HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by sueward45282 on October 18th, 2012
The Banner Says: Print Cartridge Problem, Tri-color. Refer To Device Doc.
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Related HP Officejet 4500 Manual Pages
Getting Started Guide - Page 14
...printer software using the CD that the fax function is located below the Orientation setting.)
Note: If you cannot find the pop-up menu, try changing the resolution or contrast settings and then resending the fax. Press the
(Start) button
Tip: If the recipient has problems...black fax or a color fax), click the button that has "(Fax)" in the name.
4. Choose the printer that opens the ...
Getting Started Guide - Page 24
...includes an error code, you are
using a phone splitter, the splitter could cause faxing problems. Try connecting the printer directly to Step 2. If you might always show Phone Off Hook.)
• Other... the printer. (If you have when setting up fax for faxing.
Note: If the printer is having problems setting up modem to send e-mail or access the Internet.
• If you can print a ...
User Guide - Page 12
... Full...210 Device Disconnected...210 Ink Alert...210 Cartridge Problem...211
Solution 1: Install the ink cartridges correctly 211 Solution 2: Turn the product off and on 213 Solution 3: Clean the electrical contacts 213 Solution 4: Replace the ink cartridge 213 Paper Mismatch...213 The cartridge cradle cannot move 213 Paper Jam...213 Paper Jam...213 The printer is out...
User Guide - Page 28
... device.
6. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the plastic strip, since they can damage it. Gently lower the automatic document feeder mechanism to the correct position causing problems with a nonabrasive glass cleaner. Clean the plastic strip with a soft cloth or sponge slightly moistened with the ink cartridges and print...
User Guide - Page 35
... then click Save. Print on custom-sized paper.
NOTE: With certain types of paper (called Properties, Options, Printer Setup, Printer, or Preferences. 5. Load paper in the Print quality drop-down list...colors to change settings, click the button that is created by the device. This creates smooth and natural shades of gray. • Black Print Cartridge Only: uses black ink to print...
User Guide - Page 66
... only. You can cause temporary printing problems, or even permanent damage. When you should know the part names and how to handle the ink cartridges.
1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape
Hold the ink cartridges by using the printer Toolbox (Windows) or the HP...
User Guide - Page 67
... the front access door.
You might damage the product if the ink cartridges are replacing the tri-color ink cartridge, remove the ink cartridge from the slot on the left. For more information about ordering ink cartridges for changing. The print carriage moves to avoid possible printing delays. Make sure the product is idle and silent, and then...
User Guide - Page 69
..., see Load media. If you push the ink cartridge in -One prints an ink cartridge alignment sheet. Press OK The HP All-in firmly until it into place. Make sure you align the ink cartridges, the alignment will fail.
Make sure you are installing the tri-color ink cartridge, slide it snaps into the left slot. Close...
User Guide - Page 79
... fails
If the alignment process fails, make sure you have a defective sensor or ink cartridge. Refer to a functioning alternating current (AC) power outlet.
Check the device setup For more information. Try to www.hp.com/support. Solve printing problems
75 If the problem persists, visit the HP Web site (www.hp.com/ support) for more information, see...
User Guide - Page 80
... be installed correctly. If there is a problem communicating with the device, try temporarily disabling the firewall.
For more information, see Clean the ink cartridges. If the problem persists, the firewall is not the source of the device. ◦ Make sure you are secure. • If the device is connected to print
Check the system configuration and resources Make...
User Guide - Page 82
... recommended that you use genuine HP cartridges. Do not replace cartridges to help .
If the first solution does not solve the problem, continue trying the remaining solutions until the issue is less than 3 meters (9.8 feet) long to minimize the effects of the application to interpret print settings properly. The device prints half a page, then ejects the paper...
User Guide - Page 85
... solution. Try using a program on the diagnostic report, continue to replace the cartridges yet. If you see one or more information about replacing cartridges, see Replace the ink cartridges.
• If the ink-level graphic shows cartridges that have been enlarged too much might appear fuzzy or blurry. • If the problem seems confined to print a diagnostic...
User Guide - Page 86
Tri-color is low - Evaluate the Print Quality Diagnostic Report:
a Ink level b Color bars c Large-font text d Alignment pattern
a. If a box is completely white, you might need to double-check cartridge ink levels. Black is OK.
82
Solve a problem Load regular, white, letter-size or A4 paper 2. Ink level: Look at the Ink level boxes to replace...
User Guide - Page 87
... printed by the Tri-color Ink Cartridge Ragged or irregularly streaked or faded bars
Example of Good Color Bars: All bars are solid, sharp-edged, and extend with white or other colors), and should see seven color bars. Poor print quality and unexpected printouts
83 b. You should be solid (not streaked with uniform color across the entire page.
The printer...
User Guide - Page 92
NOTE: To prevent problems causing ragged bars on the Self-Test Report, try the following solutions: • Avoid leaving un-taped ink cartridges outside of the printer for an extended period of bad color bars -
Bar colors are printed by the Tri-color Ink Cartridge
Ragged or irregularly streaked or faded bars
Example of bad black bar -
For more information about...
User Guide - Page 100
...suitable for the job. Try cleaning the device. Solve scan problems
If the following : ◦ Make sure that the ADF input tray is missing
96
Solve a problem For more information, see...The device prints half a page, then ejects the paper
Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are snug against the sides of non-HP ink cartridges....
User Guide - Page 137
...x 401.5 x 216.7 mm (17.1 x 15.8 x 8.5 inches)
Device weight (does not include print supplies) 5.9 kg (13 lb)
Product features and capacities
Feature
Capacity
Connectivity
• USB 2.0-compliant high speed device • Wired (Ethernet) network (some models
only) • Wireless 802.11b/g (some models only)
Ink cartridges
Black and tri-color ink cartridge
Supply yields
Visit www.hp.com...
User Guide - Page 214
...this problem, try the following events has occurred: • The product has been turned off. • The cable connecting the product - For more information, see Solve fax problems.
Device ...Full • Device Disconnected • Ink Alert • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • Paper Jam • The printer is out of...
User Guide - Page 215
... supplies, see HP supplies and accessories. To solve this problem, try to replace the ink cartridges until the issue is left in the initialization process, which prepares the device and cartridges for printing. If the first solution does not solve the problem, continue trying the remaining solutions until print quality becomes unacceptable. You might damage the product if the...
User Guide - Page 217
... information, see Maintain the device. • Make sure ...problem, try to turn it on the ink cartridge. To clear the obstruction, press the product for service or replacement. Solution 4: Replace the ink cartridge Replace the indicated ink cartridge. Paper Mismatch
The paper size or type selected in the printer driver does not match the paper loaded in the
printer driver, and then print...
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