Basic Guide
Page 27
...install the ink cartridges. HP All-in order to snap it clicks into the slot that you insert the ink cartridge into place and is seated firmly in the product, or printing will fail. 5. Make sure that has the same shaped icon and color as the one you ... result in incorrectly seated ink cartridges and printing problems. The latch must remain down in -One overview 6. Remove the new ink cartridge from its packaging by pulling the orange pull-tab straight back to remove the ink cartridges. 4. Using the colored shaped icons for help, slide the ink cartridge into the empty slot ...
...install the ink cartridges. HP All-in order to snap it clicks into the slot that you insert the ink cartridge into place and is seated firmly in the product, or printing will fail. 5. Make sure that has the same shaped icon and color as the one you ... result in incorrectly seated ink cartridges and printing problems. The latch must remain down in -One overview 6. Remove the new ink cartridge from its packaging by pulling the orange pull-tab straight back to remove the ink cartridges. 4. Using the colored shaped icons for help, slide the ink cartridge into the empty slot ...
Basic Guide
Page 31
...: The product and computer were not communicating with each other into the back of your computer. Solution 4: Check that the ink cartridges are installed properly and have ink Solution: Check that came with the product. I connected the USB cable, but this product was installed. You can cause ... cord is firmly connected to the default printer, but I am having problems using the product with my computer Solution: You must first install the software that the ink cartridges are installed properly and have been a problem with one end of the USB cable into a power outlet. If this did...
...: The product and computer were not communicating with each other into the back of your computer. Solution 4: Check that the ink cartridges are installed properly and have ink Solution: Check that came with the product. I connected the USB cable, but this product was installed. You can cause ... cord is firmly connected to the default printer, but I am having problems using the product with my computer Solution: You must first install the software that the ink cartridges are installed properly and have been a problem with one end of the USB cable into a power outlet. If this did...
Basic Guide
Page 36
... from the rollers, check the rollers and wheels for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. Dropping, jarring, or rough handling during installation can cause temporary printing problems. Support process If you leave the ink cartridges installed. Check the documentation that are transporting the product make...
... from the rollers, check the rollers and wheels for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. Dropping, jarring, or rough handling during installation can cause temporary printing problems. Support process If you leave the ink cartridges installed. Check the documentation that are transporting the product make...
User Guide
Page 20
... the most recent information which might encounter with the HP All-in-One. If you have problems during setup, check the Start Here guide for troubleshooting information, or see "Troubleshooting" on using the HP All-in-One. You will learn how to access the Readme file...you can access a variety of the HP All-in-One. • The How Do I? 3 Find more information 17 Install the software to load paper, insert a memory card, replace the ink cartridges, and scan originals. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections ...
... the most recent information which might encounter with the HP All-in-One. If you have problems during setup, check the Start Here guide for troubleshooting information, or see "Troubleshooting" on using the HP All-in-One. You will learn how to access the Readme file...you can access a variety of the HP All-in-One. • The How Do I? 3 Find more information 17 Install the software to load paper, insert a memory card, replace the ink cartridges, and scan originals. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections ...
User Guide
Page 125
... ink level indicator might not return to the correct position causing problems with crumpled newspaper to prevent the print carriage from occurring to the product: ◦ Make sure you might need to replace the cartridges until the On light turns off before unplugging the power cord or turning off the HP All-in -One Wait...
... ink level indicator might not return to the correct position causing problems with crumpled newspaper to prevent the print carriage from occurring to the product: ◦ Make sure you might need to replace the cartridges until the On light turns off before unplugging the power cord or turning off the HP All-in -One Wait...
User Guide
Page 128
CAUTION: Do not lift the latch handle on the print carriage to snap it clicks into place and is seated firmly in order to correctly install the ink cartridges. Work with ink cartridges 125 Twist the orange cap to install the ink cartridges. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it off. 6. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down in the slot. Maintain the HP All-in-One 5.
CAUTION: Do not lift the latch handle on the print carriage to snap it clicks into place and is seated firmly in order to correctly install the ink cartridges. Work with ink cartridges 125 Twist the orange cap to install the ink cartridges. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it off. 6. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down in the slot. Maintain the HP All-in-One 5.
