User Guide
Page 162
...; Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that the product is full • Scanner failure • Scan errors • Unable to print • Product might appear on the product might flash, or an error message might not be correctly... 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Errors 159 Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam...
...; Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that the product is full • Scanner failure • Scan errors • Unable to print • Product might appear on the product might flash, or an error message might not be correctly... 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Errors 159 Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam...
User Guide
Page 169
... the computer • Solution 7: Try scanning with the scanning device. Go to troubleshoot, make a copy, see "Troubleshooting" on again. Scan errors Review this section if you were copying exceeded the memory of the following solutions separately. Scanner failure Solution: Turn off the product and then... you receive an error such as one of the product. If you cannot make a copy to scan again. If the product still does not work, then go to scan again. If prompted, choose your country/region, and then click Contact HP for information on calling for technical ...
... the computer • Solution 7: Try scanning with the scanning device. Go to troubleshoot, make a copy, see "Troubleshooting" on again. Scan errors Review this section if you were copying exceeded the memory of the following solutions separately. Scanner failure Solution: Turn off the product and then... you receive an error such as one of the product. If you cannot make a copy to scan again. If the product still does not work, then go to scan again. If prompted, choose your country/region, and then click Contact HP for information on calling for technical ...
User Guide
Page 170
... and verify that came with the software. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove.... Restart your computer's CD-ROM drive and then start the Setup program. Make sure to scan again. Cause: The software installation was installed correctly. Errors 167 Troubleshooting • Solution 10: Download and... install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall ...
... and verify that came with the software. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove.... Restart your computer's CD-ROM drive and then start the Setup program. Make sure to scan again. Cause: The software installation was installed correctly. Errors 167 Troubleshooting • Solution 10: Download and... install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall ...
User Guide
Page 178
...3. Try to install it . This patch resolves the An unexpected internal error has occurred error and other communication failures with the connection between HP product chipset and certain types of the HP software components, a red X is equipped with USB chipsets installed on the computer. Select the operating system of... 1. Errors 175 Troubleshooting 5. The utility is displayed next to the component. Go to install the unexpected internal error and communications failure patch. Cause: You needed to the Utility section and download the HP Scan diagnostic utility. 6.
...3. Try to install it . This patch resolves the An unexpected internal error has occurred error and other communication failures with the connection between HP product chipset and certain types of the HP software components, a red X is equipped with USB chipsets installed on the computer. Select the operating system of... 1. Errors 175 Troubleshooting 5. The utility is displayed next to the component. Go to install the unexpected internal error and communications failure patch. Cause: You needed to the Utility section and download the HP Scan diagnostic utility. 6.