Basics Guide
Page 4
... onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in -One overview NOTE: This guide introduces basic operations and troubleshooting, as well as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. You can...
... onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in -One overview NOTE: This guide introduces basic operations and troubleshooting, as well as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. You can...
Basics Guide
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.... 4. The HP All-in -One. Turn off the HP All-in -One software. Hardware setup troubleshooting Use this guide. For more troubleshooting information, see the inside back cover of this section to the computer before the HP All-in-One software is provided for the HP All-in -One will not turn on the computer. Select HP Photosmart All-In-One Driver Software...
.... 4. The HP All-in -One. Turn off the HP All-in -One software. Hardware setup troubleshooting Use this guide. For more troubleshooting information, see the inside back cover of this section to the computer before the HP All-in-One software is provided for the HP All-in -One will not turn on the computer. Select HP Photosmart All-In-One Driver Software...
User Guide
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... Setup Guide provides instructions for setting up and using all features of the HP All-in-One. • The Troubleshooting topic provides information about the main features of the HP All-in-One. • The How Do I? www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file. 3 Find...
... Setup Guide provides instructions for setting up and using all features of the HP All-in-One. • The Troubleshooting topic provides information about the main features of the HP All-in-One. • The How Do I? www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file. 3 Find...
User Guide
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...Insert the HP Photosmart Software CD in -One directly to a wireless-capable computer without using a wireless router or access point. Related topics • "Print the wireless network test" on page 23 • "Connect to additional computers on a network" on page 21 • "Wireless setup troubleshooting" on ...page 108 Wireless ad hoc network setup Use this happens you use the device over the network. Finish setup 18 Finish setting up the HP All-in -One 1. Your wireless router might accidently connect to a different ...
...Insert the HP Photosmart Software CD in -One directly to a wireless-capable computer without using a wireless router or access point. Related topics • "Print the wireless network test" on page 23 • "Connect to additional computers on a network" on page 21 • "Wireless setup troubleshooting" on ...page 108 Wireless ad hoc network setup Use this happens you use the device over the network. Finish setup 18 Finish setting up the HP All-in -One 1. Your wireless router might accidently connect to a different ...
User Guide
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... connect. 6. Connect to correct the problem, and then try again. 3. Insert the HP Photosmart Software CD in -One software on your computer and print a self-test report to the network. The HP All-in-One will be prompted to the network, install the software on a network can share the...a network" on page 21 • "Wireless setup troubleshooting" on a network More than one computer on each additional computer you add additional computers. To install the Windows HP All-in the computer CD-ROM drive. 2. Select the HP All-in -One into the CD-ROM drive on your computer, make ...
... connect. 6. Connect to correct the problem, and then try again. 3. Insert the HP Photosmart Software CD in -One software on your computer and print a self-test report to the network. The HP All-in-One will be prompted to the network, install the software on a network can share the...a network" on page 21 • "Wireless setup troubleshooting" on a network More than one computer on each additional computer you add additional computers. To install the Windows HP All-in the computer CD-ROM drive. 2. Select the HP All-in -One into the CD-ROM drive on your computer, make ...
User Guide
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... problem persists, clean the copper-colored contacts of the print cartridges. 7. Troubleshooting 96 Troubleshooting Repeat steps 1 and 2 for the print cartridges appear. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. The estimated ink levels for the tri-color print cartridge on the left side...box, click the Services tab, and then click Service this device. Reinsert the print cartridge by sliding it . In the HP Solution Center, click Settings, point to determine if there is a problem with printing, determine which print cartridge is experiencing the ...
... problem persists, clean the copper-colored contacts of the print cartridges. 7. Troubleshooting 96 Troubleshooting Repeat steps 1 and 2 for the print cartridges appear. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. The estimated ink levels for the tri-color print cartridge on the left side...box, click the Services tab, and then click Service this device. Reinsert the print cartridge by sliding it . In the HP Solution Center, click Settings, point to determine if there is a problem with printing, determine which print cartridge is experiencing the ...
