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...HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP... network 45 Install the device software on client computers 45 Install the printer driver using Add Printer 46 Install the device in a pure IPV6 network environment 46 Configure the...51 To turn off wireless communication 51 Configure your firewall to work with HP devices 51 Change the connection method 52 Guidelines for ensuring wireless network ...
...HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP... network 45 Install the device software on client computers 45 Install the printer driver using Add Printer 46 Install the device in a pure IPV6 network environment 46 Configure the...51 To turn off wireless communication 51 Configure your firewall to work with HP devices 51 Change the connection method 52 Guidelines for ensuring wireless network ...
User Guide
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... calibrate the linefeed 64 To replace the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The... device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text...graphics completely 72 Output is faded or dull colored 72 Colors are printing as black and white 72 Wrong colors are printing 72 Printout shows bleeding colors 72 The printout has a horizontal band of...
... calibrate the linefeed 64 To replace the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The... device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text...graphics completely 72 Output is faded or dull colored 72 Colors are printing as black and white 72 Wrong colors are printing 72 Printout shows bleeding colors 72 The printout has a horizontal band of...
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... reference Interpreting control-panel lights 92 A HP supplies and accessories Order printing supplies online 97 Accessories ...97 4 The following printhead appears to be replaced 89 Paper Mismatch - The following printhead has a problem 88 Device Disconnected ...88 Replace Cartridge(s) Soon - Please turn device power off. Your printer is out of paper. Solve wireless problems...
... reference Interpreting control-panel lights 92 A HP supplies and accessories Order printing supplies online 97 Accessories ...97 4 The following printhead appears to be replaced 89 Paper Mismatch - The following printhead has a problem 88 Device Disconnected ...88 Replace Cartridge(s) Soon - Please turn device power off. Your printer is out of paper. Solve wireless problems...
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...Support and warranty Obtain electronic support ...99 Hewlett-Packard limited warranty statement 100 Ink cartridge warranty information 101 Obtain HP telephone support 102 Before you call ...102 Support process ...102 HP support by phone ...103 Phone support period 103 Telephone support numbers 104 Placing ... ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device ...
...Support and warranty Obtain electronic support ...99 Hewlett-Packard limited warranty statement 100 Ink cartridge warranty information 101 Obtain HP telephone support 102 Before you call ...102 Support process ...102 HP support by phone ...103 Phone support period 103 Telephone support numbers 104 Placing ... ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device ...
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... number is accessible for Mac OS X, visit the Apple Web site at www.hp.com/accessibility. For users who are color blind, colored buttons and tabs used in the software and on a label located inside the device, near the ink cartridges area. Support For more details about the accessibility of features that convey the...
... number is accessible for Mac OS X, visit the Apple Web site at www.hp.com/accessibility. For users who are color blind, colored buttons and tabs used in the software and on a label located inside the device, near the ink cartridges area. Support For more details about the accessibility of features that convey the...
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For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory.
For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory.
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...x 11 inch, A4, and 10 x 15 cm (4 x 6 inch). HP Printing Paper HP Printing Paper is acid-free for two-sided color usage with any inkjet printer. HP Premium Presentation Paper HP Professional Paper These papers are the perfect choice for near-photographic reproductions and business ...prompts to use . HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to www.hp.com/buy/supplies. HP Office Paper HP Office Paper is suitable for longer lasting documents. HP Everyday Photo Paper Print colorful, everyday snapshots at ...
...x 11 inch, A4, and 10 x 15 cm (4 x 6 inch). HP Printing Paper HP Printing Paper is acid-free for two-sided color usage with any inkjet printer. HP Premium Presentation Paper HP Professional Paper These papers are the perfect choice for near-photographic reproductions and business ...prompts to use . HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to www.hp.com/buy/supplies. HP Office Paper HP Office Paper is suitable for longer lasting documents. HP Everyday Photo Paper Print colorful, everyday snapshots at ...
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... Usage Report in the left pane. Control panel Embedded Web server HP Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) to do so. 32 Configure and manage When you can be printed with the existing supplies. You do not need to replace cartridges until prompted to obtain the following information.... The device may...
... Usage Report in the left pane. Control panel Embedded Web server HP Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) to do so. 32 Configure and manage When you can be printed with the existing supplies. You do not need to replace cartridges until prompted to obtain the following information.... The device may...
