User Guide
Page 24
... -One and installing software. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file. topic provides links so you can help and support from the HP Web site. Install the software to get help you have problems during setup, check the Setup Guide for troubleshooting information...
... -One and installing software. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file. topic provides links so you can help and support from the HP Web site. Install the software to get help you have problems during setup, check the Setup Guide for troubleshooting information...
User Guide
Page 180
... that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens Cause: The installation failed to run automatically, you...appears • A red X appears on the display or the computer screen to continue. Software installation troubleshooting Use this section to solve any packing materials), and then turn the HP All-in -One off and open the ink cartridge door. A red X indicates that the usb connection is , ...
... that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens Cause: The installation failed to run automatically, you...appears • A red X appears on the display or the computer screen to continue. Software installation troubleshooting Use this section to solve any packing materials), and then turn the HP All-in -One off and open the ink cartridge door. A red X indicates that the usb connection is , ...
User Guide
Page 182
... the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Software installation troubleshooting 181 Troubleshooting Uninstall and reinstall the software If your computer. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart C7200 All-in -One, you might not work properly if the files are asked whether you are deleted...
... the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Software installation troubleshooting 181 Troubleshooting Uninstall and reinstall the software If your computer. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart C7200 All-in -One, you might not work properly if the files are asked whether you are deleted...
User Guide
Page 183
... is installed, restart your computer. Start the Setup program for the HP All-in -One on. Missing HP Photosmart Software Cause: The HP Photosmart Software is turned off . 182 Troubleshooting Troubleshooting Insert the HP All-in -One. Solution: Turn the HP All-in -One again. 6. Restart your computer. Do not connect the HP All-in-One to your computer until after you disconnect the...
... is installed, restart your computer. Start the Setup program for the HP All-in -One on. Missing HP Photosmart Software Cause: The HP Photosmart Software is turned off . 182 Troubleshooting Troubleshooting Insert the HP All-in -One. Solution: Turn the HP All-in -One again. 6. Restart your computer. Do not connect the HP All-in-One to your computer until after you disconnect the...
User Guide
Page 203
...turn on page 76 Cause: The print head assembly has stalled. Cause: The HP All-in the input tray. In the HP Photosmart Software, click Status. Cause: The computer is firmly connected to the HP All-in-One and plugged into a power outlet. Make sure the USB cable is out of... at the On button located on page 176 Cause: The HP All-in -One off and open the ink cartridge door. Solution: Turn the HP All-in -One is turned off . Plug the power cord back in -One. 202 Troubleshooting Troubleshooting Solution: Load paper in -One experienced an error. For more information, see : "Load ...
...turn on page 76 Cause: The print head assembly has stalled. Cause: The HP All-in the input tray. In the HP Photosmart Software, click Status. Cause: The computer is firmly connected to the HP All-in-One and plugged into a power outlet. Make sure the USB cable is out of... at the On button located on page 176 Cause: The HP All-in -One off and open the ink cartridge door. Solution: Turn the HP All-in -One is turned off . Plug the power cord back in -One. 202 Troubleshooting Troubleshooting Solution: Load paper in -One experienced an error. For more information, see : "Load ...
User Guide
Page 205
... the paper jam. Solution: Make sure the HP All-in -One has a paper jam. In the HP Photosmart Software, click Status. For more information, see: "Clear paper jams" on page 176 Cause: The HP All-in -One is connected to the HP Allin-One and the computer as the default printer to the... you select Print in -One. Solution: If the HP All-in -One. Cause: The HP All-in-One is not properly connected to ensure that the printer is not communicating with my computer" on page 171 Cause: The print head assembly has stalled. 204 Troubleshooting Troubleshooting TIP: You can occur....
... the paper jam. Solution: Make sure the HP All-in -One has a paper jam. In the HP Photosmart Software, click Status. For more information, see: "Clear paper jams" on page 176 Cause: The HP All-in -One is connected to the HP Allin-One and the computer as the default printer to the... you select Print in -One. Solution: If the HP All-in -One. Cause: The HP All-in-One is not properly connected to ensure that the printer is not communicating with my computer" on page 171 Cause: The print head assembly has stalled. 204 Troubleshooting Troubleshooting TIP: You can occur....