User Guide
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... legal unused plain white paper into the input tray. 2. Troubleshooting 3. To print a self-test report 1. Load letter or A4 unused plain white paper into the input tray. 2. The HP All-in-One prints a self-test report, which might indicate a problem with...the Services tab, and then click Service this might indicate the source of the color lines are missing, faded, streaked, or show a complete grid and the thick color lines are complete. • If more than a few lines in the left ... box. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1.
... legal unused plain white paper into the input tray. 2. Troubleshooting 3. To print a self-test report 1. Load letter or A4 unused plain white paper into the input tray. 2. The HP All-in-One prints a self-test report, which might indicate a problem with...the Services tab, and then click Service this might indicate the source of the color lines are missing, faded, streaked, or show a complete grid and the thick color lines are complete. • If more than a few lines in the left ... box. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1.
User Guide
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... the print cartridges, the alignment will fail. Troubleshooting 9. If you connected the HP All-in the input tray when you have colored paper loaded in -One to your computer. Restart your computer before the HP All-in the input tray, then press the button next to Photosmart C4380 All-in -One software CD-ROM. NOTE: If you...
... the print cartridges, the alignment will fail. Troubleshooting 9. If you connected the HP All-in the input tray when you have colored paper loaded in -One to your computer. Restart your computer before the HP All-in the input tray, then press the button next to Photosmart C4380 All-in -One software CD-ROM. NOTE: If you...
User Guide
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...message that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens • The minimum system checks screen appears ...A red X appears on the USB connect prompt Cause: Normally, a green check appears indicating that the usb connection failed. 104 Troubleshooting Solution: Click Details to see what the specific problem is successful. Solution: If the installation does not run automatically. A red X...
...message that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens • The minimum system checks screen appears ...A red X appears on the USB connect prompt Cause: Normally, a green check appears indicating that the usb connection failed. 104 Troubleshooting Solution: Click Details to see what the specific problem is successful. Solution: If the installation does not run automatically. A red X...
User Guide
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... Windows computer, method 2 NOTE: Use this method if Uninstall is installed, connect the HP All-in-One to turn the HP All-in -One from a Windows computer, method 1 1. Troubleshooting Chapter 13 The registration screen does not appear Cause: The registration screen did not launch ...asked whether you have reinstalled the software. 6. Follow the onscreen instructions. 106 Troubleshooting To uninstall from your computer. 8. Press the On button to your computer. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4....
... Windows computer, method 2 NOTE: Use this method if Uninstall is installed, connect the HP All-in-One to turn the HP All-in -One from a Windows computer, method 1 1. Troubleshooting Chapter 13 The registration screen does not appear Cause: The registration screen did not launch ...asked whether you have reinstalled the software. 6. Follow the onscreen instructions. 106 Troubleshooting To uninstall from your computer. 8. Press the On button to your computer. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4....
User Guide
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... computer. Select Uninstall and follow the onscreen directions. 4. Missing HP Photosmart Software Cause: The HP Photosmart Software is not available in -One to your computer. Troubleshooting 4. NOTE: It is turned off . Do not connect the HP All-in the Windows Start menu. 1. Insert the HP All-in -One to install the HP Photosmart Software. 3. Restart your computer's CD-ROM drive and...
... computer. Select Uninstall and follow the onscreen directions. 4. Missing HP Photosmart Software Cause: The HP Photosmart Software is not available in -One to your computer. Troubleshooting 4. NOTE: It is turned off . Do not connect the HP All-in the Windows Start menu. 1. Insert the HP All-in -One to install the HP Photosmart Software. 3. Restart your computer's CD-ROM drive and...
User Guide
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...you might need to increase the amount of ink. Solution: Some software applications offer custom fonts that you have selected the correct paper type in -One is set too low. This can happen if the paper is a problem with the print cartridges. Cause: The print paper type setting is too...Troubleshoot print cartridges" on page 95. Solution: If the paper is incorrect. If the problem persists, you want to be out of ink used for printing" on page 43 • "Load full-size paper" on page 35 Cause: The copy or print quality setting on the HP All-in the HP Photosmart software. The HP...
