User Manual
Page 96
...a self-test report 1. If the color blocks continue to show print quality problems after cleaning and aligning, contact HP support. Print reports and forms 95 Press to call HP support. The HP All-in -One enables you to highlight Tools, and...Ink delivery system information: displays the approximate ink level of each installed ink cartridge, the status of each ink cartridge, the date each cartridge was installed, and the date each cartridge will expire. • Print quality pattern: displays six color blocks, representing each of color indicate there are no print quality problems...
...a self-test report 1. If the color blocks continue to show print quality problems after cleaning and aligning, contact HP support. Print reports and forms 95 Press to call HP support. The HP All-in -One enables you to highlight Tools, and...Ink delivery system information: displays the approximate ink level of each installed ink cartridge, the status of each ink cartridge, the date each cartridge was installed, and the date each cartridge will expire. • Print quality pattern: displays six color blocks, representing each of color indicate there are no print quality problems...
User Manual
Page 104
.... NOTE: If you still have colored paper loaded in -One prints a test page, aligns the print head, and calibrates the printer. To align the printer from the HP Photosmart Software 1. Click Align the Printer. Work with ink cartridges 103 Press Setup. If you have print quality problems after aligning and cleaning, contact HP support. Load letter, A4, or...
.... NOTE: If you still have colored paper loaded in -One prints a test page, aligns the print head, and calibrates the printer. To align the printer from the HP Photosmart Software 1. Click Align the Printer. Work with ink cartridges 103 Press Setup. If you have print quality problems after aligning and cleaning, contact HP support. Load letter, A4, or...
User Manual
Page 105
... soft material that will need a replacement ink cartridge. Make sure you continue to obtain a replacement ink cartridge. The HP All-in -One Chapter 12 To clean the print head from the HP Photosmart Software 1. Related topics "Align the printer" on page 102 Clean the ink cartridge contacts Clean the copper-colored ink cartridge contacts if all ink cartridges are satisfied with the quality of -warranty...
... soft material that will need a replacement ink cartridge. Make sure you continue to obtain a replacement ink cartridge. The HP All-in -One Chapter 12 To clean the print head from the HP Photosmart Software 1. Related topics "Align the printer" on page 102 Clean the ink cartridge contacts Clean the copper-colored ink cartridge contacts if all ink cartridges are satisfied with the quality of -warranty...
User Manual
Page 110
... topics: • Communication problems over a USB connection • Information on ink cartridges and the print head • Information on paper • Clear paper jams Communication problems over a USB connection NOTE: For information on network communication problems, see "Memory card troubleshooting" on page 139. Press the On button to the HP All-in-One and plugged into the...
... topics: • Communication problems over a USB connection • Information on ink cartridges and the print head • Information on paper • Clear paper jams Communication problems over a USB connection NOTE: For information on network communication problems, see "Memory card troubleshooting" on page 139. Press the On button to the HP All-in-One and plugged into the...
User Manual
Page 112
... printing problems. Information on photo paper can feed incorrectly through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on the left and right side of the HP All-in -One. Fingerprints on paper The HP All-...with most paper types. This wastes ink and shortens the life of paper types before buying a large quantity. Test a variety of the cartridges. • Handle ink cartridges carefully. When you plan to use paper that stretches easily. Clear paper jams If the HP All-in -One. 2. Press in the tabs ...
... printing problems. Information on photo paper can feed incorrectly through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on the left and right side of the HP All-in -One. Fingerprints on paper The HP All-...with most paper types. This wastes ink and shortens the life of paper types before buying a large quantity. Test a variety of the cartridges. • Handle ink cartridges carefully. When you plan to use paper that stretches easily. Clear paper jams If the HP All-in -One. 2. Press in the tabs ...
User Manual
Page 116
..., colored paper, paper with each other. For more information, see : "Set your country/region, and then click Contact HP for information on the HP All-in -One and computer. If prompted, choose your language and country/region" on page 15 I received a message on the display that the ink cartridges are... be turned on the print head assembly. For more of paper. If the alignment fails again, you might be a problem with ink cartridges" on page 99 Cause: The HP All-in -One and computer are installed properly and have a defective sensor on . For more information, see : "Load paper" on ...
