129 Perform this test after you are correct. • Size is reduced The HP software settings might be on the original and not a result of the scanner glass. • Too light or dark ◦ Try adjusting the settings. See Clean the device for... high-quality originals. ◦ Place the media correctly. Take steps to protect your originals. ◦ Clean the scanner glass. For more information. Place the original document face down on colored paper. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might skew, which causes unclear...
...faxing. Solve fax problems 129 Perform this test after you are correct. • Size is reduced The HP software settings might be on the original and not a result of the scanner glass. • Too light or dark ◦ Try adjusting the settings. See Clean the device for... high-quality originals. ◦ Place the media correctly. Take steps to protect your originals. ◦ Clean the scanner glass. For more information. Place the original document face down on colored paper. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might skew, which causes unclear...