HP C4780 Support Question
HP C4780 Support Question
Find answers below for this question about HP C4780 - Photosmart All-in-One Color Inkjet.Need a HP C4780 manual? We have 3 online manuals for this item!
Question posted by Dardrc on February 17th, 2014
How To Fix Print Cartridge Problem Error Messege On A Hp C4780
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Current Answers
Related HP C4780 Manual Pages
User Guide - Page 62
... the following solutions to help you use genuine HP print cartridges. Genuine HP print cartridges are designed and tested with the most likely solution first. Chapter 12
When the software installation is properly installed, double-click the HP Solution Center icon on the desktop. Solutions are genuine HP print cartridges. Solve a problem
To verify that you easily produce great results...
User Guide - Page 63
... Cause: The print cartridges might start to : www.hp.com/go/anticounterfeit
Cause: Non-HP print cartridges were being used. NOTE: Do not leave unused photo paper in the cartridges. The paper might...and indicators provide estimates for the product. Solve a problem
NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty.
Check ...
User Guide - Page 64
... white paper into the paper tray. 2. Solve a problem
Check product
Follow these steps. • Step 1: Align the print cartridges • Step 2: Clean the print cartridges
Step 1: Align the print cartridges Solution: Aligning the print cartridges can also open the Printer Toolbox from the HP Photosmart Software 1. Step 2: Clean the print cartridges Solution: If there is ink remaining in...
User Guide - Page 65
Click Clean the Print Cartridges. 6.
Make sure you have paper loaded in your software application, this button might need to choose a lower print quality setting if colors are running into each stage, review the quality of the product. Depending on your software application, click Print. 3. In the Print Settings area, click Printer Toolbox. Click the Device Services tab...
User Guide - Page 66
...: If you have inaccurate color
Photo printouts are still having a problem, contact HP support for technical support. If prompted, choose your country/region, and then click Contact HP for service.
Preview your software application, as long as they are greater than the minimum margins the product supports. Cancel the print job if the margins are...
User Guide - Page 71
... the software Solution: Adjust the brightness in the software, and then rescan the original.
Solve a problem
Text is incorrect or missing
Try the following is a list of product-related error messages: • Door open • Firmware revision mismatch • Memory is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software
Errors
69
User Guide - Page 72
... Solution: Try making fewer copies at a time. Solve a problem
Cause: The print cartridge door was busy or an unknown cause interrupted your country/region, and then click Contact HP for information on a power strip or by using a wall switch.
70
Solve a problem Firmware revision mismatch Solution: Contact HP support for technical support. Cause: The revision number...
User Guide - Page 76
... run in ink-backup mode with only the black print cartridge installed, and a borderless print job was initiated.
74
Solve a problem Cause: The computer did not solve the issue, try the next solution. for example, delete temporary files. Install the tri-color print cartridge. Borderless printing error Solution: Borderless printing cannot occur with your computer. If this did not...
User Guide - Page 79
... at: www.hp.com/recycle. Errors
77 Cause: Paper in the paper tray was in the paper tray until print quality becomes unacceptable. You do not need to dry.
When you have installed a refilled or remanufactured cartridge, or a cartridge that is not intended for use in this product • Print cartridges in wrong slot • Print cartridge problem • Previously...
User Guide - Page 80
To align newly installed print cartridges 1. NOTE: If you have colored paper loaded in the paper tray. Recycle or discard the page.
If prompted, choose your country/region, and then click Contact HP for information on the right front corner of paper is loaded in the paper tray when you have colored paper loaded in the...
User Guide - Page 82
... Cause: The print cartridge was defective. For more information, see the printed documentation that they are using the correct print cartridges for your country/region, and then click Contact HP for information on . Go to the far right side of the product.
3.
Solve a problem
Chapter 12
Solution 5: Print cartridge might be defective Solution: If the alignment error persists and you...
User Guide - Page 83
...: The indicated print cartridges were installed incorrectly. Solve a problem
4. Do not touch the ink nozzles or the copper-colored contacts. If it...color print cartridge on the right. Errors
81
Make sure you do not remove the copper colored tape containing the electrical contacts.
1 Copper-colored contacts 2 Plastic tape with genuine HP cartridges.
Remove the black print cartridge...
User Guide - Page 84
...: One or both of non-HP supplies. If you believe you purchased genuine HP print cartridges, go /anticounterfeit For more information, see: "Replace the cartridges" on the product and open the print cartridge door. The print carriage moves to : www.hp.com/go to the far right side of the product.
82
Solve a problem Genuine HP print cartridges are designed and tested with...
User Guide - Page 85
...Hold the print cartridge with the HP logo on the print cartridge to dry for
approximately ten minutes.
1 Copper-colored contacts 2 Ink nozzles (do not clean)
8. Errors
83 NOTE: Do not remove both print cartridges at a time. Inspect the print cartridge contacts for more than 30 minutes.
4. Make sure you out of the slot. Do not leave a print cartridge outside the HP Photosmart for ink...
User Guide - Page 87
... from it towards you
out of the print cartridges. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. If the problem persists, clean the copper-colored contacts of the slot.
Remove and clean each print cartridge one at the same time. Hold the print cartridge by its sides. 7. Turn on the print cartridge to release it, and then pull...
User Guide - Page 93
... product, replace the indicated print cartridges with the product. Solve a problem
Cause: The print cartridge contacts needed to
www.hp.com/support. You can only print jobs from a memory card).
If prompted, choose your country/region, and then click Contact HP for information on page 51 Cause: The print cartridge was damaged. Errors
91 You cannot initiate a print job from the control...
User Guide - Page 96
...solution first. Repeat steps 1 and 2 for technical support.
Solve a problem
Chapter 12
5. Reinsert the print cartridge by sliding it clicks into the slot on the left side. Cause: The indicated print cartridges were installed incorrectly. If prompted, choose your country/region, and then click Contact HP for information on calling for the tri-color print cartridge on the right.
User Guide - Page 101
Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. The print carriage moves to the far right side of the product.
3. Hold the print cartridge by its sides. 7. Turn on the print cartridge to dry for
approximately ten minutes.
1 Copper-colored contacts 2 Ink nozzles (do not clean)
Errors
99 Inspect the print cartridge contacts for more than 30 ...
User Guide - Page 103
... depleted. Cause: There was previously used in the message, and then contact HP support. HP recommends that you have an new print cartridge available, to avoid printing delays. Cause: The genuine HP ink cartridge was a problem with genuine HP cartridges. Errors 101 General printer error Solution: Write down the error code provided in some other product. Go to continue, or replace the...
User Guide - Page 119
... pages 29 print cartridges align 78 damaged 87 error message 82, 87 incorrect 82 low on ink 77 missing 87 non-HP ink 81 previously used 100 print settings print quality 64 printer found screen, Windows 10 printer sharing usb 10 Windows 10 printing with one ink cartridge 50 Printing Shortcuts tab 31 problems copy 67 error messages 69 print 60 scan...
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