Basic Guide
Page 29
... have reinstalled the software. 6. Uninstall the software (if you can download the software from your computer. 5. Disconnect the USB cable from your computer. Do not simply delete the HP All-in -One to the computer before restarting your computer's CD-ROM drive and then...1. Disconnect the product from the computer. 2. To verify that came with the HP Allin-One. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Restart your computer until prompted by...
... have reinstalled the software. 6. Uninstall the software (if you can download the software from your computer. 5. Disconnect the USB cable from your computer. Do not simply delete the HP All-in -One to the computer before restarting your computer's CD-ROM drive and then...1. Disconnect the product from the computer. 2. To verify that came with the HP Allin-One. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Restart your computer until prompted by...
User Guide
Page 150
... Disk Cleanup utility The Disk Cleanup utility frees hard disk space on your computer by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from your temporary folder • Deleting files created by other Windows tools • Removing optional...
... Disk Cleanup utility The Disk Cleanup utility frees hard disk space on your computer by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from your temporary folder • Deleting files created by other Windows tools • Removing optional...
User Guide
Page 152
... appear, locate the setup.exe file on the CD-ROM drive and double-click it. Network troubleshooting This section addresses problems you can download the software from www.hp.com/support. 7. When the software installation is resolved. • Solution 1: Check the cable connection • Solution 2: Check the LAN ... the issue. 6. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is complete, the HP Digital Imaging Monitor icon appears in order, with the product. Insert the product CD-ROM into your computer's CD-ROM drive and then ...
... appear, locate the setup.exe file on the CD-ROM drive and double-click it. Network troubleshooting This section addresses problems you can download the software from www.hp.com/support. 7. When the software installation is resolved. • Solution 1: Check the cable connection • Solution 2: Check the LAN ... the issue. 6. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is complete, the HP Digital Imaging Monitor icon appears in order, with the product. Insert the product CD-ROM into your computer's CD-ROM drive and then ...
User Guide
Page 213
... Solution 7: Try scanning with the software. Follow the onscreen instructions. 4. Do not connect the product to your hard drive. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. If the product still does not work, then go to the next solution. •...Image Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12:...
... Solution 7: Try scanning with the software. Follow the onscreen instructions. 4. Do not connect the product to your hard drive. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. If the product still does not work, then go to the next solution. •...Image Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12:...
User Guide
Page 214
...the CD-ROM drive and double-click it. Click the Hardware tab, and then click Device Manager. 3. Disconnect the USB cable from www.hp.com/support. 7. Click Next through all of the screens that appear in the Start Here guide that came with the product. If these...the installation. 9. Solution 2: Refresh the Windows Device Manager Solution: Refresh the Windows Device Manager. Click Finish to scan again. 10. After you can download the software from the product. 6. Cause: The software installation was not complete. On the Windows taskbar, click Start, right-click My Computer, and ...
...the CD-ROM drive and double-click it. Click the Hardware tab, and then click Device Manager. 3. Disconnect the USB cable from www.hp.com/support. 7. Click Next through all of the screens that appear in the Start Here guide that came with the product. If these...the installation. 9. Solution 2: Refresh the Windows Device Manager Solution: Refresh the Windows Device Manager. Click Finish to scan again. 10. After you can download the software from the product. 6. Cause: The software installation was not complete. On the Windows taskbar, click Start, right-click My Computer, and ...
User Guide
Page 221
... Go to scan. Try to the Utility section and download the HP Scan diagnostic utility. 6. Cause: There was a problem with the product. Solution 10: Download and install the unexpected internal error and communications failure patch Solution: Download and install the unexpected internal error and communications failure patch..... If there is no error condition, a green check mark is installed. 4. The utility is displayed next to : www.hp.com and click Software and driver downloads. 2. If this did not solve the issue, try the next solution. To install the patch 1. Go to the Patch ...
... Go to scan. Try to the Utility section and download the HP Scan diagnostic utility. 6. Cause: There was a problem with the product. Solution 10: Download and install the unexpected internal error and communications failure patch Solution: Download and install the unexpected internal error and communications failure patch..... If there is no error condition, a green check mark is installed. 4. The utility is displayed next to : www.hp.com and click Software and driver downloads. 2. If this did not solve the issue, try the next solution. To install the patch 1. Go to the Patch ...
User Guide
Page 226
... d:\setup.exe, and then press Enter. (If your temporary folder • Deleting files created by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from the Windows Start menu, click Start Search (or Run). Try using the product again...
... d:\setup.exe, and then press Enter. (If your temporary folder • Deleting files created by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from the Windows Start menu, click Start Search (or Run). Try using the product again...