User Guide
Page 24
www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file. If you have problems during setup, check the Setup Guide for troubleshooting information, or see "Troubleshooting" on using the HP All-in this onscreen Help. 3 ...How Do I? You will learn how the software can get a brief overview of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One. This Web site offers technical support, drivers, supplies, and ordering information. Find more ...
www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file. If you have problems during setup, check the Setup Guide for troubleshooting information, or see "Troubleshooting" on using the HP All-in this onscreen Help. 3 ...How Do I? You will learn how the software can get a brief overview of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One. This Web site offers technical support, drivers, supplies, and ordering information. Find more ...
User Guide
Page 180
... then turn the HP All-in-One on the USB connect prompt Cause: Normally, a green check appears indicating that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I ...problems you can start the installation from a Windows computer 1. If your CD-ROM drive is successful. Turn the HP All-in -One. Software installation troubleshooting 179 Troubleshooting Follow the prompts on the USB connect prompt • I received a message that the usb connection is not assigned...
... then turn the HP All-in-One on the USB connect prompt Cause: Normally, a green check appears indicating that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I ...problems you can start the installation from a Windows computer 1. If your CD-ROM drive is successful. Turn the HP All-in -One. Software installation troubleshooting 179 Troubleshooting Follow the prompts on the USB connect prompt • I received a message that the usb connection is not assigned...
User Guide
Page 182
... software. 2. Follow the onscreen instructions. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. Uninstall and reinstall the software If your computer. Disconnect the HP All-in -One to your computer. Press the On button to your computer. 8. Software installation troubleshooting 181 Troubleshooting Make sure to remove them properly...
... software. 2. Follow the onscreen instructions. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. Uninstall and reinstall the software If your computer. Disconnect the HP All-in -One to your computer. Press the On button to your computer. 8. Software installation troubleshooting 181 Troubleshooting Make sure to remove them properly...
User Guide
Page 183
...-ROM into your computer. Do not connect the HP All-in -One is turned off . 182 Troubleshooting Troubleshooting Missing HP Photosmart Software Cause: The HP Photosmart Software is turned off . Cause: The HP All-in -One to install the HP Photosmart Software. 3. Disconnect the HP All-in -One. Start the Setup program for the HP All-in -One on. Follow the onscreen instructions and the instructions...
...-ROM into your computer. Do not connect the HP All-in -One is turned off . 182 Troubleshooting Troubleshooting Missing HP Photosmart Software Cause: The HP Photosmart Software is turned off . Cause: The HP All-in -One to install the HP Photosmart Software. 3. Disconnect the HP All-in -One. Start the Setup program for the HP All-in -One on. Follow the onscreen instructions and the instructions...
User Guide
Page 203
...cable is not communicating with my computer" on again. In the HP Photosmart Software, click Status. Solution: Turn the HP All-in-One off . Cause: The computer is connected to turn the HP All-in-One on page 176 Cause: The HP All-in-One is out of paper. For more information, see : "Load... has stalled. Solution: If the HP All-in-One is firmly connected to the HP All-in-One, check the status of the HP All-in-One. Make sure the power cord is not properly connected to turn on the HP All-in-One. 202 Troubleshooting Troubleshooting Cause: The HP All-in the input tray. Chapter...
...cable is not communicating with my computer" on again. In the HP Photosmart Software, click Status. Solution: Turn the HP All-in-One off . Cause: The computer is connected to turn the HP All-in-One on page 176 Cause: The HP All-in-One is out of paper. For more information, see : "Load... has stalled. Solution: If the HP All-in-One is firmly connected to the HP All-in-One, check the status of the HP All-in-One. Make sure the power cord is not properly connected to turn on the HP All-in-One. 202 Troubleshooting Troubleshooting Cause: The HP All-in the input tray. Chapter...
User Guide
Page 205
... HP Photosmart Software, click Status. Chapter 15 Some documents take a long time to ensure that the printer is not communicating with my computer" on page 171 Cause: The print head assembly has stalled. 204 Troubleshooting Troubleshooting Cause: The HP All-in your software application. Solution: Make sure the HP All-in-One is the selected printer in -One...