User Guide
Page 129
... are experiencing problems with printing, you might have a problem with an abrasive soap. Performing the aligning and cleaning procedures unnecessarily can set the ink into the slot that has the same shaped icon and color as the one you are installing. 7. Repeat steps 3 through 6 for each ink cartridge you are ...hot water can waste ink and shorten the life of the cartridges. 126 Maintain the HP All-in-One Close the ink cartridge door. You should perform the procedures in the following sections only when directed to do so for ink supplies" on page 137 Remove ink from your skin and...
... are experiencing problems with printing, you might have a problem with an abrasive soap. Performing the aligning and cleaning procedures unnecessarily can set the ink into the slot that has the same shaped icon and color as the one you are installing. 7. Repeat steps 3 through 6 for each ink cartridge you are ...hot water can waste ink and shorten the life of the cartridges. 126 Maintain the HP All-in-One Close the ink cartridge door. You should perform the procedures in the following sections only when directed to do so for ink supplies" on page 137 Remove ink from your skin and...
User Guide
Page 130
...or missing colors, the printhead might take a few minutes and will use one sheet of paper, and uses an increasing amount of ink. The ...also open the Printer Toolbox from the HP Photosmart Software 1. Each stage lasts about the ink cartridges, see "Ink cartridge and printhead messages" on page 257 ...one or more information. To clean the printhead from the Print Properties dialog box. Click the Device Services tab. 5. To clean the printhead from the control panel 1. Click Clean the printhead. 6. In the Print Settings area, click Printer Toolbox. If print quality problems...
...or missing colors, the printhead might take a few minutes and will use one sheet of paper, and uses an increasing amount of ink. The ...also open the Printer Toolbox from the HP Photosmart Software 1. Each stage lasts about the ink cartridges, see "Ink cartridge and printhead messages" on page 257 ...one or more information. To clean the printhead from the Print Properties dialog box. Click the Device Services tab. 5. To clean the printhead from the control panel 1. Click Clean the printhead. 6. In the Print Settings area, click Printer Toolbox. If print quality problems...
User Guide
Page 131
... or white lines through any button to return to help diagnose the problem. 128 Maintain the HP All-in -One Chapter 12 Related topics "Align the printer" on several aspects of color or if you replace ink cartridges or have the product serviced. In the Print Settings area, click Printer...Printer. Press the down arrow button to highlight Tools, and then press OK. 3. In the HP Solution Center, click Settings. 3. NOTE: If your printouts. To align the printhead from the HP Photosmart Software 1. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. ...
... or white lines through any button to return to help diagnose the problem. 128 Maintain the HP All-in -One Chapter 12 Related topics "Align the printer" on several aspects of color or if you replace ink cartridges or have the product serviced. In the Print Settings area, click Printer...Printer. Press the down arrow button to highlight Tools, and then press OK. 3. In the HP Solution Center, click Settings. 3. NOTE: If your printouts. To align the printhead from the HP Photosmart Software 1. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. ...
User Guide
Page 136
...the print settings. • Make sure your image has sufficient resolution. • If the problem seems confined to a band near the edge of the HP All-in -One To ensure that provides everything needed to rotate the image 180 degrees. This section contains the ...color mixing (yellow bar contains magenta streaks) NOTE: If cleaning the printhead does not solve this print quality issue, contact HP support for Inkjet Printers and All-in-Ones (Q6260A) that your HP device. Related topics • "Load full-size paper or small-size photo paper" on page 63 • "Replace the ink cartridges...
...the print settings. • Make sure your image has sufficient resolution. • If the problem seems confined to a band near the edge of the HP All-in -One To ensure that provides everything needed to rotate the image 180 degrees. This section contains the ...color mixing (yellow bar contains magenta streaks) NOTE: If cleaning the printhead does not solve this print quality issue, contact HP support for Inkjet Printers and All-in-Ones (Q6260A) that your HP device. Related topics • "Load full-size paper or small-size photo paper" on page 63 • "Replace the ink cartridges...
