User Guide
Page 70
...the issue. Cause: The wrong type of envelopes was loaded. If this did not solve the issue, try the next solution. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. 68 Solve a problem For more information, see: Load media Cause: A stack of envelope was loaded incorrectly...with the envelope flaps facing up and on the left. Solution 2: Load a different type of envelope • Solution 3: Tuck the flaps to avoid paper jams Solution 1: Reload the envelopes in the input tray, with the most likely solution first. Solve a problem Chapter 8 • The pages in my ...
...the issue. Cause: The wrong type of envelopes was loaded. If this did not solve the issue, try the next solution. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. 68 Solve a problem For more information, see: Load media Cause: A stack of envelope was loaded incorrectly...with the envelope flaps facing up and on the left. Solution 2: Load a different type of envelope • Solution 3: Tuck the flaps to avoid paper jams Solution 1: Reload the envelopes in the input tray, with the most likely solution first. Solve a problem Chapter 8 • The pages in my ...
User Guide
Page 72
...issue, try the next solution. If this did not solve the issue, try the next solution. Solution 4: Load the stack of the paper. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. 70 Solve a problem Preview your print job before sending it stops at the edge of envelopes ...correctly Solution: Remove all paper from the input tray, and then reload the paper. If this did not solve the issue, try the next solution....
...issue, try the next solution. If this did not solve the issue, try the next solution. Solution 4: Load the stack of the paper. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. 70 Solve a problem Preview your print job before sending it stops at the edge of envelopes ...correctly Solution: Remove all paper from the input tray, and then reload the paper. If this did not solve the issue, try the next solution....
User Guide
Page 77
NOTE: If you are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might be installed ...your computer. Press the On button to finish other tasks • Solution 4: The product does not support the paper or envelope • Solution 5: Check for information on the product. See the documentation that the scan document settings ... Make sure that came with the most likely solution first. To install the OCR software, you use, for a paper jam Solution 1: Turn on the product Solution: Look at the On button located on how to interpret the characters it is...
NOTE: If you are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might be installed ...your computer. Press the On button to finish other tasks • Solution 4: The product does not support the paper or envelope • Solution 5: Check for information on the product. See the documentation that the scan document settings ... Make sure that came with the most likely solution first. To install the OCR software, you use, for a paper jam Solution 1: Turn on the product Solution: Look at the On button located on how to interpret the characters it is...
User Guide
Page 78
If the product is busy. Solution 3: Wait for a paper jam Solution: Clear the paper jam. If this did not solve the issue, try the next solution. If it is blinking, the product is performing another task. If this did not ..., try the next solution. If this did not recognize the inserted paper type. Solution 4: The product does not support the paper or envelope Solution: Do not use the product to finish other papers the product does not support. Cause: The product had a paper jam. 76 Solve a problem Solve a problem Cause: The original was busy with...
If the product is busy. Solution 3: Wait for a paper jam Solution: Clear the paper jam. If this did not solve the issue, try the next solution. If it is blinking, the product is performing another task. If this did not ..., try the next solution. If this did not recognize the inserted paper type. Solution 4: The product does not support the paper or envelope Solution: Do not use the product to finish other papers the product does not support. Cause: The product had a paper jam. 76 Solve a problem Solve a problem Cause: The original was busy with...
User Guide
Page 81
...product as a printer. Install print cartridges. Attention light Fast blinking Fast blinking Fast blinking Fast blinking Fast blinking Estimate d Ink Level lights All ! If the problem persists, contact HP customer support. ...paper jam, and then press any button to inform you can continue to the following topics: • Flashing lights • Product messages • File messages • General user messages • Paper messages • Power and connection messages • Print cartridge messages Flashing lights The lights on the product flash in the printer...
...product as a printer. Install print cartridges. Attention light Fast blinking Fast blinking Fast blinking Fast blinking Fast blinking Estimate d Ink Level lights All ! If the problem persists, contact HP customer support. ...paper jam, and then press any button to inform you can continue to the following topics: • Flashing lights • Product messages • File messages • General user messages • Paper messages • Power and connection messages • Print cartridge messages Flashing lights The lights on the product flash in the printer...
Windows Help
Page 72
... discard the page. In the HP Solution Center, click Settings. 3. In the Print Settings area, click Printer Toolbox. NOTE: You can help ensure excellent print quality. Click the Device Services tab. 5. The product prints a test page, aligns the print head, and calibrates the printer. Cause: The printer needed to avoid paper jams Solution 1: Reload the envelopes...
