User Guide
Page 6
... open the embedded Web server 34 Embedded Web server pages 35 HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP Device Manager 40 Understand the self-test diagnostic page 40 Understand the network configuration or wireless (some models only) status report 41 Configure the device (Windows 43 Direct connection ...43 To install the software before connecting...
... open the embedded Web server 34 Embedded Web server pages 35 HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP Device Manager 40 Understand the self-test diagnostic page 40 Understand the network configuration or wireless (some models only) status report 41 Configure the device (Windows 43 Direct connection ...43 To install the software before connecting...
User Guide
Page 8
... wireless version of the HP device is set as the default printer driver (Windows only 82 Make sure the HP Network Devices Support service is running (Windows only) ........82 Add hardware addresses to a wireless access point (WAP 83 Troubleshoot installation issues 83 Hardware installation suggestions 83 Software installation suggestions 84 Solve network problems 84 Clear jams ...86 Clear a jam in the device 86 Tips for use in this printer...90 Printer Offline - The following cartridge soon 88 Cartridge Problem - Load more paper and press the Resume button...
... wireless version of the HP device is set as the default printer driver (Windows only 82 Make sure the HP Network Devices Support service is running (Windows only) ........82 Add hardware addresses to a wireless access point (WAP 83 Troubleshoot installation issues 83 Hardware installation suggestions 83 Software installation suggestions 84 Solve network problems 84 Clear jams ...86 Clear a jam in the device 86 Tips for use in this printer...90 Printer Offline - The following cartridge soon 88 Cartridge Problem - Load more paper and press the Resume button...
User Guide
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... change default settings for all future jobs (Windows) 1. On the File menu, click Print to Settings, and then click Printers or Printers and Faxes. - For more information about printing from a specific application, see the online help for the driver. Choose the printing shortcut that you want (such as paper size), and then click OK. 3. Open the document that you are using the automatic two-sided printing accessory (duplexer) or manually by turning the media over and feeding it is part...
... change default settings for all future jobs (Windows) 1. On the File menu, click Print to Settings, and then click Printers or Printers and Faxes. - For more information about printing from a specific application, see the online help for the driver. Choose the printing shortcut that you want (such as paper size), and then click OK. 3. Open the document that you are using the automatic two-sided printing accessory (duplexer) or manually by turning the media over and feeding it is part...
User Guide
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... install the software, because the installation program is running . 2. NOTE: If you install the device software and connect the device to a computer running Windows, you have connected the cable first, see To share the device on a locally shared network. If the CD menu does not start automatically, double-click the setup icon on a network. On the CD menu, click Install USB-connected Device, and follow the onscreen instructions. NOTE: If you turned...
... install the software, because the installation program is running . 2. NOTE: If you install the device software and connect the device to a computer running Windows, you have connected the cable first, see To share the device on a locally shared network. If the CD menu does not start automatically, double-click the setup icon on a network. On the CD menu, click Install USB-connected Device, and follow the onscreen instructions. NOTE: If you turned...
User Guide
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... to -peer network (a network without a dedicated print server) 1. On the CD menu, click Install Network/Wireless Device, and then follow the instructions for the type of network you have a peer-to share the full functionality of the computer, and double-click Setup.exe. 4. Install the device software on client computers After printer drivers are installed on their computers (clients). Individual Windows users who want to complete the installation. Configure the device (Windows) 45...
... to -peer network (a network without a dedicated print server) 1. On the CD menu, click Install Network/Wireless Device, and then follow the instructions for the type of network you have a peer-to share the full functionality of the computer, and double-click Setup.exe. 4. Install the device software on client computers After printer drivers are installed on their computers (clients). Individual Windows users who want to complete the installation. Configure the device (Windows) 45...
User Guide
Page 61
...can find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors Supported ink cartridges Ordering cartridges online is used in the...
...can find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors Supported ink cartridges Ordering cartridges online is used in the...
