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...HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP... network 45 Install the device software on client computers 45 Install the printer driver using Add Printer 46 Install the device in a pure IPV6 network environment 46 Configure the...51 To turn off wireless communication 51 Configure your firewall to work with HP devices 51 Change the connection method 52 Guidelines for ensuring wireless network ...
...HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP... network 45 Install the device software on client computers 45 Install the printer driver using Add Printer 46 Install the device in a pure IPV6 network environment 46 Configure the...51 To turn off wireless communication 51 Configure your firewall to work with HP devices 51 Change the connection method 52 Guidelines for ensuring wireless network ...
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... tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints...quality troubleshooting 70 Meaningless characters print 71 Ink is smearing ...71 Ink is not filling the text or graphics completely 72 Output is faded or dull colored 72 Colors are printing as black and white 72 Wrong colors are printing 72 Printout shows bleeding colors 72 The printout has a horizontal ...
... tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints...quality troubleshooting 70 Meaningless characters print 71 Ink is smearing ...71 Ink is not filling the text or graphics completely 72 Output is faded or dull colored 72 Colors are printing as black and white 72 Wrong colors are printing 72 Printout shows bleeding colors 72 The printout has a horizontal ...
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...B Support and warranty Obtain electronic support ...99 Hewlett-Packard limited warranty statement 100 Ink cartridge warranty information 101 Obtain HP telephone support 102 Before you call ...102 Support process ...102 HP support by phone ...103 Phone support period 103 Telephone support numbers 104 Placing ... call ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device ...
...B Support and warranty Obtain electronic support ...99 Hewlett-Packard limited warranty statement 100 Ink cartridge warranty information 101 Obtain HP telephone support 102 Before you call ...102 Support process ...102 HP support by phone ...103 Phone support period 103 Telephone support numbers 104 Placing ... call ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device ...
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The model number is accessible for Mac OS X, visit the Apple Web site at www.hp.com/accessibility. For users who are color blind, colored buttons and tabs used in the software and on a label located inside the device, near the ink cartridges area. The device doors, buttons, paper trays, and paper guides can be...
The model number is accessible for Mac OS X, visit the Apple Web site at www.hp.com/accessibility. For users who are color blind, colored buttons and tabs used in the software and on a label located inside the device, near the ink cartridges area. The device doors, buttons, paper trays, and paper guides can be...
User Guide
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Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started
Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started
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...smearing, bolder blacks and vivid colors. HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using paper designed for easy handling. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to use this..., brochures, mailers, and calendars. HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It features ColorLok Technology for two-sided color usage with any inkjet printer. HP Premium Presentation Paper HP Professional Paper These papers are the ...
...smearing, bolder blacks and vivid colors. HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using paper designed for easy handling. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to use this..., brochures, mailers, and calendars. HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It features ColorLok Technology for two-sided color usage with any inkjet printer. HP Premium Presentation Paper HP Professional Paper These papers are the ...
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...Load media. For more information, see Understand specifications for printing out an entire vacation's worth of the device. Original HP inks and HP Advanced Photo Paper have a very slick finish, self-stick adhesives, clasps, or windows. Great for supported media. ...8226; Load envelopes with cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that conforms to hold only plain paper. • Do not overload the trays. For ...back of photos or multiple prints to work together so your HP printer. Select print media 17
...Load media. For more information, see Understand specifications for printing out an entire vacation's worth of the device. Original HP inks and HP Advanced Photo Paper have a very slick finish, self-stick adhesives, clasps, or windows. Great for supported media. ...8226; Load envelopes with cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that conforms to hold only plain paper. • Do not overload the trays. For ...back of photos or multiple prints to work together so your HP printer. Select print media 17
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...drop-down . • For auto-duplexing, when printing finishes on one side of the media, the device holds the media and pauses while the ink dries. Chapter 3 Guidelines for printing on both sides of a page • Always use media that you are using Mac OS X, the device ...first. Jams might occur with these media types. • Several kinds of media require a specific orientation when you print from a computer using the correct printer and page size in your document. To print automatically on both sides of a page and Load media. 2. For more information, see Install the duplexer....
...drop-down . • For auto-duplexing, when printing finishes on one side of the media, the device holds the media and pauses while the ink dries. Chapter 3 Guidelines for printing on both sides of a page • Always use media that you are using Mac OS X, the device ...first. Jams might occur with these media types. • Several kinds of media require a specific orientation when you print from a computer using the correct printer and page size in your document. To print automatically on both sides of a page and Load media. 2. For more information, see Install the duplexer....
