User Guide
Page 4
Contents Contents 1 HP 915 All-in-One Help...5 2 HP All-in-One overview The HP All-in-One at a glance...7 Control panel buttons...8 Status light overview...10 Use the HP Photosmart software 11 3 Find more information...13 4 How do I?...15 5 Connection information Supported connection types...17 Use printer sharing...17 6 Load originals and load paper Load originals...19 Choose papers for printing and copying 19 Recommended papers for printing and copying 20 Recommended papers for printing only 21 Papers to avoid...22 Load paper...22 Load full-size paper...23 Load 10...
Contents Contents 1 HP 915 All-in-One Help...5 2 HP All-in-One overview The HP All-in-One at a glance...7 Control panel buttons...8 Status light overview...10 Use the HP Photosmart software 11 3 Find more information...13 4 How do I?...15 5 Connection information Supported connection types...17 Use printer sharing...17 6 Load originals and load paper Load originals...19 Choose papers for printing and copying 19 Recommended papers for printing and copying 20 Recommended papers for printing only 21 Papers to avoid...22 Load paper...22 Load full-size paper...23 Load 10...
User Guide
Page 6
... problems over a USB connection 77 Information on paper...78 Clear paper jams...79 View the Readme file...79 Hardware setup troubleshooting 79 Software installation troubleshooting 83 Uninstall and reinstall the software 86 Print cartridge troubleshooting 88 Information on print cartridges 94 Print quality troubleshooting...95 Print troubleshooting...99 Copy troubleshooting...108 Scan troubleshooting...111 Errors...114 Flashing lights...114 Device messages...116 File messages...118 Supported file types for the HP All-in-One 118 General user messages 118 Paper messages...120 Power...
... problems over a USB connection 77 Information on paper...78 Clear paper jams...79 View the Readme file...79 Hardware setup troubleshooting 79 Software installation troubleshooting 83 Uninstall and reinstall the software 86 Print cartridge troubleshooting 88 Information on print cartridges 94 Print quality troubleshooting...95 Print troubleshooting...99 Copy troubleshooting...108 Scan troubleshooting...111 Errors...114 Flashing lights...114 Device messages...116 File messages...118 Supported file types for the HP All-in-One 118 General user messages 118 Paper messages...120 Power...
User Guide
Page 10
... reduce the size of an original to -use copying, scanning, and printing. Copy The HP All-in -One overview 7 This section contains the following topics: • The HP All-in-One at a glance • Control panel buttons • Status light overview • Use the HP Photosmart software The HP All-in-One at a glance HP All-in-One overview HP All-in -One allows you easy-to fit a specific paper size, adjust the copy quality, and make high-quality copies of photos.
... reduce the size of an original to -use copying, scanning, and printing. Copy The HP All-in -One overview 7 This section contains the following topics: • The HP All-in-One at a glance • Control panel buttons • Status light overview • Use the HP Photosmart software The HP All-in-One at a glance HP All-in-One overview HP All-in -One allows you easy-to fit a specific paper size, adjust the copy quality, and make high-quality copies of photos.
User Guide
Page 12
...the device. Cancel: Stops a print, copy, or scan job. Start Copy Color: Starts a color copy job. The printer will start printing shortly after a problem is shown to the right of copies have been selected. The number of copies to be printed is 9. The Paper Type lights indicate the currently selected paper type, Plain or Photo. Resume: Instructs the HP All-in-One to reinsert the specified print cartridge, replace the print cartridge, or close the print cartridge door. Check Print Cartridge lights: Indicates the need to turn the device off . The Black/Photo light...
...the device. Cancel: Stops a print, copy, or scan job. Start Copy Color: Starts a color copy job. The printer will start printing shortly after a problem is shown to the right of copies have been selected. The number of copies to be printed is 9. The Paper Type lights indicate the currently selected paper type, Plain or Photo. Resume: Instructs the HP All-in-One to reinsert the specified print cartridge, replace the print cartridge, or close the print cartridge door. Check Print Cartridge lights: Indicates the need to turn the device off . The Black/Photo light...
User Guide
Page 16
... Setup Guide in -One. • The How Do I? This Web site offers technical support, drivers, supplies, and ordering information. You will learn how the software can quickly find information on using the HP All-in -One. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One, including stepby-step instructions...
