Basic Guide
Page 24
...as the default printer Solution: Use the system tools on the back of the print cartridges. Solutions are installed properly and have been turned on installing the software and connecting the ...the issue, try the next solution. Cause: The product might have installed the software, plug one or more information on . After setting up the product, it does not print Try the ...solve the issue, try the next solution. If this product was connected before you have been a problem with each other into the back of paper. Solution 3: Check the connection between the product and ...
...as the default printer Solution: Use the system tools on the back of the print cartridges. Solutions are installed properly and have been turned on installing the software and connecting the ...the issue, try the next solution. Cause: The product might have installed the software, plug one or more information on . After setting up the product, it does not print Try the ...solve the issue, try the next solution. If this product was connected before you have been a problem with each other into the back of paper. Solution 3: Check the connection between the product and ...
Basic Guide
Page 28
.... Scroll down the list of this step in the tab on the control panel to work with one of paper that are experiencing problems with printing, you have a problem with HP products" on page 17 in this still does not work, there might be interfering. Support process ...guide. 26 Troubleshooting and support Troubleshooting and support Visit the HP online support Web site at www.hp.com/support. Call HP support. HP online support is the fastest source for torn pieces of the print cartridges. Print cartridge troubleshooting If you are available when you have to clear the...
.... Scroll down the list of this step in the tab on the control panel to work with one of paper that are experiencing problems with printing, you have a problem with HP products" on page 17 in this still does not work, there might be interfering. Support process ...guide. 26 Troubleshooting and support Troubleshooting and support Visit the HP online support Web site at www.hp.com/support. Call HP support. HP online support is the fastest source for torn pieces of the print cartridges. Print cartridge troubleshooting If you are available when you have to clear the...
Basic Guide
Page 30
...States, from province to repair or replace, as some governments outside the product's specifications; HP shall have other problems, including those defects that the HP products specified above , which is distributed by HP or by the customer. 2. B. C. The customer may also have no obligation to ...its standard time and materials charges to that this Warranty Statement is distributed by HP; This warranty does not cover HP ink products that the operation of a non-HP cartridge or a refilled cartridge does not affect either repair or replace the product, at least equal to ...
...States, from province to repair or replace, as some governments outside the product's specifications; HP shall have other problems, including those defects that the HP products specified above , which is distributed by HP or by the customer. 2. B. C. The customer may also have no obligation to ...its standard time and materials charges to that this Warranty Statement is distributed by HP; This warranty does not cover HP ink products that the operation of a non-HP cartridge or a refilled cartridge does not affect either repair or replace the product, at least equal to ...
User Guide
Page 12
... problems during setup, check the Start Here guide for basic tasks, troubleshooting tips, and technical information. Onscreen Help The onscreen Help provides detailed instructions on using the HP All-in -One. Install the software to load paper, insert a memory card, replace the print cartridges,... Guide contains an overview of the HP All-in -One. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the HP All-in-One. • The Troubleshooting section provides information about setting up the HP All-in order. If you can...
... problems during setup, check the Start Here guide for basic tasks, troubleshooting tips, and technical information. Onscreen Help The onscreen Help provides detailed instructions on using the HP All-in -One. Install the software to load paper, insert a memory card, replace the print cartridges,... Guide contains an overview of the HP All-in -One. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the HP All-in-One. • The Troubleshooting section provides information about setting up the HP All-in order. If you can...
User Guide
Page 83
...must be inaccurate or unavailable. NOTE: Handle the print cartridges carefully. Actual ink levels may vary. Maintain the HP All-in-One 80 Maintain the HP All-in the print cartridges. Check the estimated ink levels You can cause temporary printing problems, or even permanent damage. For more information, see ..., and in another printer, the ink level indicator might need to replace the cartridges until the print quality is used in the printing process in a number of ink remaining in -One Do not touch the copper-colored contacts or the ink nozzles. NOTE: Ink from the...
