Support Guide
Page 133
Paper ejects OK? Does pressure plate rise? No Replace Input Tray Assembly. Upper Paper Guide Assembly or Starwheels Assembly faulty. Pick Roller Yes Assembly or Pick Separator faulty. Yes OOPS flag, Logic No PCA Assembly, or Left Support Assembly faulty. Power off printer. START Remove media from paper tray and feed it into paper tray and press Resume Button. No Yes Replace paper into Rear Media Feed. STOP Replace one part at a time to isolate the problem. Printer pulls paper in?
Paper ejects OK? Does pressure plate rise? No Replace Input Tray Assembly. Upper Paper Guide Assembly or Starwheels Assembly faulty. Pick Roller Yes Assembly or Pick Separator faulty. Yes OOPS flag, Logic No PCA Assembly, or Left Support Assembly faulty. Power off printer. START Remove media from paper tray and feed it into paper tray and press Resume Button. No Yes Replace paper into Rear Media Feed. STOP Replace one part at a time to isolate the problem. Printer pulls paper in?
Support Guide
Page 141
Paper forms a "U" on the paper output guides? No Check for Skew Test failure and replace part accordingly. Paper exits printer? No STOP No Trough-1 Assembly warped, Drive Roller Assembly gears broken, or Pick Separator faulty. Yes Can you No clear paper jam? Yes Replace necessary parts. Yes Output guides are bent or defective. Replace Output Mechanism Assembly. START Paper skewed?
Paper forms a "U" on the paper output guides? No Check for Skew Test failure and replace part accordingly. Paper exits printer? No STOP No Trough-1 Assembly warped, Drive Roller Assembly gears broken, or Pick Separator faulty. Yes Can you No clear paper jam? Yes Replace necessary parts. Yes Output guides are bent or defective. Replace Output Mechanism Assembly. START Paper skewed?