Basic Guide
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...remove the ink cartridges from the product, more paper jams are likely to all ink cartridges in print quality. • Do not clean the printhead unnecessarily. Information on the control panel to qualified online support specialists • Software and driver updates for the product • Valuable...register the product 3. Check the documentation that might not return to the correct position. • Store ink cartridges at www.hp.com/support. HP online support is the fastest source for torn pieces of this guide. 34 Troubleshooting and support Troubleshooting and support Call...
...remove the ink cartridges from the product, more paper jams are likely to all ink cartridges in print quality. • Do not clean the printhead unnecessarily. Information on the control panel to qualified online support specialists • Software and driver updates for the product • Valuable...register the product 3. Check the documentation that might not return to the correct position. • Store ink cartridges at www.hp.com/support. HP online support is the fastest source for torn pieces of this guide. 34 Troubleshooting and support Troubleshooting and support Call...
User Guide
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... a photo 118 Adjust the brightness of your photos 119 Apply special color effects to your photos 120 12 Maintain the HP All-in-One Work with ink cartridges...121 Information on ink cartridges and the printhead 121 Check the estimated ink levels 122 Replace the ink cartridges 123 ...Remove ink from your skin and clothing 126 Advanced printhead maintenance 126 Print a printer status report...128 Print and evaluate a print quality report 129 Clean the HP All-in-One...133 Clean the glass...133 Clean the lid backing...134 Clean the exterior...135 Turn off the...
... a photo 118 Adjust the brightness of your photos 119 Apply special color effects to your photos 120 12 Maintain the HP All-in-One Work with ink cartridges...121 Information on ink cartridges and the printhead 121 Check the estimated ink levels 122 Replace the ink cartridges 123 ...Remove ink from your skin and clothing 126 Advanced printhead maintenance 126 Print a printer status report...128 Print and evaluate a print quality report 129 Clean the HP All-in-One...133 Clean the glass...133 Clean the lid backing...134 Clean the exterior...135 Turn off the...
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... • Print and evaluate a print quality report • Clean the HP All-in-One • Turn off the HP All-in-One Work with ink cartridges 121 This can result in -One, you will also need to replace ink cartridges, clean the printhead assembly, or align the printer from your copies and scans remain... clear. Maintain the HP All-in-One 12 Maintain the HP All-in-One The HP All-in the original sealed packages until ...
... • Print and evaluate a print quality report • Clean the HP All-in-One • Turn off the HP All-in-One Work with ink cartridges 121 This can result in -One, you will also need to replace ink cartridges, clean the printhead assembly, or align the printer from your copies and scans remain... clear. Maintain the HP All-in-One 12 Maintain the HP All-in-One The HP All-in the original sealed packages until ...
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Maintain the HP All-in-One Chapter 12 • Turn off the HP All-in-One by pressing the On button. Related topics • "Check the estimated ink levels" on page 122 • "Clean the printhead" on page 127 Check the estimated ink levels You can easily check the ink supply level to determine how soon... you might be parked on the right side in the service station. ◦ Make sure you turn off the HP All-in-One, the print carriage might...
Maintain the HP All-in-One Chapter 12 • Turn off the HP All-in-One by pressing the On button. Related topics • "Check the estimated ink levels" on page 122 • "Clean the printhead" on page 127 Check the estimated ink levels You can easily check the ink supply level to determine how soon... you might be parked on the right side in the service station. ◦ Make sure you turn off the HP All-in-One, the print carriage might...
User Guide
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...to remove ink from fabric. You should perform the procedures in -One Maintain the HP All-in-One Chapter 12 Make sure that has the same shaped icon and color as the one you might have a problem with the printhead. Close the ink cartridge door. Related topics "Shop for ink ...you are installing. 7. Performing the aligning and cleaning procedures unnecessarily can set the ink into the slot that you insert the ink cartridge into the fabric. Wash the fabric in cold water and use chlorine bleach. Advanced printhead maintenance If you are experiencing problems with printing,...
...to remove ink from fabric. You should perform the procedures in -One Maintain the HP All-in-One Chapter 12 Make sure that has the same shaped icon and color as the one you might have a problem with the printhead. Close the ink cartridge door. Related topics "Shop for ink ...you are installing. 7. Performing the aligning and cleaning procedures unnecessarily can set the ink into the slot that you insert the ink cartridge into the fabric. Wash the fabric in cold water and use chlorine bleach. Advanced printhead maintenance If you are experiencing problems with printing,...
