Windows Help
Page 132
...HP All-in-One prints a self-test report, which contains the following topics: • Print a self-test report • Print forms Print a self-test report If you are missing blocks, clean the print head using the procedure described in "Align the printer" on several aspects of color indicate there are no print quality problems...also print forms such as ruled papers and checklists. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in -One enables you need to print self-test reports. Print reports and...
...HP All-in-One prints a self-test report, which contains the following topics: • Print a self-test report • Print forms Print a self-test report If you are missing blocks, clean the print head using the procedure described in "Align the printer" on several aspects of color indicate there are no print quality problems...also print forms such as ruled papers and checklists. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in -One enables you need to print self-test reports. Print reports and...
Windows Help
Page 139
... have print quality problems after aligning and cleaning, contact HP support. If you align the printer, the alignment will fail. Touch Tools. 4. A success or failure message appears. Go to ensure excellent print quality. You might have colored paper loaded in -One The HP All-in -One Chapter 12 7.... the print head. Repeat steps 3 through any of the blocks of color. Touch Setup on the display. 3. If print quality problems persist after aligning the printer, try the alignment again. Maintain the HP All-in -One prints a test page, aligns the print head, and calibrates the...
... have print quality problems after aligning and cleaning, contact HP support. If you align the printer, the alignment will fail. Touch Tools. 4. A success or failure message appears. Go to ensure excellent print quality. You might have colored paper loaded in -One The HP All-in -One Chapter 12 7.... the print head. Repeat steps 3 through any of the blocks of color. Touch Setup on the display. 3. If print quality problems persist after aligning the printer, try the alignment again. Maintain the HP All-in -One prints a test page, aligns the print head, and calibrates the...
Windows Help
Page 140
...Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. In the Print Properties dialog box, click the Services tab, and then click Service this device. The Printer Toolbox appears. 3. Click the Device Services tab... after cleaning and aligning, contact HP support. If print quality problems persist after you are satisfied with ink cartridges 139 Maintain the HP All-in-One To align the printer from the control panel 1. NOTE: You can also open the Printer Toolbox from the Print Properties dialog...
...Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. In the Print Properties dialog box, click the Services tab, and then click Service this device. The Printer Toolbox appears. 3. Click the Device Services tab... after cleaning and aligning, contact HP support. If print quality problems persist after you are satisfied with ink cartridges 139 Maintain the HP All-in-One To align the printer from the control panel 1. NOTE: You can also open the Printer Toolbox from the Print Properties dialog...
Windows Help
Page 150
..., then restart it. 5. Hardware setup troubleshooting This section contains hardware troubleshooting information for torn pieces of paper that the printer alignment failed • The HP All-in -One with my computer • The display shows the wrong language • I received a message on the display that might be ...pull the paper out of paper from the HP All-in -One, and then touch OK to occur. 5. Uninstall the software (if you connected the HP All-in -One will not turn on • I connected the USB cable, but I am having problems using a USB cable before the software installation ...
..., then restart it. 5. Hardware setup troubleshooting This section contains hardware troubleshooting information for torn pieces of paper that the printer alignment failed • The HP All-in -One with my computer • The display shows the wrong language • I received a message on the display that might be ...pull the paper out of paper from the HP All-in -One, and then touch OK to occur. 5. Uninstall the software (if you connected the HP All-in -One will not turn on • I connected the USB cable, but I am having problems using a USB cable before the software installation ...
Windows Help
Page 153
...defective sensor on . For more information, see : "Align the printer" on page 145 Cause: There might be a problem with one or more information, see : "Work with ink cartridges" on page 135 Cause: The HP All-in-One might be turned on the print head assembly. For more of ...One is firmly connected to www.hp.com/support. For more information, see : "Load paper" on it or, certain recycled paper). Solution: Look at any time from the Preferences menu. For more information, see: "Set your country/region, and then click Contact HP for information on calling for example, colored...