... Setup Guide in -One. • The How Do I? This Web site offers technical support, drivers, supplies, and ordering information. You will learn how the software can quickly find information on using the HP All-in -One. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One, including stepby-step instructions...
User Guide
Page 18
This section contains links to commonly performed tasks, such as printing photos and optimizing your print jobs. • How do I change the print settings? • How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan using the control panel? • How do I get the best print quality? • How do I print on both sides of the paper? • How do I replace the print cartridges? • How do I align the print cartridges? • How do I ? How do I clear a paper jam? 4 How do I ? 15 How do I ?
This section contains links to commonly performed tasks, such as printing photos and optimizing your print jobs. • How do I change the print settings? • How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan using the control panel? • How do I get the best print quality? • How do I print on both sides of the paper? • How do I replace the print cartridges? • How do I align the print cartridges? • How do I ? How do I clear a paper jam? 4 How do I ? 15 How do I ?
User Guide
Page 32
... printing a photo, you have paper loaded in -One as borderless images, newsletters, greeting cards, iron-on the Printing Shortcuts tab. Select the appropriate options for your software application, click Print. 3. You can print a range of projects, such as the printer. This section contains the following topics: • Print from a software application • Make the HP All-in-One the default printer • Change the print settings for your print job by the software application. On the File menu...
... printing a photo, you have paper loaded in -One as borderless images, newsletters, greeting cards, iron-on the Printing Shortcuts tab. Select the appropriate options for your software application, click Print. 3. You can print a range of projects, such as the printer. This section contains the following topics: • Print from a software application • Make the HP All-in-One the default printer • Change the print settings for your print job by the software application. On the File menu...
User Guide
Page 33
... opens the Properties dialog box. Change the print settings for the different types of most software applications. Make sure you have a borderless equivalent, which allows you to print to the top, bottom, and side edges of the HP All-in-One to automatically when you set the paper size 1. On the File menu in the input tray. 2. Click the button that the HP All-in a software application. In the Resizing Options...
... opens the Properties dialog box. Change the print settings for the different types of most software applications. Make sure you have a borderless equivalent, which allows you to print to the top, bottom, and side edges of the HP All-in-One to automatically when you set the paper size 1. On the File menu in the input tray. 2. Click the button that the HP All-in a software application. In the Resizing Options...
User Guide
Page 64
... the black line is blocked. You might indicate a problem with the black or photo print cartridge in -One, you will need to check your skin and clothing Maintain the HP All-in the left slot. Related topics • Clean the print cartridges • Replace the print cartridges • Control panel buttons Work with the tri-color print cartridge in -One Work with the nozzles. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges. 3.
... the black line is blocked. You might indicate a problem with the black or photo print cartridge in -One, you will need to check your skin and clothing Maintain the HP All-in the left slot. Related topics • Clean the print cartridges • Replace the print cartridges • Control panel buttons Work with the tri-color print cartridge in -One Work with the nozzles. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges. 3.
User Guide
Page 66
... your print job: • Everyday printing: Use a black cartridge along with a tri-color cartridge. • Color photos: Use a photo cartridge along with print cartridges 63 NOTE: You can also check the ink levels by using the software installed with the HP All-in -One Work with a tri-color cartridge. Related topics Print a self-test report Replace the print cartridges Follow these instructions when the ink level is used in the printing process in a number of the shopping links on your computer screen. You can also open the Printer Toolbox...
... your print job: • Everyday printing: Use a black cartridge along with a tri-color cartridge. • Color photos: Use a photo cartridge along with print cartridges 63 NOTE: You can also check the ink levels by using the software installed with the HP All-in -One Work with a tri-color cartridge. Related topics Print a self-test report Replace the print cartridges Follow these instructions when the ink level is used in the printing process in a number of the shopping links on your computer screen. You can also open the Printer Toolbox...
User Guide
Page 74
... messages on your computer screen prompting you to check the print cartridges, clean the print cartridge contacts. Clean the print cartridges Use this feature when the self-test report shows streaking, white lines through any soft material that will not come apart or leave fibers. Before cleaning the print cartridge contacts, remove the print cartridge and verify that nothing is muddy after you are lint-free and work well for the first time. To clean the print cartridges...