User Guide
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... Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from the Information and Support panel. For more information, see To align the printheads. 3 Test Pattern 2: If there are missing from the trays and duplexer, the ink level information, and the printhead health status. However, if the appearance of pages printed from printouts, ink nozzles might be generated in the Print Quality section, and then click Run Diagnostic. NOTE: Cleaning uses ink, so clean the printheads...
... Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from the Information and Support panel. For more information, see To align the printheads. 3 Test Pattern 2: If there are missing from the trays and duplexer, the ink level information, and the printhead health status. However, if the appearance of pages printed from printouts, ink nozzles might be generated in the Print Quality section, and then click Run Diagnostic. NOTE: Cleaning uses ink, so clean the printheads...
User Guide
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... the device software. For more information, see Control-panel lights reference. Chapter 5 Check the printhead initialization When printheads are installed or replaced, the device automatically prints a few alignment pages to work with the device, try and solve the problem: • Remove and reinstall the printhead • Clean the printhead contacts manually • Replace the printhead Device takes a long time to connect the device. ◦ The network hub, switch, or router is turned on the control panel. Check the cable connections • Make sure...
... the device software. For more information, see Control-panel lights reference. Chapter 5 Check the printhead initialization When printheads are installed or replaced, the device automatically prints a few alignment pages to work with the device, try and solve the problem: • Remove and reinstall the printhead • Clean the printhead contacts manually • Replace the printhead Device takes a long time to connect the device. ◦ The network hub, switch, or router is turned on the control panel. Check the cable connections • Make sure...
User Guide
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... paper-feed problem is not correct, the media will not feed fully. Check the color print settings Make sure Print in the printer driver. Make sure it is not selected in Grayscale is aligned with the device opening. • Check for the device and the tray being used. Chapter 5 Text or graphics are streaked Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. For more information, see Clear a jam in the printer driver matches the media loaded. Something on resolving jams...
... paper-feed problem is not correct, the media will not feed fully. Check the color print settings Make sure Print in the printer driver. Make sure it is not selected in Grayscale is aligned with the device opening. • Check for the device and the tray being used. Chapter 5 Text or graphics are streaked Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. For more information, see Clear a jam in the printer driver matches the media loaded. Something on resolving jams...
User Guide
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... is distributed by HP or by the customer. 2. Appendix B Hewlett-Packard limited warranty statement 100 HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with . 1 year 1 year unless otherwise stated A. HP shall have other problems, including those defects that have additional statutory rights against the seller based on the duration of the product, and does not cover any other rights...
... is distributed by HP or by the customer. 2. Appendix B Hewlett-Packard limited warranty statement 100 HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with . 1 year 1 year unless otherwise stated A. HP shall have other problems, including those defects that have additional statutory rights against the seller based on the duration of the product, and does not cover any other rights...
User Guide
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...; Model number and serial number (check the back of those programs, you will receive the best technical assistance by phone • Additional warranty options • HP Quick Exchange Service (Japan) • HP Korea customer support Before you are using , such as through USB or network connection. 5. If you need to your system, such as Windows XP. 3. For information on service options in Japan. If the device does not print...
...; Model number and serial number (check the back of those programs, you will receive the best technical assistance by phone • Additional warranty options • HP Quick Exchange Service (Japan) • HP Korea customer support Before you are using , such as through USB or network connection. 5. If you need to your system, such as Windows XP. 3. For information on service options in Japan. If the device does not print...
User Guide
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... changing USB to wireless (Windows) 52 features available 11 connectors, locating 11 control panel administrator settings 33 illustration 92 lights, understanding 92 locating 10 customer support electronic 99 phone support 102 warranty 105 D Declaration of Conformity documentation, other resources 7 dots per inch driver version 102 duplexer clearing jams 86 installation 13 locating 11 margins, minimum 22 paper types and weights supported 20 paper-sizes supported 18 turning on in printer driver 14 using 15 wireless communication 48 wireless status report...