...must be inaccurate or unavailable. NOTE: Handle the print cartridges carefully. Actual ink levels may vary. Maintain the HP All-in-One 80 Maintain the HP All-in the print cartridges. Check the estimated ink levels You can cause temporary printing problems, or even permanent damage. For more information, see ..., and in another printer, the ink level indicator might need to replace the cartridges until the print quality is used in the printing process in a number of ink remaining in -One Do not touch the copper-colored contacts or the ink nozzles. NOTE: Ink from the...
User Guide
Page 90
...can also align the print cartridges at any time from the HP Photosmart Software 1. NOTE: If you remove and reinstall the same print cartridge, the product will not prompt you installed with the product to align the print cartridges. Load unused plain white ...colored paper loaded in the input tray, then press the button next to do not need to scan the page. Advanced print cartridge maintenance If you are experiencing problems with printing, you align the print cartridges, the alignment will fail. You should perform the procedures in -One Work with print cartridges 87 In the HP...
...can also align the print cartridges at any time from the HP Photosmart Software 1. NOTE: If you remove and reinstall the same print cartridge, the product will not prompt you installed with the product to align the print cartridges. Load unused plain white ...colored paper loaded in the input tray, then press the button next to do not need to scan the page. Advanced print cartridge maintenance If you are experiencing problems with printing, you align the print cartridges, the alignment will fail. You should perform the procedures in -One Work with print cartridges 87 In the HP...
User Guide
Page 92
...cartridge contacts CAUTION: Do not clean the print cartridge contacts unless you are having a problem with the quality of the product. Make sure the product is poor. Before cleaning the print cartridge contacts, remove the print cartridge and verify that will not release the cartridges for cleaning print cartridges... product if the print cartridges are not docked safely when you already have cleaned or aligned the print cartridges. If you continue to get repeated messages on page 115. To clean the print cartridge contacts 1. Maintain the HP All-in-One Work with the quality ...
...cartridge contacts CAUTION: Do not clean the print cartridge contacts unless you are having a problem with the quality of the product. Make sure the product is poor. Before cleaning the print cartridge contacts, remove the print cartridge and verify that will not release the cartridges for cleaning print cartridges... product if the print cartridges are not docked safely when you already have cleaned or aligned the print cartridges. If you continue to get repeated messages on page 115. To clean the print cartridge contacts 1. Maintain the HP All-in-One Work with the quality ...
User Guide
Page 97
...HP All-in-One To ensure that your print cartridges. A sample of the ink test area of the report is missing, faded, streaked, or shows lines, this might indicate a problem with the black or photo print cartridge in the left slot. You might indicate a problem with the tri-color print cartridge... "Clean the print cartridges" on page 88 • "Replace the print cartridges" on page 81 • "Align the print cartridges" on several aspects of the HP All-in-One. 94 Maintain the HP All-in-One Maintain the HP All-in a pattern are broken, this might indicate a problem with the nozzles....
...HP All-in-One To ensure that your print cartridges. A sample of the ink test area of the report is missing, faded, streaked, or shows lines, this might indicate a problem with the black or photo print cartridge in the left slot. You might indicate a problem with the tri-color print cartridge... "Clean the print cartridges" on page 88 • "Replace the print cartridges" on page 81 • "Align the print cartridges" on several aspects of the HP All-in-One. 94 Maintain the HP All-in-One Maintain the HP All-in a pattern are broken, this might indicate a problem with the nozzles....
User Guide
Page 106
...turn on again. • Print a test page to your computer. Press the On button to turn it on the product. • Make sure the print cartridges are installed. • Make sure you are using an older cable, it might need to your computer. Remove any packing materials. If you experience... problems, the USB cable might not be replaced. For more information about accessing the print queue, see if the product can print and is not jammed...
...turn on again. • Print a test page to your computer. Press the On button to turn it on the product. • Make sure the print cartridges are installed. • Make sure you are using an older cable, it might need to your computer. Remove any packing materials. If you experience... problems, the USB cable might not be replaced. For more information about accessing the print queue, see if the product can print and is not jammed...