User Guide
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... Toolbox from the HP Photosmart Software 1. Follow the prompts until you complete both stages of cleaning, try aligning the printer. Press the down arrow button to unclog and clean the nozzles in -One If you receive an error message about two minutes, uses one or more information. Press any incorrect or missing colors, the printhead might take a few...
... Toolbox from the HP Photosmart Software 1. Follow the prompts until you complete both stages of cleaning, try aligning the printer. Press the down arrow button to unclog and clean the nozzles in -One If you receive an error message about two minutes, uses one or more information. Press any incorrect or missing colors, the printhead might take a few...
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... -One NOTE: Ink level warnings and indicators provide estimates for planning purposes only. uneven ink distribution Figure 12-4 Sample text area - You do not need to avoid possible printing delays. expected result • If the type is not legible, you can check the estimated ink levels from the control panel or HP Photosmart... shown on the left side of ink. The type should be sharp and clear. jagged text • If the text is uneven, streaked, or smeared, clean the printhead, and then print this diagnostic page again. Look at the large text above the color blocks.
... -One NOTE: Ink level warnings and indicators provide estimates for planning purposes only. uneven ink distribution Figure 12-4 Sample text area - You do not need to avoid possible printing delays. expected result • If the type is not legible, you can check the estimated ink levels from the control panel or HP Photosmart... shown on the left side of ink. The type should be sharp and clear. jagged text • If the text is uneven, streaked, or smeared, clean the printhead, and then print this diagnostic page again. Look at the large text above the color blocks.
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...text. Figure 12-9 Adjacent color blocks - expected result Print and evaluate a print quality report 131 Figure 12-8 Sample demonstration picture - streaks NOTE: If cleaning the printhead and aligning the printer do not solve this issue after inserting clean, wrinkle-free paper, contact HP support for service. ...scraped NOTE: If you still encounter this print quality issue, contact HP support for service. 4. The division between the two colors should be sharp and clean, with no blurriness or area of mixed color. Maintain the HP All-in-One • If the picture is wrinkled.
...text. Figure 12-9 Adjacent color blocks - expected result Print and evaluate a print quality report 131 Figure 12-8 Sample demonstration picture - streaks NOTE: If cleaning the printhead and aligning the printer do not solve this issue after inserting clean, wrinkle-free paper, contact HP support for service. ...scraped NOTE: If you still encounter this print quality issue, contact HP support for service. 4. The division between the two colors should be sharp and clean, with no blurriness or area of mixed color. Maintain the HP All-in-One • If the picture is wrinkled.
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...the page. Maintain the HP All-in -One Figure 12-13 Color bars - Figure 12-14 Color bars - The bars should not contain any of the color bars are streaked, or if the color of the block is blurry, fuzzy, or the color seems mixed, clean the printhead, and then print this...red' block) and incorrect colors ('green' block) NOTE: If cleaning the printhead does not solve this diagnostic page again. Look at the color bars at the labeled color blocks above the color bars. white streaks (blue bar) and uneven color (top bar) 132 Maintain the HP All-in -One Chapter 12 If the division...
...the page. Maintain the HP All-in -One Figure 12-13 Color bars - Figure 12-14 Color bars - The bars should not contain any of the color bars are streaked, or if the color of the block is blurry, fuzzy, or the color seems mixed, clean the printhead, and then print this...red' block) and incorrect colors ('green' block) NOTE: If cleaning the printhead does not solve this diagnostic page again. Look at the color bars at the labeled color blocks above the color bars. white streaks (blue bar) and uneven color (top bar) 132 Maintain the HP All-in -One Chapter 12 If the division...
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... seems confined to rotate the image 180 degrees. Clean the HP All-in -One Figure 12-15 Color bars - If you might not appear on page 159 Clean the HP All-in-One To ensure that provides everything needed to clean the glass and lid backing. Related topics •.... color mixing (yellow bar contains magenta streaks) NOTE: If cleaning the printhead does not solve this print quality issue, contact HP support for Inkjet Printers and All-in -One. This section contains the following topics: • Clean the glass • Clean the lid backing • Clean the exterior Clean the...
... seems confined to rotate the image 180 degrees. Clean the HP All-in -One Figure 12-15 Color bars - If you might not appear on page 159 Clean the HP All-in-One To ensure that provides everything needed to clean the glass and lid backing. Related topics •.... color mixing (yellow bar contains magenta streaks) NOTE: If cleaning the printhead does not solve this print quality issue, contact HP support for Inkjet Printers and All-in -One. This section contains the following topics: • Clean the glass • Clean the lid backing • Clean the exterior Clean the...
