User Guide
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Contents Contents 1 How Do I?...3 2 Get to know the HP All-in-One Printer parts...5 Control panel features...6 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...17 5 ... print cartridges 32 Manually clean print cartridges 33 Replace the cartridges...34 Use ink-backup mode...36 Cartridge warranty information 36 8 Solve a problem HP support...39 Setup troubleshooting...40 Print troubleshooting...44 Scan troubleshooting...48 Copy troubleshooting...50 Errors...52 10 Technical information Notice...57 Specifications...57 Environmental...
Contents Contents 1 How Do I?...3 2 Get to know the HP All-in-One Printer parts...5 Control panel features...6 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...17 5 ... print cartridges 32 Manually clean print cartridges 33 Replace the cartridges...34 Use ink-backup mode...36 Cartridge warranty information 36 8 Solve a problem HP support...39 Setup troubleshooting...40 Print troubleshooting...44 Scan troubleshooting...48 Copy troubleshooting...50 Errors...52 10 Technical information Notice...57 Specifications...57 Environmental...
User Guide
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To completely remove power, turn off the product, then unplug the power cord. 2 Cancel: Stops the current operation. 3 Start Copy Black: Starts a black-and-white copy job. 4 Start Copy Color: Starts a color copy job. 5 Attention light: Shows attention event, such as paper jam or out of power is still used. When the product is off . Chapter 2 Control panel features Get to know the HP All-in-One 1 On: Turns the product on or off , a minimal amount of paper. 6 Ink attention light: Indicates low ink or a print cartridge problem. 6 Get to know the HP All-in-One
To completely remove power, turn off the product, then unplug the power cord. 2 Cancel: Stops the current operation. 3 Start Copy Black: Starts a black-and-white copy job. 4 Start Copy Color: Starts a color copy job. 5 Attention light: Shows attention event, such as paper jam or out of power is still used. When the product is off . Chapter 2 Control panel features Get to know the HP All-in-One 1 On: Turns the product on or off , a minimal amount of paper. 6 Ink attention light: Indicates low ink or a print cartridge problem. 6 Get to know the HP All-in-One
User Guide
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... period One year of phone support in North America, Asia Pacific, and Latin America (including Mexico). Check the documentation that are available when you have a problem, follow these steps: 1. Call HP support. Standard phone company charges apply. HP support 39 Visit the HP online ...support Web site at www.hp.com/support. Support options and availability vary by product, country/region...
... period One year of phone support in North America, Asia Pacific, and Latin America (including Mexico). Check the documentation that are available when you have a problem, follow these steps: 1. Call HP support. Standard phone company charges apply. HP support 39 Visit the HP online ...support Web site at www.hp.com/support. Support options and availability vary by product, country/region...
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.... Be prepared to provide the following information: • Product name (HP Deskjet F2400 All-in -One at about the extended service plans. Turn off the product, wait one minute, then restart it. 5. Many issues are available for the product. Reinstall the HP Photosmart software. 40 Solve a problem After the phone support period After the phone support period...
.... Be prepared to provide the following information: • Product name (HP Deskjet F2400 All-in -One at about the extended service plans. Turn off the product, wait one minute, then restart it. 5. Many issues are available for the product. Reinstall the HP Photosmart software. 40 Solve a problem After the phone support period After the phone support period...
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Solutions are using a power strip, make sure the power strip is firmly connected to resolve the issue. Solve a problem CAUTION: Do not connect the USB cable to the computer until the issue is resolved. • Solution 1: Make sure the power cord is connected • ... registration screen does not appear • Uninstall and reinstall the software The product will not turn on . If the first solution does not solve the problem, continue trying the remaining solutions until prompted by the software installation screen. Plug the power cord into a power outlet.
Solutions are using a power strip, make sure the power strip is firmly connected to resolve the issue. Solve a problem CAUTION: Do not connect the USB cable to the computer until the issue is resolved. • Solution 1: Make sure the power cord is connected • ... registration screen does not appear • Uninstall and reinstall the software The product will not turn on . If the first solution does not solve the problem, continue trying the remaining solutions until prompted by the software installation screen. Plug the power cord into a power outlet.
