Basic Guide
Page 3
... 8 Advanced firewall information...9 Manage your network settings...9 2 HP All-in-One overview The HP All-in-One at a glance 11 Control panel features...12 Find more information...13 Load paper...13 Avoid paper jams...15 Print a photo on photo paper...15 Scan an image...16 Replace the print cartridges...17 3 Troubleshooting and support Uninstall and reinstall...
... 8 Advanced firewall information...9 Manage your network settings...9 2 HP All-in-One overview The HP All-in-One at a glance 11 Control panel features...12 Find more information...13 Load paper...13 Avoid paper jams...15 Print a photo on photo paper...15 Scan an image...16 Replace the print cartridges...17 3 Troubleshooting and support Uninstall and reinstall...
Basic Guide
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... again. If this guide. To clear a paper jam from the product, more information see the inside the product. If you do not remove all HP customers. If you have a problem, follow these steps: 1. Print cartridge troubleshooting If you are removing it from the rear door... was successful. Chapter 3 3. For more paper jams are available when you might be a problem with your network or the router manufacturer for common problems • Proactive product updates, support alerts, and HP newsgrams that came with one of the rear door to qualified online support specialists...
... again. If this guide. To clear a paper jam from the product, more information see the inside the product. If you do not remove all HP customers. If you have a problem, follow these steps: 1. Print cartridge troubleshooting If you are removing it from the rear door... was successful. Chapter 3 3. For more paper jams are available when you might be a problem with your network or the router manufacturer for common problems • Proactive product updates, support alerts, and HP newsgrams that came with one of the rear door to qualified online support specialists...
User Guide
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...-in-One Work with print cartridges...79 Print a self-test report...94 Clean the HP All-in-One...94 Turn off the HP All-in-One...96 12 Shop for ink supplies...97 13 Troubleshooting View the Readme file...99 Setup troubleshooting...99 Network troubleshooting...109 Paper jams...114 Print quality troubleshooting 115 Print troubleshooting...131 Memory...
...-in-One Work with print cartridges...79 Print a self-test report...94 Clean the HP All-in-One...94 Turn off the HP All-in-One...96 12 Shop for ink supplies...97 13 Troubleshooting View the Readme file...99 Setup troubleshooting...99 Network troubleshooting...109 Paper jams...114 Print quality troubleshooting 115 Print troubleshooting...131 Memory...
User Guide
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...lit, the product is turned off. Try connecting it is, choose the appropriate setting to turn on the product. • Make sure the print cartridges are installed. • Make sure you have paper loaded in length. • Make sure your computer is USB ready and that the print ... feet) in the input tray. • Make sure that the product does not have a paper jam. • Check that are blocking the print carriage, including any objects that the print carriage is not jammed. For more information about accessing the print queue, see the Readme file. • Check the connection ...
...lit, the product is turned off. Try connecting it is, choose the appropriate setting to turn on the product. • Make sure the print cartridges are installed. • Make sure you have paper loaded in length. • Make sure your computer is USB ready and that the print ... feet) in the input tray. • Make sure that the product does not have a paper jam. • Check that are blocking the print carriage, including any objects that the print carriage is not jammed. For more information about accessing the print queue, see the Readme file. • Check the connection ...
User Guide
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... remains in the queue. After the cable is turned on something. If the print job remains in the queue, try one side of the printer to move will move freely from one or both of the product. If this did not solve the issue, try the next solution. Do not try the...: Clear the paper jam. If this did not solve the issue, try the next solution. Solution 8: Make sure the print carriage can move if it to force the print cartridge carriage. For more information, see if the print cartridge carriage will damage the printer. If this did not solve the issue, try to...
... remains in the queue. After the cable is turned on something. If the print job remains in the queue, try one side of the printer to move will move freely from one or both of the product. If this did not solve the issue, try the next solution. Do not try the...: Clear the paper jam. If this did not solve the issue, try the next solution. Solution 8: Make sure the print carriage can move if it to force the print cartridge carriage. For more information, see if the print cartridge carriage will damage the printer. If this did not solve the issue, try to...
