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HP 915 Support Question

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Question posted by alendrian on March 28th, 2013

Driver For Hp 915 Printer, Os Is Windows 7

Unable to use the software for All-in-one printer...Also unable to check the ink level.

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Answer #1: Posted by tintinb on March 30th, 2013 2:25 PM

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tintinb

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The driver and software for your HP 915 printer require reinstallation. You can download the latest driver software for this printer from HP support website. I provided the link to the download page below for your easy download.

https://support.hp.com/us-en/product/details/hp-915-all-in-one-printer-series/3374149?sp4ts.oid=3370635

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related HP 915 Manual Pages

Setup Guide - Page 1

... the USB cable until step 14. 2 a. IMPORTANT: Remove all packing material from the device. 3 HP Deskjet F4100 All-in -One Setup Guide 1 ENG WARNING: To ensure that the software is not included. * ENG *CB720-90001* *CB720-90001* *CB720-90001* HP 915 All-in -One series Basics Guide ENG Verify the box contents. ENG Lower the...

Setup Guide - Page 2

CAUTION: Do not force paper too far into the tray. IMPORTANT: The device must be turned on to the center. Wait until the print carriage moves to insert cartridges. 2 • HP 915 All-in-One 4 5 a. ENG Press (On button). ENG Open the print cartridge door. ENG Load plain white paper. b. 6 7 ENG Connect the power cord and adapter.

Setup Guide - Page 3

... the tape from both cartridges. HP 915 All-in the right cartridge slot. Insert the tri-color cartridge in the left cartridge slot and the black cartridge in -One • 3 Make sure you push the cartridges in firmly until they snap into place. Hold the cartridges with the HP logo on top. b. CAUTION...

Setup Guide - Page 4

ENG After the alignment page is printed, place it face down on the glass as shown in -One ENG Press (Scan button) to complete alignment. Wait until the green On light stops blinking. 4 • HP 915 All-in the picture. IMPORTANT: Wait while the alignment page prints automatically. Close the lid. 10 11 12 ENG Close the print cartridge door.

Setup Guide - Page 6

Mac: ENG Mac: Complete the Setup Assistant screen. 6 • HP 915 All-in -One, and then to complete the software installation. Follow the onscreen instructions. 15 Windows: ENG Windows: Follow the onscreen instructions to any USB port on the computer. 14b Windows: Mac: ENG Windows: Once the USB prompt appears, connect the USB cable to the port on...

Setup Guide - Page 7

HP 915 All-in again. Do not plug the USB cable into the computer. ENG Problem: (Windows only) The Device Setup Has Failed To Complete screen displays. Make sure the USB cable is plugged into a keyboard or a non-powered USB hub. Check all screens. Refer to connect the USB cable. Action: Unplug the device and plug it...

Setup Guide - Page 8

... Start Copy Black Start Copy Color Check print cartridge lights Resume Cancel On Windows is a registered trademark of Microsoft Corporation. 2007 Hewlett-Packard Development Company, L.P. Printed in -One Windows CD. Unplug the USB cable, and then insert the green HP All-in Action: Cancel all screens. ENG Problem: (Windows only) The Microsoft Add Hardware screens...

User Guide - Page 1

HP 915 All-in-One Windows Help

User Guide - Page 4

Contents Contents 1 HP 915 All-in-One Help...5 2 HP All-in-One overview The HP All-in-One at a glance...7 Control panel buttons...8 Status light overview...10 Use the HP Photosmart software 11 3 Find more information...13 4 How do I?...15 5 Connection information Supported connection types...17 Use printer sharing...17 6 Load originals and load paper Load originals...19 Choose papers...

User Guide - Page 8

...; How do I? • Connection information • Load originals and load paper • Print from your computer • Use the copy features • Use the scan features • Maintain the HP All-in-One • Shop for printing supplies • HP warranty and support • Technical information HP 915 All-in-One Help HP 915 All-in-One Help 5

User Guide - Page 66

NOTE: You can also check the ink levels by using the software installed with the HP All-in -One Work with a tri-color cartridge. In the Print Properties dialog box, click the Services tab, and then click Service this device. The Printer Toolbox appears. 2. Click the Estimated Ink Level tab. Related topics Print a self-test report Replace the print cartridges Follow...

User Guide - Page 78

...: You can contact a local HP reseller to www.hp.com/buy /supplies. Click the Estimated Ink Levels tab. Additionally, you can also open the Printer Toolbox from the HP Web site. To order HP papers and other supplies, such as recommended types of the shopping links on the page. NOTE: At this device. 2. In the Print Properties dialog...

User Guide - Page 81

...HP All-in -One off and then on again. • If necessary, remove the software you installed with most paper types. Find a paper type that is plugged into a USB port on , try restarting your computer. Curled paper can reduce print quality. • Do not use... If you check the connections, try connecting directly to curl, which might start to your computer. • Check other end ...

User Guide - Page 88

..., HP, 915 All-InOne, and then clicking Product Registration. Solution: If the HP Digital Imaging Monitor does not appear in the system tray (normally located at the lower-right corner of the buttons are missing in -One application files from the Windows taskbar by clicking Start, pointing to uninstall and then reinstall the software. If...

User Guide - Page 90

... the Windows taskbar, click Start, Programs or All Programs, HP, 915 All-In- One, Uninstall. 3. Restart your computer until after you have reinstalled the software. 6. Do not connect the HP All-in-One to your computer's CDROM drive, and follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP...

User Guide - Page 92

... for the print cartridges appear. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. 4. In the Print Properties dialog box, click the Services tab, and then click Service this device. Clean only the copper-colored contacts. To check the ink levels from the Print Properties dialog box. Print cartridge troubleshooting 89 Troubleshooting 1 Copper...

User Guide - Page 143

...ink levels, check 62 ink, removing ink from software application 29 iron-on transfers 43 labels 44 margins incorrect 104, 106 meaningless characters 102 multiple pages on one sheet 42 nothing happens 103 on transfers 43 M maintenance align print cartridges 69 check ink levels... 76 software 76 ...ink sprays 108 photo print cartridge 67 print borderless 36 print on photo paper 37 Photosmart Software...

User Guide - Page 144

...check ink levels 62 clean 71 clean contacts 71 clean ink nozzle area 72 error message 126 faulty 127 handle 62 incorrect 126 low ink... options 30, 34 ship your device 131 smeared ink, fax 96 software application, print from 29 software installation reinstall 86 troubleshoot 83 uninstall... 33 resolution 32 saturation 33 speed 32 printer sharing Mac 17 Windows 17 printing with one print cartridge 67 ...

Basic Guide - Page 9

...HP All-in -One software is important that came with the HP Allin-One. Make sure to uninstall and then reinstall the software. On the Windows taskbar, click Start, and then click Control Panel. 2. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Restart your computer. 4. If the HP... using a USB cable before the HP All-in -One is complete, the HP Digital...

Basic Guide - Page 15

...printer software. Technical information Technical information 13 Paper specifications • Input tray capacity: Plain paper sheets: Up to 100 (75 gsm (20 lb.) paper) • Output tray capacity: Plain paper sheets: Up to 240 V (±10%), 50 - 60 Hz (±3 Hz) NOTE: Use only with the marketing name (HP 915...not be slightly distorted • HP recommends using a USB cable less than or ...