... messages on your computer screen prompting you to check the print cartridges, clean the print cartridge contacts. Clean the print cartridges Use this feature when the self-test report shows streaking, white lines through any soft material that will not come apart or leave fibers. Before cleaning the print cartridge contacts, remove the print cartridge and verify that nothing is muddy after you are lint-free and work well for the first time. To clean the print cartridges...
User Guide
Page 101
... problem persists, use the software you installed with the glossy side down . For more information, see : • Change the print speed or quality • Change copy speed Cause: You are loading glossy photo paper, load the paper with the HP All-in -One. 98 Troubleshooting For more information, see : • Set the paper type for the HP All-in the input tray. Use a higher quality setting to rotate your image do so, install the photo print cartridge in place of paper loaded in -One...
... problem persists, use the software you installed with the glossy side down . For more information, see : • Change the print speed or quality • Change copy speed Cause: You are loading glossy photo paper, load the paper with the HP All-in -One. 98 Troubleshooting For more information, see : • Set the paper type for the HP All-in the input tray. Use a higher quality setting to rotate your image do so, install the photo print cartridge in place of paper loaded in -One...
User Guide
Page 118
... Description Solution connected to is open. Paper-size setting does not match the paper size detected in the User Guide. Remove print cartridge, remove tape, and reinsert print cartridge. Check the On light. • If the On light blinks, replace the tri-color print cartridge. • If the On light remains steadily lit, replace the black print cartridge. Print cartridge door Raise the door to the HP All-in-One with a USB cable. Start Copy Black or Start Copy Color. The HP All-in the software. The print cartridges Install or remove and are missing...
... Description Solution connected to is open. Paper-size setting does not match the paper size detected in the User Guide. Remove print cartridge, remove tape, and reinsert print cartridge. Check the On light. • If the On light blinks, replace the tri-color print cartridge. • If the On light remains steadily lit, replace the black print cartridge. Print cartridge door Raise the door to the HP All-in-One with a USB cable. Start Copy Black or Start Copy Color. The HP All-in the software. The print cartridges Install or remove and are missing...
User Guide
Page 142
... photo paper load 24 specifications 133 2 pages on 1, print 42 4 pages on 80 connection types supported printer sharing 17 control panel buttons 8, copy black-and-white documents 52 blank 110 borderless has borders 110 borderless photo 53 cancel 53 make a copy 49 missing information 109 number of copies 51 paper types, recommended 49 specifications 133 speed 50 troubleshooting 108 crop fails 119 customer support contact 129 warranty 129, 131 D default printer, set as 30 device no response 100 not found 122 disconnected error 119 documents edit scanned 56 scan 55 double-sided prints...
... photo paper load 24 specifications 133 2 pages on 1, print 42 4 pages on 80 connection types supported printer sharing 17 control panel buttons 8, copy black-and-white documents 52 blank 110 borderless has borders 110 borderless photo 53 cancel 53 make a copy 49 missing information 109 number of copies 51 paper types, recommended 49 specifications 133 speed 50 troubleshooting 108 crop fails 119 customer support contact 129 warranty 129, 131 D default printer, set as 30 device no response 100 not found 122 disconnected error 119 documents edit scanned 56 scan 55 double-sided prints...
User Guide
Page 143
... multiple pages on one sheet 42 nothing happens 103 on transfers 43 M maintenance align print cartridges 69 check ink levels 62 clean exterior 59 clean glass 59 clean lid backing 60 clean print cartridges 71 print cartridges 61 replace print cartridges 63 self-test report 60 make a copy 49 margins incorrect 104, 109 text or graphic cut off 106 media. See paper missing information from copy 109 text from scan 113 J jams, paper 28 L labels load 27 specifications 133 landscape orientation 32 legal paper load...
... multiple pages on one sheet 42 nothing happens 103 on transfers 43 M maintenance align print cartridges 69 check ink levels 62 clean exterior 59 clean glass 59 clean lid backing 60 clean print cartridges 71 print cartridges 61 replace print cartridges 63 self-test report 60 make a copy 49 margins incorrect 104, 109 text or graphic cut off 106 media. See paper missing information from copy 109 text from scan 113 J jams, paper 28 L labels load 27 specifications 133 landscape orientation 32 legal paper load...