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...temperature, and other factors. Click the Cartridge Details button to avoid possible printing delays. Control panel Embedded Web server HP Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) to do so. 32 Configure and manage When you can be printed with the existing ...supplies. The device may vary depending upon the images printed, print settings, paper type, frequency of ink cartridges and printheads, and the network configuration page. • Printer...
...temperature, and other factors. Click the Cartridge Details button to avoid possible printing delays. Control panel Embedded Web server HP Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) to do so. 32 Configure and manage When you can be printed with the existing ...supplies. The device may vary depending upon the images printed, print settings, paper type, frequency of ink cartridges and printheads, and the network configuration page. • Printer...
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... address into the Web browser: http://123.123.123.123. Pages/buttons Information page Settings page Contents Shows status information about the device, its ink supplies and usage, and a log of use to other factors. After opening the embedded Web server, you can bookmark it quickly in the ... (such as errors). For example, if you can return to it so that has been assigned to change dramatically from the printer driver (Windows), or the HP Printer Utility (Mac OS X), the device must have been configured for the device and gives you open the embedded Web server from ...
... address into the Web browser: http://123.123.123.123. Pages/buttons Information page Settings page Contents Shows status information about the device, its ink supplies and usage, and a log of use to other factors. After opening the embedded Web server, you can bookmark it quickly in the ... (such as errors). For example, if you can return to it so that has been assigned to change dramatically from the printer driver (Windows), or the HP Printer Utility (Mac OS X), the device must have been configured for the device and gives you open the embedded Web server from ...
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...Settings Contents • Ink Level Information: Shows estimated ink level for planning purposes only. NOTE: Ink level warnings and indicators provide estimates for each cartridge. When you receive a low-ink warning message, consider having a replacement cartridge available to calibrate the colors that are not ... some network settings. This page contains information about the device and the supplies. Use device management tools 37 HP Toolbox tabs The HP Toolbox contains the following tabs. Also, includes a button that you to print the print-quality diagnostic report ...
...Settings Contents • Ink Level Information: Shows estimated ink level for planning purposes only. NOTE: Ink level warnings and indicators provide estimates for each cartridge. When you receive a low-ink warning message, consider having a replacement cartridge available to calibrate the colors that are not ... some network settings. This page contains information about the device and the supplies. Use device management tools 37 HP Toolbox tabs The HP Toolbox contains the following tabs. Also, includes a button that you to print the print-quality diagnostic report ...
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...: Guides you to print the self-test diagnostic page of the device. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information... about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays...
...: Guides you to print the self-test diagnostic page of the device. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information... about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays...
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.... You do so. and to view current device information, ink cartridge status, and printhead health status; If you receive a low-ink warning message, consider having a replacement cartridge available to do not need to call HP, it is opened, you can gain access to the Dock...replace cartridges until prompted to avoid possible printing delays. Click the HP Photosmart Studio icon in the HP Photosmart Studio software vary depending on a Macintosh computer 1. Select the device from the Device drop-down menu. Ink level warnings and indicators provide estimates for planning purposes only. ...
.... You do so. and to view current device information, ink cartridge status, and printhead health status; If you receive a low-ink warning message, consider having a replacement cartridge available to do not need to call HP, it is opened, you can gain access to the Dock...replace cartridges until prompted to avoid possible printing delays. Click the HP Photosmart Studio icon in the HP Photosmart Studio software vary depending on a Macintosh computer 1. Select the device from the Device drop-down menu. Ink level warnings and indicators provide estimates for planning purposes only. ...
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...dates of the printheads, as well as the device will also be printed. • HP Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS X): Click Device Information from the Information and Support panel, and ...then click Print Configuration Page. • Embedded Web Server: Click Settings, click Device Services, select Self-Test Report from the trays and accessories. 2. When you print a self-test report. NOTE: Ink ...
...dates of the printheads, as well as the device will also be printed. • HP Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS X): Click Device Information from the Information and Support panel, and ...then click Print Configuration Page. • Embedded Web Server: Click Settings, click Device Services, select Self-Test Report from the trays and accessories. 2. When you print a self-test report. NOTE: Ink ...
