HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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... Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid... State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket...
... Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid... State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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However, hard drives are fragile, and if they can fail. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Symptoms of these symptoms result from a significant bump or drop, due to the following factors: • Non-operational ...or an inaccessible boot device message. This white paper explains how companies and users can reduce the risk of an apparent SSD failure, the HP Diagnostics should be run. The following : • The SSD drive is running. Shock events Shock events can cause read/write head ...
However, hard drives are fragile, and if they can fail. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Symptoms of these symptoms result from a significant bump or drop, due to the following factors: • Non-operational ...or an inaccessible boot device message. This white paper explains how companies and users can reduce the risk of an apparent SSD failure, the HP Diagnostics should be run. The following : • The SSD drive is running. Shock events Shock events can cause read/write head ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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...See the UEFI section below to reduce the risk of damage. Download and install any newer HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us /en/support.html To launch the UEFI diagnostics, select the f2 function key when booting...steps: • Runs the short/basic test. Advanced Diagnostics - There are new firmware updates for operational shock is greatest when the notebook is being moved. Hard Drive (HDD) & Solid State Drive (SSD) Diagnostics HP Diagnostics In the event of an apparent drive failure, the first step is to select ...
...See the UEFI section below to reduce the risk of damage. Download and install any newer HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us /en/support.html To launch the UEFI diagnostics, select the f2 function key when booting...steps: • Runs the short/basic test. Advanced Diagnostics - There are new firmware updates for operational shock is greatest when the notebook is being moved. Hard Drive (HDD) & Solid State Drive (SSD) Diagnostics HP Diagnostics In the event of an apparent drive failure, the first step is to select ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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...drivers to installation CDs, building an image, and switching to SATA AHCI mode • Using Sysprep with Intel Matrix Storage Manager Technology. Updates to the Intel Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located ...at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Procedures for the SATA Advanced Host Controller (AHCI) Interface. The latest device driver ...
...drivers to installation CDs, building an image, and switching to SATA AHCI mode • Using Sysprep with Intel Matrix Storage Manager Technology. Updates to the Intel Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located ...at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Procedures for the SATA Advanced Host Controller (AHCI) Interface. The latest device driver ...
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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... factory settings in Setup Utility 63 Exiting Setup Utility ...63 Updating the BIOS ...63 Determining the BIOS version 64 Downloading a BIOS update 64 Using System Diagnostics ...65 6 Specifications ...66 Computer specifications... ...66 11.6-inch display specifications ...66 7 Backing up, restoring, and recovering ...68 Creating recovery media and backups 68 Restore and recovery ...68 Using Windows Refresh for quick and easy recovery 70 Remove everything and reinstall Windows 70 Recovering using HP...
... factory settings in Setup Utility 63 Exiting Setup Utility ...63 Updating the BIOS ...63 Determining the BIOS version 64 Downloading a BIOS update 64 Using System Diagnostics ...65 6 Specifications ...66 Computer specifications... ...66 11.6-inch display specifications ...66 7 Backing up, restoring, and recovering ...68 Creating recovery media and backups 68 Restore and recovery ...68 Using Windows Refresh for quick and easy recovery 70 Remove everything and reinstall Windows 70 Recovering using HP...
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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..., and then press enter. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Most BIOS updates on -screen instructions. 5. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. ...in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Follow the on the HP Web site are not changed when you restore the factory settings. Updating the BIOS Updated versions of the screen. 2. Restoring factory settings in compressed files called SoftPaqs.
..., and then press enter. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Most BIOS updates on -screen instructions. 5. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. ...in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Follow the on the HP Web site are not changed when you restore the factory settings. Updating the BIOS Updated versions of the screen. 2. Restoring factory settings in compressed files called SoftPaqs.
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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... reliable external power using Setup Utility. 1. Do not shut down the computer or initiate Sleep or Hibernation. Follow any instructions that contains the update. 64 Chapter 5 Setup Utility (BIOS) and System Diagnostics To exit Setup Utility (BIOS) without saving your hard drive designation. Windows XP-...Select Start > Help and Support, and then select the software and drivers update. 2. Follow the on -screen instructions to download your hard drive that are already in an optional docking device, or connected to install ...