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...of the device. For more information, see To align the printheads. • Clean Printheads: Guides you to calibrate the colors that are not available for the device online. • Dial a cartridge: Shows telephone numbers that allows you to print the self-test diagnostic page of the installed ink... and change some network settings. Gives information on the network settings. Use device management tools 37 Telephone numbers are printed. HP Toolbox tabs The HP Toolbox contains the following tabs. For more information, see To clean the printheads. • Calibrate...
...of the device. For more information, see To align the printheads. • Clean Printheads: Guides you to calibrate the colors that are not available for the device online. • Dial a cartridge: Shows telephone numbers that allows you to print the self-test diagnostic page of the installed ink... and change some network settings. Gives information on the network settings. Use device management tools 37 Telephone numbers are printed. HP Toolbox tabs The HP Toolbox contains the following tabs. For more information, see To clean the printheads. • Calibrate...
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...calibration. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement ... returning and recycling used to print reports such as the configuration page. • HP Support: Gain access to print the self-test diagnostic page of the device. Printer Settings panel • Trays Configuration: Set the default media type and size for...
...calibration. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement ... returning and recycling used to print reports such as the configuration page. • HP Support: Gain access to print the self-test diagnostic page of the device. Printer Settings panel • Trays Configuration: Set the default media type and size for...
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...menu shortcuts by selecting and holding the mouse button over the HP Photosmart Studio icon in the Dock. The HP Photosmart Studio window appears. 2. When you need to replace cartridges until prompted to view current device information, ink cartridge status, and printhead health status; NOTE: On a Macintosh .... If you receive a low-ink warning message, consider having a replacement cartridge available to print the self-test diagnostic page before calling. 40 Configure and manage You do not need to call HP, it is opened, you can gain access to help troubleshoot problems; Understand...
...menu shortcuts by selecting and holding the mouse button over the HP Photosmart Studio icon in the Dock. The HP Photosmart Studio window appears. 2. When you need to replace cartridges until prompted to view current device information, ink cartridge status, and printhead health status; NOTE: On a Macintosh .... If you receive a low-ink warning message, consider having a replacement cartridge available to print the self-test diagnostic page before calling. 40 Configure and manage You do not need to call HP, it is opened, you can gain access to help troubleshoot problems; Understand...
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...duplexer), and the number of the ink cartridges. When you print a self-test report. You do so. 3. The status options for the device. Printer Information: Shows device information (such as the device will also be printed. • HP Toolbox (Windows): Click the Services tab,... and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS X): Click Device Information ...
...duplexer), and the number of the ink cartridges. When you print a self-test report. You do so. 3. The status options for the device. Printer Information: Shows device information (such as the device will also be printed. • HP Toolbox (Windows): Click the Services tab,... and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS X): Click Device Information ...
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... you can select the How to Buy option at the top of the www.hp.com/buy/supplies page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click... Retail Supplies Information. • On the label of the ink cartridge you are replacing. • ...
... you can select the How to Buy option at the top of the www.hp.com/buy/supplies page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click... Retail Supplies Information. • On the label of the ink cartridge you are replacing. • ...
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...firmly toward you receive a low-ink warning message, consider having a replacement cartridge available to view this information (see HP inkjet supplies recycling program. NOTE: Ink level warnings and indicators provide estimates for long...cartridges work with its color-coded slot, and insert the cartridge into the slot. Chapter 5 Replace the ink cartridges You can also print the configuration page to avoid possible printing delays. You do not need to replace cartridges until prompted to ensure proper contact. 5. Do not remove a cartridge from the HP Toolbox (Windows), the HP Printer...
...firmly toward you receive a low-ink warning message, consider having a replacement cartridge available to view this information (see HP inkjet supplies recycling program. NOTE: Ink level warnings and indicators provide estimates for long...cartridges work with its color-coded slot, and insert the cartridge into the slot. Chapter 5 Replace the ink cartridges You can also print the configuration page to avoid possible printing delays. You do not need to replace cartridges until prompted to ensure proper contact. 5. Do not remove a cartridge from the HP Toolbox (Windows), the HP Printer...
