User Guide
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...Web server pages 35 HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP Device Manager 40 ...with HP devices 51 Change the connection method 52 Guidelines for ensuring wireless network security 53 To add hardware addresses to a wireless access point 53 Other guidelines ...53 Uninstall and reinstall the software 54 5 Maintain and troubleshoot Supported ink cartridges ...57 Replace the ink cartridges ...58...
...Web server pages 35 HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP Device Manager 40 ...with HP devices 51 Change the connection method 52 Guidelines for ensuring wireless network security 53 To add hardware addresses to a wireless access point 53 Other guidelines ...53 Uninstall and reinstall the software 54 5 Maintain and troubleshoot Supported ink cartridges ...57 Replace the ink cartridges ...58...
User Guide
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...the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long ... 70 Meaningless characters print 71 Ink is smearing ...71 Ink is not filling the text or graphics completely 72 Output is faded or dull colored 72 Colors are printing as black and white 72 Wrong colors are printing 72 Printout shows bleeding colors 72 The printout has a ...
...the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long ... 70 Meaningless characters print 71 Ink is smearing ...71 Ink is not filling the text or graphics completely 72 Output is faded or dull colored 72 Colors are printing as black and white 72 Wrong colors are printing 72 Printout shows bleeding colors 72 The printout has a ...
User Guide
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... Support and warranty Obtain electronic support ...99 Hewlett-Packard limited warranty statement 100 Ink cartridge warranty information 101 Obtain HP telephone support 102 Before you call ...102 Support process ...102 HP support by phone ...103 Phone support period 103 Telephone support numbers 104 Placing... ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device ...
... Support and warranty Obtain electronic support ...99 Hewlett-Packard limited warranty statement 100 Ink cartridge warranty information 101 Obtain HP telephone support 102 Before you call ...102 Support process ...102 HP support by phone ...103 Phone support period 103 Telephone support numbers 104 Placing... ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device ...
User Guide
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... with disabilities. For users who are color blind, colored buttons and tabs used in the software and on a label located inside the device, near the ink cartridges area. Accessibility The device provides a number of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/...control panel have simple text or icon labels that make it accessible for Mac OS X, visit the Apple Web site at www.hp.com/accessibility. Support For more details about the accessibility of features that convey the appropriate action. It also supports most assistive technology...
... with disabilities. For users who are color blind, colored buttons and tabs used in the software and on a label located inside the device, near the ink cartridges area. Accessibility The device provides a number of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/...control panel have simple text or icon labels that make it accessible for Mac OS X, visit the Apple Web site at www.hp.com/accessibility. Support For more details about the accessibility of features that convey the appropriate action. It also supports most assistive technology...
User Guide
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For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory.
For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory.
User Guide
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... an impressive look and feel more impressive. It is opaque enough for two-sided color usage with any inkjet printer. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to use this time, some of the HP Web site are available in English only. It resists water, smears, fingerprints, and...
... an impressive look and feel more impressive. It is opaque enough for two-sided color usage with any inkjet printer. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to use this time, some of the HP Web site are available in English only. It resists water, smears, fingerprints, and...
User Guide
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... supplies. You do not need to replace cartridges until prompted to obtain the following information.... The approximation is provided by HP for three seconds the Cancel button to obtain information about replacement ink cartridges and expiration dates.* View network settings. Press...then select Usage Tracking Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel information, and then scroll to printed page and is not a promise or guarantee of ink cartridges and printheads, and the network configuration page. • Printer status information: Click ...
... supplies. You do not need to replace cartridges until prompted to obtain the following information.... The approximation is provided by HP for three seconds the Cancel button to obtain information about replacement ink cartridges and expiration dates.* View network settings. Press...then select Usage Tracking Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel information, and then scroll to printed page and is not a promise or guarantee of ink cartridges and printheads, and the network configuration page. • Printer status information: Click ...
User Guide
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... about the device and ink cartridges. • Align Printheads: Guides you to calibrate the colors that are not available for the device online. • Dial a cartridge: Shows telephone numbers that...color: Allows you through cleaning the printheads. Use device management tools 37 Tabs Estimated Ink Level Information Services Network Settings Contents • Ink Level Information: Shows estimated ink level for planning purposes only. HP Toolbox tabs The HP Toolbox contains the following tabs. NOTE: Ink level warnings and indicators provide estimates for each cartridge...
... about the device and ink cartridges. • Align Printheads: Guides you to calibrate the colors that are not available for the device online. • Dial a cartridge: Shows telephone numbers that...color: Allows you through cleaning the printheads. Use device management tools 37 Tabs Estimated Ink Level Information Services Network Settings Contents • Ink Level Information: Shows estimated ink level for planning purposes only. HP Toolbox tabs The HP Toolbox contains the following tabs. NOTE: Ink level warnings and indicators provide estimates for each cartridge...
User Guide
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... the printheads. Use device management tools 39 HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information...
... the printheads. Use device management tools 39 HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information...
User Guide
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... to verify installation of optional accessories, such as Tray 2. The HP Device Manager window appears. 3. Ink level warnings and indicators provide estimates for planning purposes only. In the HP Photosmart Studio task bar, click Devices. You do so. to view current device information, ink cartridge status, and printhead health status; NOTE: On a Macintosh computer, the...
... to verify installation of optional accessories, such as Tray 2. The HP Device Manager window appears. 3. Ink level warnings and indicators provide estimates for planning purposes only. In the HP Photosmart Studio task bar, click Devices. You do so. to view current device information, ink cartridge status, and printhead health status; NOTE: On a Macintosh computer, the...