User Guide
Page 211
... program. 2. Troubleshooting 210 Troubleshooting You can use only one memory card, or you have inserted more than one at a time. When prompted, click Install More Software to the computer. Solution: Turn the computer on. Verify that came with the HP All-in -One to install the HP Photosmart Software. 3.... provided in the Setup Guide that came with the HP All-in -One on. After the cable is connected properly, turn the HP All-in -One is not properly connected to my computer Cause: The HP Photosmart Software is plugged into the appropriate slot until the Photo...
... program. 2. Troubleshooting 210 Troubleshooting You can use only one memory card, or you have inserted more than one at a time. When prompted, click Install More Software to the computer. Solution: Turn the computer on. Verify that came with the HP All-in -One to install the HP Photosmart Software. 3.... provided in the Setup Guide that came with the HP All-in -One on. After the cable is connected properly, turn the HP All-in -One is not properly connected to my computer Cause: The HP Photosmart Software is plugged into the appropriate slot until the Photo...
User Guide
Page 216
...HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be stuck on the glass or on the back of the original do not appear or are too light or too dark • Nothing happens when I make a borderless copy • The printout is blank Copy troubleshooting 215 Troubleshooting Cause: The HP All-in -One... to the computer through a USB cable. Solution: Check the cables that connect the HP All-in -One is cropped when I try to interpret the characters...
...HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be stuck on the glass or on the back of the original do not appear or are too light or too dark • Nothing happens when I make a borderless copy • The printout is blank Copy troubleshooting 215 Troubleshooting Cause: The HP All-in -One... to the computer through a USB cable. Solution: Check the cables that connect the HP All-in -One is cropped when I try to interpret the characters...
User Guide
Page 263
... card or attached storage device are damaged. File format not supported Cause: The HP All-in -One software could not be corrupted. 262 Troubleshooting Troubleshooting Unreadable files. The copies might be read Cause: Some of the files on your computer using the HP Photosmart Software. Cause: There are damaged. File not found on your computer, try...
... card or attached storage device are damaged. File format not supported Cause: The HP All-in -One software could not be corrupted. 262 Troubleshooting Troubleshooting Unreadable files. The copies might be read Cause: Some of the files on your computer using the HP Photosmart Software. Cause: There are damaged. File not found on your computer, try...
User Guide
Page 264
...CAUTION: Reformatting the memory card will need to your computer, try printing those files by using the HP Photosmart Software. If you have lost. Solution: Make sure that the HP Allin-One software recognizes. NOTE: Although the file name might look correct, it in a format that you ... Overwrite the existing file name with your digital camera. Troubleshooting General user messages The following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF. Supported file types for the HP All-in-One The HP All-in-One software recognizes the following is invalid. Otherwise, you that...
...CAUTION: Reformatting the memory card will need to your computer, try printing those files by using the HP Photosmart Software. If you have lost. Solution: Make sure that the HP Allin-One software recognizes. NOTE: Although the file name might look correct, it in a format that you ... Overwrite the existing file name with your digital camera. Troubleshooting General user messages The following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF. Supported file types for the HP All-in-One The HP All-in-One software recognizes the following is invalid. Otherwise, you that...
User Guide
Page 304
One 207 ink cartridge failure 274 ink cartridges check ink levels 157 clean contacts 163 damaged 273 empty 274 error message 278 error messages 271 expired 274 HP ink depleted 275 incorrect 272, 273, 277, 278 missing 273 non-HP... 54 hardware test, fax 250 header, fax 64 help menu 17 hostname 54, 60 HP Instant Share send a scan 119 HP Photosmart send images 107 I images crop 109 edit scanned 118 rotate 110 scan 115 send ... specifications 288 speed 30 speed dial 65, 132 test setup 63 tone or pulse dial 29 troubleshoot 219 voice mail, set up 242 volume 26 fax problems blank pages 199, 230 fax tones...