... HP Photosmart Software, click Status. Chapter 15 Some documents take a long time to ensure that the printer is not communicating with my computer" on page 171 Cause: The print head assembly has stalled. 204 Troubleshooting Troubleshooting Cause: The HP All-in your software application. Solution: Make sure the HP All-in-One is the selected printer in -One...
User Guide
Page 211
... the same time. When prompted, click Install More Software to a computer with the HP All-in -One. Troubleshooting 210 Troubleshooting Solution: Install the HP Photosmart Software that the USB cable is turned off and then on again. Solution: Turn the HP All-in -One CD-ROM into the appropriate slot until the Photo light turns on. Insert the...
... the same time. When prompted, click Install More Software to a computer with the HP All-in -One. Troubleshooting 210 Troubleshooting Solution: Install the HP Photosmart Software that the USB cable is turned off and then on again. Solution: Turn the HP All-in -One CD-ROM into the appropriate slot until the Photo light turns on. Insert the...
User Guide
Page 216
...to the computer through a USB cable. If that does not help, install or reinstall the software that came with the HP All-in the original image. Copy troubleshooting Use this section to solve these copy problems: • Copies are too light or too dark • Nothing happens ...The software that connect the HP All-in -One is not installed or is blank Copy troubleshooting 215 Troubleshooting For more information, see: • "Clean the lid backing" on page 157 • "Clean the glass" on page 155 Cause: The scan document settings are using HP Photosmart Essential, the Optical Character ...
...to the computer through a USB cable. If that does not help, install or reinstall the software that came with the HP All-in the original image. Copy troubleshooting Use this section to solve these copy problems: • Copies are too light or too dark • Nothing happens ...The software that connect the HP All-in -One is not installed or is blank Copy troubleshooting 215 Troubleshooting For more information, see: • "Clean the lid backing" on page 157 • "Clean the glass" on page 155 Cause: The scan document settings are using HP Photosmart Essential, the Optical Character ...
User Guide
Page 263
...: The HP All-in-One software could not be damaged. Photos not found Cause: Some of the image you already transferred the files to your computer, try transferring the files to your computer using the HP Photosmart Software. The copies might not be corrupted. 262 Troubleshooting Troubleshooting Cause: ...your computer using a memory card reader or a USB cable. File format not supported Cause: The HP All-in -One or try printing those files by using the HP Photosmart Software. If the file extension indicates it is not enough available memory on the inserted memory card or...
...: The HP All-in-One software could not be damaged. Photos not found Cause: Some of the image you already transferred the files to your computer, try transferring the files to your computer using the HP Photosmart Software. The copies might not be corrupted. 262 Troubleshooting Troubleshooting Cause: ...your computer using a memory card reader or a USB cable. File format not supported Cause: The HP All-in -One or try printing those files by using the HP Photosmart Software. If the file extension indicates it is not enough available memory on the inserted memory card or...
User Guide
Page 264
... previously transferred the photos from the computer. Otherwise, you will delete any invalid symbols in -One or try printing the photos from your computer, try printing those files by using the HP Photosmart Software. File corrupted Cause: Some of messages related to your memory card to a computer,... the card is corrupted. If you entered is a list of the files on the card. Solution: Make sure that the HP Allin-One software recognizes. Troubleshooting General user messages The following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF. If you are not using a...
... previously transferred the photos from the computer. Otherwise, you will delete any invalid symbols in -One or try printing the photos from your computer, try printing those files by using the HP Photosmart Software. File corrupted Cause: Some of messages related to your memory card to a computer,... the card is corrupted. If you entered is a list of the files on the card. Solution: Make sure that the HP Allin-One software recognizes. Troubleshooting General user messages The following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF. If you are not using a...
User Guide
Page 304
... 56 phone 147, 256 settings 51 iron-on phone line 248 text cut off 229, 241 troubleshoot 219 FCC statement 293 file invalid name 263 supported formats 263 unreadable 262 unsupported formats 262 firmware ...) 54 hardware test, fax 250 header, fax 64 help menu 17 hostname 54, 60 HP Instant Share send a scan 119 HP Photosmart send images 107 I images crop 109 edit scanned 118 rotate 110 scan 115 send a ... time 268 empty 274 low 207 replace soon 277 sprays inside device 198 sprays inside HP All-in- One 207 ink cartridge failure 274 ink cartridges check ink levels 157 clean contacts 163 damaged...