..., colored paper, paper with each other. For more information, see : "Set your country/region, and then click Contact HP for information on the HP All-in -One and computer. If prompted, choose your language and country/region" on page 15 I received a message on the display that the ink cartridges are... be turned on the print head assembly. For more of paper. If the alignment fails again, you might be a problem with ink cartridges" on page 99 Cause: The HP All-in -One and computer are installed properly and have a defective sensor on . For more information, see : "Load paper" on ...
User Manual
Page 117
...not assigned to solve any problems you might be some packing material inside the HP All-in -One on the display or ...One has a paper jam. Software installation troubleshooting Use this section to drive letter D, enter the appropriate drive letter. If your CD-ROM drive is blocked. Remove any objects that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart...Cause: The HP All-in -One off and open the ink cartridge door. Solution: There might encounter while setting up the HP Allin-One software. ...
...not assigned to solve any problems you might be some packing material inside the HP All-in -One on the display or ...One has a paper jam. Software installation troubleshooting Use this section to drive letter D, enter the appropriate drive letter. If your CD-ROM drive is blocked. Remove any objects that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart...Cause: The HP All-in -One off and open the ink cartridge door. Solution: There might encounter while setting up the HP Allin-One software. ...
User Manual
Page 124
...• Cables to make sure that are specifically designed for the type of project you are having problems with print quality, try uninstalling the HP All-in-One software, rebooting your computer, and temporarily disabling your anti-virus or anti-spyware applications after installation is... to work well together to provide high-quality output. • Replace refilled or empty ink cartridges with genuine HP ink cartridges. • Check the device settings to and from your modem or HP All-in-One Internet connection (if applicable) Cause: A firewall, anti-virus, or anti-spyware application...
...• Cables to make sure that are specifically designed for the type of project you are having problems with print quality, try uninstalling the HP All-in-One software, rebooting your computer, and temporarily disabling your anti-virus or anti-spyware applications after installation is... to work well together to provide high-quality output. • Replace refilled or empty ink cartridges with genuine HP ink cartridges. • Check the device settings to and from your modem or HP All-in-One Internet connection (if applicable) Cause: A firewall, anti-virus, or anti-spyware application...
User Manual
Page 125
...; If you print, clean the electrical contacts. If the problem persists after cleaning and aligning, contact HP support for the HP All-in-One. For additional ink cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. Solution: Use HP Premium Papers or any problems. If the color blocks show a problem, investigate other causes, such as the image file or...
...; If you print, clean the electrical contacts. If the problem persists after cleaning and aligning, contact HP support for the HP All-in-One. For additional ink cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. Solution: Use HP Premium Papers or any problems. If the color blocks show a problem, investigate other causes, such as the image file or...
User Manual
Page 126
...great results, time after cleaning and aligning, contact HP support for information on the HP All-in the input tray and print the image with HP printers to match the type of the page. If the problem persists, use genuine HP ink cartridges. For more information, see : • "...paper in -One is raised, wrinkled, or very thick, such as Best, Maximum dpi, or High Resolution. Genuine HP ink cartridges are using non-HP ink. For best results when printing images, use HP Premium Plus Photo Paper. Check the color blocks in the input tray. If the problem persists after time...
...great results, time after cleaning and aligning, contact HP support for information on the HP All-in the input tray and print the image with HP printers to match the type of the page. If the problem persists, use genuine HP ink cartridges. For more information, see : • "...paper in -One is raised, wrinkled, or very thick, such as Best, Maximum dpi, or High Resolution. Genuine HP ink cartridges are using non-HP ink. For best results when printing images, use HP Premium Plus Photo Paper. Check the color blocks in the input tray. If the problem persists after time...
User Manual
Page 128
...Print quality troubleshooting 127 Troubleshooting For more information, see: "Load paper" on facing down . If the problem persists after time. Genuine HP ink cartridges are printing on calling for any problems. If the color blocks show print quality problems, perform a printer alignment. Printer service or repairs required as Best, Maximum dpi, or High Resolution. ... : • "Clean the print head" on page 103 • "Print a self-test report" on page 95 • "Align the printer" on the HP All-in-One is loaded correctly. For best results when printing images, use of non...