User Guide
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... Page. • HP Printer Utility (Mac OS X): Click Device Information from the Information and Support panel, and then click Print Configuration Page. • Embedded Web Server: Click Settings, click Device Services, select Self-Test Report from the trays and accessories. 2. NOTE: For models that are : good, fair, and replace. Ink Cartridge Status: Shows the...
... Page. • HP Printer Utility (Mac OS X): Click Device Information from the Information and Support panel, and then click Print Configuration Page. • Embedded Web Server: Click Settings, click Device Services, select Self-Test Report from the trays and accessories. 2. NOTE: For models that are : good, fair, and replace. Ink Cartridge Status: Shows the...
User Guide
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... the top of the www.hp.com/buy/supplies page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. • On the label of the ink cartridge you are replacing. • Solution...
... the top of the www.hp.com/buy/supplies page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. • On the label of the ink cartridge you are replacing. • Solution...
User Guide
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.... 4. When you . 3. To find out which ink cartridges work with its color-coded slot, and insert the cartridge into the slot. Remove the ink cartridge that requires replacement by grasping it between your device, see HP inkjet supplies recycling program. Press down firmly on recycling used ink supplies, see Supplies. Chapter 5 Replace the ink cartridges You can also print the configuration...
.... 4. When you . 3. To find out which ink cartridges work with its color-coded slot, and insert the cartridge into the slot. Remove the ink cartridge that requires replacement by grasping it between your device, see HP inkjet supplies recycling program. Press down firmly on recycling used ink supplies, see Supplies. Chapter 5 Replace the ink cartridges You can also print the configuration...
User Guide
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... If the device does not print the pages, start the alignment process manually. If you remove the ink cartridges, place them in their correct color-coded slots. Wait while the device initializes the printheads and prints the alignment pages. Store printing supplies This... Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the device for extended periods of time. Insert the printhead into its color-coded slot (the label on the printhead must match the label...
... If the device does not print the pages, start the alignment process manually. If you remove the ink cartridges, place them in their correct color-coded slots. Wait while the device initializes the printheads and prints the alignment pages. Store printing supplies This... Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the device for extended periods of time. Insert the printhead into its color-coded slot (the label on the printhead must match the label...
User Guide
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... document size is larger than the media that is connected using . The device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be weak. Placement of the text or graphics is being picked For more information, see Load media. Check the media size •... printer driver match the size of ink, and the print job was cancelled. For more information on a page might be caused by the inability of USB cable It is selected as the print quality. Check the device location and length of the application to the device. Replace the ink cartridges,...
... document size is larger than the media that is connected using . The device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be weak. Placement of the text or graphics is being picked For more information, see Load media. Check the media size •... printer driver match the size of ink, and the print job was cancelled. For more information on a page might be caused by the inability of USB cable It is selected as the print quality. Check the device location and length of the application to the device. Replace the ink cartridges,...
User Guide
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... printer will eject the page and then move the printheads to print from the wrong input tray Check the tray configuration settings The tray configuration is missing or incorrect General print quality troubleshooting Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of a borderless print • Colors do...
... printer will eject the page and then move the printheads to print from the wrong input tray Check the tray configuration settings The tray configuration is missing or incorrect General print quality troubleshooting Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of a borderless print • Colors do...
User Guide
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...transparencies or other special media, select the corresponding media type in the printer driver. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Printout shows bleeding colors Check the ink cartridges Make sure you to print at a faster rate, which is not ...filling the text or graphics completely Check the media type Some media types are using genuine HP ink. For more information, see To print the ...
...transparencies or other special media, select the corresponding media type in the printer driver. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Printout shows bleeding colors Check the ink cartridges Make sure you to print at a faster rate, which is not ...filling the text or graphics completely Check the media type Some media types are using genuine HP ink. For more information, see To print the ...
User Guide
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... drive, inspect the Starter CD for damage. You can download the device driver from the HP Web site (www.hp.com/support). Chapter 5 Check the printheads and ink cartridges • Make sure that all of the printheads and ink cartridges are closed or disabled for computers running Windows. 84 Maintain and troubleshoot The device cannot work...
... drive, inspect the Starter CD for damage. You can download the device driver from the HP Web site (www.hp.com/support). Chapter 5 Check the printheads and ink cartridges • Make sure that all of the printheads and ink cartridges are closed or disabled for computers running Windows. 84 Maintain and troubleshoot The device cannot work...
User Guide
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... be missing, not detected, or incorrectly installed Use the following printhead is currently offline • Printer Paused - The following cartridge soon • Cartridge Problem - The following to correct the error: Replace the ink cartridges 88 Maintain and troubleshoot The following printhead has a problem Use the following to correct the error: To replace the printheads Device...
... be missing, not detected, or incorrectly installed Use the following printhead is currently offline • Printer Paused - The following cartridge soon • Cartridge Problem - The following to correct the error: Replace the ink cartridges 88 Maintain and troubleshoot The following printhead has a problem Use the following to correct the error: To replace the printheads Device...
User Guide
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... correct the error: • Replace the ink cartridges • HP inkjet supplies recycling program Paper Mismatch - Paper detected does not match paper size or type selected Use the following to do not need to replace cartridges until prompted to correct the error: • Clear a jam in the device The printer is a paper jam (or misfeed). When...
... correct the error: • Replace the ink cartridges • HP inkjet supplies recycling program Paper Mismatch - Paper detected does not match paper size or type selected Use the following to do not need to replace cartridges until prompted to correct the error: • Clear a jam in the device The printer is a paper jam (or misfeed). When...