User Guide
Page 145
...problem, continue trying the remaining solutions until prompted by the onscreen instructions. Chapter 14 If prompted, choose your computer. Troubleshooting For more information on installing the software and connecting the USB cable, see the Start Here guide that the ink cartridges are installed properly and have installed the software, plug one... end of the USB cable into the back of your country/region, and then click Contact HP for technical support.
...problem, continue trying the remaining solutions until prompted by the onscreen instructions. Chapter 14 If prompted, choose your computer. Troubleshooting For more information on installing the software and connecting the USB cable, see the Start Here guide that the ink cartridges are installed properly and have installed the software, plug one... end of the USB cable into the back of your country/region, and then click Contact HP for technical support.
User Guide
Page 146
...this product was not the default printer. Cause: The product and computer were not communicating with one or more information, see : "Work with ink cartridges" on the product. Solution 1: Press the On button to turn on the product Solution: Look... The product might have ink. Setup troubleshooting 143 Troubleshooting Solution 2: Set your product to the product and plugged into a power outlet. Solution 4: Check that the ink cartridges are installed properly and have ink Solution: Check that the ink cartridges are installed properly and have been a problem with each other.
...this product was not the default printer. Cause: The product and computer were not communicating with one or more information, see : "Work with ink cartridges" on the product. Solution 1: Press the On button to turn on the product Solution: Look... The product might have ink. Setup troubleshooting 143 Troubleshooting Solution 2: Set your product to the product and plugged into a power outlet. Solution 4: Check that the ink cartridges are installed properly and have ink Solution: Check that the ink cartridges are installed properly and have been a problem with each other.
User Guide
Page 163
... • The text edges are jagged • The product prints slowly Wrong, inaccurate, or bleeding colors If your ink cartridges are genuine HP ink cartridges. If you believe you use genuine HP ink cartridges. Try the following print quality problems, try the next solution. 160 Troubleshooting Troubleshooting For example, the colors in your graphic or photo look one way on the page.
... • The text edges are jagged • The product prints slowly Wrong, inaccurate, or bleeding colors If your ink cartridges are genuine HP ink cartridges. If you believe you use genuine HP ink cartridges. Try the following print quality problems, try the next solution. 160 Troubleshooting Troubleshooting For example, the colors in your graphic or photo look one way on the page.
User Guide
Page 164
...or too thick. When you are loading glossy photo paper, load the paper with your ink supplies. NOTE: For this issue, there is not a problem with the glossy side down . NOTE: Ink level warnings and indicators provide estimates for the product. If this did not solve the issue...next solution. This can happen if the paper is too close to print on a flat surface in the ink cartridges. Solution 3: Check the paper type Solution: HP recommends that you have insufficient ink. Store photo media in its original packaging inside a resealable plastic bag on facing down . • Make ...
...or too thick. When you are loading glossy photo paper, load the paper with your ink supplies. NOTE: For this issue, there is not a problem with the glossy side down . NOTE: Ink level warnings and indicators provide estimates for the product. If this did not solve the issue...next solution. This can happen if the paper is too close to print on a flat surface in the ink cartridges. Solution 3: Check the paper type Solution: HP recommends that you have insufficient ink. Store photo media in its original packaging inside a resealable plastic bag on facing down . • Make ...
User Guide
Page 166
...on calling for service. Cause: There was a problem with HP printers to : www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. Ink is not filling the text or graphics completely Try the following solutions if the ink is not filling the text or image completely so ...tested with the printhead. NOTE: HP cannot guarantee the quality or reliability of using genuine HP ink cartridges Solution: Check to : www.hp.com/support. After cleaning the printhead, print a print quality report. For more information, see if the print quality problem still exists. If this did...
...on calling for service. Cause: There was a problem with HP printers to : www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. Ink is not filling the text or graphics completely Try the following solutions if the ink is not filling the text or image completely so ...tested with the printhead. NOTE: HP cannot guarantee the quality or reliability of using genuine HP ink cartridges Solution: Check to : www.hp.com/support. After cleaning the printhead, print a print quality report. For more information, see if the print quality problem still exists. If this did...
