Full User Guide
Page 147
...are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following solutions to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from ...is a list of product-related error messages: • Carriage jam • Mechanism error • Carriage blocked • Door open • Firmware revision mismatch • Memory is full • Scanner failure • Scan errors • Unable to print • Product might not be ...
...are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following solutions to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from ...is a list of product-related error messages: • Carriage jam • Mechanism error • Carriage blocked • Door open • Firmware revision mismatch • Memory is full • Scanner failure • Scan errors • Unable to print • Product might not be ...
Full User Guide
Page 153
...problem persists, try to continue. Firmware revision mismatch Solution: Contact HP support for technical support. Memory is full Solution: Try making fewer copies at a time. Restart your country/region, and then click Contact HP for information on again. Go to : www.hp.com/support. If prompted, choose... Cause: The product was open Solution: Close the print cartridge door. Door open . Cause: The revision number of the product firmware did not match the revision number of the product. Scanner failure Solution: Turn off the product and then turn it on calling for...
...problem persists, try to continue. Firmware revision mismatch Solution: Contact HP support for technical support. Memory is full Solution: Try making fewer copies at a time. Restart your country/region, and then click Contact HP for information on again. Go to : www.hp.com/support. If prompted, choose... Cause: The product was open Solution: Close the print cartridge door. Door open . Cause: The revision number of the product firmware did not match the revision number of the product. Scanner failure Solution: Turn off the product and then turn it on calling for...
Full User Guide
Page 162
...diagnostic utility. 6. This can occur because of your product name and model number in the Errors 159 Select Download drivers and software (and firmware). 3. Go to scan. If there is no error condition, a green check mark is installed. 4. If this did not solve the...installed on the computer. 6. Select Download drivers and software (and firmware). 3. Select the operating system of compatibility issues with your computer where the HP software is displayed next to the component. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. If this did...
...diagnostic utility. 6. This can occur because of your product name and model number in the Errors 159 Select Download drivers and software (and firmware). 3. Go to scan. If there is no error condition, a green check mark is installed. 4. If this did not solve the...installed on the computer. 6. Select Download drivers and software (and firmware). 3. Select the operating system of compatibility issues with your computer where the HP software is displayed next to the component. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. If this did...
Full User Guide
Page 241
One 129 streaks on transfers 25 labels 25 legal paper 20 letter paper 20 original 15 small...incorrect 124 text or graphic cut off 126 media. Index file invalid name 187 supported formats 187 unreadable 186 unsupported formats 187 firmware revision mismatch 150 fit to page 60 fit to computer 53 share photos 54 slots 49 troubleshoot 129 menus default 7 reprint 7... 52 print photos 52 save files to page fails 136 G glass clean 67 greeting cards, load 25 H HP JetDirect 13 HP Photosmart Share send images 54 I images edit scanned 65 scan 63 improper shutdown 198 ink drying time 192 low 128, ...
One 129 streaks on transfers 25 labels 25 legal paper 20 letter paper 20 original 15 small...incorrect 124 text or graphic cut off 126 media. Index file invalid name 187 supported formats 187 unreadable 186 unsupported formats 187 firmware revision mismatch 150 fit to page 60 fit to computer 53 share photos 54 slots 49 troubleshoot 129 menus default 7 reprint 7... 52 print photos 52 save files to page fails 136 G glass clean 67 greeting cards, load 25 H HP JetDirect 13 HP Photosmart Share send images 54 I images edit scanned 65 scan 63 improper shutdown 198 ink drying time 192 low 128, ...