Basic Guide
Page 29
...instructions. 4. For more troubleshooting information, see the inside back cover of this guide. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. When the software installation is important that you have already installed it . Specific information is installed on the ...installation and configuration issues, and some operational topics. Restart your computer. NOTE: If you can download the software from your computer. 5. Uninstall and reinstall the software If your computer's CD-ROM drive and then start the Setup program. Follow the onscreen ...
...instructions. 4. For more troubleshooting information, see the inside back cover of this guide. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. When the software installation is important that you have already installed it . Specific information is installed on the ...installation and configuration issues, and some operational topics. Restart your computer. NOTE: If you can download the software from your computer. 5. Uninstall and reinstall the software If your computer's CD-ROM drive and then start the Setup program. Follow the onscreen ...
User Guide
Page 152
.... • Solution 1: Check the cable connection • Solution 2: Check the LAN card set up a network. When the software installation is unable to resolve the issue. This section contains the following solutions to discover the product Try the following topics: •...; Wired network setup troubleshooting • Wireless setup troubleshooting Wired network setup troubleshooting This section addresses problems you can download the software from www.hp.com/support. 7. Follow the onscreen instructions and the instructions provided in the Start Here guide that came with the...
.... • Solution 1: Check the cable connection • Solution 2: Check the LAN card set up a network. When the software installation is unable to resolve the issue. This section contains the following solutions to discover the product Try the following topics: •...; Wired network setup troubleshooting • Wireless setup troubleshooting Wired network setup troubleshooting This section addresses problems you can download the software from www.hp.com/support. 7. Follow the onscreen instructions and the instructions provided in the Start Here guide that came with the...
User Guide
Page 213
... Verify if the Digital Imaging Monitor is running • Solution 4: Check the status of the following solutions separately. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. NOTE: It is important that the hardware is installed correctly Solution: Verify that all ... (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12...
... Verify if the Digital Imaging Monitor is running • Solution 4: Check the status of the following solutions separately. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. NOTE: It is important that the hardware is installed correctly Solution: Verify that all ... (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12...
User Guide
Page 214
... and the instructions provided in the Start Here guide that appear in length, or a defective USB cable. Disconnect the USB cable from www.hp.com/support. 7. A New Hardware found screen might be caused by an incomplete installation, a USB cable longer than 3 meters (9.8 feet...installation. 9. Double-click Universal Serial Bus Controllers. 4. If this error to install the USB Composite Device. 8. NOTE: If you can download the software from the product. 6. To refresh the Windows Device Manager 1. Click USB Composite Device, click Action, and then click Uninstall. Click Finish...
... and the instructions provided in the Start Here guide that appear in length, or a defective USB cable. Disconnect the USB cable from www.hp.com/support. 7. A New Hardware found screen might be caused by an incomplete installation, a USB cable longer than 3 meters (9.8 feet...installation. 9. Double-click Universal Serial Bus Controllers. 4. If this error to install the USB Composite Device. 8. NOTE: If you can download the software from the product. 6. To refresh the Windows Device Manager 1. Click USB Composite Device, click Action, and then click Uninstall. Click Finish...
User Guide
Page 221
...Fix button to the component. Cause: There was a problem with the product. Go to the Utility section and download the HP Scan diagnostic utility. 6. Select Download drivers and software (and firmware). 3. Solution 11: Check the USB chipset and controller Solution: Check the USB chipset and controller.... Go to : www.hp.com and click Software and driver downloads. 2. This patch resolves the An unexpected internal error has occurred error and other communication failures with the connection ...
...Fix button to the component. Cause: There was a problem with the product. Go to the Utility section and download the HP Scan diagnostic utility. 6. Select Download drivers and software (and firmware). 3. Solution 11: Check the USB chipset and controller Solution: Check the USB chipset and controller.... Go to : www.hp.com and click Software and driver downloads. 2. This patch resolves the An unexpected internal error has occurred error and other communication failures with the connection ...
User Guide
Page 226
...does not run the Disk Cleanup utility a. Cause: The software needed to install the software. 6. i. b. Install the software. Follow the prompts on your computer by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • ... folders. After selecting the components to Do not show this message again. 4. Try using the product again. h. c. To install the software a. Click Apply, and then click Close. Click the check box next to remove, click OK. 5. Errors 223 Troubleshooting NOTE: If...
...does not run the Disk Cleanup utility a. Cause: The software needed to install the software. 6. i. b. Install the software. Follow the prompts on your computer by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • ... folders. After selecting the components to Do not show this message again. 4. Try using the product again. h. c. To install the software a. Click Apply, and then click Close. Click the check box next to remove, click OK. 5. Errors 223 Troubleshooting NOTE: If...