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.... • If you plugged the product into a power outlet. If you might not have a mechanical failure. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Step 1: Press the On button to turn on the product • Step 2: Set... your product as the default printer Solution: Use the system tools on your computer to change your country/region, and then click Contact HP for service. If this time, you press the On button again during this did not solve the issue, try the next solution. Press the ...
.... • If you plugged the product into a power outlet. If you might not have a mechanical failure. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Step 1: Press the On button to turn on the product • Step 2: Set... your product as the default printer Solution: Use the system tools on your computer to change your country/region, and then click Contact HP for service. If this time, you press the On button again during this did not solve the issue, try the next solution. Press the ...
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... not simply delete the HP All-in-One application files from your computer. 5. Make sure to the default printer, but this product was not the default printer. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Solve a problem Cause: You sent the print job to remove them properly using... installation screen, you might need to your computer until after you disconnect the product before prompted by clicking Start, pointing to Programs or All Programs, HP, Deskjet F2400 All-in -One Driver Software, and then click Change/ Remove.
... not simply delete the HP All-in-One application files from your computer. 5. Make sure to the default printer, but this product was not the default printer. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Solve a problem Cause: You sent the print job to remove them properly using... installation screen, you might need to your computer until after you disconnect the product before prompted by clicking Start, pointing to Programs or All Programs, HP, Deskjet F2400 All-in -One Driver Software, and then click Change/ Remove.
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...documentation that came with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is complete, the HP Digital Imaging Monitor icon appears in order, with the product. NOTE: If the Setup program does ...Check product • Check printer settings • Reset the product • Contact HP support Check cartridges Try the following solutions to resolve the issue. Solutions are using genuine HP ink cartridges 44 Solve a problem NOTE: If you no longer have the installation CD, you are listed in the...
...documentation that came with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is complete, the HP Digital Imaging Monitor icon appears in order, with the product. NOTE: If the Setup program does ...Check product • Check printer settings • Reset the product • Contact HP support Check cartridges Try the following solutions to resolve the issue. Solutions are using genuine HP ink cartridges 44 Solve a problem NOTE: If you no longer have the installation CD, you are listed in the...
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...of paper is loaded • Step 2: Load the stack of paper correctly Step 1: Make sure only one type of paper is loaded Solution: Load only one type of using genuine HP ink cartridges Solution: Check to see : "Check the estimated ink levels" on page 31 Cause: The... for planning purposes only. Cause: More than one type of non-HP supplies. If you believe you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. Print troubleshooting 45 When you use genuine HP ink cartridges. Solve a problem • Step 2: Check the ink levels ...
...of paper is loaded • Step 2: Load the stack of paper correctly Step 1: Make sure only one type of paper is loaded Solution: Load only one type of using genuine HP ink cartridges Solution: Check to see : "Check the estimated ink levels" on page 31 Cause: The... for planning purposes only. Cause: More than one type of non-HP supplies. If you believe you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. Print troubleshooting 45 When you use genuine HP ink cartridges. Solve a problem • Step 2: Check the ink levels ...
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... 2: Automatically clean the print cartridges. Recycle or discard the test page. If this did not solve the issue, try the next solution. Solve a problem Chapter 8 Step 2: Load the stack of paper correctly Solution: Remove the stack of the paper. Solution: Clean the print cartridges. For more information,...stops at the edge of paper from the Print Properties dialog box. To align the print cartridges from the HP Photosmart Software 1. In the HP Solution Center, click Settings. 3. The HP All-in-One prints a test page, aligns the print cartridges, and calibrates the printer.
... 2: Automatically clean the print cartridges. Recycle or discard the test page. If this did not solve the issue, try the next solution. Solve a problem Chapter 8 Step 2: Load the stack of paper correctly Solution: Remove the stack of the paper. Solution: Clean the print cartridges. For more information,...stops at the edge of paper from the Print Properties dialog box. To align the print cartridges from the HP Photosmart Software 1. In the HP Solution Center, click Settings. 3. The HP All-in-One prints a test page, aligns the print cartridges, and calibrates the printer.