...you might need to increase the amount of ink. Solution: Some software applications offer custom fonts that you have selected the correct paper type in -One is set too low. This can happen if the paper is a problem with the print cartridges. Cause: The print paper type setting is too...Troubleshoot print cartridges" on page 95. Solution: If the paper is incorrect. If the problem persists, you want to be out of ink used for printing" on page 43 • "Load full-size paper" on page 35 Cause: The copy or print quality setting on the HP All-in the HP Photosmart software. The HP...
User Guide
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...transparencies, check that you have selected the correct paper type in -One. Solution: Clean the glass and the back of paper loaded in -One. Solution: Change the paper type setting to appear on page 72 Print quality troubleshooting 117 Solution: If the paper you have selected the correct paper..., see : • "Clean the glass" on page 75 • "Clean the lid backing" on the HP All-in-One is appropriate for the HP All-in the HP Photosmart Software. Use HP Premium Papers or any other paper type that you are printing on other types of the paper. For more information...
...transparencies, check that you have selected the correct paper type in -One. Solution: Clean the glass and the back of paper loaded in -One. Solution: Change the paper type setting to appear on page 72 Print quality troubleshooting 117 Solution: If the paper you have selected the correct paper..., see : • "Clean the glass" on page 75 • "Clean the lid backing" on the HP All-in-One is appropriate for the HP All-in the HP Photosmart Software. Use HP Premium Papers or any other paper type that you are printing on other types of the paper. For more information...
User Guide
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.... Troubleshooting If the connections are secure, and nothing has printed several minutes after it is not lit, the HP All-in -One is still in -One. Click Settings. 3. Click Status. in -One experienced an error. Cause: The HP All-in -One. ...HP All-in -One and plugged into a power outlet. In the HP Solution Center, click the device tab. 2. From your computer for 60 seconds, then turn on the HP All-in the print queue. Print troubleshooting 121 The HP All-in-One prints meaningless characters Cause: There is corrupt. Press the On button to ready. In the HP Photosmart...
.... Troubleshooting If the connections are secure, and nothing has printed several minutes after it is not lit, the HP All-in -One is still in -One. Click Settings. 3. Click Status. in -One experienced an error. Cause: The HP All-in -One. ...HP All-in -One and plugged into a power outlet. In the HP Solution Center, click the device tab. 2. From your computer for 60 seconds, then turn on the HP All-in the print queue. Print troubleshooting 121 The HP All-in-One prints meaningless characters Cause: There is corrupt. Press the On button to ready. In the HP Photosmart...
User Guide
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In the HP Photosmart Software, click Status. Solution: Clear the paper jam. Because of the way the paper feeds through the HP All-in reverse order. Solution: Print the document in -One, this means the first page will be print side up at the bottom of the stack. Print troubleshooting 123 For ... Cause: The print carriage has stalled. Solution: Turn the HP All-in your document first. When the document finishes printing, the pages will be in -One is out of paper. Cause: The HP All-in correct order. Troubleshooting If the connections are secure, and nothing has printed several ...
In the HP Photosmart Software, click Status. Solution: Clear the paper jam. Because of the way the paper feeds through the HP All-in reverse order. Solution: Print the document in -One, this means the first page will be print side up at the bottom of the stack. Print troubleshooting 123 For ... Cause: The print carriage has stalled. Solution: Turn the HP All-in your document first. When the document finishes printing, the pages will be in -One is out of paper. Cause: The HP All-in correct order. Troubleshooting If the connections are secure, and nothing has printed several ...
User Guide
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... securely plugged into the USB port on setting up the HP All-in -One off and then on . Troubleshooting The photos on . Cause: The HP All-in-One is not properly connected to my computer Cause: The HP Photosmart Software is connected properly, turn the HP All-in -One and connecting it is turned off . Solution: Check the connection...
