Basic Guide
Page 15
...When a photo is labelled Start Copy Color and starts a color copy. The onscreen Help also provides regulatory and environmental information. icon. Next, click the main menu and select Photosmart C4500 series. HP All-in-One overview Find more information, see Troubleshooting in...support, drivers, supplies, and ordering information. Load paper 13 Onscreen Help The onscreen Help provides detailed instructions on page 20 in -One. To access the onscreen Help • Windows: Click Start > All Programs > HP > Photosmart C4500 series > Help. • Macintosh: Open the HP Device...
...When a photo is labelled Start Copy Color and starts a color copy. The onscreen Help also provides regulatory and environmental information. icon. Next, click the main menu and select Photosmart C4500 series. HP All-in-One overview Find more information, see Troubleshooting in...support, drivers, supplies, and ordering information. Load paper 13 Onscreen Help The onscreen Help provides detailed instructions on page 20 in -One. To access the onscreen Help • Windows: Click Start > All Programs > HP > Photosmart C4500 series > Help. • Macintosh: Open the HP Device...
Basic Guide
Page 22
...screen, you can download the software from your computer until after you must follow these steps: Troubleshooting common setup issues 1. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Do not connect the product to the computer using the uninstall utility provided when you ... operational topics. Uninstall the software (if you disconnect the product before prompted by the software installation screen. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Insert the product CD-ROM into your installation is complete, the...
...screen, you can download the software from your computer until after you must follow these steps: Troubleshooting common setup issues 1. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Do not connect the product to the computer using the uninstall utility provided when you ... operational topics. Uninstall the software (if you disconnect the product before prompted by the software installation screen. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Insert the product CD-ROM into your installation is complete, the...
User Guide
Page 111
... screen does not appear Solution: You can download the software from the Windows taskbar by the software installation screen, you connected the USB cable to retry the connection. 5. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Do not connect the product to... software. 6. Follow the onscreen instructions. 4. NOTE: It is incomplete, or if you might need to Programs or All Programs, HP, Photosmart C4500 series, and then clicking Product Registration. Uninstall and reinstall the software If your computer's CD-ROM drive and then start the Setup...
... screen does not appear Solution: You can download the software from the Windows taskbar by the software installation screen, you connected the USB cable to retry the connection. 5. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Do not connect the product to... software. 6. Follow the onscreen instructions. 4. NOTE: It is incomplete, or if you might need to Programs or All Programs, HP, Photosmart C4500 series, and then clicking Product Registration. Uninstall and reinstall the software If your computer's CD-ROM drive and then start the Setup...
User Guide
Page 170
... might not be complete, and you might need to remove them properly using the uninstall utility provided with the product. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. NOTE: It is installed correctly Solution: Verify that the software was not complete. NOTE...and then reinstall the software. If the appropriate buttons for your product (such as Make Copies) do not appear, your computer. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Troubleshooting • Solution 10: Download and install the unexpected internal...
... might not be complete, and you might need to remove them properly using the uninstall utility provided with the product. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. NOTE: It is installed correctly Solution: Verify that the software was not complete. NOTE...and then reinstall the software. If the appropriate buttons for your product (such as Make Copies) do not appear, your computer. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Troubleshooting • Solution 10: Download and install the unexpected internal...
User Guide
Page 177
...HP software is installed. 174 Troubleshooting Restart the Lexbcserver service. b. In the right pane, right-click Lexbceserver, and then click Properties. Solution 9: Run the Scan Diagnostic Utility Solution: Download and run the Scan Diagnostic utility 1. If the Data column contains lexbces, right-click DependOnService and select Modify. On the Windows...the operating system of your product name and model number in -one of the Lexmark or Dell devices without affecting HP software. 8. Select Download drivers and software (and firmware). 3. c. Cause: The Lexbceserver service ...
...HP software is installed. 174 Troubleshooting Restart the Lexbcserver service. b. In the right pane, right-click Lexbceserver, and then click Properties. Solution 9: Run the Scan Diagnostic Utility Solution: Download and run the Scan Diagnostic utility 1. If the Data column contains lexbces, right-click DependOnService and select Modify. On the Windows...the operating system of your product name and model number in -one of the Lexmark or Dell devices without affecting HP software. 8. Select Download drivers and software (and firmware). 3. c. Cause: The Lexbceserver service ...
User Guide
Page 178
... mismatch in the handshake timing between the product and the computer. Go to : www.hp.com and click Software and driver downloads. 2. Select the operating system of USB chipsets on the computer. On the Windows taskbar, click Start, right-click My Computer, and then click Properties. 2. If an ...error condition is installed. 4. If this did not solve the issue, try the next solution. To install the patch 1. Go to the Utility section and download the HP Scan diagnostic utility...
... mismatch in the handshake timing between the product and the computer. Go to : www.hp.com and click Software and driver downloads. 2. Select the operating system of USB chipsets on the computer. On the Windows taskbar, click Start, right-click My Computer, and then click Properties. 2. If an ...error condition is installed. 4. If this did not solve the issue, try the next solution. To install the patch 1. Go to the Utility section and download the HP Scan diagnostic utility...
User Guide
Page 186
...the product is using the correct printer driver. The name of your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel,... the issue, try connecting directly to your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers...
...the product is using the correct printer driver. The name of your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel,... the issue, try connecting directly to your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers...
User Guide
Page 187
... not be set as the default printer, or the wrong driver might have been configured. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click...
... not be set as the default printer, or the wrong driver might have been configured. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click...
User Guide
Page 188
... a DOS application. Scroll down the list and click Print Spooler, and then click Stop to see if the issue is the software application or the driver. To verify the software application 1. Click Accessories, and then click Notepad. If the print queue is not clear, or if it . 2. Solution ... 185 To stop the service. 4. If this did not solve the issue, try the next solution. Close the software application and reopen it is Windows-based or DOS-based by checking the system requirements of the application. 3. Check the print queue again to be restarted. Solution 8: Verify whether the...
... a DOS application. Scroll down the list and click Print Spooler, and then click Stop to see if the issue is the software application or the driver. To verify the software application 1. Click Accessories, and then click Notepad. If the print queue is not clear, or if it . 2. Solution ... 185 To stop the service. 4. If this did not solve the issue, try the next solution. Close the software application and reopen it is Windows-based or DOS-based by checking the system requirements of the application. 3. Check the print queue again to be restarted. Solution 8: Verify whether the...