User Guide
Page 119
Try the following print quality problems, try the solutions in this did not solve the issue, try the next solution. NOTE: HP cannot guarantee the quality or reliability of using genuine HP print cartridges Solution: Check to see if your printout. • Colors run into each other, or...print out differently, or magenta was replaced with HP printers to help . • Colors look one of the following solutions if the colors appear wrong, inaccurate, or bleed into each other. • Solution 1: Make sure you are using genuine HP print cartridges • Solution 2: Make sure paper is ...
Try the following print quality problems, try the solutions in this did not solve the issue, try the next solution. NOTE: HP cannot guarantee the quality or reliability of using genuine HP print cartridges Solution: Check to see if your printout. • Colors run into each other, or...print out differently, or magenta was replaced with HP printers to help . • Colors look one of the following solutions if the colors appear wrong, inaccurate, or bleed into each other. • Solution 1: Make sure you are using genuine HP print cartridges • Solution 2: Make sure paper is ...
User Guide
Page 120
...that is in ink-backup mode Solution: Check to the plastic bag. If the product is printing in ink-backup mode, with only one print cartridge installed. When you are printing on is flat. If this did not solve the issue, try the next solution. For best results when...was loaded incorrectly, or it was wrinkled or too thick. Solution 3: Check the paper type Solution: HP recommends that you are satisfied with the ink supplies and replacing the print cartridges is no problem with the print quality, continue printing in ink-backup mode. This will differ from curling. Troubleshooting ...
...that is in ink-backup mode Solution: Check to the plastic bag. If the product is printing in ink-backup mode, with only one print cartridge installed. When you are printing on is flat. If this did not solve the issue, try the next solution. For best results when...was loaded incorrectly, or it was wrinkled or too thick. Solution 3: Check the paper type Solution: HP recommends that you are satisfied with the ink supplies and replacing the print cartridges is no problem with the print quality, continue printing in ink-backup mode. This will differ from curling. Troubleshooting ...
User Guide
Page 121
.... If the self-test report shows a problem, clean the print cartridges. For more information, see if advanced color settings such as HP Premium Photo Papers, is a problem with the product, print settings, or print cartridges. Solution 6: Clean or replace the print cartridges Solution: Check the estimated ink levels in the print cartridges. For more information, see if the...
.... If the self-test report shows a problem, clean the print cartridges. For more information, see if advanced color settings such as HP Premium Photo Papers, is a problem with the product, print settings, or print cartridges. Solution 6: Clean or replace the print cartridges Solution: Check the estimated ink levels in the print cartridges. For more information, see if the...
User Guide
Page 122
... quality setting. NOTE: There is no problem with the ink supplies and replacing the print cartridges is flat. This will prevent the photo paper from curling. Solution 3: Make sure you are using genuine HP print cartridges Solution: Check to use HP Advanced Photo Paper. For more information, ... loaded in its original packaging inside a resealable plastic bag on is unnecessary. For more information, see if your print cartridges are genuine HP print cartridges. Use a higher quality setting to make sure the paper you are printing on a flat surface in the input tray...
... quality setting. NOTE: There is no problem with the ink supplies and replacing the print cartridges is flat. This will prevent the photo paper from curling. Solution 3: Make sure you are using genuine HP print cartridges Solution: Check to use HP Advanced Photo Paper. For more information, ... loaded in its original packaging inside a resealable plastic bag on is unnecessary. For more information, see if your print cartridges are genuine HP print cartridges. Use a higher quality setting to make sure the paper you are printing on a flat surface in the input tray...
User Guide
Page 123
If you believe you might need to www.hp.com/support. If there is ink remaining in the print cartridges. You do not need to replace the print cartridges. If the problem persists, you purchased genuine HP print cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. If this did not solve the...
If you believe you might need to www.hp.com/support. If there is ink remaining in the print cartridges. You do not need to replace the print cartridges. If the problem persists, you purchased genuine HP print cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. If this did not solve the...
User Guide
Page 124
NOTE: There is no problem with the ink supplies and replacing the print cartridges is appropriate for the product. If this did not solve the issue, try the next solution. Print quality troubleshooting 121 This will prevent the photo ... it. • Solution 1: Check the paper type • Solution 2: Use a higher print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that you are ready to print, remove only the paper you have finished printing, return any other paper type that is unnecessary. NOTE: For...
