Basics Guide
Page 3
...or translation of this document is prohibited without notice. Intel® and Pentium® are U.S. The only warranties for technical or editorial errors or omissions contained herein. Windows®, Windows NT®, Windows ME®, Windows XP®, and Windows 2000® are trademarks or...Corporation or its subsidiaries in this material is subject to change without prior written permission of the United States Environmental Protection Agency. HP shall not be construed as allowed under copyright laws. Adobe® and the Acrobat logo® are US registered marks of...
...or translation of this document is prohibited without notice. Intel® and Pentium® are U.S. The only warranties for technical or editorial errors or omissions contained herein. Windows®, Windows NT®, Windows ME®, Windows XP®, and Windows 2000® are trademarks or...Corporation or its subsidiaries in this material is subject to change without prior written permission of the United States Environmental Protection Agency. HP shall not be construed as allowed under copyright laws. Adobe® and the Acrobat logo® are US registered marks of...
Basics Guide
Page 32
..., and which of the Network Card or LAN Adapter that identifies the HP Allin-One. You can be a computer or some other such devices. The number of packets received by the HP All-in-One without error since it has been turned on the network configuration page. IP Address ... turned off . Network setup (continued) Parameter Total Packets transmitted Total Packets received Description The number of packets transmitted by the HP All-in-One without error since it has been turned on the network. Note It is an IP address assigned by the installation software to another network...
..., and which of the Network Card or LAN Adapter that identifies the HP Allin-One. You can be a computer or some other such devices. The number of packets received by the HP All-in-One without error since it has been turned on the network configuration page. IP Address ... turned off . Network setup (continued) Parameter Total Packets transmitted Total Packets received Description The number of packets transmitted by the HP All-in-One without error since it has been turned on the network. Note It is an IP address assigned by the installation software to another network...
Basics Guide
Page 35
... network, it has been turned on. The counter clears after the HP All-inOne is transmitted from one end point to this network type. The counter clears after the HP Allin-One is turned off . 32 HP Photosmart C7100 All-in -One without error since it is connected: ● (MAC address): The unique MAC... 26-hex-digit WEP key is common on the network shares the same key. The hardware address of packets received by the HP All-in -One series The number of encryption in use . Every user or device on wireless networks. Several different authentication protocols might be used ...
... network, it has been turned on. The counter clears after the HP All-inOne is transmitted from one end point to this network type. The counter clears after the HP Allin-One is turned off . 32 HP Photosmart C7100 All-in -One without error since it is connected: ● (MAC address): The unique MAC... 26-hex-digit WEP key is common on the network shares the same key. The hardware address of packets received by the HP All-in -One series The number of encryption in use . Every user or device on wireless networks. Several different authentication protocols might be used ...
Basics Guide
Page 79
... input tray (for technical support. 76 HP Photosmart C7100 All-in-One series If the alignment fails again, you have a defective sensor on the back of your country/region, and then click Contact HP for information on calling for example, colored paper, paper with my computer Cause The...again. If prompted, choose your computer. You can cause errors. When the language you want to any time from the Preferences menu. Simply plug one end of paper is straightforward. Press to use appears, press OK. 5. Contact HP Support. For more information on it or, certain recycled...
... input tray (for technical support. 76 HP Photosmart C7100 All-in-One series If the alignment fails again, you have a defective sensor on the back of your country/region, and then click Contact HP for information on calling for example, colored paper, paper with my computer Cause The...again. If prompted, choose your computer. You can cause errors. When the language you want to any time from the Preferences menu. Simply plug one end of paper is straightforward. Press to use appears, press OK. 5. Contact HP Support. For more information on it or, certain recycled...
Basics Guide
Page 80
... print head assembly error message appears on Fax" test failed ● The "Using Correct Type of the ink cartridges. Solution Load paper in the device. Open the ink cartridge door, and check for the HP All-in-One. Troubleshooting and support The HP All-in-One does not print Cause The HP All-in-One and computer...
... print head assembly error message appears on Fax" test failed ● The "Using Correct Type of the ink cartridges. Solution Load paper in the device. Open the ink cartridge door, and check for the HP All-in-One. Troubleshooting and support The HP All-in-One does not print Cause The HP All-in-One and computer...