User Guide
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... genuine HP ink cartridges. If you believe you purchased genuine HP ink cartridges, go to help . • Colors look like they are using genuine HP ink cartridges Solution: Check to see if your graphic or photo look one of the following solutions if the colors appear...• Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Clean the printhead • Solution 8: Contact HP support Solution 1: Make sure you are using a non-HP supply will not be covered under warranty. Chapter 14 • Printouts have a feathering appearance instead of ...
... genuine HP ink cartridges. If you believe you purchased genuine HP ink cartridges, go to help . • Colors look like they are using genuine HP ink cartridges Solution: Check to see if your graphic or photo look one of the following solutions if the colors appear...• Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Clean the printhead • Solution 8: Contact HP support Solution 1: Make sure you are using a non-HP supply will not be covered under warranty. Chapter 14 • Printouts have a feathering appearance instead of ...
User Guide
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... needed to see : • "Change the saturation, brightness, or color tone" on page 77 • "Change the print speed or quality" on page 76 • "Choose papers for printing and copying" on paper. Solution 7: Clean the printhead Solution: If the previous solutions did not resolve the issue, try the...printer. Chapter 14 If this did not solve the issue, try the next solution. If this did not solve the issue, try cleaning the printhead. For more information, see if advanced color settings such as HP Advanced Photo Paper, is required. Troubleshooting 162 Troubleshooting
... needed to see : • "Change the saturation, brightness, or color tone" on page 77 • "Change the print speed or quality" on page 76 • "Choose papers for printing and copying" on paper. Solution 7: Clean the printhead Solution: If the previous solutions did not resolve the issue, try the...printer. Chapter 14 If this did not solve the issue, try the next solution. If this did not solve the issue, try cleaning the printhead. For more information, see if advanced color settings such as HP Advanced Photo Paper, is required. Troubleshooting 162 Troubleshooting
User Guide
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...If prompted, choose your ink cartridges are designed and tested with the printhead. Genuine HP ink cartridges are genuine HP ink cartridges. Cause: There was a problem with HP printers to see : • "Clean the printhead" on page 127 • "Print and evaluate a print quality ... print settings • Solution 4: Check the paper type • Solution 5: Clean the printhead • Solution 6: Contact HP support Solution 1: Make sure you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. If this did not solve the issue, try...
...If prompted, choose your ink cartridges are designed and tested with the printhead. Genuine HP ink cartridges are genuine HP ink cartridges. Cause: There was a problem with HP printers to see : • "Clean the printhead" on page 127 • "Print and evaluate a print quality ... print settings • Solution 4: Check the paper type • Solution 5: Clean the printhead • Solution 6: Contact HP support Solution 1: Make sure you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. If this did not solve the issue, try...
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...the next solution. Cause: There was loaded in the input tray. After cleaning the printhead, print a print quality report. Go to print, remove only the paper you are ready to : www.hp.com/support. Always make sure the paper you Print quality troubleshooting 165 ...higher print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that you are printing on page 129 Cause: The printhead needed to see : • "Clean the printhead" on page 127 • "Print and evaluate a print quality report" on is not a problem...
...the next solution. Cause: There was loaded in the input tray. After cleaning the printhead, print a print quality report. Go to print, remove only the paper you are ready to : www.hp.com/support. Always make sure the paper you Print quality troubleshooting 165 ...higher print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that you are printing on page 129 Cause: The printhead needed to see : • "Clean the printhead" on page 127 • "Print and evaluate a print quality report" on is not a problem...
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..., streaks, or marks on it is loaded correctly • Solution 2: Use a higher print quality setting • Solution 3: Align the printer • Solution 4: Clean the printhead • Solution 5: Check the ink levels • Solution 6: Contact HP support Troubleshooting 166 Troubleshooting When you installed with a high print quality setting, such as Best or Maximum dpi.
..., streaks, or marks on it is loaded correctly • Solution 2: Use a higher print quality setting • Solution 3: Align the printer • Solution 4: Clean the printhead • Solution 5: Check the ink levels • Solution 6: Contact HP support Troubleshooting 166 Troubleshooting When you installed with a high print quality setting, such as Best or Maximum dpi.
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...using Maximum dpi" on page 82 Cause: The print quality or copy setting on page 128 Cause: The printer needed to be cleaned. For more information, see: • "Clean the printhead" on page 127 • "Print and evaluate a print quality report" on page 63 Cause: The paper was set too ...loaded correctly in the input tray. For more information, see : "Load paper" on page 129 Cause: The printhead needed to be aligned. If this did not solve the issue, try cleaning the printhead. Print the image with a high print quality setting, such as Best or Maximum dpi. Solution 1: Make ...