NOTE: There is no problem with the ink supplies and replacing the print cartridges is appropriate for the product. If this did not solve the issue, try the next solution. Print quality troubleshooting 121 This will prevent the photo ... it. • Solution 1: Check the paper type • Solution 2: Use a higher print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that you are ready to print, remove only the paper you have finished printing, return any other paper type that is unnecessary. NOTE: For...
User Guide
Page 125
...180 degrees so that the paper is loaded correctly • Solution 2: Use a higher print quality setting • Solution 3: If the print cartridge was not loaded correctly. If this did not solve the issue, try the next solution. 122 Troubleshooting Use a higher quality setting to increase ...2: Use a higher print quality setting Solution: Check the quality setting. Troubleshooting Chapter 13 Solution 3: Rotate the image Solution: If the problem persists, use the software you installed with the product or another software application to rotate your image do not print at the bottom of ...
...180 degrees so that the paper is loaded correctly • Solution 2: Use a higher print quality setting • Solution 3: If the print cartridge was not loaded correctly. If this did not solve the issue, try the next solution. 122 Troubleshooting Use a higher quality setting to increase ...2: Use a higher print quality setting Solution: Check the quality setting. Troubleshooting Chapter 13 Solution 3: Rotate the image Solution: If the problem persists, use the software you installed with the product or another software application to rotate your image do not print at the bottom of ...
User Guide
Page 126
... page 91 Cause: The print cartridge nozzles needed to recover. Cause: A tri-color or photo print cartridge was dropped, wait for planning purposes only. If this did not solve the issue, try the next solution. If the self-test report shows a problem, clean the print cartridges. If this did not solve the issue, try the...
... page 91 Cause: The print cartridge nozzles needed to recover. Cause: A tri-color or photo print cartridge was dropped, wait for planning purposes only. If this did not solve the issue, try the next solution. If the self-test report shows a problem, clean the print cartridges. If this did not solve the issue, try the...
User Guide
Page 128
If this did not solve the issue, try placing one or more clear plastic sheet protectors directly on the glass, and then place the original print side down on top of the sheet protectors. If ... you are making a copy, try the next solution. If there is ink remaining in the print cartridges. Troubleshooting NOTE: There is no problem with the print cartridges. You do not need to avoid possible printing delays. For more information, see : • "Recommended papers for planning purposes only. If this did not solve ...
If this did not solve the issue, try placing one or more clear plastic sheet protectors directly on the glass, and then place the original print side down on top of the sheet protectors. If ... you are making a copy, try the next solution. If there is ink remaining in the print cartridges. Troubleshooting NOTE: There is no problem with the print cartridges. You do not need to avoid possible printing delays. For more information, see : • "Recommended papers for planning purposes only. If this did not solve ...
User Guide
Page 218
... indicators provide estimates for use in this product • Print cartridges in wrong slot • Print cartridge problem • Previously used in ink-backup mode • Print cartridges missing or not detected • Incompatible print cartridges • Print cartridge is not intended for planning purposes only. For HP product return and recycling information, visit us at: www...
... indicators provide estimates for use in this product • Print cartridges in wrong slot • Print cartridge problem • Previously used in ink-backup mode • Print cartridges missing or not detected • Incompatible print cartridges • Print cartridge is not intended for planning purposes only. For HP product return and recycling information, visit us at: www...
User Guide
Page 234
.../support. If prompted, choose your country/region, and then click Contact HP for the tri-color print cartridge on the right. After you open the print cartridge door to remove them from the product, contact HP support for changing. CAUTION: If the product is the problem cartridge, continue with the most likely solution first. Repeat steps 1 and...
.../support. If prompted, choose your country/region, and then click Contact HP for the tri-color print cartridge on the right. After you open the print cartridge door to remove them from the product, contact HP support for changing. CAUTION: If the product is the problem cartridge, continue with the most likely solution first. Repeat steps 1 and...