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HP C4780 Support Question

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Question posted by uyjexa on September 8th, 2013

Hp Photosmart C4780 Print Cartridge Problem Does It Need Both?

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Current Answers

Answer #1: Posted by DreadPirateRoberts on October 17th, 2013 11:00 AM
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
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points
You will have to replace the cartridge, if the unit provides a message of one of the colors being empty, before the unit will resume printing. It is a maintenance mechanism to prevent the product from self-damage.

Related HP C4780 Manual Pages

Reference Guide - Page 1

... the software. For computers without a CD/DVD drive, please go to www.hp.com/support to use the Easy One Button wireless setup. Printed in [country] Printed in [country] Printed in [country] © 2009 Hewlett-Packard Development Company, L.P. *XXXXX-XXXXX* *XXXXX-XXXXX* XXXXX-XXXXX Black Cartridge XXX Tri-color Cartridge XXX English HP Photosmart C4700 series 1 Unpack Important!
Reference Guide - Page 3

... HP Photosmart is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print...will not need to configure it is already connected to more information see www.hp.com/go/inkusage.  In the Help Viewer, select HP Product Help. Select Add a Device, and...
User Guide - Page 3

... HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print envelopes ...27 Print on specialty media ...28 Print a Web page ...29 7 Scan Scan to a computer ...33 Scan to a memory card ...34 8 Copy Copy text or mixed documents 38 9 Reprint photos...43 10 Save photos...45 11 Work with cartridges...
User Guide - Page 49

...cartridges 47 In addition, some residual ink is left in another printer, the ink level indicator might need to replace the cartridges until the print quality is used in the cartridge ... HP Photosmart Software 1. NOTE: You can easily check the ink supply level to determine how soon you receive a low-ink warning message, consider having a replacement cartridge available to Print Settings...
User Guide - Page 63

... Paper. You do not allow printed photos to replace the cartridges until it stops at a time. Step 2: Load the stack of paper correctly Solution: Remove the stack of paper correctly Step 1: Use the correct paper type Solution: HP recommends that is appropriate for planning purposes only. Solve a problem NOTE: HP cannot guarantee the quality or...
User Guide - Page 64

... need to determine if there is loaded in the print cartridges, but you are still noticing a problem, print a self-test report to replace the print cartridges. Load the page print side down on the right front corner of the glass, and then press OK to be removed. To clean the print cartridges from the HP Photosmart Software 1. To align the print cartridges from the HP Photosmart...
User Guide - Page 65

...Print. 3. NOTE: You can also open the Printer Toolbox from one to choose a lower print quality setting if colors are three stages of the printed page. Click the Device Services tab. 5. After each other. In the Print...the next phase of the product. Cause: The print cartridges needed to see if advanced color settings such as HP Advanced Photo Paper is loaded in the paper tray...
User Guide - Page 71

... cause poor-quality scans. Solve a problem Text is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69 Errors This section contains the following categories of messages about your product: • Product messages • File messages • General user messages • Paper messages • Print cartridge messages Product messages The...
User Guide - Page 75

...any photos stored on the memory card are not using the HP Photosmart Software. Cause: The memory card file system was invalid.... and TIF images. CAUTION: Reformatting the memory card will need to your digital camera. If this does not work, ...Solve a problem File not found Solution: Close some applications and try printing the photos from your memory card to create a print preview file...
User Guide - Page 76

...; Solution 2: Empty the Recycle Bin on your computer's hard disk. Install the tri-color print cartridge. Refer to the documentation that run in ink-backup mode with only the black print cartridge installed, and a borderless print job was initiated. 74 Solve a problem Solve a problem Chapter 12 General user messages The following solutions. • Solution 1: Close some applications...
User Guide - Page 79

... some other media require a drying time that has been used in wrong slot • Print cartridge problem • Previously used genuine HP cartridge installed • Original HP ink has been depleted • General printer error Low on a flat surface to dry. Solve a problem Paper orientation error Solution: Insert paper into the paper tray with the short edge...
User Guide - Page 80

... Contact HP for technical support. Recycle or discard the page. Cause: You installed new print cartridges that needed alignment....problem, continue trying the remaining solutions until the issue is removed from the print cartridges • Solution 4: Check if print cartridges are listed in the paper tray when you align the print cartridges, the alignment fails. NOTE: If you have colored...
User Guide - Page 85

... into the slot. Clean only the copper-colored contacts. Hold the print cartridge with the HP logo on the print cartridge to dry for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Solve a problem 3. Remove and clean each print cartridge one at the same time. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. NOTE...
User Guide - Page 87

... the print cartridge to dry for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) Errors 85 NOTE: Do not remove both of the print cartridges. Remove and clean each print cartridge one at the same time. Remove and reinsert the print cartridges and verify that they are installed incorrectly. Do not leave a print cartridge outside the HP Photosmart for...
User Guide - Page 89

... tape Cause: When the product detected that the print cartridge is initiated. Solve a problem removed from each print cartridge. When plastic tape covers the print cartridge contacts, the product cannot detect that only one print cartridge is installed, inkbackup mode is installed. 1 Copper-colored contacts 2 Plastic tape with a single print cartridge, but it slows the product and affects...
User Guide - Page 92

... lint-free cloth into place. 90 Solve a problem Make sure you out of the product. 3. NOTE: Do not remove both print cartridges at a time. Hold the print cartridge by its sides. 7. Wait until it . 6. Hold the print cartridge with the HP logo on the print cartridge to dry for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Solve...
User Guide - Page 93

...; Solution 1: Check the print cartridge • Solution 2: Contact HP support for service Solution 1: Check the print cartridge Solution: Check to see : "Cartridge warranty information" on calling for the other print cartridge. 10. If you are using ink-backup mode. Solve a problem Cause: The print cartridge contacts needed to www.hp.com/support. You can only print jobs from a memory...
User Guide - Page 96

... cannot remove them from the product, contact HP support for service. Print cartridge problem The message might indicate which cartridge is resolved. 94 Solve a problem Go to resolve the issue. If prompted, choose your country/region, and then click Contact HP for technical support. Repeat steps 1 and 2 for the tri-color print cartridge on calling for information on the left...
User Guide - Page 101

... HP Photosmart for ink and debris buildup. 5. Hold the print cartridge by its sides. 7. Lightly press down on the product and open the print cartridge door. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from the back of the slot. Clean only the copper-colored contacts. Inspect the print cartridge...
User Guide - Page 102

Repeat if necessary for the other print cartridge. 10. Previously used genuine HP cartridge installed Solution: Check the print quality of the print cartridges were having a problem. Make sure you can only print jobs from a memory card). Cause: The print cartridge contacts needed to continue. 100 Solve a problem If this did not solve the issue, try the next solution. If only one of...

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