User Guide
Page 85
.... Solution: If the installation does not run automatically. If your computer. You might encounter while setting up the HP All-in-One and connecting it manually. Software installation troubleshooting Use this section to drive letter D, enter the appropriate drive letter. Turn the...ROM into my computer's CD-ROM drive, nothing happens Cause: The installation failed to install the software. This section contains the following topics: • When I received a message that came with the HP Allin-One again. The minimum system checks screen appears Cause: Your system does not...
.... Solution: If the installation does not run automatically. If your computer. You might encounter while setting up the HP All-in-One and connecting it manually. Software installation troubleshooting Use this section to drive letter D, enter the appropriate drive letter. Turn the...ROM into my computer's CD-ROM drive, nothing happens Cause: The installation failed to install the software. This section contains the following topics: • When I received a message that came with the HP Allin-One again. The minimum system checks screen appears Cause: Your system does not...
User Guide
Page 86
... see what the specific problem is, and then correct the problem before attempting to install the software. Solution: To retry the plug and play failed. Chapter 12 Solution: Click Details to see : Uninstall and reinstall the software I received a message that an unknown error has occurred Cause: ...during the installation. 5. Verify that the USB cable is firmly attached, unplug the HP All-in-One power cord, and then plug it in . Click Retry to the next step. 4. A red X appears on the USB connect prompt Cause: Normally, a green check appears indicating that the USB cable and ...
... see what the specific problem is, and then correct the problem before attempting to install the software. Solution: To retry the plug and play failed. Chapter 12 Solution: Click Details to see : Uninstall and reinstall the software I received a message that an unknown error has occurred Cause: ...during the installation. 5. Verify that the USB cable is firmly attached, unplug the HP All-in-One power cord, and then plug it in . Click Retry to the next step. 4. A red X appears on the USB connect prompt Cause: Normally, a green check appears indicating that the USB cable and ...
User Guide
Page 113
... a borderless copy of text • Text is not running. If this section to the HP All-in -One with a standard USB cable. Cause: The HP Photosmart Software might be low. Scan fails Cause: The computer is not turned on . For more information, see the Setup Guide. ...One and then turn it back on your computer to make a borderless copy without using photo paper. Turn off the HP All-in the software. Solution: Turn off the computer and then turn it back on . Cause: Your computer is not connected to solve these scan problems: • Scan halts • Scan fails...
... a borderless copy of text • Text is not running. If this section to the HP All-in -One with a standard USB cable. Cause: The HP Photosmart Software might be low. Scan fails Cause: The computer is not turned on . For more information, see the Setup Guide. ...One and then turn it back on your computer to make a borderless copy without using photo paper. Turn off the HP All-in the software. Solution: Turn off the computer and then turn it back on . Cause: Your computer is not connected to solve these scan problems: • Scan halts • Scan fails...
User Guide
Page 124
...connection-related error messages: • HP All-in-One not found Cause: This error applies only to the HP All-in-One and the computer, as shown below. 122 Troubleshooting Troubleshooting Chapter 12 Solution: Change the print setting or load the appropriate paper in -One not found • Communication test failed... • Improper shutdown • Two-way communication lost HP All-in the input tray. Make sure the USB cable is not properly connected to the computer, communication errors can occur...
...connection-related error messages: • HP All-in-One not found Cause: This error applies only to the HP All-in-One and the computer, as shown below. 122 Troubleshooting Troubleshooting Chapter 12 Solution: Change the print setting or load the appropriate paper in -One not found • Communication test failed... • Improper shutdown • Two-way communication lost HP All-in the input tray. Make sure the USB cable is not properly connected to the computer, communication errors can occur...
User Guide
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... used, it was not turned off . Make sure the power cord is firmly connected to Errors 123 For more information, see : Communication problems over a USB connection Communication test failed Cause: The HP All-in -One. Solution: Press the On button located on a power strip or by turning off . If it is turned off . If it...
... used, it was not turned off . Make sure the power cord is firmly connected to Errors 123 For more information, see : Communication problems over a USB connection Communication test failed Cause: The HP All-in -One. Solution: Press the On button located on a power strip or by turning off . If it is turned off . If it...
User Guide
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... cartridges. Solution: Check the estimated ink levels remaining in -One and plugged into a power outlet. NOTE: The HP All-in -One. Press the On button to the computer. Cause: The HP All-in-One is not connected to turn on ink • Need alignment or alignment failed • Print cartridge is ink remaining in other devices, might...
... cartridges. Solution: Check the estimated ink levels remaining in -One and plugged into a power outlet. NOTE: The HP All-in -One. Press the On button to the computer. Cause: The HP All-in-One is not connected to turn on ink • Need alignment or alignment failed • Print cartridge is ink remaining in other devices, might...