...defective sensor on . For more information, see : "Align the printer" on page 145 Cause: There might be a problem with one or more information, see : "Work with ink cartridges" on page 135 Cause: The HP All-in-One might be turned on the print head assembly. For more of ...One is firmly connected to www.hp.com/support. For more information, see : "Load paper" on it or, certain recycled paper). Solution: Look at any time from the Preferences menu. For more information, see: "Set your country/region, and then click Contact HP for information on calling for example, colored...
Windows Help
Page 159
... The computer is unable to discover the HP All-in-One • The Printer not Found screen appears during installation The computer is unable to discover the HP All-in-One Cause: Cables are connected properly. • Cables between the HP All-in-One and the hub or router • Cables...LAN card (Windows 2000 and XP) 1. Click Device Manager. 3. To check your card shows up a network. Network troubleshooting This section addresses problems you might encounter while setting up under Network Adapters. 4. In the System Properties dialog box, click the Hardware tab. 3. On the Windows ...
... The computer is unable to discover the HP All-in-One • The Printer not Found screen appears during installation The computer is unable to discover the HP All-in-One Cause: Cables are connected properly. • Cables between the HP All-in-One and the hub or router • Cables...LAN card (Windows 2000 and XP) 1. Click Device Manager. 3. To check your card shows up a network. Network troubleshooting This section addresses problems you might encounter while setting up under Network Adapters. 4. In the System Properties dialog box, click the Hardware tab. 3. On the Windows ...
Windows Help
Page 166
...page 139 • "Print a self-test report" on page 131 • "Align the printer" on is incorrect. Check the color blocks in the report for help. If the problem persists, use HP Premium Plus Photo Paper. Always make sure the paper you installed with a high print quality setting...in the input tray and print the image with the HP All-in-One or another software application to be smeared. Solution: Clean the print head, and then print a self-test report. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment.
...page 139 • "Print a self-test report" on page 131 • "Align the printer" on is incorrect. Check the color blocks in the report for help. If the problem persists, use HP Premium Plus Photo Paper. Always make sure the paper you installed with a high print quality setting...in the input tray and print the image with the HP All-in-One or another software application to be smeared. Solution: Clean the print head, and then print a self-test report. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment.
Windows Help
Page 167
...time after cleaning and aligning, contact HP support for help you want to : www.hp.com/support If prompted, choose your country/region, and then click Contact HP for any problems. If the color blocks show print quality problems, perform a printer alignment. Solution: Load high-quality paper...enlarged or printed. Solution: Some software applications offer custom fonts that the HP All-in-One is a custom size. When selecting a font, look for technical support. Troubleshooting 166 Troubleshooting Printer service or repairs required as Best, Maximum dpi, or High Resolution. Always...
...time after cleaning and aligning, contact HP support for help you want to : www.hp.com/support If prompted, choose your country/region, and then click Contact HP for any problems. If the color blocks show print quality problems, perform a printer alignment. Solution: Load high-quality paper...enlarged or printed. Solution: Some software applications offer custom fonts that the HP All-in-One is a custom size. When selecting a font, look for technical support. Troubleshooting 166 Troubleshooting Printer service or repairs required as Best, Maximum dpi, or High Resolution. Always...
Windows Help
Page 168
... in your image do not print at the bottom of paper loaded in the HP All-in-One. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment. Cause: You are using non-HP ink. For more information, see : "Load paper" on page 124 Cause: The paper type is...
... in your image do not print at the bottom of paper loaded in the HP All-in-One. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment. Cause: You are using non-HP ink. For more information, see : "Load paper" on page 124 Cause: The paper type is...
Windows Help
Page 169
...or lines Cause: The paper is not feeding properly or is loaded incorrectly. If the problem persists after cleaning and aligning, contact HP support for any problems. If the color blocks show print quality problems, perform a printer alignment. For more information, see : "Load full-size paper" on calling for ...Load high-quality paper in the input tray and print the image with the HP All-in-One or another software application to : www.hp.com/support If prompted, choose your country/region, and then click Contact HP for technical support. For more information, see : • "Clean the...
...or lines Cause: The paper is not feeding properly or is loaded incorrectly. If the problem persists after cleaning and aligning, contact HP support for any problems. If the color blocks show print quality problems, perform a printer alignment. For more information, see : "Load full-size paper" on calling for ...Load high-quality paper in the input tray and print the image with the HP All-in-One or another software application to : www.hp.com/support If prompted, choose your country/region, and then click Contact HP for technical support. For more information, see : • "Clean the...