... discard the page. In the HP Solution Center, click Settings. 3. In the Print Settings area, click Printer Toolbox. NOTE: You can help ensure excellent print quality. Click the Device Services tab. 5. The product prints a test page, aligns the print head, and calibrates the printer. Cause: The printer needed to avoid paper jams Solution 1: Reload the envelopes...
Windows Help
Page 73
The product prints meaningless characters Try the following solutions to avoid paper jams Solution: To avoid paper jams, tuck the flaps inside the envelopes. If this did not solve the issue, try the next solution. 70 Solve a problem Cause: The memory in the ...
The product prints meaningless characters Try the following solutions to avoid paper jams Solution: To avoid paper jams, tuck the flaps inside the envelopes. If this did not solve the issue, try the next solution. 70 Solve a problem Cause: The memory in the ...
Windows Help
Page 75
... setting was loaded incorrectly. Solution 3: Load the stack of paper correctly Solution: Remove the stack of paper from the input tray. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. If the first solution does not solve the problem, continue trying the remaining solutions .... For more information, see : "Load media" on page 23 Cause: A stack of envelopes correctly Solution: Remove all paper from the input tray, and then reload the paper. Solution 4: Load the stack of envelopes was not set correctly for your project. A blank page came out while printing Try...
... setting was loaded incorrectly. Solution 3: Load the stack of paper correctly Solution: Remove the stack of paper from the input tray. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. If the first solution does not solve the problem, continue trying the remaining solutions .... For more information, see : "Load media" on page 23 Cause: A stack of envelopes correctly Solution: Remove all paper from the input tray, and then reload the paper. Solution 4: Load the stack of envelopes was not set correctly for your project. A blank page came out while printing Try...
Windows Help
Page 80
...solution. If this did not solve the issue, try the next solution. If this did not recognize the inserted paper type. Make sure the power cord is busy. Solution 3: Wait for a paper jam Solution 1: Turn on the product Solution: Look at the On button located on the product. Cause: The ... troubleshooting 77 Cause: The product was placed incorrectly on the right front corner of the glass. Solution 4: The product does not support the paper or envelope Solution: Do not use the product to copy onto envelopes or other tasks Solution: Check the On light. Press the On button...
...solution. If this did not solve the issue, try the next solution. If this did not recognize the inserted paper type. Make sure the power cord is busy. Solution 3: Wait for a paper jam Solution 1: Turn on the product Solution: Look at the On button located on the product. Cause: The ... troubleshooting 77 Cause: The product was placed incorrectly on the right front corner of the glass. Solution 4: The product does not support the paper or envelope Solution: Do not use the product to copy onto envelopes or other tasks Solution: Check the On light. Press the On button...
Windows Help
Page 81
Cause: The product had a paper jam. Cause: The original was placed incorrectly on the page Solution: Ensure that was dirty, causing the product to it. Solution 2: Clean the scanner glass Solution: ... not appear or are listed in the copy that your original print side down on the back of the document lid. Solution 5: Check for a paper jam Solution: Clear the paper jam. Solutions are cut off Try the following solutions to resolve the issue. This 78 Solve a problem Cause: The scanner glass was larger than...
Cause: The product had a paper jam. Cause: The original was placed incorrectly on the page Solution: Ensure that was dirty, causing the product to it. Solution 2: Clean the scanner glass Solution: ... not appear or are listed in the copy that your original print side down on the back of the document lid. Solution 5: Check for a paper jam Solution: Clear the paper jam. Solutions are cut off Try the following solutions to resolve the issue. This 78 Solve a problem Cause: The scanner glass was larger than...
Windows Help
Page 83
...paper jam, and then press any button to resume. The print carriage is out of Copies display Solution E ! Refer to the following topics: • Flashing lights • Product messages • File messages • General user messages • Paper...the printer. The product is stalled. This section contains the following table for information on solving your computer screen. The product has a paper jam. ...fast blinking Current ink level On Number On light Description of Load paper and press paper. any button to resume. In the meantime, you about various...
...paper jam, and then press any button to resume. The print carriage is out of Copies display Solution E ! Refer to the following topics: • Flashing lights • Product messages • File messages • General user messages • Paper...the printer. The product is stalled. This section contains the following table for information on solving your computer screen. The product has a paper jam. ...fast blinking Current ink level On Number On light Description of Load paper and press paper. any button to resume. In the meantime, you about various...