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...automatically aligns the printheads to ensure the best print quality. Some noise might need to replace cartridges until prompted to clean the printheads. For more information, see To align the printheads. ... characters are incomplete, or dots or lines are thin white lines across any of the colored blocks, clean the printheads. NOTE: Cleaning uses ink, so clean the printheads only when... then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align ...
...automatically aligns the printheads to ensure the best print quality. Some noise might need to replace cartridges until prompted to clean the printheads. For more information, see To align the printheads. ... characters are incomplete, or dots or lines are thin white lines across any of the colored blocks, clean the printheads. NOTE: Cleaning uses ink, so clean the printheads only when... then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align ...
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...a functioning alternating current (AC) power outlet, and is not jammed in the device. • Printheads and ink cartridges are properly installed in their correct color-coded slots. However, to assure optimal printhead health, be left in the tray and is turned on the computer...problems, such as a resealable plastic bag. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be sure to the device. You might have to apply some pressure to ensure proper contact. 9. Store ...
...a functioning alternating current (AC) power outlet, and is not jammed in the device. • Printheads and ink cartridges are properly installed in their correct color-coded slots. However, to assure optimal printhead health, be left in the tray and is turned on the computer...problems, such as a resealable plastic bag. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be sure to the device. You might have to apply some pressure to ensure proper contact. 9. Store ...
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... in the tray. The device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be caused by the inability of media loaded in the printer driver match the size of the application to check if the cable has failed. For more information...page orientation selected in the application match the settings in the device driver. See the release notes for specific help. Replace the ink cartridges, and then resend the print job to the application's documentation, or contact the software manufacturer for known software conflicts, refer to the ...
... in the tray. The device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be caused by the inability of media loaded in the printer driver match the size of the application to check if the cable has failed. For more information...page orientation selected in the application match the settings in the device driver. See the release notes for specific help. Replace the ink cartridges, and then resend the print job to the application's documentation, or contact the software manufacturer for known software conflicts, refer to the ...
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... wrong input tray Check the tray configuration settings The tray configuration is left open, the printer will eject the page and then move the printheads to the home position after a time... For more information, see Configure trays. Check the paper quality Make sure the media meets HP specifications, and try to print again. For more information, see To print the print quality ... General print quality troubleshooting Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of a borderless print • Colors do not line up properly • Text or...
... wrong input tray Check the tray configuration settings The tray configuration is left open, the printer will eject the page and then move the printheads to the home position after a time... For more information, see Configure trays. Check the paper quality Make sure the media meets HP specifications, and try to print again. For more information, see To print the print quality ... General print quality troubleshooting Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of a borderless print • Colors do not line up properly • Text or...
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...printing on a clean sheet of white paper. For more information, see To print the print quality diagnostic page. Printout shows bleeding colors Check the ink cartridges Make sure you to print at a faster rate, which is good for use with the device. Check the printheads Print the...on transparencies or other special media, select the corresponding media type in the printer driver allows you are using genuine HP ink. For more information, see To print the print quality diagnostic page. Wrong colors are printing as black and white Check the print settings Make sure Print...
...printing on a clean sheet of white paper. For more information, see To print the print quality diagnostic page. Printout shows bleeding colors Check the ink cartridges Make sure you to print at a faster rate, which is good for use with the device. Check the printheads Print the...on transparencies or other special media, select the corresponding media type in the printer driver allows you are using genuine HP ink. For more information, see To print the print quality diagnostic page. Wrong colors are printing as black and white Check the print settings Make sure Print...
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... in the CD-ROM drive, inspect the Starter CD for computers running one to perform a clean uninstallation of the printheads and ink cartridges are closed properly. Software installation suggestions Check the computer system • Make sure that your computer, and reinstall the device driver. ... Windows, and the computer cannot detect the device, run the installation program again. You can download the device driver from the HP Web site (www.hp.com/support). Restart your computer is turned on the Starter CD) to ensure proper contact. NOTE: After correcting any problems, ...
... in the CD-ROM drive, inspect the Starter CD for computers running one to perform a clean uninstallation of the printheads and ink cartridges are closed properly. Software installation suggestions Check the computer system • Make sure that your computer, and reinstall the device driver. ... Windows, and the computer cannot detect the device, run the installation program again. You can download the device driver from the HP Web site (www.hp.com/support). Restart your computer is turned on the Starter CD) to ensure proper contact. NOTE: After correcting any problems, ...