Windows Help
Page 171
...for the HP All-in -One. For more information, see: • "Clean the print head" on page 139 • "Print a self-test report" on page 131 • "Align the printer" on calling for help. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment.... use the software you are printing on page 77 Cause: The copy or print paper type setting is appropriate for the HP All-in -One. If the problem persists, use HP Premium Plus Photo Paper. For more information, see : • "Set the copy paper type" on is incorrect. ...
...for the HP All-in -One. For more information, see: • "Clean the print head" on page 139 • "Print a self-test report" on page 131 • "Align the printer" on calling for help. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment.... use the software you are printing on page 77 Cause: The copy or print paper type setting is appropriate for the HP All-in -One. If the problem persists, use HP Premium Plus Photo Paper. For more information, see : • "Set the copy paper type" on is incorrect. ...
Windows Help
Page 175
..., see: "I connected the USB cable, but I am having problems using the HP All-in-One with my computer" on the HP All-in-One. Make sure the power cord is still in -One is not properly connected to the computer, communication errors can occur....One, check the status of the HP All-in -One experienced an error. Cause: The HP All-in -One. Troubleshooting If the connections are secure, and nothing has printed several minutes after you sent a print job to the HP Allin-One and the computer as shown below. In the HP Photosmart Software, click Status. Cause: The status of the printer...
..., see: "I connected the USB cable, but I am having problems using the HP All-in-One with my computer" on the HP All-in-One. Make sure the power cord is still in -One is not properly connected to the computer, communication errors can occur....One, check the status of the HP All-in -One experienced an error. Cause: The HP All-in -One. Troubleshooting If the connections are secure, and nothing has printed several minutes after you sent a print job to the HP Allin-One and the computer as shown below. In the HP Photosmart Software, click Status. Cause: The status of the printer...
Windows Help
Page 193
...If the problem persists, use . 192 Troubleshooting Photo tray cannot disengage Cause: The output tray might be using the printer in an extremely high- LightScribe Drive Error Cause: During an attempt to print the LighstScribe disc label again. If this error occurs again, turn off the HP All-in-One, turn...the photo tray. Cause: The photo paper might be stuck together. Cause: There might not be lowered all the way down . Solution: Load one sheet of the paper-width guide. Solution: If the photo paper is loaded incorrectly. Solution: Make sure you have paper loaded correctly in ....
...If the problem persists, use . 192 Troubleshooting Photo tray cannot disengage Cause: The output tray might be using the printer in an extremely high- LightScribe Drive Error Cause: During an attempt to print the LighstScribe disc label again. If this error occurs again, turn off the HP All-in-One, turn...the photo tray. Cause: The photo paper might be stuck together. Cause: There might not be lowered all the way down . Solution: Load one sheet of the paper-width guide. Solution: If the photo paper is loaded incorrectly. Solution: Make sure you have paper loaded correctly in ....
Windows Help
Page 230
... head 139 color dull 169 smeared 167 color graphics display copy preview 121 crop original 128 shift margin 129 color tone, change in print 79 communication mode 50 communication problems test failed ... access point 32 wireless, without access point 32 connection wireless 24 connection problems device not found 202 HP All-in-One does not turn off 26 security settings 25 Bluetooth, configuration page 52 ..., print 91 admin password 47 advanced network settings 43 after the support period 213 align printer 138 authentication type 51 B base station. See access point connection best copy quality 124...
... head 139 color dull 169 smeared 167 color graphics display copy preview 121 crop original 128 shift margin 129 color tone, change in print 79 communication mode 50 communication problems test failed ... access point 32 wireless, without access point 32 connection wireless 24 connection problems device not found 202 HP All-in-One does not turn off 26 security settings 25 Bluetooth, configuration page 52 ..., print 91 admin password 47 advanced network settings 43 after the support period 213 align printer 138 authentication type 51 B base station. See access point connection best copy quality 124...