... changing USB to wireless (Windows) 52 features available 11 connectors, locating 11 control panel administrator settings 33 illustration 92 lights, understanding 92 locating 10 customer support electronic 99 phone support 102 warranty 105 D Declaration of Conformity documentation, other resources 7 dots per inch driver version 102 duplexer clearing jams 86 installation 13 locating 11 margins, minimum 22 paper types and weights supported 20 paper-sizes supported 18 turning on in printer driver 14 using 15 wireless communication 48 wireless status report...
User Guide
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... 83 ink cartridges 58 software (Mac OS X) 47 software (Windows) 43 software installation suggestions 84 tray 2 13 troubleshooting issues 83 Windows network software 44 IP address checking for device 76 static setting 67 J jams clearing 86 paper to avoid 17 preventing 87 L language, printer 112 lights on control panel illustration 92 understanding 92 loading tray 1 22 tray 2 23 locking trays 23 M Mac OS X borderless printing 28 HP Printer Utility 38 installing software 47 printing on special or custom-sized paper 27 printing settings 25 sharing device 47 turning accessories on custom-sized 27...
... 83 ink cartridges 58 software (Mac OS X) 47 software (Windows) 43 software installation suggestions 84 tray 2 13 troubleshooting issues 83 Windows network software 44 IP address checking for device 76 static setting 67 J jams clearing 86 paper to avoid 17 preventing 87 L language, printer 112 lights on control panel illustration 92 understanding 92 loading tray 1 22 tray 2 23 locking trays 23 M Mac OS X borderless printing 28 HP Printer Utility 38 installing software 47 printing on special or custom-sized paper 27 printing settings 25 sharing device 47 turning accessories on custom-sized 27...
User Guide
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... radio frequency exposure 118 regulatory model number 120 toxic and hazardous substance 117 wireless devices 118 release notes 7 replacing ink cartridges 58 printheads 64 resolution, printing 114 S safety information 3 security wireless communication 53 wireless settings 49 serial number 41 Services tab, Toolbox (Windows) 37 settings administrator 33 printer driver 24 printing, default 25 setup connection types 11 Windows 43 Windows networks 44 shipping the device 107 software accessories settings 14 connection types 11 installation (Mac OS X) 47 installation (Windows) 43 management tools 31...
... radio frequency exposure 118 regulatory model number 120 toxic and hazardous substance 117 wireless devices 118 release notes 7 replacing ink cartridges 58 printheads 64 resolution, printing 114 S safety information 3 security wireless communication 53 wireless settings 49 serial number 41 Services tab, Toolbox (Windows) 37 settings administrator 33 printer driver 24 printing, default 25 setup connection types 11 Windows 43 Windows networks 44 shipping the device 107 software accessories settings 14 connection types 11 installation (Mac OS X) 47 installation (Windows) 43 management tools 31...
User Guide
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...setup (Mac OS X) 47 setup Windows 43 specifications 112 V voltage specifications. T telephone customer support 102 Toolbox (Windows) about 36 administrator settings 33 Estimated Ink Level tab 37 opening 36 Services tab 37 transparencies 18 tray 1 capacity 20 loading paper 22 locating 10 paper types and weights supported 20 paper-sizes supported 18 tray 2 capacity 20 installation 13 installation troubleshooting 74 loading paper 23 locating 10 paper types and weights supported 20 paper-sizes supported 18 turning on in printer driver 14 trays capacities 20 clearing jams 86 feeding troubleshooting...
...setup (Mac OS X) 47 setup Windows 43 specifications 112 V voltage specifications. T telephone customer support 102 Toolbox (Windows) about 36 administrator settings 33 Estimated Ink Level tab 37 opening 36 Services tab 37 transparencies 18 tray 1 capacity 20 loading paper 22 locating 10 paper types and weights supported 20 paper-sizes supported 18 tray 2 capacity 20 installation 13 installation troubleshooting 74 loading paper 23 locating 10 paper types and weights supported 20 paper-sizes supported 18 turning on in printer driver 14 trays capacities 20 clearing jams 86 feeding troubleshooting...