User Guide
Page 162
...your computer screen. Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked •...• Solution 7: Contact HP support for service Errors 159 This section contains the following topics: • Product messages • File messages • General user messages • Paper messages • Power and connection messages • Print cartridge messages Product messages The following...
...your computer screen. Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked •...• Solution 7: Contact HP support for service Errors 159 This section contains the following topics: • Product messages • File messages • General user messages • Paper messages • Power and connection messages • Print cartridge messages Product messages The following...
User Guide
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...on the product again. Solution 3: Make sure the print carriage can move freely from one side of the printer to see if the print cartridge carriage will damage the printer. Solution 2: Clear the paper jam from the rear door. Do not try the next solution. 160 Troubleshooting If this...print carriage area. Troubleshooting Chapter 13 Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the front Solution: Turn off the product and open the print cartridge door to force the print cartridge carriage. If the carriage is stuck, forcing it to move ...
...on the product again. Solution 3: Make sure the print carriage can move freely from one side of the printer to see if the print cartridge carriage will damage the printer. Solution 2: Clear the paper jam from the rear door. Do not try the next solution. 160 Troubleshooting If this...print carriage area. Troubleshooting Chapter 13 Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the front Solution: Turn off the product and open the print cartridge door to force the print cartridge carriage. If the carriage is stuck, forcing it to move ...
User Guide
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... the product. Solutions are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any torn paper that are listed in the product. Cause: You needed to : www.hp.com/support. Mechanism error Try the following solutions to resolve the issue. If... Chapter 13 Product stall error Try the following solutions to resolve the issue. Solutions are blocking the print carriage Solution: Lower the print cartridge door to access the print carriage area. If this did not solve the issue, try the next solution. Cause: There was a problem...
... the product. Solutions are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any torn paper that are listed in the product. Cause: You needed to : www.hp.com/support. Mechanism error Try the following solutions to resolve the issue. If... Chapter 13 Product stall error Try the following solutions to resolve the issue. Solutions are blocking the print carriage Solution: Lower the print cartridge door to access the print carriage area. If this did not solve the issue, try the next solution. Cause: There was a problem...
User Guide
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...Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely from the front Solution... and open the print cartridge door to resolve the issue. Do not try the next solution. If this did not solve the issue, try the next solution. Solution 2: Clear the paper jam from one side of the printer to see : "Clear paper jams" on something. 216 Troubleshooting...
...Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely from the front Solution... and open the print cartridge door to resolve the issue. Do not try the next solution. If this did not solve the issue, try the next solution. Solution 2: Clear the paper jam from one side of the printer to see : "Clear paper jams" on something. 216 Troubleshooting...
User Guide
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... cancel button 6 carriage jam 159 stalled 165 Carriage stall 216 cartridge 87 cartridges. See print cartridges channel, wireless communication 22 choose paper 31 clean exterior 95 glass 95 lid backing 95 print cartridge contacts 89 print cartridge ink nozzle area 91 print cartridges 88 color dull 124 color tone, change in print... Economic Area 249 default menu 7 default gateway 21 default printer, set as 44 default settings, restore 19 device no response 133 not found 212 HP All-in-One will not turn on 1, print 56 4 x 6 inch (10 x 15 cm) borderless photos print 50 5 x 7 inch photo paper, ...
... cancel button 6 carriage jam 159 stalled 165 Carriage stall 216 cartridge 87 cartridges. See print cartridges channel, wireless communication 22 choose paper 31 clean exterior 95 glass 95 lid backing 95 print cartridge contacts 89 print cartridge ink nozzle area 91 print cartridges 88 color dull 124 color tone, change in print... Economic Area 249 default menu 7 default gateway 21 default printer, set as 44 default settings, restore 19 device no response 133 not found 212 HP All-in-One will not turn on 1, print 56 4 x 6 inch (10 x 15 cm) borderless photos print 50 5 x 7 inch photo paper, ...