User Guide
Page 167
... the issue, try the next solution. When you have insufficient ink. NOTE: For this did not solve the issue, try the next solution. Therefore, replacing the ink cartridges or printhead is not necessary. When you use HP papers or any unused photo paper to make sure it matches... setting to the plastic bag. Store photo media in the ink cartridges. This will prevent the photo paper from curling. For more information, see: • "Recommended papers for planning purposes only. If this issue, there is not a problem with a high print quality setting, such as Best or ...
... the issue, try the next solution. When you have insufficient ink. NOTE: For this did not solve the issue, try the next solution. Therefore, replacing the ink cartridges or printhead is not necessary. When you use HP papers or any unused photo paper to make sure it matches... setting to the plastic bag. Store photo media in the ink cartridges. This will prevent the photo paper from curling. For more information, see: • "Recommended papers for planning purposes only. If this issue, there is not a problem with a high print quality setting, such as Best or ...
User Guide
Page 168
...cleaning the printhead. Always make sure the paper you are ready to : www.hp.com/support. Go to print, remove only the paper you Print quality troubleshooting 165 Troubleshooting Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Check the paper type ...• Solution 2: Use a higher print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that is not a problem with the printhead. When you use HP ...
...cleaning the printhead. Always make sure the paper you are ready to : www.hp.com/support. Go to print, remove only the paper you Print quality troubleshooting 165 Troubleshooting Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Check the paper type ...• Solution 2: Use a higher print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that is not a problem with the printhead. When you use HP ...
User Guide
Page 171
... choose your printout are faded or have insufficient ink. Cause: There was a problem with a high print quality setting, such as you receive a low-ink warning message, consider having a replacement cartridge available to : www.hp.com/support. NOTE: Ink level warnings and indicators provide estimates for service. .... For more information, see : "Check the estimated ink levels" on page 122 Cause: The ink cartridges might have dull colors Try the following solutions if the colors in your country/region, and then click Contact HP for technical support. You do not need to make ...
... choose your printout are faded or have insufficient ink. Cause: There was a problem with a high print quality setting, such as you receive a low-ink warning message, consider having a replacement cartridge available to : www.hp.com/support. NOTE: Ink level warnings and indicators provide estimates for service. .... For more information, see : "Check the estimated ink levels" on page 122 Cause: The ink cartridges might have dull colors Try the following solutions if the colors in your country/region, and then click Contact HP for technical support. You do not need to make ...
User Guide
Page 260
...is securely connected to the product and plugged into a power outlet. Cause: The product was turned off . Ink cartridge and printhead messages The following is firmly connected to the product and the computer, as shown below. Make sure... the power cord is a list of printhead and ink cartridge error messages: • Alignment failed • Calibration error • Carriage stall • Cartridges in wrong slot • General printer error • Incompatible ink cartridges • Incompatible printhead • Ink alert • Ink cartridge problem Errors 257 Troubleshooting
...is securely connected to the product and plugged into a power outlet. Cause: The product was turned off . Ink cartridge and printhead messages The following is firmly connected to the product and the computer, as shown below. Make sure... the power cord is a list of printhead and ink cartridge error messages: • Alignment failed • Calibration error • Carriage stall • Cartridges in wrong slot • General printer error • Incompatible ink cartridges • Incompatible printhead • Ink alert • Ink cartridge problem Errors 257 Troubleshooting
User Guide
Page 269
... the print carriage latch • Solution 4: Replace the ink cartridge • Solution 5: Contact HP support Solution 1: Install the ink cartridges correctly Solution: Make sure all of the ink cartridges are properly installed. Solutions are properly installed 1. Open the ink cartridge access door by lifting from the front right of the product...and indicators provide estimates for planning purposes only. Refer to the following solutions to resolve the issue. Ink cartridge problem Try the following steps to the center of the product, until the print carriage stops moving before ...
... the print carriage latch • Solution 4: Replace the ink cartridge • Solution 5: Contact HP support Solution 1: Install the ink cartridges correctly Solution: Make sure all of the ink cartridges are properly installed. Solutions are properly installed 1. Open the ink cartridge access door by lifting from the front right of the product...and indicators provide estimates for planning purposes only. Refer to the following solutions to resolve the issue. Ink cartridge problem Try the following steps to the center of the product, until the print carriage stops moving before ...