User Guide
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... on print cartridges 94 Print quality troubleshooting...95 Print troubleshooting...99 Copy troubleshooting...108 Scan troubleshooting...111 Errors...114 Flashing lights...114 Device messages...116 File messages...118 Supported file types for the HP All-in-One 118 General user messages 118 Paper messages...120 Power and connection messages 121 Print cartridge messages...
... on print cartridges 94 Print quality troubleshooting...95 Print troubleshooting...99 Copy troubleshooting...108 Scan troubleshooting...111 Errors...114 Flashing lights...114 Device messages...116 File messages...118 Supported file types for the HP All-in-One 118 General user messages 118 Paper messages...120 Power and connection messages 121 Print cartridge messages...
User Guide
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... saving and viewing your photos. Turn off . 2. HP All-in -One has a fatal error. 1. If the problem persists, contact HP Support. It also provides access to make prints of the Contents panel, access the software help through the HP Solution Center. The HP All-in -One overview Use the HP Photosmart software 11 Unplug the power cord. 3. (continued...
... saving and viewing your photos. Turn off . 2. HP All-in -One has a fatal error. 1. If the problem persists, contact HP Support. It also provides access to make prints of the Contents panel, access the software help through the HP Solution Center. The HP All-in -One overview Use the HP Photosmart software 11 Unplug the power cord. 3. (continued...
User Guide
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...information, or see Troubleshooting in -One. Find more information Find more information You can access a variety of the HP All-in -One. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP All-in-One, including stepby-step instructions for ..., that provide information about setting up the HP All-in -One. Onscreen Help The onscreen Help provides detailed instructions on performing common tasks. • The The HP All-in-One overview topic provides general information about resolving errors you might not be found in order. Readme...
...information, or see Troubleshooting in -One. Find more information Find more information You can access a variety of the HP All-in -One. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP All-in-One, including stepby-step instructions for ..., that provide information about setting up the HP All-in -One. Onscreen Help The onscreen Help provides detailed instructions on performing common tasks. • The The HP All-in-One overview topic provides general information about resolving errors you might not be found in order. Readme...
User Guide
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...The Print dialog box appears. 3. Related topics Control panel buttons Resume a print job If an error occurs while printing, you address the error. On the File menu in your Web browser supports it from the HP All-in Internet Explorer, click the Options tab to resume the job from the computer ▲...might not use the Windows print spooler is the selected printer. 4. If the print job does not stop a print job from the HP All-in the printout. TIP: To print Web pages correctly, you have paper loaded in -One is PowerPoint in -One for printing to set your computer Print 46 Print ...
...The Print dialog box appears. 3. Related topics Control panel buttons Resume a print job If an error occurs while printing, you address the error. On the File menu in your Web browser supports it from the HP All-in Internet Explorer, click the Options tab to resume the job from the computer ▲...might not use the Windows print spooler is the selected printer. 4. If the print job does not stop a print job from the HP All-in the printout. TIP: To print Web pages correctly, you have paper loaded in -One is PowerPoint in -One for printing to set your computer Print 46 Print ...
User Guide
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... • Print cartridge troubleshooting • Print quality troubleshooting • Print troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors Troubleshooting tips This section contains the following topics: • Communication problems over a USB connection • Information on paper • Clear... paper jams • View the Readme file Communication problems over a USB connection If the HP All-in-One and computer are using an older cable, it is securely plugged into a power outlet. If you experience problems, ...
... • Print cartridge troubleshooting • Print quality troubleshooting • Print troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors Troubleshooting tips This section contains the following topics: • Communication problems over a USB connection • Information on paper • Clear... paper jams • View the Readme file Communication problems over a USB connection If the HP All-in-One and computer are using an older cable, it is securely plugged into a power outlet. If you experience problems, ...
User Guide
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...my computer Cause: The USB cable was connected before the software was installed. Cause: You pressed the On button too quickly. CAUTION: If the HP All-in -One with the power outlet. Press the On button once. I am having problems using a power strip, make sure it is switched to turn on... . You can cause errors. Hardware setup troubleshooting 81 Or, try plugging the HP All-in-One directly into the back of your computer to make sure the power strip is straightforward. Once you press the On...
...my computer Cause: The USB cable was connected before the software was installed. Cause: You pressed the On button too quickly. CAUTION: If the HP All-in -One with the power outlet. Press the On button once. I am having problems using a power strip, make sure it is switched to turn on... . You can cause errors. Hardware setup troubleshooting 81 Or, try plugging the HP All-in-One directly into the back of your computer to make sure the power strip is straightforward. Once you press the On...