User Guide
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...troubleshoot 99 interface card 13 invalid file name 203 IP address 20, 21 iron-on transfers 58 J jams, paper 40 L labels load 39 specifications 243 landscape orientation 46 legal paper load 34 specifications 243 ...-size paper 34 greeting cards 39 index cards 37 iron-on the back of paper 129 ink cartridges HP ink depleted 236 ink levels, check 80 ink supplies purchase 97 ink, removing ink from scan...) address 21 memory cards digital camera cannot read 145 error message 205 file unreadable 202 HP All-in - One 144 streaks on transfers 39 labels 39 legal paper 34 letter paper 34 original 29 small...
...troubleshoot 99 interface card 13 invalid file name 203 IP address 20, 21 iron-on transfers 58 J jams, paper 40 L labels load 39 specifications 243 landscape orientation 46 legal paper load 34 specifications 243 ...-size paper 34 greeting cards 39 index cards 37 iron-on the back of paper 129 ink cartridges HP ink depleted 236 ink levels, check 80 ink supplies purchase 97 ink, removing ink from scan...) address 21 memory cards digital camera cannot read 145 error message 205 file unreadable 202 HP All-in - One 144 streaks on transfers 39 labels 39 legal paper 34 letter paper 34 original 29 small...
User Guide
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...button 6 order ink supplies 97 print cartridges 97 out of paper 208 overheads, print 58 P page order 57 paper choose 31 feed fails 129 incompatible types 34 jam 164, 211 jams 40, 114 load 34 misfeed 211... 43 iron-on transfers 58 labels 59 margins incorrect 140, 141 meaningless characters 136 multiple pages on one sheet 56 nothing happens 137 on photo paper 51 posters 59 preview 47 print options 44, 48 ... missing 226 non-HP ink 223 order 97 part names 79 photo print cartridge 84 previously used 236 replace 81 store 84 print quality smeared ink 116 print settings brightness 47 color tone 47 layout ...
...button 6 order ink supplies 97 print cartridges 97 out of paper 208 overheads, print 58 P page order 57 paper choose 31 feed fails 129 incompatible types 34 jam 164, 211 jams 40, 114 load 34 misfeed 211... 43 iron-on transfers 58 labels 59 margins incorrect 140, 141 meaningless characters 136 multiple pages on one sheet 56 nothing happens 137 on photo paper 51 posters 59 preview 47 print options 44, 48 ... missing 226 non-HP ink 223 order 97 part names 79 photo print cartridge 84 previously used 236 replace 81 store 84 print quality smeared ink 116 print settings brightness 47 color tone 47 layout ...
User Guide
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...reports print cartridges 87 self-test 94 reprint menu 7 reprint button 7 resolution print 46 restore network defaults 19 RJ-45 plug 24, 25 S saturation, change in 118 smooth fonts 131 total packets received 24 transmitted 24 transparencies load 39 specifications 243 troubleshoot fax problems 118 jams, paper ... ink from 43 software installation reinstall 108 uninstall 108 speed copy 73 print 46 SSID troubleshoot 109 wireless setting 22 start black 7 start color 7 status, network 20 stop copy 77 print job 61 scan 70 subnet mask 21 support contact 238 support process 237 system requirements 243...
...reports print cartridges 87 self-test 94 reprint menu 7 reprint button 7 resolution print 46 restore network defaults 19 RJ-45 plug 24, 25 S saturation, change in 118 smooth fonts 131 total packets received 24 transmitted 24 transparencies load 39 specifications 243 troubleshoot fax problems 118 jams, paper ... ink from 43 software installation reinstall 108 uninstall 108 speed copy 73 print 46 SSID troubleshoot 109 wireless setting 22 start black 7 start color 7 status, network 20 stop copy 77 print job 61 scan 70 subnet mask 21 support contact 238 support process 237 system requirements 243...