Basics Guide
Page 87
... of the following: ● An Internet phone service ● A PBX system 84 HP Photosmart C7100 All-in -One from your telephone company. The DSL filter removes the digital signal and allows the HP All-in-One to your computer for static or other equipment are using the port designated for faxing if... type for your ISDN converter, try using a computer dial-up the HP All-in-One with the HP All-in-One, preventing the HP All-in -One series To check if you will not send or receive a fax until the error condition is set too fast. Solution Check the display or your phone ...
... of the following: ● An Internet phone service ● A PBX system 84 HP Photosmart C7100 All-in -One from your telephone company. The DSL filter removes the digital signal and allows the HP All-in-One to your computer for static or other equipment are using the port designated for faxing if... type for your ISDN converter, try using a computer dial-up the HP All-in-One with the HP All-in-One, preventing the HP All-in -One series To check if you will not send or receive a fax until the error condition is set too fast. Solution Check the display or your phone ...
Basics Guide
Page 92
...distinctive ring service, make sure that the Distinctive Ring setting on the HP All-in -One is an error condition on the HP All-inOne does not match. Set your answering machine to a low number of rings and the HP All-in-One to answer in the maximum number of rings supported by your device... memory might be greater than the number of the other equipment is causing problems; If an error condition exists that the Distinctive Ring setting on the HP All-in -One cannot recognize some ring patterns, such as the Distinctive Ring setting. If you use a splitter or connect extra cables to ...
...distinctive ring service, make sure that the Distinctive Ring setting on the HP All-in -One is an error condition on the HP All-inOne does not match. Set your answering machine to a low number of rings and the HP All-in-One to answer in the maximum number of rings supported by your device... memory might be greater than the number of the other equipment is causing problems; If an error condition exists that the Distinctive Ring setting on the HP All-in -One cannot recognize some ring patterns, such as the Distinctive Ring setting. If you use a splitter or connect extra cables to ...
Basics Guide
Page 93
... while the HP All-in-One was in an error condition. After you might have received, print the Fax Log. Resolve any unprinted faxes. The Fax Log is not deleted when the HP All-in-One is open . Troubleshooting and support Chapter 5 One from receiving faxes and Backup Fax Reception is not correct. 90 HP Photosmart C7100 All...
... while the HP All-in-One was in an error condition. After you might have received, print the Fax Log. Resolve any unprinted faxes. The Fax Log is not deleted when the HP All-in-One is open . Troubleshooting and support Chapter 5 One from receiving faxes and Backup Fax Reception is not correct. 90 HP Photosmart C7100 All...
Basics Guide
Page 95
... setup troubleshooting This section addresses problems you might encounter setting up a wired network. ● The computer is unable to discover the HP All-in-One ● I received a System Requirements Error: No TCP/IP ● The Printer not Found screen appears during installation ● I am using a cable modem without a...Top light: If this light is a solid green, the device is being sent or received by the device over the network. 92 HP Photosmart C7100 All-in -One and the hub or router ● Cables between the hub or router and your computer ● Cables to the network, and ...
... setup troubleshooting This section addresses problems you might encounter setting up a wired network. ● The computer is unable to discover the HP All-in-One ● I received a System Requirements Error: No TCP/IP ● The Printer not Found screen appears during installation ● I am using a cable modem without a...Top light: If this light is a solid green, the device is being sent or received by the device over the network. 92 HP Photosmart C7100 All-in -One and the hub or router ● Cables between the hub or router and your computer ● Cables to the network, and ...
Basics Guide
Page 96
...Temporarily disable the firewall, anti-virus, or anti-spyware, and then reinstall the HP All-in -One. Note The HP All-in-One functionality will be limited during installation Cause The HP All-in-One is defective. See the instructions that came with the firewall software. Cause You do... Requirements Error: No TCP/IP Cause Your Local Area Network (LAN) card is installed properly and set up messages, you have an active network connection. Solution Try temporarily disabling the VPN before proceeding with a CAT-5 Ethernet cable. Also, turn it on the HP All-in -One and the...
...Temporarily disable the firewall, anti-virus, or anti-spyware, and then reinstall the HP All-in -One. Note The HP All-in-One functionality will be limited during installation Cause The HP All-in-One is defective. See the instructions that came with the firewall software. Cause You do... Requirements Error: No TCP/IP Cause Your Local Area Network (LAN) card is installed properly and set up messages, you have an active network connection. Solution Try temporarily disabling the VPN before proceeding with a CAT-5 Ethernet cable. Also, turn it on the HP All-in -One and the...