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...button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. • On the label of the ink cartridge you are replacing. • Solution Center: From the Solution Center .... • On the configuration page (see Understand the self-test diagnostic page). For more information see www.hp.com/go/inkusage. In addition, you can find the ink cartridge number in all countries/regions. You can view supplies information from the cartridges is used . Maintain and ...
...button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. • On the label of the ink cartridge you are replacing. • Solution Center: From the Solution Center .... • On the configuration page (see Understand the self-test diagnostic page). For more information see www.hp.com/go/inkusage. In addition, you can find the ink cartridge number in all countries/regions. You can view supplies information from the cartridges is used . Maintain and ...
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... HP inkjet supplies recycling program. To replace the ink cartridges 1. Close the ink cartridge cover. 58 Maintain and troubleshoot Do not remove a cartridge from its package, install it firmly toward you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. After removing a cartridge from the HP Toolbox (Windows), the HP Printer Utility...
... HP inkjet supplies recycling program. To replace the ink cartridges 1. Close the ink cartridge cover. 58 Maintain and troubleshoot Do not remove a cartridge from its package, install it firmly toward you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. After removing a cartridge from the HP Toolbox (Windows), the HP Printer Utility...
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... clean the printheads. For more information, see To check printhead health. 2. For more information, see Open the HP Toolbox. For more information, see Understand the self-test diagnostic page. • Embedded Web server: Open the ...Maintain the printheads 59 Maintain the printheads If printed characters are incomplete, or printouts are streaked, the ink nozzles might be clogged, and you decide whether to run any problem areas, and perform the ...health section. Click the Information tab, and then click Ink Supplies in the left pane. • HP Toolbox (Windows): Open the...
... clean the printheads. For more information, see To check printhead health. 2. For more information, see Open the HP Toolbox. For more information, see Understand the self-test diagnostic page. • Embedded Web server: Open the ...Maintain the printheads 59 Maintain the printheads If printed characters are incomplete, or printouts are streaked, the ink nozzles might be clogged, and you decide whether to run any problem areas, and perform the ...health section. Click the Information tab, and then click Ink Supplies in the left pane. • HP Toolbox (Windows): Open the...
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Chapter 5 quality of your printouts. You can also view the ink level information and the printhead health status on the page. • Control panel: Press and hold the Power button, press the Cancel button seven times, ... the drop-down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel. 60...
Chapter 5 quality of your printouts. You can also view the ink level information and the printhead health status on the page. • Control panel: Press and hold the Power button, press the Cancel button seven times, ... the drop-down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel. 60...
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... the printheads only when necessary. You do so. 2 Test Pattern 1: If the lines are thin white lines across any of the colored blocks, clean the printheads. To align the printheads Whenever you begin to clean the printheads. For more information, see To calibrate the ...HP Printer Utility (Mac OS X): Click Align from the drop-down list in the Print Quality section, and then click Run Diagnostic. Maintain the printheads 61 For more information, see To clean the printheads. 4 Test Pattern 3: If there are dark lines or white gaps where the arrows are missing from printouts, ink...
... the printheads only when necessary. You do so. 2 Test Pattern 1: If the lines are thin white lines across any of the colored blocks, clean the printheads. To align the printheads Whenever you begin to clean the printheads. For more information, see To calibrate the ...HP Printer Utility (Mac OS X): Click Align from the drop-down list in the Print Quality section, and then click Run Diagnostic. Maintain the printheads 61 For more information, see To clean the printheads. 4 Test Pattern 3: If there are dark lines or white gaps where the arrows are missing from printouts, ink...
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... pressure to ensure proper contact. 11. 6. CAUTION: The electrical contacts are on a sheet of the printhead. The nozzles are small copper-color squares, grouped on the nozzles. After cleaning, place the printhead on a different face of paper or paper towel. Touching the nozzles can ...permanently mark clothing. 8. Press down to ensure that the latch is properly engaged. Also, ink can cause permanent nozzle damage. Clean the electrical contacts in contact with a clean, dry, soft, and lint-free cloth. 10. Wipe ...
... pressure to ensure proper contact. 11. 6. CAUTION: The electrical contacts are on a sheet of the printhead. The nozzles are small copper-color squares, grouped on the nozzles. After cleaning, place the printhead on a different face of paper or paper towel. Touching the nozzles can ...permanently mark clothing. 8. Press down to ensure that the latch is properly engaged. Also, ink can cause permanent nozzle damage. Clean the electrical contacts in contact with a clean, dry, soft, and lint-free cloth. 10. Wipe ...