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... and then make sure it matches the type of colors. • Check the print quality setting and make sure photo paper such as HP Advanced Photo Paper, is set to print in grayscale. Step 3: Check the printer margins Solution: Check the printer margins. No further troubleshooting... paper size setting might appear differently than they do when printed on paper. Or, check to see if the color settings are incorrect. Solve a problem Check printer settings Try the following solutions. • Step 1: Check the print settings • Step 2: Verify the paper size setting • Step...
... and then make sure it matches the type of colors. • Check the print quality setting and make sure photo paper such as HP Advanced Photo Paper, is set to print in grayscale. Step 3: Check the printer margins Solution: Check the printer margins. No further troubleshooting... paper size setting might appear differently than they do when printed on paper. Or, check to see if the color settings are incorrect. Solve a problem Check printer settings Try the following solutions. • Step 1: Check the print settings • Step 2: Verify the paper size setting • Step...
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...area of the main image. Check the margins. For more information about setting margins in the HP Solution Center software crops anything that came with the software. 3. Go to solve these scan problems: • Scanned image is incorrectly cropped • Scanned image shows dotted lines instead of ... Reset the product Solution: Turn off the product, and then unplug the power cord. Contact HP support Solution: Contact HP support for service. The product uses the margins you 48 Solve a problem Cause: The margins were not set in your software application, as long as they are not ...
...area of the main image. Check the margins. For more information about setting margins in the HP Solution Center software crops anything that came with the software. 3. Go to solve these scan problems: • Scanned image is incorrectly cropped • Scanned image shows dotted lines instead of ... Reset the product Solution: Turn off the product, and then unplug the power cord. Contact HP support Solution: Contact HP support for service. The product uses the margins you 48 Solve a problem Cause: The margins were not set in your software application, as long as they are not ...
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...in the destination application. Solution 2: Clean the glass and lid Solution: Turn off autocropping in the HP Solution Center software and crop the scanned image manually, or not at 300 x 300 dpi, ...-and-white copy of the document lid. The Text image type scans at all. Text is one of the document lid. Scan troubleshooting 49 Cause: If you planned to edit, the scanner might...of the original and then scan the copy. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is incorrect Solution: Some applications cannot handle ...
...in the destination application. Solution 2: Clean the glass and lid Solution: Turn off autocropping in the HP Solution Center software and crop the scanned image manually, or not at 300 x 300 dpi, ...-and-white copy of the document lid. The Text image type scans at all. Text is one of the document lid. Scan troubleshooting 49 Cause: If you planned to edit, the scanner might...of the original and then scan the copy. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is incorrect Solution: Some applications cannot handle ...
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...set to the correct optical character recognition (OCR) language. Solutions are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be installed on your original print side down on the glass. 50 Solve a problem NOTE: If you must re-insert the software disk and select Install More...software. Cause: The original was placed incorrectly on the right front corner of the glass. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is blank Parts of the original do not appear or are cut off Try the ...
...set to the correct optical character recognition (OCR) language. Solutions are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be installed on your original print side down on the glass. 50 Solve a problem NOTE: If you must re-insert the software disk and select Install More...software. Cause: The original was placed incorrectly on the right front corner of the glass. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is blank Parts of the original do not appear or are cut off Try the ...
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... Solution: Clean the scanner glass and make sure that was larger than the document. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is ink remaining in the print cartridges, but you receive a low-ink warning message..., consider having a replacement cartridge available to it. When you are still noticing a problem, print a self-test report to replace the print cartridges until print quality becomes unacceptable. Solutions are no foreign materials adhering to avoid possible...
... Solution: Clean the scanner glass and make sure that was larger than the document. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is ink remaining in the print cartridges, but you receive a low-ink warning message..., consider having a replacement cartridge available to it. When you are still noticing a problem, print a self-test report to replace the print cartridges until print quality becomes unacceptable. Solutions are no foreign materials adhering to avoid possible...
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... print cartridge access door. Off Off The product is open. The tape was not removed from one or both print cartridges. For information about your error condition based on . If the problem persists, you about various error conditions. On light Off Blinking On On On On Attention Ink ...the paper jam, and then press Resume. Fast blinking Fast blinking The print cartridges are on or flashing on page 33. 52 Solve a problem Fast Off blinking The product is Press the On button turned off. Refer to finish. Fast On blinking The tape was insufficient ink. Install...