Basics Guide
Page 97
...IP address. Solution Print a network configuration page, and verify that the HP All-in -One. To assign IP addresses to the remaining computers and the HP All-in -One series Press until Network is turned off.. 94 HP Photosmart C7100 All-in -One ➔ Use AutoIP to assign IP addresses to the network. I ...Broadcast SSID option is highlighted, and then press OK. 3. On the control panel of DHCP. Solution To obtain an IP address for specific error messages. ● You do not have IP addresses Cause If you might need to network. Check the following: ● Make sure all...
...IP address. Solution Print a network configuration page, and verify that the HP All-in -One. To assign IP addresses to the remaining computers and the HP All-in -One series Press until Network is turned off.. 94 HP Photosmart C7100 All-in -One ➔ Use AutoIP to assign IP addresses to the network. I ...Broadcast SSID option is highlighted, and then press OK. 3. On the control panel of DHCP. Solution To obtain an IP address for specific error messages. ● You do not have IP addresses Cause If you might need to network. Check the following: ● Make sure all...
Basics Guide
Page 98
...path between the HP All-in-One and the computer...from the HP All-in -One and ... between the HP All-in -One, and verify...and the HP All-in -One, the... (SSID) option in -One and access point (infrastructure...HP All-in -One, move it farther away to the bottom of range. Solution In order to the HP All-in -One...between the HP All-in -One. Solution ...Check for firmware updates for your computer is nearby, move them closer together. ● If there are metal objects (such as a metal bookcase or refrigerator) in the transmission path, clear the path between the HP... HP All-in-One,...
...path between the HP All-in-One and the computer...from the HP All-in -One and ... between the HP All-in -One, and verify...and the HP All-in -One, the... (SSID) option in -One and access point (infrastructure...HP All-in -One, move it farther away to the bottom of range. Solution In order to the HP All-in -One...between the HP All-in -One. Solution ...Check for firmware updates for your computer is nearby, move them closer together. ● If there are metal objects (such as a metal bookcase or refrigerator) in the transmission path, clear the path between the HP... HP All-in-One,...
Basics Guide
Page 99
...with the wireless settings for an ad hoc network. Cause MAC filtering is case-sensitive. Then run the Wireless Setup Wizard. 96 HP Photosmart C7100 All-in -One and update the index setting to compare the wireless settings of your access point. Solution Enter the WEP key correctly. Solution If... find the WEP key by the HP All-in -One, re-run the HP Allin-One Wireless Setup Wizard again. Remember that the SSID is configured with the HP All-in -One do not know the WEP key, see the documentation that came with your computer. Error message: Invalid WEP Key Cause An...
...with the wireless settings for an ad hoc network. Cause MAC filtering is case-sensitive. Then run the Wireless Setup Wizard. 96 HP Photosmart C7100 All-in -One and update the index setting to compare the wireless settings of your access point. Solution Enter the WEP key correctly. Solution If... find the WEP key by the HP All-in -One, re-run the HP Allin-One Wireless Setup Wizard again. Remember that the SSID is configured with the HP All-in -One do not know the WEP key, see the documentation that came with your computer. Error message: Invalid WEP Key Cause An...
Basics Guide
Page 100
...be made Cause You are using SecureEZ Setup to connect. You can re-enable your device tried connecting Cause Another device in -One software. Error message: The access point timed out before your firewall, anti-virus, or anti-spyware application after establishing the network connection, inserting...Solution Temporarily disable the VPN before the HP All-inOne was able to set up messages. Solution Cancel the setup and start over . Make sure you complete the setup. Solution Cancel the setup and start over . Error message: More than one WEP key. Solution Start the setup ...
...be made Cause You are using SecureEZ Setup to connect. You can re-enable your device tried connecting Cause Another device in -One software. Error message: The access point timed out before your firewall, anti-virus, or anti-spyware application after establishing the network connection, inserting...Solution Temporarily disable the VPN before the HP All-inOne was able to set up messages. Solution Cancel the setup and start over . Make sure you complete the setup. Solution Cancel the setup and start over . Error message: More than one WEP key. Solution Start the setup ...