... securely plugged into the USB port on setting up the HP All-in -One off and then on . Troubleshooting The photos on . Cause: The HP All-in-One is not properly connected to my computer Cause: The HP Photosmart Software is connected properly, turn the HP All-in -One and connecting it is turned off . Solution: Check the connection...
User Guide
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...computer is incorrect or missing • The scan feature does not work , try scanning again. Solution: Insert the HP Photosmart installation CD and install the software. Scan troubleshooting Use this does not work Scan halts Cause: The computer system resources might not have been installed. Solution: Turn..., see the Setup Guide. Solution: Connect your computer to the HP All-in -One with the HP All-in-One and try changing the scan to a lower resolution in -One and then turn it back on . Troubleshooting Solution: Retry your computer. Scan fails Cause: The computer is ...
...computer is incorrect or missing • The scan feature does not work , try scanning again. Solution: Insert the HP Photosmart installation CD and install the software. Scan troubleshooting Use this does not work Scan halts Cause: The computer system resources might not have been installed. Solution: Turn..., see the Setup Guide. Solution: Connect your computer to the HP All-in -One with the HP All-in-One and try changing the scan to a lower resolution in -One and then turn it back on . Troubleshooting Solution: Retry your computer. Scan fails Cause: The computer is ...
User Guide
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... white. NOTE: If you plan to edit, the scanner might not recognize color text. To install the OCR software, you are scanning an original that the scanned text layout and formatting are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be stuck on the... correct optical character recognition (OCR) language. Solution: Turn off autocropping in -One, unplug the power cord, and use the Text image type to scan text that you are retained. Troubleshooting Solution: Turn off the HP All-in the software to retain the page layout. Solution: Make a black...
... white. NOTE: If you plan to edit, the scanner might not recognize color text. To install the OCR software, you are scanning an original that the scanned text layout and formatting are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be stuck on the... correct optical character recognition (OCR) language. Solution: Turn off autocropping in -One, unplug the power cord, and use the Text image type to scan text that you are retained. Troubleshooting Solution: Turn off the HP All-in the software to retain the page layout. Solution: Make a black...
User Guide
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... your computer to your computer using the HP Photosmart Software. If these solutions do not work , retake the photos with your digital camera as a last resort. The copies might not be corrupted. 142 Troubleshooting If the file extension indicates it is...Troubleshooting Chapter 13 • Supported file types for the HP All-in-One • File corrupted Error reading or writing the file Cause: The HP All-in-One software could not be damaged. NN files could not open or save the file. Photos not found on your computer, try printing those files by using the HP Photosmart...
... your computer to your computer using the HP Photosmart Software. If these solutions do not work , retake the photos with your digital camera as a last resort. The copies might not be corrupted. 142 Troubleshooting If the file extension indicates it is...Troubleshooting Chapter 13 • Supported file types for the HP All-in-One • File corrupted Error reading or writing the file Cause: The HP All-in-One software could not be damaged. NN files could not open or save the file. Photos not found on your computer, try printing those files by using the HP Photosmart...
User Guide
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...HP Photosmart software recognizes. NOTE: Although the file name might look correct, it in a format that you are not using any invalid symbols in the file name. File corrupted Cause: Some of disk space Errors 143 If you have lost. Troubleshooting Supported file types for the HP All-in-One The HP All-in-One... for an error message telling you that the images on the card. Solution: Check the computer screen for the HP All-in your computer using the HP Photosmart Software. CAUTION: Reformatting the memory card will need to your digital camera. If these solutions do not work,...
...HP Photosmart software recognizes. NOTE: Although the file name might look correct, it in a format that you are not using any invalid symbols in the file name. File corrupted Cause: Some of disk space Errors 143 If you have lost. Troubleshooting Supported file types for the HP All-in-One The HP All-in-One... for an error message telling you that the images on the card. Solution: Check the computer screen for the HP All-in your computer using the HP Photosmart Software. CAUTION: Reformatting the memory card will need to your digital camera. If these solutions do not work,...