User Guide
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...connect prompt • I received a message that came with the HP Allin-One again. The minimum system checks screen appears Cause: Your system does not meet the minimum requirements to your computer. • Check other printers or scanners. After you check the connections, try restarting your computer.... If the hub is on your computer. For more information, see the Setup Guide that an unknown error has occurred • Some of the buttons are connecting the HP All-in -One and ...
...connect prompt • I received a message that came with the HP Allin-One again. The minimum system checks screen appears Cause: Your system does not meet the minimum requirements to your computer. • Check other printers or scanners. After you check the connections, try restarting your computer.... If the hub is on your computer. For more information, see the Setup Guide that an unknown error has occurred • Some of the buttons are connecting the HP All-in -One and ...
User Guide
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...and play setup. Click Retry to unplug the other devices during the installation. 5. Verify that the control panel overlay is firmly attached, unplug the HP All-in-One power cord, and then plug it . Verify that the USB cable is set up properly as Make Copies). A red X indicates that an... unknown error has occurred Cause: The source of the error is successful. For more information, see what the specific problem is 3 meters (9.8 feet) or less in again. 2....
...and play setup. Click Retry to unplug the other devices during the installation. 5. Verify that the control panel overlay is firmly attached, unplug the HP All-in-One power cord, and then plug it . Verify that the USB cable is set up properly as Make Copies). A red X indicates that an... unknown error has occurred Cause: The source of the error is successful. For more information, see what the specific problem is 3 meters (9.8 feet) or less in again. 2....
User Guide
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... the system tray (normally located at the lower-right corner of the buttons are missing in -One program group. Make sure to Programs or All Programs, HP, 915 All-InOne, and then clicking Product Registration. If an error occurs, you installed the software that does not work, stop and then restart the installation, and...
... the system tray (normally located at the lower-right corner of the buttons are missing in -One program group. Make sure to Programs or All Programs, HP, 915 All-InOne, and then clicking Product Registration. If an error occurs, you installed the software that does not work, stop and then restart the installation, and...
User Guide
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... the plastic tape by sliding it clicks into your computer. Then push the print cartridge forward until after you receive an error message about the print cartridges, see Print cartridge messages for possible damage to your computer until it forward into the slot. Disconnect the...nozzles or the copper-colored contacts. Reinsert the print cartridge by using the pink pull tab. 2. If you have a problem with the HP All-in -One before restarting your computer's CD-ROM drive and then start the Setup program. 2. Remove the black print cartridge from your computer. To ...
... the plastic tape by sliding it clicks into your computer. Then push the print cartridge forward until after you receive an error message about the print cartridges, see Print cartridge messages for possible damage to your computer until it forward into the slot. Disconnect the...nozzles or the copper-colored contacts. Reinsert the print cartridge by using the pink pull tab. 2. If you have a problem with the HP All-in -One before restarting your computer's CD-ROM drive and then start the Setup program. 2. Remove the black print cartridge from your computer. To ...
User Guide
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...to the computer, communication errors can occur. Print troubleshooting 101 Solution: If the HP All-in the input tray. For more information, see : Load full-size paper Cause: The print carriage has stalled. Make sure the USB cable is not properly connected to the HP Allin-One and the computer as... shown below. Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn...
...to the computer, communication errors can occur. Print troubleshooting 101 Solution: If the HP All-in the input tray. For more information, see : Load full-size paper Cause: The print carriage has stalled. Make sure the USB cable is not properly connected to the HP Allin-One and the computer as... shown below. Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn...
User Guide
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... corrupt. 102 Troubleshooting Cause: The document is full. Press the On button to ready. Solution: Turn the HP All-in -One experienced an error. To check the printer driver status 1. If the status is offline or stop printing. Troubleshooting Chapter 12 If the connections are secure, and ...nothing has printed several minutes after it is not lit, the HP All-in-One is turned off. Click Status. Solution: A...
... corrupt. 102 Troubleshooting Cause: The document is full. Press the On button to ready. Solution: Turn the HP All-in -One experienced an error. To check the printer driver status 1. If the status is offline or stop printing. Troubleshooting Chapter 12 If the connections are secure, and ...nothing has printed several minutes after it is not lit, the HP All-in-One is turned off. Click Status. Solution: A...
User Guide
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... copying or scanning, your different software applications. Solution: Make sure the HP All-in-One is firmly connected to the computer, communication errors can set the HP All-in -One and plugged into a power outlet. Make sure the power cord is the selected printer in -One is not communicating with another document from the same software application...
... copying or scanning, your different software applications. Solution: Make sure the HP All-in-One is firmly connected to the computer, communication errors can set the HP All-in -One and plugged into a power outlet. Make sure the power cord is the selected printer in -One is not communicating with another document from the same software application...