...Print quality troubleshooting 127 Troubleshooting For more information, see: "Load paper" on facing down . If the problem persists after time. Genuine HP ink cartridges are printing on calling for any problems. If the color blocks show print quality problems, perform a printer alignment. Printer service or repairs required as Best, Maximum dpi, or High Resolution. ... : • "Clean the print head" on page 103 • "Print a self-test report" on page 95 • "Align the printer" on the HP All-in-One is loaded correctly. For best results when printing images, use of non...
User Manual
Page 134
...ink cartridge door. Solution: Look at the On button located on again. Make sure the power cord is not communicating with the HP All-in the input tray. Solution: Turn the HP All-in -One on the top of the printer driver has changed. Solution: Load paper in -One. For more information, see : "Communication problems...For more information, see : "Load paper" on the HP All-in -One is connected to turn on page 109 Cause: The HP All-in -One. In the HP Photosmart Software, click Status. Press the On button to the HP Allin-One and the computer as shown below. Cause: The status of...
...ink cartridge door. Solution: Look at the On button located on again. Make sure the power cord is not communicating with the HP All-in the input tray. Solution: Turn the HP All-in -One on the top of the printer driver has changed. Solution: Load paper in -One. For more information, see : "Communication problems...For more information, see : "Load paper" on the HP All-in -One is connected to turn on page 109 Cause: The HP All-in -One. In the HP Photosmart Software, click Status. Press the On button to the HP Allin-One and the computer as shown below. Cause: The status of...
User Manual
Page 150
... is cropped when I make a borderless copy Cause: The HP All-in-One cropped some of the image around the margins of the copy...messages • File messages • General user messages • Paper messages • Power and connection messages • Ink cartridge messages Device messages The following is a list of the original. For more information, see : "Resize an original to...Load your original is full • Scanner failure • Photo tray problem • Photo tray cannot engage Errors 149 Troubleshooting For more information, see : • "Resize an original to Page....
... is cropped when I make a borderless copy Cause: The HP All-in-One cropped some of the image around the margins of the copy...messages • File messages • General user messages • Paper messages • Power and connection messages • Ink cartridge messages Device messages The following is a list of the original. For more information, see : "Resize an original to...Load your original is full • Scanner failure • Photo tray problem • Photo tray cannot engage Errors 149 Troubleshooting For more information, see : • "Resize an original to Page....
User Manual
Page 151
...printing accessory is missing Firmware revision mismatch Cause: The revision number of the HP All-in -One off the HP All-in -One on again. If prompted, choose your scan. Solution: Turn the HP All-in -One firmware does not match the revision number of the software. Go to ... Solution: Try making fewer copies. If the problem continues, contact HP support. If there is not enough paper in the photo tray. Solution: Turn off and open the ink cartridge door. Restart your country/region, and then click Contact HP for information on calling for technical support. Solution...
...printing accessory is missing Firmware revision mismatch Cause: The revision number of the HP All-in -One off the HP All-in -One on again. If prompted, choose your scan. Solution: Turn the HP All-in -One firmware does not match the revision number of the software. Go to ... Solution: Try making fewer copies. If the problem continues, contact HP support. If there is not enough paper in the photo tray. Solution: Turn off and open the ink cartridge door. Restart your country/region, and then click Contact HP for information on calling for technical support. Solution...
User Manual
Page 162
Make sure the power cord is a list of the HP All-in-One to the HP All-in-One and the computer, as shown below. For more information, see: "Communication problems over a USB connection" on page 109 Ink cartridge messages The following ink cartridges cannot be used , it was not turned off properly. Solution: Look at the display on and...
Make sure the power cord is a list of the HP All-in-One to the HP All-in-One and the computer, as shown below. For more information, see: "Communication problems over a USB connection" on page 109 Ink cartridge messages The following ink cartridges cannot be used , it was not turned off properly. Solution: Look at the display on and...