... 56 phone 147, 256 settings 51 iron-on phone line 248 text cut off 229, 241 troubleshoot 219 FCC statement 293 file invalid name 263 supported formats 263 unreadable 262 unsupported formats 262 firmware ...) 54 hardware test, fax 250 header, fax 64 help menu 17 hostname 54, 60 HP Instant Share send a scan 119 HP Photosmart send images 107 I images crop 109 edit scanned 118 rotate 110 scan 115 send a ... time 268 empty 274 low 207 replace soon 277 sprays inside device 198 sprays inside HP All-in- One 207 ink cartridge failure 274 ink cartridges check ink levels 157 clean contacts 163 damaged...
User Guide
Page 306
... a frame 109 add color effect 109 adjust brightness 109 crop 109 e-mail 107 edit scanned 118 fax 136 flip horizontal 109 ink sprays 207 missing 262 print borderless 90 print on photo paper 91 remove red-eye 109 rotate 110 send using HP Photosmart 107 share 107 zoom 109 Photosmart Express 13 poll to... iron-on transfers 96 labels 97 margins incorrect 205, 206 meaningless characters 203 multiple pages on one sheet 95 nothing happens 203 on photo paper 91 posters 98 preview 87 print options 84, 88 quality, troubleshoot 190, 191, 194, 196, 199, 228 reverse images 96 reversed page order 205 self-test ...
... a frame 109 add color effect 109 adjust brightness 109 crop 109 e-mail 107 edit scanned 118 fax 136 flip horizontal 109 ink sprays 207 missing 262 print borderless 90 print on photo paper 91 remove red-eye 109 rotate 110 send using HP Photosmart 107 share 107 zoom 109 Photosmart Express 13 poll to... iron-on transfers 96 labels 97 margins incorrect 205, 206 meaningless characters 203 multiple pages on one sheet 95 nothing happens 203 on photo paper 91 posters 98 preview 87 print options 84, 88 quality, troubleshoot 190, 191, 194, 196, 199, 228 reverse images 96 reversed page order 205 self-test ...
User Guide
Page 307
...-test report 149 send fax basic fax 131 broadcast 136 calling card, using 133, 134 color fax 136 credit card, using 133, 134 manually 133, 134 memory, from 83 software installation reinstall 181 troubleshoot 179 uninstall 181 sound, adjust volume 26 speed copy 124 print 86 speed dial create entries... 134 multiple recipients 136 schedule 135 speed dial 132 send images using HP Photosmart Share 119 share images 119 stop 119 text appears as dotted lines 214 text format incorrect 214 text incorrect 214 to memory card 117 troubleshooting 212 scan glass clean 155 load original 72 scan to users of ...
...-test report 149 send fax basic fax 131 broadcast 136 calling card, using 133, 134 color fax 136 credit card, using 133, 134 manually 133, 134 memory, from 83 software installation reinstall 181 troubleshoot 179 uninstall 181 sound, adjust volume 26 speed copy 124 print 86 speed dial create entries... 134 multiple recipients 136 schedule 135 speed dial 132 send images using HP Photosmart Share 119 share images 119 stop 119 text appears as dotted lines 214 text format incorrect 214 text incorrect 214 to memory card 117 troubleshooting 212 scan glass clean 155 load original 72 scan to users of ...
Basics Guide
Page 5
The HP All-in-One at a glance HP All-in-One overview Label 1 2 3 4 5 6 7 Description Automatic document feeder Color graphics display (also referred to as the display) Output tray Paper-width guide for the main input tray Main input tray (also referred ... introduces basic operations and troubleshooting, as well as provides information for contacting HP support and ordering supplies. The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in-One. 1 HP All-in-One overview Use the HP All-in-One to as the tray ...
The HP All-in-One at a glance HP All-in-One overview Label 1 2 3 4 5 6 7 Description Automatic document feeder Color graphics display (also referred to as the display) Output tray Paper-width guide for the main input tray Main input tray (also referred ... introduces basic operations and troubleshooting, as well as provides information for contacting HP support and ordering supplies. The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in-One. 1 HP All-in-One overview Use the HP All-in-One to as the tray ...