User Guide
Page 70
...color text. Scanned image shows dotted lines instead of text Solution: Make a black-and-white copy of the document lid. Cause: If you used the Text image type to scan text that has graphics or artwork surrounding the text, the scanner might not be what you planned to solve these scan problems... not at 300 x 300 dpi, in the destination application. Cause: The scan document settings were incorrect. 68 Solve a problem Text format is one of the scan document settings in the software. The product interprets anything that the scanned text layout and formatting are retained. ...
...color text. Scanned image shows dotted lines instead of text Solution: Make a black-and-white copy of the document lid. Cause: If you used the Text image type to scan text that has graphics or artwork surrounding the text, the scanner might not be what you planned to solve these scan problems... not at 300 x 300 dpi, in the destination application. Cause: The scan document settings were incorrect. 68 Solve a problem Text format is one of the scan document settings in the software. The product interprets anything that the scanned text layout and formatting are retained. ...
User Guide
Page 71
.... This can cause poor-quality scans. Cause: The brightness was not set correctly. Solve a problem Text is incorrect or missing Try the following is a list of product-related error messages: • Door open • Firmware revision mismatch • Memory is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69
.... This can cause poor-quality scans. Cause: The brightness was not set correctly. Solve a problem Text is incorrect or missing Try the following is a list of product-related error messages: • Door open • Firmware revision mismatch • Memory is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69
User Guide
Page 72
...door was not turned off properly. Restart your country/region, and then click Contact HP for information on calling for technical support. If the problem continues, contact HP support. Cause: The document you were copying exceeded the memory of the software. ...Improper shutdown Solution: Press the On button to scan again. Go to : www.hp.com/support. Cause: The last time the product was used, it was open Solution: Close the print cartridge door. Scanner...
...door was not turned off properly. Restart your country/region, and then click Contact HP for information on calling for technical support. If the problem continues, contact HP support. Cause: The document you were copying exceeded the memory of the software. ...Improper shutdown Solution: Press the On button to scan again. Go to : www.hp.com/support. Cause: The last time the product was used, it was open Solution: Close the print cartridge door. Scanner...