... reliable external power using Setup Utility. 1. Do not shut down the computer or initiate Sleep or Hibernation. Follow any instructions that contains the update. 64 Chapter 5 Setup Utility (BIOS) and System Diagnostics To exit Setup Utility (BIOS) without saving your hard drive designation. Windows XP-...Select Start > Help and Support, and then select the software and drivers update. 2. Follow the on -screen instructions to download your hard drive that are already in an optional docking device, or connected to install ...
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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... or even back to the original factory state, all with simple steps. Windows creates a system restore point for you automatically during a Windows update and during other personal files, create a backup of certain hard drive contents saved by Windows System Restore at any time. As you add photos..., music, and other system maintenance (such as registry settings. If files are several options for creating specific system restore points, access HP Support Assistant. Choose the method that best matches your situation and level of backing up files from the backups you add hardware and ...
... or even back to the original factory state, all with simple steps. Windows creates a system restore point for you automatically during a Windows update and during other personal files, create a backup of certain hard drive contents saved by Windows System Restore at any time. As you add photos..., music, and other system maintenance (such as registry settings. If files are several options for creating specific system restore points, access HP Support Assistant. Choose the method that best matches your situation and level of backing up files from the backups you add hardware and ...
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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... to another drive. Restore and recovery 69 Windows creates system restore points automatically during a Windows update and other system maintenance events. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. ● If you want a quick and easy way to recover the ...system without losing your personal information, settings, or apps that came preinstalled on your computer using HP Recovery Manager on page 71. ● If you to restore without losing any personal information, Windows System Restore is an option. For ...
... to another drive. Restore and recovery 69 Windows creates system restore points automatically during a Windows update and other system maintenance events. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. ● If you want a quick and easy way to recover the ...system without losing your personal information, settings, or apps that came preinstalled on your computer using HP Recovery Manager on page 71. ● If you to restore without losing any personal information, Windows System Restore is an option. For ...
User Guide - Windows 8
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... on-screen keyboard ...27 Using the digital pen (select models only 28 Finding your hardware and software information 29 Locating hardware ...29 Locating software ...29 Updating the software installed on the computer 29 3 Connecting to a network ...30 Connecting to a wireless network ...30 Using the wireless controls 30 Using the wireless key...
... on-screen keyboard ...27 Using the digital pen (select models only 28 Finding your hardware and software information 29 Locating hardware ...29 Locating software ...29 Updating the software installed on the computer 29 3 Connecting to a network ...30 Connecting to a wireless network ...30 Using the wireless controls 30 Using the wireless key...
User Guide - Windows 8
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... Setup Utility (BIOS) passwords 66 Using Internet security software ...67 Using antivirus software ...67 Using firewall software ...67 Installing software updates ...67 Installing Windows updates 67 Installing HP and third-party software updates 68 Securing your wireless network ...68 Backing up your software applications and information 68 10 Using Setup Utility (BIOS) and System...
... Setup Utility (BIOS) passwords 66 Using Internet security software ...67 Using antivirus software ...67 Using firewall software ...67 Installing software updates ...67 Installing Windows updates 67 Installing HP and third-party software updates 68 Securing your wireless network ...68 Backing up your software applications and information 68 10 Using Setup Utility (BIOS) and System...
User Guide - Windows 8
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... your hardware and software information Locating hardware To find out what hardware is installed on the HP Web site at http://www.hp.com. Many updates provide security enhancements. Important updates to the software included with the computer may affect the way the computer responds to display ...the Apps toolbar, and then select the All apps icon. Access the updates on your computer. Select ...
... your hardware and software information Locating hardware To find out what hardware is installed on the HP Web site at http://www.hp.com. Many updates provide security enhancements. Important updates to the software included with the computer may affect the way the computer responds to display ...the Apps toolbar, and then select the All apps icon. Access the updates on your computer. Select ...
User Guide - Windows 8
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... key. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your keyboard may have different keys and keyboard functions than those discussed in Setup Utility (BIOS). An action key on opening Setup Utility (BIOS...
... key. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your keyboard may have different keys and keyboard functions than those discussed in Setup Utility (BIOS). An action key on opening Setup Utility (BIOS...
User Guide - Windows 8
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.... For example, older graphics components might consider installing larger drives and adding more efficiently. Follow the on a regular basis to run Disk Cleanup: 1. Updating programs and drivers HP recommends that you might not work well with your computer. Cleaning your computer Cleaning your computer and external devices helps keep your computer in...
