Reference Guide
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Disconnect the HP Photosmart from your computer's CD drive. 2. Open the Applications: Hewlett-Packard folder. 3. To install the software, insert the HP software CD into your computer. 2. The product cannot be found during software installation, try the following any ...Network Troubleshooting Use this section to solve problems you have a wireless connection, start with step 1 and proceed through step 4 as necessary. Press button next to Wireless Menu. 3. Press button next to Scan. 2. To run the Wireless Network Test 1. Double-click HP Uninstaller. Press button next to Run ...
Disconnect the HP Photosmart from your computer's CD drive. 2. Open the Applications: Hewlett-Packard folder. 3. To install the software, insert the HP software CD into your computer. 2. The product cannot be found during software installation, try the following any ...Network Troubleshooting Use this section to solve problems you have a wireless connection, start with step 1 and proceed through step 4 as necessary. Press button next to Wireless Menu. 3. Press button next to Scan. 2. To run the Wireless Network Test 1. Double-click HP Uninstaller. Press button next to Run ...
Reference Guide
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...Press button next to Print Network Configuration Page. 2. Press button next to Scan. 2. Sometimes, cycling the power will recover a network communication issue. • If the previous step does not solve the problem and you are included in this order: router first, then the product..., and finally the computer. To run the Network Diagnostic tool. English Troubleshooting You can re-enable your firewall application after software installation If the HP Photosmart has been successfully...
...Press button next to Print Network Configuration Page. 2. Press button next to Scan. 2. Sometimes, cycling the power will recover a network communication issue. • If the previous step does not solve the problem and you are included in this order: router first, then the product..., and finally the computer. To run the Network Diagnostic tool. English Troubleshooting You can re-enable your firewall application after software installation If the HP Photosmart has been successfully...
User Guide
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... page ...29 7 Scan Scan to a computer ...33 Scan to a memory card ...34 8 Copy Copy text or mixed documents 38 9 Reprint photos...43 10 Save photos...45 11 Work with cartridges Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup...
... page ...29 7 Scan Scan to a computer ...33 Scan to a memory card ...34 8 Copy Copy text or mixed documents 38 9 Reprint photos...43 10 Save photos...45 11 Work with cartridges Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup...
User Guide
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...problem 12 Solve a problem This section contains the following information: • Product name (HP Photosmart... Copy troubleshooting • Scan troubleshooting • Errors HP support • HP support by phone • Additional warranty options HP support by phone Phone ...support options and availability vary by product, country/region, and language. To determine the duration of the computer and the product. Placing a call • After the phone support period Phone support period One...
...problem 12 Solve a problem This section contains the following information: • Product name (HP Photosmart... Copy troubleshooting • Scan troubleshooting • Errors HP support • HP support by phone • Additional warranty options HP support by phone Phone ...support options and availability vary by product, country/region, and language. To determine the duration of the computer and the product. Placing a call • After the phone support period Phone support period One...
User Guide
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...paper tray, and then try the alignment again. In the HP Solution Center, click Settings. 3. When prompted, ensure plain white letter or A4 paper is loaded in the paper tray when you have colored paper loaded in the paper tray, then press OK. ...problem, clean the print cartridges. To align the print cartridges from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Click the Device Services tab. 5. Cause: The print cartridges needed to scan the page. To clean the print cartridges from the HP Photosmart...
...paper tray, and then try the alignment again. In the HP Solution Center, click Settings. 3. When prompted, ensure plain white letter or A4 paper is loaded in the paper tray when you have colored paper loaded in the paper tray, then press OK. ...problem, clean the print cartridges. To align the print cartridges from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Click the Device Services tab. 5. Cause: The print cartridges needed to scan the page. To clean the print cartridges from the HP Photosmart...
User Guide
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Cause: The brightness was not set correctly. This can cause poor-quality scans. Solution 2: Clean the glass and lid Solution: Turn off the product, unplug the power cord, and use a soft cloth to wipe the glass and the ... software Solution: Adjust the brightness in the software, and then rescan the original. If this did not solve the issue, try the next solution. Solve a problem Text is incorrect or missing Try the following is a list of product-related error messages: • Door open • Firmware revision mismatch • Memory is...
Cause: The brightness was not set correctly. This can cause poor-quality scans. Solution 2: Clean the glass and lid Solution: Turn off the product, unplug the power cord, and use a soft cloth to wipe the glass and the ... software Solution: Adjust the brightness in the software, and then rescan the original. If this did not solve the issue, try the next solution. Solve a problem Text is incorrect or missing Try the following is a list of product-related error messages: • Door open • Firmware revision mismatch • Memory is...