User Guide
Page 144
... speed 32 printer sharing Mac 17 Windows 17 printing with one print cartridge 67 Printing Shortcuts tab 34 problems copy 108 error messages 114 print 99 scan 111 Q quality print 32 R Readme file 79 recycle ink cartridges 135 regulatory notices 136 reinstall software 86 removing ink from skin and clothing 74 replace print cartridges 63 reports self-test 60 resolution print 32 resume print job 46 S saturation, change in 97 smooth fonts 97 transparencies load 27 specifications 133 Index 141 Index preview 33 print options...
... speed 32 printer sharing Mac 17 Windows 17 printing with one print cartridge 67 Printing Shortcuts tab 34 problems copy 108 error messages 114 print 99 scan 111 Q quality print 32 R Readme file 79 recycle ink cartridges 135 regulatory notices 136 reinstall software 86 removing ink from skin and clothing 74 replace print cartridges 63 reports self-test 60 resolution print 32 resume print job 46 S saturation, change in 97 smooth fonts 97 transparencies load 27 specifications 133 Index 141 Index preview 33 print options...
Basic Guide
Page 11
... setup troubleshooting 9 During installation, do not plug in -One from the power outlet and contact HP. You can cause errors. I connected the USB cable, but I am having problems using the HP All-in -One print queue is , choose the appropriate setting to turn it is not paused or offline (Windows) or stopped (Mac). If it on the HP All-in-One. • Make sure the print cartridges are installed. • Make sure you have installed the software, connecting your computer. Open the print cartridge...
... setup troubleshooting 9 During installation, do not plug in -One from the power outlet and contact HP. You can cause errors. I connected the USB cable, but I am having problems using the HP All-in -One print queue is , choose the appropriate setting to turn it is not paused or offline (Windows) or stopped (Mac). If it on the HP All-in-One. • Make sure the print cartridges are installed. • Make sure you have installed the software, connecting your computer. Open the print cartridge...
Basic Guide
Page 12
... troubleshoot print cartridges 1. Troubleshooting and support 3. Try connecting it forward into a USB port on your computer, see if the USB cable works. Do not touch the ink nozzles or the copper-colored contacts. If it to your computer. If the problem persists, you are experiencing problems with printing, you installed with one of resources, both printed and onscreen, provide information about clearing a paper jam, see the onscreen Help. Start a print job. • If necessary, remove and then install...
... troubleshoot print cartridges 1. Troubleshooting and support 3. Try connecting it forward into a USB port on your computer, see if the USB cable works. Do not touch the ink nozzles or the copper-colored contacts. If it to your computer. If the problem persists, you are experiencing problems with printing, you installed with one of resources, both printed and onscreen, provide information about clearing a paper jam, see the onscreen Help. Start a print job. • If necessary, remove and then install...
Basic Guide
Page 13
... of phone support is properly loaded in the input tray. 2. To access the HP Photosmart Software Help on . HP support You can get help is used . Before calling HP Support 1. HP support by phone For a list of support phone numbers, see www.hp.com/go to learn more information, see the inside front cover of the Setup Guide, or see Troubleshooting and support in this guide. Setup Guide The Setup Guide provides instructions for setting up your HP All-in-One. In addition, some residual ink is...
... of phone support is properly loaded in the input tray. 2. To access the HP Photosmart Software Help on . HP support You can get help is used . Before calling HP Support 1. HP support by phone For a list of support phone numbers, see www.hp.com/go to learn more information, see the inside front cover of the Setup Guide, or see Troubleshooting and support in this guide. Setup Guide The Setup Guide provides instructions for setting up your HP All-in-One. In addition, some residual ink is...
Basic Guide
Page 15
... lb.) paper) • Output tray capacity: Plain paper sheets: Up to 122º F) • In the presence of paper weights, see the printer software. For a complete listing of supported media sizes, see the onscreen Help. Technical information Technical information 13 3 Technical information The technical specifications and international regulatory information for your product is assigned a Regulatory Model Number. The Regulatory Model Number for the HP All-in-One are located in...
... lb.) paper) • Output tray capacity: Plain paper sheets: Up to 122º F) • In the presence of paper weights, see the printer software. For a complete listing of supported media sizes, see the onscreen Help. Technical information Technical information 13 3 Technical information The technical specifications and international regulatory information for your product is assigned a Regulatory Model Number. The Regulatory Model Number for the HP All-in-One are located in...