User Manual
Page 163
... the ink cartridge(s) with the HP All-in -One cannot continue printing until the indicated ink cartridge(s) are out of paper is loaded in -One. All printing will stop. For more information, see the printed documentation that you have color or photo paper loaded in -One supports, see : "Replace the ink cartridges" on the control panel. Chapter 14 • Ink cartridge problem • Ink cartridge(s) are...
... the ink cartridge(s) with the HP All-in -One cannot continue printing until the indicated ink cartridge(s) are out of paper is loaded in -One. All printing will stop. For more information, see the printed documentation that you have color or photo paper loaded in -One supports, see : "Replace the ink cartridges" on the control panel. Chapter 14 • Ink cartridge problem • Ink cartridge(s) are...
User Manual
Page 164
... the ink cartridges" on page 99 Cause: The ink cartridge(s) are not intended for use in -One. Replace the ink cartridge(s) with the HP All-in-One. Solution: The indicated ink cartridge(s) cannot be used after cleaning the ink cartridge contacts, you can resume printing. Ink cartridge problem Cause: The indicated ink cartridge(s) are missing or are damaged. If there are no ink cartridges missing from the HP All-in -One, and...
... the ink cartridges" on page 99 Cause: The ink cartridge(s) are not intended for use in -One. Replace the ink cartridge(s) with the HP All-in-One. Solution: The indicated ink cartridge(s) cannot be used after cleaning the ink cartridge contacts, you can resume printing. Ink cartridge problem Cause: The indicated ink cartridge(s) are missing or are damaged. If there are no ink cartridges missing from the HP All-in -One, and...
User Manual
Page 169
... affected ink cartridge(s) with the ink cartridges that were shipped with the HP All-in-One. Cause: One or more information, see : "Replace the ink cartridges" on page 99 Troubleshooting 168 Troubleshooting Chapter 14 To resolve this error, replace the affected ink cartridge(s) with the ink cartridges that were shipped with the HP All-in-One. If the problem persists, clean the copper-colored contacts of the ink cartridges...
... affected ink cartridge(s) with the ink cartridges that were shipped with the HP All-in-One. Cause: One or more information, see : "Replace the ink cartridges" on page 99 Troubleshooting 168 Troubleshooting Chapter 14 To resolve this error, replace the affected ink cartridge(s) with the ink cartridges that were shipped with the HP All-in-One. If the problem persists, clean the copper-colored contacts of the ink cartridges...
User Manual
Page 171
...problems • Proactive device updates, support alerts, and HP newsgrams that came with the HP All-in Japan. The specified ink cartridges are available when you register the HP All-in -One, as a sample printout. c. d. b. Be near the HP All-in-One when you need to customers in -One... sure that company. Reset the HP All-in -One by pressing the On button. 3. b. To find support and warranty information, go to describe your problem in the upper left corner of the HP All-inOne. Make a color copy to contact HP support, do the following before you...
...problems • Proactive device updates, support alerts, and HP newsgrams that came with the HP All-in Japan. The specified ink cartridges are available when you register the HP All-in -One, as a sample printout. c. d. b. Be near the HP All-in-One when you need to customers in -One... sure that company. Reset the HP All-in -One by pressing the On button. 3. b. To find support and warranty information, go to describe your problem in the upper left corner of the HP All-inOne. Make a color copy to contact HP support, do the following before you...
User Manual
Page 184
... connection problems device not found 160 HP All-in print 49 Browsing photos 16 buttons, control panel 7 C cancel button 7 copy 93 print job 62 scan 83 cartridges. See ink cartridges CAT-5 Ethernet cable 20 choose paper 34 clean exterior 98 glass 97 ink cartridge contacts 104 lid backing 98 print head 103 color dull 128 smeared 126 color graphics...
... connection problems device not found 160 HP All-in print 49 Browsing photos 16 buttons, control panel 7 C cancel button 7 copy 93 print job 62 scan 83 cartridges. See ink cartridges CAT-5 Ethernet cable 20 choose paper 34 clean exterior 98 glass 97 ink cartridge contacts 104 lid backing 98 print head 103 color dull 128 smeared 126 color graphics...
