HP C4780 Support Question
HP C4780 Support Question
Find answers below for this question about HP C4780 - Photosmart All-in-One Color Inkjet.Need a HP C4780 manual? We have 3 online manuals for this item!
Question posted by leecarby on April 16th, 2012
Prints A Shadow On Words. Scanner Problems
When I try to print a Word doc, the words have a shadow, but the test page prints great. What is going on? Also, my scanner is really slow (might take 10 minutes to fully scan) and normally doesn't end up scanning completely. Please help
Current Answers
Related HP C4780 Manual Pages
Reference Guide - Page 4
...take a few minutes for service. ...Photosmart does not turn on the product. 3. The product might be a problem...try plugging the product
directly into a power outlet. • Test the power outlet to turn the product off the product, and then unplug the power cord. Go to
install the product software. If you are unable to print...appliance that your default printing device: • Windows ...
User Guide - Page 17
... to a store-processed photo. HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using HP papers that are printing. Get sharp, crisp images when you are specifically designed for easy handling without tabs). It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch) (with or without smudging. Original...
User Guide - Page 18
... Photo Paper to share.
16
Paper basics Paper basics
Chapter 5
Recommended papers for printing
If you want the best print quality, HP recommends using paper designed for casual photo printing. HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your HP Photosmart.
It is acid-free. Get sharp, crisp images when you use and...
User Guide - Page 52
... Tri-color print cartridge
Result
Colors print as grayscale. In addition, you can only print jobs from the computer. The ink-backup mode is initiated when a print cartridge is not a true black.
Related topics "Replace the cartridges" on page 50
Ink-backup mode output
Printing in the product, verify that the print cartridge is not supported in the HP Photosmart...
User Guide - Page 63
... ink levels" on page 47 Cause: The print cartridges might start to avoid possible printing delays. For best results when printing images, use HP papers or any other paper type that you purchased genuine HP print cartridges, go to replace the cartridges until it stops at a time. Solve a problem
NOTE: HP cannot guarantee the quality or...
User Guide - Page 64
... are still noticing a problem, print a self-test report to scan the page. If the self-test report shows a problem, clean the print cartridges. Load letter or A4 unused plain white paper into the paper tray. 2. The product prints a print cartridge alignment sheet. 7. Cause: The print cartridges needed to replace the print cartridges. To clean the print cartridges from the HP Photosmart Software...
User Guide - Page 71
...the back of the document lid. Solve a problem
Text is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software
Errors
69 Errors
This section contains the...; Print cartridge messages
Product messages
The following is a list of product-related error messages: • Door open • Firmware revision mismatch • Memory is incorrect or missing
Try the...
User Guide - Page 72
...print cartridge door. Chapter 12
Door open .
Solve a problem
Cause: The print cartridge door was not turned off . Go to turn it is full Solution: Try...try plugging the power cord directly into a power outlet rather than a surge protector or power strip. Improper shutdown Solution: Press the On button to : www.hp.com/support. If the problem continues, contact HP support. Scanner...
User Guide - Page 73
... the back of the USB cable is installed, restart your computer.
If this did not solve the issue, try the next solution. Solve a problem
Missing HP Photosmart Software Try the following solutions. • Solution 1: Install the HP Photosmart Software • Solution 2: Check the connection from the product to your computer, see the setup instructions that...
User Guide - Page 75
...create a print preview file. Cause: Some of the files on the card is corrupt, reformat the memory card in your digital camera. Solve a problem
File not found Solution: Close some applications and try the ... Solution: Make sure that the images on the memory card are not using the HP Photosmart Software.
If the file system on the inserted memory card were damaged.
Cause: The file...
User Guide - Page 84
... first solution does not solve the problem, continue trying the remaining solutions until the print carriage is missing, incorrectly installed, or not intended for your product Try the following solutions to resolve the issue. If you believe you use genuine HP print cartridges.
Genuine HP print cartridges are designed and tested with the most likely solution first...
User Guide - Page 85
... until it towards you out of the slot. Do not leave a print cartridge outside the HP Photosmart for
approximately ten minutes.
1 Copper-colored contacts 2 Ink nozzles (do not clean)
8. Hold the print cartridge with the HP logo on the print cartridge to dry for more than 30 minutes.
4.
Solve a problem
3. Lightly press down on top, and insert the...
User Guide - Page 87
... cartridges. Clean only the copper-colored contacts. To clean the print cartridge contacts 1. Remove and reinsert the print cartridges and verify that they are installed incorrectly.
Inspect the print cartridge contacts for more than 30 minutes.
4. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. Solve a problem
Solution 3: Remove and reinsert...
User Guide - Page 91
... next solution. TIP: Coffee filters are lint-free and work well for the tri-color print cartridge on the product and open the print cartridge door. Solve a problem
6. Solution 2: Clean the print cartridge contacts Solution: Clean the print cartridge contacts. Cause: The indicated print cartridge were installed incorrectly.
Make sure you have the following materials available: •...
User Guide - Page 92
... to dry for approximately ten minutes.
1 Copper-colored contacts 2 Ink nozzles (do not clean)
8. NOTE: Do not remove both print cartridges at a time. Clean only the copper-colored contacts. Lightly press down on top, and insert the print cartridge back into place.
90
Solve a problem Do not leave a print cartridge outside the HP Photosmart for ink and debris...
User Guide - Page 100
... and work well for the tri-color print cartridge on the left side.
Repeat steps 1 and 2 for cleaning print cartridges. • Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridge or the product.
98
Solve a problem Solution 2: Clean the print cartridge contacts Solution: Clean the print cartridge contacts on the right...
User Guide - Page 101
... you out of the product.
2. Hold the print cartridge by its sides. 7. Solve a problem
To clean the print cartridge contacts 1. NOTE: Do not remove both print cartridges at a time. Lightly press down on the product and open the print cartridge door. Inspect the print cartridge contacts for
approximately ten minutes.
1 Copper-colored contacts 2 Ink nozzles (do not clean...
User Guide - Page 103
...problem
HP recommends that you use genuine HP print cartridges. HP recommends that you easily produce great results, time after time. Go... to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on the display to avoid printing delays. Errors 101
Genuine HP print cartridges are designed and tested...
User Guide - Page 108
... manner. paper) Up to 30 Up to 40 Up to 10 Up to 30
Up to 30
Up to the complexity of supported media sizes, see the printer software. Design for more information about ppi resolution, see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan...
User Guide - Page 119
... damaged 87 error message 82, 87 incorrect 82 low on ink 77 missing 87 non-HP ink 81 previously used 100 print settings print quality 64 printer found screen, Windows 10 printer sharing usb 10 Windows 10 printing with one ink cartridge 50 Printing Shortcuts tab 31 problems copy 67 error messages 69 print 60 scan 68
117
Index
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