Basic Guide
Page 24
...software and connecting the USB cable, see the Start Here guide that came with one end of the USB cable into the back of your product to the product ...continue trying the remaining solutions until prompted by the onscreen instructions. Make sure the power cord is firmly connected to be the default printer. Cause: The product might have been turned on your computer to change your ...computer and the other . Cause: You sent the print job to the default printer, but I connected the USB cable, but this product was installed. Cause: There might not have been...
...software and connecting the USB cable, see the Start Here guide that came with one end of the USB cable into the back of your product to the product ...continue trying the remaining solutions until prompted by the onscreen instructions. Make sure the power cord is firmly connected to be the default printer. Cause: The product might have been turned on your computer to change your ...computer and the other . Cause: You sent the print job to the default printer, but I connected the USB cable, but this product was installed. Cause: There might not have been...
User Guide
Page 98
... Turn off the case. Clean the lid backing Minor debris can purchase an HP Cleaning Kit for Inkjet Printers and All-in-Ones (Q6260A) that provides everything needed to wipe dust, smudges, and stains off the product, unplug the power cord, and raise the lid. 2. To clean the lid backing 1. Do not scrub the backing. For...
... Turn off the case. Clean the lid backing Minor debris can purchase an HP Cleaning Kit for Inkjet Printers and All-in-Ones (Q6260A) that provides everything needed to wipe dust, smudges, and stains off the product, unplug the power cord, and raise the lid. 2. To clean the lid backing 1. Do not scrub the backing. For...
User Guide
Page 107
...To uninstall the software and reset the product 1. Disconnect and reset the product. Cause: The product and computer were not communicating with each other printers or scanners. From the Windows Start menu, click Run (or click Accessories, and then Run). 2. b. Press the On button to your CD... product a. The Minimum System Checks screen appears Solution: Click Details to see what the specific problem is turned on your computer. Disconnect the power cord from your computer. Turn off the product, and then turn off the product, and then turn it on again. • If necessary,...
...To uninstall the software and reset the product 1. Disconnect and reset the product. Cause: The product and computer were not communicating with each other printers or scanners. From the Windows Start menu, click Run (or click Accessories, and then Run). 2. b. Press the On button to your CD... product a. The Minimum System Checks screen appears Solution: Click Details to see what the specific problem is turned on your computer. Disconnect the power cord from your computer. Turn off the product, and then turn off the product, and then turn it on again. • If necessary,...
User Guide
Page 136
...sure the print carriage can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Print troubleshooting 133 Borderless printing produces unexpected results Solution: Try ...paper" on the product. Make sure the power cord is not responding Try the following solutions to the product and plugged into a power outlet. Press the On button to avoid paper... in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is turned off . ...
...sure the print carriage can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Print troubleshooting 133 Borderless printing produces unexpected results Solution: Try ...paper" on the product. Make sure the power cord is not responding Try the following solutions to the product and plugged into a power outlet. Press the On button to avoid paper... in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is turned off . ...
User Guide
Page 140
... it is not lit, the product is resolved. • Solution 1: Turn on the product. Make sure the power cord is automatically selected when you have selected the correct printer in the File menu of paper. If this did not solve the issue, try to print Try the following solutions... You can move freely • Solution 9: Check the connection from the product to the product and plugged into a power outlet. Troubleshooting Cause: The document was not the selected printer. Nothing happens when I try the next solution. Solutions are listed in the input tray. Press the On button to...
... it is not lit, the product is resolved. • Solution 1: Turn on the product. Make sure the power cord is automatically selected when you have selected the correct printer in the File menu of paper. If this did not solve the issue, try to print Try the following solutions... You can move freely • Solution 9: Check the connection from the product to the product and plugged into a power outlet. Troubleshooting Cause: The document was not the selected printer. Nothing happens when I try the next solution. Solutions are listed in the input tray. Press the On button to...
User Guide
Page 143
... The product experienced an error. Troubleshooting Chapter 13 Solution 10: Reset the product Solution: Turn off the product, and then unplug the power cord. The pages in my document came with the most software applications, click the File menu, and then click Print Preview. 2. If the... first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack of paper correctly • Solution 4: Load a stack of...
... The product experienced an error. Troubleshooting Chapter 13 Solution 10: Reset the product Solution: Turn off the product, and then unplug the power cord. The pages in my document came with the most software applications, click the File menu, and then click Print Preview. 2. If the... first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack of paper correctly • Solution 4: Load a stack of...
User Guide
Page 179
...one of the following chipsets listed: • SIS 7001 USB host controller • ALI chipsets • NEC universal host controllers • Intel 82801 AA, Intel 82801BA/BAM NOTE: This is firmly connected to both the product and the power adaptor. Make sure the power cord...your computer. 8. Troubleshooting 176 Troubleshooting Disconnect all USB devices (printers, scanners, cameras, etc.) from the computer, except the mouse or keyboard. 6. Plug the power cord into a power outlet, surge protector, or power strip. Check if you are experiencing communication issues while trying to...
...one of the following chipsets listed: • SIS 7001 USB host controller • ALI chipsets • NEC universal host controllers • Intel 82801 AA, Intel 82801BA/BAM NOTE: This is firmly connected to both the product and the power adaptor. Make sure the power cord...your computer. 8. Troubleshooting 176 Troubleshooting Disconnect all USB devices (printers, scanners, cameras, etc.) from the computer, except the mouse or keyboard. 6. Plug the power cord into a power outlet, surge protector, or power strip. Check if you are experiencing communication issues while trying to...
User Guide
Page 191
Try to the next step. 4. Do one instead. 8. If another USB port on again. Solution 3: Restart the computer Solution: Restart the computer. Cause: The power cord or USB cable was not attached properly. Or, there might not be replaced. NOTE: If you experience problems, the USB ...After the computer restarts, try disconnecting the cable from the docking station and connect it into the hub. On the Windows taskbar, click Start, Printers and Faxes. 3. Try connecting it . If you are other USB devices connected to scan again. If that does not work, try the ...
Try to the next step. 4. Do one instead. 8. If another USB port on again. Solution 3: Restart the computer Solution: Restart the computer. Cause: The power cord or USB cable was not attached properly. Or, there might not be replaced. NOTE: If you experience problems, the USB ...After the computer restarts, try disconnecting the cable from the docking station and connect it into the hub. On the Windows taskbar, click Start, Printers and Faxes. 3. Try connecting it . If you are other USB devices connected to scan again. If that does not work, try the ...
User Guide
Page 220
... the printer. To verify the product is stuck, forcing it to a suitable power source 1. If the product prints when plugged directly into a power outlet. 1 Power connection 2 Power cord and adaptor 3 Power outlet 5. Troubleshooting CAUTION: Be careful not to : www.hp.com/support. Make sure that the product is firmly connected to a suitable power source. Plug the power cord directly into a power outlet...
... the printer. To verify the product is stuck, forcing it to a suitable power source 1. If the product prints when plugged directly into a power outlet. 1 Power connection 2 Power cord and adaptor 3 Power outlet 5. Troubleshooting CAUTION: Be careful not to : www.hp.com/support. Make sure that the product is firmly connected to a suitable power source. Plug the power cord directly into a power outlet...