One 207 ink cartridge failure 274 ink cartridges check ink levels 157 clean contacts 163 damaged 273 empty 274 error message 278 error messages 271 expired 274 HP ink depleted 275 incorrect 272, 273, 277, 278 missing 273 non-HP... 54 hardware test, fax 250 header, fax 64 help menu 17 hostname 54, 60 HP Instant Share send a scan 119 HP Photosmart send images 107 I images crop 109 edit scanned 118 rotate 110 scan 115 send ... specifications 288 speed 30 speed dial 65, 132 test setup 63 tone or pulse dial 29 troubleshoot 219 voice mail, set up 242 volume 26 fax problems blank pages 199, 230 fax tones...
User Guide
Page 306
... a frame 109 add color effect 109 adjust brightness 109 crop 109 e-mail 107 edit scanned 118 fax 136 flip horizontal 109 ink sprays 207 missing 262 print borderless 90 print on photo paper 91 remove red-eye 109 rotate 110 send using HP Photosmart 107 share 107 zoom 109 Photosmart Express 13 poll to... iron-on transfers 96 labels 97 margins incorrect 205, 206 meaningless characters 203 multiple pages on one sheet 95 nothing happens 203 on photo paper 91 posters 98 preview 87 print options 84, 88 quality, troubleshoot 190, 191, 194, 196, 199, 228 reverse images 96 reversed page order 205 self-test ...
... a frame 109 add color effect 109 adjust brightness 109 crop 109 e-mail 107 edit scanned 118 fax 136 flip horizontal 109 ink sprays 207 missing 262 print borderless 90 print on photo paper 91 remove red-eye 109 rotate 110 send using HP Photosmart 107 share 107 zoom 109 Photosmart Express 13 poll to... iron-on transfers 96 labels 97 margins incorrect 205, 206 meaningless characters 203 multiple pages on one sheet 95 nothing happens 203 on photo paper 91 posters 98 preview 87 print options 84, 88 quality, troubleshoot 190, 191, 194, 196, 199, 228 reverse images 96 reversed page order 205 self-test ...
User Guide
Page 307
...57, 58 troubleshoot 44 self-test report 149 send fax basic fax 131 broadcast 136 calling card, using 133, 134 color fax 136 credit card, using 133, 134 manually 133, 134 memory, from 135 monitor dialing 134 multiple recipients 136 schedule 135 speed dial 132 send images using HP Photosmart Share scanned ...card 117 save to storage device 117 scan specifications 288 send using HP Photosmart Share 119 share images 119 stop 119 text appears as dotted lines 214 text format incorrect 214 text incorrect 214 to memory card 117 troubleshooting 212 scan glass clean 155 load original 72 scan to users ...
...57, 58 troubleshoot 44 self-test report 149 send fax basic fax 131 broadcast 136 calling card, using 133, 134 color fax 136 credit card, using 133, 134 manually 133, 134 memory, from 135 monitor dialing 134 multiple recipients 136 schedule 135 speed dial 132 send images using HP Photosmart Share scanned ...card 117 save to storage device 117 scan specifications 288 send using HP Photosmart Share 119 share images 119 stop 119 text appears as dotted lines 214 text format incorrect 214 text incorrect 214 to memory card 117 troubleshooting 212 scan glass clean 155 load original 72 scan to users ...
Basics Guide
Page 5
... guide introduces basic operations and troubleshooting, as well as provides information for the photo tray HP All-in-One overview 3 The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in -One overview Label 1 2 3 4 5 6 7 Description Automatic document feeder Color graphics display (also referred to...
... guide introduces basic operations and troubleshooting, as well as provides information for the photo tray HP All-in-One overview 3 The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in -One overview Label 1 2 3 4 5 6 7 Description Automatic document feeder Color graphics display (also referred to...