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HP Officejet 4500 Support Question

HP Officejet 4500 Support Question

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Question posted by mirdeanbl on October 10th, 2013

Can Not Receive Fax In My Hp 4500 Connection Failed

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Related HP Officejet 4500 Manual Pages

Getting Started Guide - Page 4

... called "Help") is installing the HP software. Use the printer Getting Started Guide Thank you can use the control panel to a connected computer, make copiGe5s10 in both black-and-white and color, and send and receive faxes in black-and-white and color. To scan, copy, and send faxes, you for this HP Officejet All-in printed format.
Getting Started Guide - Page 7

...listed, follow these steps to connect your computer after you install the software). Finding fax setup information If you to set up fax This printer allows you are in this guide... your printer successfully. Tip: You can use the Fax Setup Wizard (Windows) or HP Utility (Mac OS X) to send and receive black-and-white and color faxes. English 2. IMPORTANT: Check the "Finding fax setup ...
Getting Started Guide - Page 9

...use for faxing, you want to receive faxes automatically instead, contact your telephone company assign one phone line. Because you subscribe to obtain a separate telephone line for a fax number. Many phone companies offer a distinctive ring feature that allows you to answer incoming calls that you connect the printer to a line with the printer, connected to fax calls. HP recommends that...
Getting Started Guide - Page 11

... automatically answer incoming calls and receive faxes. HP software If you have connected the printer to a phone line, set the fax settings to meet your computer, you can configure fax settings using the HP Solution Center Software (Windows) or HP Utility (Mac OS X). Press the or buttons to select Fax Settings, and then press OK. 2. Fax 11 If you want to...
Getting Started Guide - Page 12

.... Press the or buttons to communicate between the printer and other fax machines when sending and receiving faxes. Select Error Correction, and then press OK. 3. Fax Speed Set the fax speed used to select Fax Settings, and then press OK. 2. Note: If you are using a satellite phone connection. Select the desired fax speed, and then press OK. 1. Select On...
Getting Started Guide - Page 15

...'s number. When you will hear fax tones from the receiving fax machine. 5. The telephone line is silent while the fax is on your phone to send the fax, press the (Start) button. Send a fax manually You can fax either from the automatic document feeder (ADF) or from a phone that is connected to the printer (through the 2-EXT port) or...
Getting Started Guide - Page 17

... is on and paper is being sent. Fax 17 When you are still connected (called "manual faxing"). 4. Press the or buttons to select Print Report appears, and then press OK. c. Make sure the printer is turned on the same phone line (but not directly connected to allow time for sending or receiving faxes on his or her...
Getting Started Guide - Page 18

...computer You can turn off fax printing altogether- For more information about the printer. To print a report 1. On the printer's control panel, press the 3. Select the fax report you can automatically receive faxes and save faxes directly to your faxes easily and also eliminate the hassle of dealing with HP Digital Fax (Fax to PC and Fax to print, (Setup) button. Press...
Getting Started Guide - Page 19

... service is called Fax over Internet Protocol (FoIP) You may subscribe to a low cost phone service that connects to the Internet and provides analog phone ports for the fax connection. Fax 19 Fax over Internet Protocol (FoIP). On the printer's control panel, press the (Setup) button. 2. Press the or buttons to send and receive faxes with your printer by your...
Getting Started Guide - Page 22

...HP Installer icon on Page 27. 22 Set up wireless (802.11) communication (some models only) When prompted, enter the network name and security passkey. 5. If the test fails, review the report for information on how to any USB software CD, and then follow the port on the 3. Step 2: Test the wireless connection...can still connect the printer to your computer using a wireless connection (known ...
Getting Started Guide - Page 24

... experience problems when sending faxes, receiving faxes, or both. Step 2: Check the list of possible problems If you might be in the Search box. hp.com/support). Note: If the printer is not set up properly for faxing, you have run the fax text but not connected to Step 2. The test will fail if the printer is not set up...
Getting Started Guide - Page 25

... causing the problem. Connect the printer to an analog phone line and try sending or receiving a fax. • The phone line connection might be causing the test to make sure that you have an answering machine on the same phone line with poor sound quality (noise) can disconnect all the other devices and run the test...
Getting Started Guide - Page 26

... sending a fax manually from a phone that is connected directly to the printer the printer-and if you are in the following countries/regions-you are sending to send the fax: Argentina Brazil... Mexico Poland Russia Singapore Taiwan USA Vietnam 26 Solve setup problems The printer cannot send faxes but can receive faxes • The printer might be dialing too fast or too soon. To enter a pause...
User Guide - Page 105

...) or HP Setup Assitant (Mac OS X), make sure the device is having problems sending and receiving faxes • The device is not busy completing another task, such as receiving a fax or making a copy. After a few seconds, plug the power cord in this section for solutions to fix any problems found. Solve fax problems 101 If the test fails, review...
User Guide - Page 106

... fail and you experience problems faxing, contact HP support. After you plug in the box with the device, run the fax test again. • Make sure you have them check the line. • Try to the telephone wall jack that plugs into a telephone wall jack.) Try removing the splitter and connecting the device directly to send or receive faxes...
User Guide - Page 110

... and connecting the device directly to send or receive faxes. The device is having problems sending and receiving faxes Solution: Make sure the device is off . Press the Power button to a working phone line and continue reviewing the troubleshooting information in use the device for faxing. The device cannot send or receive faxes while it passes and the device is ready for faxing if...
User Guide - Page 114

... to Answer setting is causing a problem, disconnect everything except the device from the phone line, and then try connecting the answering machine directly to the device as an answering machine, a computer dial-up the device to receive faxes automatically, see Change the answer ring pattern for your fax phone number (using a distinctive ring service through your outgoing...
User Guide - Page 200

... be available to respond in your telephone wall jack, then connect the other end to receive faxes. 6. Serial-type fax setup For information on the back of the device. If your modem software is different from the telephone wall jack to the device, you might need to connect the supplied phone cord to your computer automatically, turn...
User Guide - Page 223

... PCL 3 support 133 phone cord connected to correct port test failed 103 correct type test failed 103 extend 111 phone line, answer ring pattern 53 phone support 71 phone support period period for support 72 phone, fax from receive 44 send, 40 photo media sizes supported 136 poll to receive fax 46 ports, specifications 133 power specifications...
User Guide - Page 225

...jack, fax 102 telephone, fax from receive 44 send 40 temperature specifications 141 tests, fax dial tone, failed 104 failed 101 fax line condition 105 fax phone cord type test failed 103 hardware, failed 101 port connection, failed 103 ... 92 power 75 print 75 print quality 78 Printer Status Report 124 receive faxes 106, 109 scan 96 scan quality 99 send faxes 106, 108, 111 skewed copies 96 skewed ...

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