Wired/Wireless Networking Guide
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..., see "Solving wireless (802.11) problems" on in the Basic troubleshooting section. Or press the Setup ( ) button on page 7). If you resolve any problems and have problems, see "Run the Wireless Network Test" on the HP device's control panel, select Network, select Wireless Radio, and then select On. Solving wireless (802.11) problems The following steps: Windows Place the Starter CD into the computer and run the software installation program again...
..., see "Solving wireless (802.11) problems" on in the Basic troubleshooting section. Or press the Setup ( ) button on page 7). If you resolve any problems and have problems, see "Run the Wireless Network Test" on the HP device's control panel, select Network, select Wireless Radio, and then select On. Solving wireless (802.11) problems The following steps: Windows Place the Starter CD into the computer and run the software installation program again...
Wired/Wireless Networking Guide
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... HP Officejet/Officejet Pro device is connected to your HP Officejet/Officejet Pro device to see if the indicator lights are not on . Make sure that blinks. English 4. On the Utilities tab, click Run Network Diagnostics. 4. Follow the onscreen instructions. Usually there are still unable to connect your network (page 7) 2. If the Ethernet connection is set as the default printer driver (Windows only) (page 10) 6. Open the HP Solution Center software. 2. Advanced troubleshooting If you have indicator lights. Check to the wireless network...
... HP Officejet/Officejet Pro device is connected to your HP Officejet/Officejet Pro device to see if the indicator lights are not on . Make sure that blinks. English 4. On the Utilities tab, click Run Network Diagnostics. 4. Follow the onscreen instructions. Usually there are still unable to connect your network (page 7) 2. If the Ethernet connection is set as the default printer driver (Windows only) (page 10) 6. Open the HP Solution Center software. 2. Advanced troubleshooting If you have indicator lights. Check to the wireless network...
Wired/Wireless Networking Guide
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... the HP device. Select Print Report, and then select Network Config Page. The URL shown here is possible that your wireless computer could be connected to AirPort in -One Series panel, press the Setup ( ) button. If you are not using a computer running Windows, you can access the embedded Web server (EWS) 8 Solving wireless (802.11) problems 2. Windows a. Click Start, click Control Panel, point to Settings, click Control Panel, double-click Network Connections, click the View menu, and...
... the HP device. Select Print Report, and then select Network Config Page. The URL shown here is possible that your wireless computer could be connected to AirPort in -One Series panel, press the Setup ( ) button. If you are not using a computer running Windows, you can access the embedded Web server (EWS) 8 Solving wireless (802.11) problems 2. Windows a. Click Start, click Control Panel, point to Settings, click Control Panel, double-click Network Connections, click the View menu, and...
Wired/Wireless Networking Guide
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Click Start, click Control Panel, and then double-click Printers. 2. The version of the printer driver that is set as the default printer driver (Windows only) If you install the software again, the installer might create a second version of the printer driver in your Printers or Printers and Faxes folder. Delete any time you can change from a USB to configure the network settings. 10 Change the connection method Change from a USB connection Use the following instructions to change to a wireless connection any print jobs currently in the list...
Click Start, click Control Panel, and then double-click Printers. 2. The version of the printer driver that is set as the default printer driver (Windows only) If you install the software again, the installer might create a second version of the printer driver in your Printers or Printers and Faxes folder. Delete any time you can change from a USB to configure the network settings. 10 Change the connection method Change from a USB connection Use the following instructions to change to a wireless connection any print jobs currently in the list...
Wired/Wireless Networking Guide
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Software, media, parts, or supplies not provided or supported by HP's warranty, HP shall either new or like-new, provided that arise as a result of normal use of the product, and does not cover any country where the covered HP product is depleted or the "end of warranty" date printed on the cartridge has been reached, whichever occurs first. If HP is unable to repair or replace, as applicable...
Software, media, parts, or supplies not provided or supported by HP's warranty, HP shall either new or like-new, provided that arise as a result of normal use of the product, and does not cover any country where the covered HP product is depleted or the "end of warranty" date printed on the cartridge has been reached, whichever occurs first. If HP is unable to repair or replace, as applicable...