... print cartridge access door. Off Off The product is open. The tape was not removed from one or both print cartridges. For information about your error condition based on . If the problem persists, you about various error conditions. On light Off Blinking On On On On Attention Ink ...the paper jam, and then press Resume. Fast blinking Fast blinking The print cartridges are on or flashing on page 33. 52 Solve a problem Fast Off blinking The product is Press the On button turned off. Refer to finish. Fast On blinking The tape was insufficient ink. Install...
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...door, and check that the carriage is no longer acceptable. Unplug the power cord. 3. On Off On Print cartridge(s) Replace one or both are getting print cartridge when cartridge low on print cartridges when ink. print quality is no light On The tri...Fast blinking Fast blinking Both fast blinking The product has a fatal error. 1. Black print cartridge has been cartridge removed. If the problem persists, contact HP Support. Errors 53 On Off Tri-color The tri-color print Replace the tri-color print cartridge is getting low on ink. backup ...
...door, and check that the carriage is no longer acceptable. Unplug the power cord. 3. On Off On Print cartridge(s) Replace one or both are getting print cartridge when cartridge low on print cartridges when ink. print quality is no light On The tri...Fast blinking Fast blinking Both fast blinking The product has a fatal error. 1. Black print cartridge has been cartridge removed. If the problem persists, contact HP Support. Errors 53 On Off Tri-color The tri-color print Replace the tri-color print cartridge is getting low on ink. backup ...
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...information, see "Printing in the product, verify that only one print cartridge is installed, inkbackup mode is no light Off The black print longer acceptable. color print cartridge. print quality is initiated. Solve a problem Chapter 8 (continued) On light Attention Ink light attention lights...before installing) 3 Ink nozzles under tape Cause: When the product detected that the protective piece of printouts. 54 Solve a problem Black print cartridge has been cartridge removed. When plastic tape covers the print cartridge contacts, the product cannot detect that the ...
...information, see "Printing in the product, verify that only one print cartridge is installed, inkbackup mode is no light Off The black print longer acceptable. color print cartridge. print quality is initiated. Solve a problem Chapter 8 (continued) On light Attention Ink light attention lights...before installing) 3 Ink nozzles under tape Cause: When the product detected that the protective piece of printouts. 54 Solve a problem Black print cartridge has been cartridge removed. When plastic tape covers the print cartridge contacts, the product cannot detect that the ...
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Index A after the support period 40 B blank copy 51 C connection problems HP All-in-One will not turn on 41 copy blank 51 missing information 50 specifications 58 troubleshooting 50 customer support warranty 40 E environment Environmental product stewardship ...scan 49 P paper recommended types 21 phone support 39 phone support period period for support 39 print specifications 58 troubleshooting 44 printing with one print cartridge 36 problems copy 50 error messages 52 print 44 scan 48 R recycle ink cartridges 59 regulatory notices regulatory model identification number 62 reinstall software ...
Index A after the support period 40 B blank copy 51 C connection problems HP All-in-One will not turn on 41 copy blank 51 missing information 50 specifications 58 troubleshooting 50 customer support warranty 40 E environment Environmental product stewardship ...scan 49 P paper recommended types 21 phone support 39 phone support period period for support 39 print specifications 58 troubleshooting 44 printing with one print cartridge 36 problems copy 50 error messages 52 print 44 scan 48 R recycle ink cartridges 59 regulatory notices regulatory model identification number 62 reinstall software ...
Reference Guide
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... Label Icon 1 Name and Description On: Turns the product on or off , a minimal amount of paper. 6 Ink attention light: Indicates low ink or a print cartridge problem. When the product is off . When an indicator shows low-ink levels, consider having a replacement cartridge available to replace cartridges until print quality becomes unacceptable...
... Label Icon 1 Name and Description On: Turns the product on or off , a minimal amount of paper. 6 Ink attention light: Indicates low ink or a print cartridge problem. When the product is off . When an indicator shows low-ink levels, consider having a replacement cartridge available to replace cartridges until print quality becomes unacceptable...