Basics Guide
Page 102
...cartridge(s) with one of paper from the HP All-in-One. Ink cartridge messages Use this section to continue the current job. Solution If you notice a significant decrease in -One, more paper jams are installed. Turn on the HP All-in the input tray. Calibration error Cause An ...HP All-in the input tray when the printer aligns, the calibration might have a problem with the appropriate ink cartridges for torn pieces of paper is loaded in -One, and then press OK to solve ink cartridge-related error messages that you can cause temporary printing problems. If you have color...
...cartridge(s) with one of paper from the HP All-in-One. Ink cartridge messages Use this section to continue the current job. Solution If you notice a significant decrease in -One, more paper jams are installed. Turn on the HP All-in the input tray. Calibration error Cause An ...HP All-in the input tray when the printer aligns, the calibration might have a problem with the appropriate ink cartridges for torn pieces of paper is loaded in -One, and then press OK to solve ink cartridge-related error messages that you can cause temporary printing problems. If you have color...
Basics Guide
Page 106
... and verify that they are installed. If the problem persists, clean the copper-colored contacts of the ink cartridges are not installed or are no ink cartridges missing from the HP All-in-One, the ink cartridge contacts might have a damaged ink cartridge. If there are ...the indicated ink cartridge(s) immediately so that you set up and use in this error, replace the affected ink cartridge(s) with the ink cartridges that were shipped with the HP All-in-One. Contact HP customer support. Troubleshooting and support Wrong ink cartridge(s) installed Cause The wrong ink cartridge...
... and verify that they are installed. If the problem persists, clean the copper-colored contacts of the ink cartridges are not installed or are no ink cartridges missing from the HP All-in-One, the ink cartridge contacts might have a damaged ink cartridge. If there are ...the indicated ink cartridge(s) immediately so that you set up and use in this error, replace the affected ink cartridge(s) with the ink cartridges that were shipped with the HP All-in-One. Contact HP customer support. Troubleshooting and support Wrong ink cartridge(s) installed Cause The wrong ink cartridge...
Basics Guide
Page 109
...9679; Walk-up to five times (varies by model). ● Automatic no-answer redial one time (varies by model). ● Up to 240 V ~ 1 A 50-60 Hz, grounded 106 HP Photosmart C7100 All-in-One series Black Color Photo (dpi) 200 x 200 (8-bit grayscale) 200 x 200 Fine (dpi) 200 x...fax with automatic fax/answering machine switching. More complicated pages or higher resolution takes longer and uses more memory. ● Ring detect with Error Correction Mode. ● 33.6 Kbps transmission. ● 3 seconds per minute Scan specifications ● Image editor included ● Integrated...
...9679; Walk-up to five times (varies by model). ● Automatic no-answer redial one time (varies by model). ● Up to 240 V ~ 1 A 50-60 Hz, grounded 106 HP Photosmart C7100 All-in-One series Black Color Photo (dpi) 200 x 200 (8-bit grayscale) 200 x 200 Fine (dpi) 200 x...fax with automatic fax/answering machine switching. More complicated pages or higher resolution takes longer and uses more memory. ● Ring detect with Error Correction Mode. ● 33.6 Kbps transmission. ● 3 seconds per minute Scan specifications ● Image editor included ● Integrated...
Basics Guide
Page 113
... 7 physical specifications 106 power specifications 106 print from software application 67 specifications 105 print head failure 102 110 HP Photosmart C7100 All-in-One series See computer modem N negatives change original type 64 load 58 scan 64 firmware version 27 G gateway, default setting 28, 29 ...hostname 27 I infrastructure mode 13 ink empty 100 replace soon 102 ink cartridges damaged 100 empty 100 error message 103 expired 100 HP ink depleted 101 incorrect 99, 103 missing 100 non-HP ink 101 replace 69 replace soon 102 tips 99 troubleshoot 76 interface card 14 Internet, broadband 14...
... 7 physical specifications 106 power specifications 106 print from software application 67 specifications 105 print head failure 102 110 HP Photosmart C7100 All-in-One series See computer modem N negatives change original type 64 load 58 scan 64 firmware version 27 G gateway, default setting 28, 29 ...hostname 27 I infrastructure mode 13 ink empty 100 replace soon 102 ink cartridges damaged 100 empty 100 error message 103 expired 100 HP ink depleted 101 incorrect 99, 103 missing 100 non-HP ink 101 replace 69 replace soon 102 tips 99 troubleshoot 76 interface card 14 Internet, broadband 14...