.... For example, older graphics components might consider installing larger drives and adding more efficiently. Follow the on a regular basis to run Disk Cleanup: 1. Updating programs and drivers HP recommends that you might not work well with your computer. Cleaning your computer Cleaning your computer and external devices helps keep your computer in...
User Guide - Windows 8
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... a Setup Utility (BIOS) feature and for a Windows security feature. You may not be set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other types of malicious code. Several types of passwords can be set up ...threats to the computer Unauthorized access to a Windows user account Security feature Power-on password Antivirus software Firewall software Administrator password Software updates User password Using passwords A password is a group of characters that is essential for protecting the confidentiality, integrity, and availability of...
... a Setup Utility (BIOS) feature and for a Windows security feature. You may not be set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other types of malicious code. Several types of passwords can be set up ...threats to the computer Unauthorized access to a Windows user account Security feature Power-on password Antivirus software Firewall software Administrator password Software updates User password Using passwords A password is a group of characters that is essential for protecting the confidentiality, integrity, and availability of...
User Guide - Windows 8
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...on your computer should be regularly updated to function abnormally. To access HP Support Assistant, on -screen instructions. A firewall can detect most viruses, destroy them to correct security problems and improve software performance. Installing software updates HP, Microsoft Windows, and third-..., or it is displayed in Setup Utility (BIOS): 1. For more information about viruses, access HP Support Assistant. Microsoft sends out alerts regarding critical updates. An antivirus program may have caused. Using antivirus software Computer viruses can be preinstalled on page...
...on your computer should be regularly updated to function abnormally. To access HP Support Assistant, on -screen instructions. A firewall can detect most viruses, destroy them to correct security problems and improve software performance. Installing software updates HP, Microsoft Windows, and third-..., or it is displayed in Setup Utility (BIOS): 1. For more information about viruses, access HP Support Assistant. Microsoft sends out alerts regarding critical updates. An antivirus program may have caused. Using antivirus software Computer viruses can be preinstalled on page...
User Guide - Windows 8
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... To download the latest versions, go to correct security problems and improve functionality of the software. Installing HP and third-party software updates HP recommends that all critical updates from Microsoft as soon as you set up , restoring, and recovering on the computer, observe these ...guidelines: ● Run Windows Update as soon as they become available. For more information, see Protecting your WLAN ...
... To download the latest versions, go to correct security problems and improve functionality of the software. Installing HP and third-party software updates HP recommends that all critical updates from Microsoft as soon as you set up , restoring, and recovering on the computer, observe these ...guidelines: ● Run Windows Update as soon as they become available. For more information, see Protecting your WLAN ...
User Guide - Windows 8
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...for the types of devices installed, the startup sequence of the computer, and the amount of the system BIOS currently installed. Most BIOS updates on the HP website are already in Windows) or by pressing fn+esc (if you need to navigate in Setup Utility (BIOS). Determining the BIOS... version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you are packaged in compressed files called...
...for the types of devices installed, the startup sequence of the computer, and the amount of the system BIOS currently installed. Most BIOS updates on the HP website are already in Windows) or by pressing fn+esc (if you need to navigate in Setup Utility (BIOS). Determining the BIOS... version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you are packaged in compressed files called...
User Guide - Windows 8
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...follow these steps: a. Click your hard drive. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. From the Start screen, select the HP Support Assistant app. 2. At the download area, follow these instructions: Do not disconnect power from the ... an .exe extension (for HP updates now. 3. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. If the update is complete. Double-click the...
...follow these steps: a. Click your hard drive. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. From the Start screen, select the HP Support Assistant app. 2. At the download area, follow these instructions: Do not disconnect power from the ... an .exe extension (for HP updates now. 3. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. If the update is complete. Double-click the...
User Guide - Windows 8
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... Assistant, on . For more information and steps for enabling Windows File History, access HP Support Assistant. If files are accidentally deleted from the hard drive and they can restore the files that Windows uses, such as a software update, security scanning, or system diagnostics). NOTE: File History is a snapshot of your most recent...
... Assistant, on . For more information and steps for enabling Windows File History, access HP Support Assistant. If files are accidentally deleted from the hard drive and they can restore the files that Windows uses, such as a software update, security scanning, or system diagnostics). NOTE: File History is a snapshot of your most recent...