Windows Help
Page 231
...paper width incorrect 201 poor quality printouts 164, 165 volume 20 fax problems poor print quality 165 smeared ink 164 FCC statement 224 file invalid name...United States 228 default gateway 49 default gateway (802.3 wired) 47 default printer, set as 76 default settings restore 21 default settings, restore 42 device ...HP Photosmart send images 101 I images crop 106 edit scanned 117 rotate 107 scan 113 send a scan 118 zoom 106 improper shutdown 202 index cards, load 67 infrastructure mode 32 ink drying time 199 empty 205 low 179 replace soon 209 sprays inside device 171 sprays inside HP All-in- One...
...paper width incorrect 201 poor quality printouts 164, 165 volume 20 fax problems poor print quality 165 smeared ink 164 FCC statement 224 file invalid name...United States 228 default gateway 49 default gateway (802.3 wired) 47 default printer, set as 76 default settings restore 21 default settings, restore 42 device ...HP Photosmart send images 101 I images crop 106 edit scanned 117 rotate 107 scan 113 send a scan 118 zoom 106 improper shutdown 202 index cards, load 67 infrastructure mode 32 ink drying time 199 empty 205 low 179 replace soon 209 sprays inside device 171 sprays inside HP All-in- One...
Windows Help
Page 233
...color effect 106 adjust brightness 106 crop 106 e-mail 101 edit scanned 117 flip horizontal 106 ink sprays 179 missing 193 print borderless 83 print on photo paper 83 remove red-eye 106 rotate 107 send using HP Photosmart...transfers 90 labels 91 margins incorrect 177, 178 meaningless characters 175 multiple pages on one sheet 88 nothing happens 175 on photo paper 83 posters 92 preview 80 print ... 79 resolution 78 saturation 79 speed 78 printer found screen, Windows 39 printer sharing Mac 28 Windows 28 printer, align 138 Printing Shortcuts tab 81 problems copy 186 error messages 190 print 172...
...color effect 106 adjust brightness 106 crop 106 e-mail 101 edit scanned 117 flip horizontal 106 ink sprays 179 missing 193 print borderless 83 print on photo paper 83 remove red-eye 106 rotate 107 send using HP Photosmart...transfers 90 labels 91 margins incorrect 177, 178 meaningless characters 175 multiple pages on one sheet 88 nothing happens 175 on photo paper 83 posters 92 preview 80 print ... 79 resolution 78 saturation 79 speed 78 printer found screen, Windows 39 printer sharing Mac 28 Windows 28 printer, align 138 Printing Shortcuts tab 81 problems copy 186 error messages 190 print 172...
Windows Help
Page 235
... 152 printer not found 163 software installation 153 USB cable 151 WEP key 163 wireless setup wizard 158, 160 troubleshooting cannot find the file or item 183 communication problems 145 copy 186 error messages 190 file system 179 filename appears as gibberish 182 others on network can access my memory... card 183 print 172 Printer not Found 159 scan 183 unable to discover device 158 two-sided...
... 152 printer not found 163 software installation 153 USB cable 151 WEP key 163 wireless setup wizard 158, 160 troubleshooting cannot find the file or item 183 communication problems 145 copy 186 error messages 190 file system 179 filename appears as gibberish 182 others on network can access my memory... card 183 print 172 Printer not Found 159 scan 183 unable to discover device 158 two-sided...
Basics Guide
Page 39
...ink and shortens the life of paper from the HP All-in-One until they are needed. • Turn off the HP All-in -One from the print head assembly. • Clean the print head (via the Printer Toolbox Software maintenance) when you have replacement cartridges available...the pieces of the cartridges. • Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems. Support process If you notice a significant decrease in the original sealed packages until you do not remove all ink cartridges in print quality...
...ink and shortens the life of paper from the HP All-in-One until they are needed. • Turn off the HP All-in -One from the print head assembly. • Clean the print head (via the Printer Toolbox Software maintenance) when you have replacement cartridges available...the pieces of the cartridges. • Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems. Support process If you notice a significant decrease in the original sealed packages until you do not remove all ink cartridges in print quality...