...using Maximum dpi" on page 82 Cause: The print quality or copy setting on page 128 Cause: The printer needed to be cleaned. For more information, see: • "Clean the printhead" on page 127 • "Print and evaluate a print quality report" on page 63 Cause: The paper was set too ...loaded correctly in the input tray. For more information, see : "Load paper" on page 129 Cause: The printhead needed to be aligned. If this did not solve the issue, try cleaning the printhead. Print the image with a high print quality setting, such as Best or Maximum dpi. Solution 1: Make ...
User Guide
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...expected. • Solution 1: Check the print settings • Solution 2: Check the paper type • Solution 3: Clean the printhead • Solution 4: Check the ink levels • Solution 5: Contact HP support Solution 1: Check the print settings Solution: Check the print settings. • Check the paper type setting to ...with the printhead. For more information, see : • "Set the paper type for printing" on page 75 • "Change the print speed or quality" on page 76 • "Print using Maximum dpi" on page 122 Cause: The ink cartridges might have dull colors Try the ...
...expected. • Solution 1: Check the print settings • Solution 2: Check the paper type • Solution 3: Clean the printhead • Solution 4: Check the ink levels • Solution 5: Contact HP support Solution 1: Check the print settings Solution: Check the print settings. • Check the paper type setting to ...with the printhead. For more information, see : • "Set the paper type for printing" on page 75 • "Change the print speed or quality" on page 76 • "Print using Maximum dpi" on page 122 Cause: The ink cartridges might have dull colors Try the ...
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For best results when printing images, use HP papers or any unused photo paper to the plastic bag. This will prevent the photo paper from curling. Solution 3: Clean the printhead Solution: If the previous solutions did not solve the issue, try the next solution. Solution 4: Check the ..." on page 60 • "Information on paper" on page 129 Cause: The printhead needed to use immediately. If this did not solve the issue, try cleaning the printhead. For more information, see : • "Clean the printhead" on page 127 • "Print and evaluate a print quality report" on page...
For best results when printing images, use HP papers or any unused photo paper to the plastic bag. This will prevent the photo paper from curling. Solution 3: Clean the printhead Solution: If the previous solutions did not solve the issue, try the next solution. Solution 4: Check the ..." on page 60 • "Information on paper" on page 129 Cause: The printhead needed to use immediately. If this did not solve the issue, try cleaning the printhead. For more information, see : • "Clean the printhead" on page 127 • "Print and evaluate a print quality report" on page...
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...custom fonts that the product is not a problem with your country/region, and then click Contact HP for service. Plug the power cord back in the previous solutions, contact HP support for information on the product. 7. If prompted, choose your ink supplies. Print quality ...your printouts is not necessary. • Solution 1: Use TrueType or OpenType fonts • Solution 2: Align the printer • Solution 3: Clean the printhead Solution 1: Use TrueType or OpenType fonts Solution: Use TrueType or OpenType fonts to ensure that have completed all of the steps provided in ,...
...custom fonts that the product is not a problem with your country/region, and then click Contact HP for service. Plug the power cord back in the previous solutions, contact HP support for information on the product. 7. If prompted, choose your ink supplies. Print quality ...your printouts is not necessary. • Solution 1: Use TrueType or OpenType fonts • Solution 2: Align the printer • Solution 3: Clean the printhead Solution 1: Use TrueType or OpenType fonts Solution: Use TrueType or OpenType fonts to ensure that have completed all of the steps provided in ,...
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... browsing 20 photo paper copy 109 load 63 specifications 309 photos add a frame 97 add color effect 97 adjust brightness 97 crop 98, 118 325 See paper Media Access Control (MAC)...44, 45 memory cards digital camera cannot read 189 error message 247 file unreadable 244 HP All-in-Onecannot read 190 insert 96 photos missing 245 save files to computer 96 scan... maintain printhead 126 maintenance align printer 128 check ink levels 122 clean exterior 135 clean glass 133 clean lid backing 134 clean printhead 127 diagnostic page 129 print quality report 129 printer status report 128 printhead 126 replace...
... browsing 20 photo paper copy 109 load 63 specifications 309 photos add a frame 97 add color effect 97 adjust brightness 97 crop 98, 118 325 See paper Media Access Control (MAC)...44, 45 memory cards digital camera cannot read 189 error message 247 file unreadable 244 HP All-in-Onecannot read 190 insert 96 photos missing 245 save files to computer 96 scan... maintain printhead 126 maintenance align printer 128 check ink levels 122 clean exterior 135 clean glass 133 clean lid backing 134 clean printhead 127 diagnostic page 129 print quality report 129 printer status report 128 printhead 126 replace...