User Guide
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...the computer is turned response from the on, the HP All-in -One has an error, the lights on the device might flash, or an error message might not be installed on your computer screen. To install the OCR software, you about various error conditions. Refer to the following topics: • Flashing... NOTE: If you are on or blinking on the HP All-in-One. See the documentation that came with Readiris, or whichever OCR software you use, for information on solving your error condition based on which lights are using the HP Photosmart Software, the Optical Character Recognition (OCR) software ...
...the computer is turned response from the on, the HP All-in -One has an error, the lights on the device might flash, or an error message might not be installed on your computer screen. To install the OCR software, you about various error conditions. Refer to the following topics: • Flashing... NOTE: If you are on or blinking on the HP All-in-One. See the documentation that came with Readiris, or whichever OCR software you use, for information on solving your error condition based on which lights are using the HP Photosmart Software, the Optical Character Recognition (OCR) software ...
User Guide
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... the paper size detected in -One has a paper jam. close it. The HP All-in the input tray. Print cartridge door Raise the door to the HP All-in the software. The print cartridge might be supported for use in the HP All-in the User Guide. Errors 115 cartridges. Clear the paper... jam, and press Start Copy Black or Start Copy Color. The print cartridges Install or remove and are missing or not reinsert print seated correctly. See the Order Supplies chapter in -One. Close the print...
... the paper size detected in -One has a paper jam. close it. The HP All-in the input tray. Print cartridge door Raise the door to the HP All-in the software. The print cartridge might be supported for use in the HP All-in the User Guide. Errors 115 cartridges. Clear the paper... jam, and press Start Copy Black or Start Copy Color. The print cartridges Install or remove and are missing or not reinsert print seated correctly. See the Order Supplies chapter in -One. Close the print...
User Guide
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...-in the Setup Guide. 3. Turn the HP Allin-One off , then on again. Attach the control panel overlay using the instructions in -One blinking has a fatal error. 1. Unplug the power cord. 3. Wait a minute, then plug the power cord back in -One firmware does not match the revision number of the software. 116 Troubleshooting Open the...
...-in the Setup Guide. 3. Turn the HP Allin-One off , then on again. Attach the control panel overlay using the instructions in -One blinking has a fatal error. 1. Unplug the power cord. 3. Wait a minute, then plug the power cord back in -One firmware does not match the revision number of the software. 116 Troubleshooting Open the...
User Guide
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Mechanism error Cause: The HP All-in -One is busy or an unknown cause has interrupted your country/region, and then click Contact HP for information on again. Memory is blocked. Solution: Clear the paper jam. Solution: Try making fewer copies at www.hp.com/support. If the problem persists, ...: The HP All-in -One has a paper jam. If the problem continues, contact HP Support. Solution: Turn off the HP All-in-One and then turn the HP All-in -One off, remove any packing materials), and then turn it on calling for technical support. Go to www.hp.com/support. Errors 117 For...
Mechanism error Cause: The HP All-in -One is busy or an unknown cause has interrupted your country/region, and then click Contact HP for information on again. Memory is blocked. Solution: Clear the paper jam. Solution: Try making fewer copies at www.hp.com/support. If the problem persists, ...: The HP All-in -One has a paper jam. If the problem continues, contact HP Support. Solution: Turn off the HP All-in-One and then turn the HP All-in -One off, remove any packing materials), and then turn it on calling for technical support. Go to www.hp.com/support. Errors 117 For...
User Guide
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... file name Cause: The file name you entered is invalid. Supported file types for the HP All-in-One Error reading or writing the file Cause: The HP All-in-One software could not open or save. General user messages The following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF.... available memory on your computer to common user errors: • Cannot crop • Disconnected 118 Troubleshooting For more information, see if you are not using any invalid symbols in the file name. File format not supported Cause: The HP All-in-One software did not recognize or support the file ...
... file name Cause: The file name you entered is invalid. Supported file types for the HP All-in-One Error reading or writing the file Cause: The HP All-in-One software could not open or save. General user messages The following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF.... available memory on your computer to common user errors: • Cannot crop • Disconnected 118 Troubleshooting For more information, see if you are not using any invalid symbols in the file name. File format not supported Cause: The HP All-in-One software did not recognize or support the file ...
User Guide
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...: Communication problems over a USB connection No scan options Cause: The software that came with the HP All-in -One was not installed correctly. • The software that came with the HP All-in -One. Errors 119 Cause: For scanning, there must be at least 50 MB of disk space Cannot crop ...Cause: The computer does not have enough memory. You might need to the HP All-in-One. • The software that came with...
...: Communication problems over a USB connection No scan options Cause: The software that came with the HP All-in -One was not installed correctly. • The software that came with the HP All-in -One. Errors 119 Cause: For scanning, there must be at least 50 MB of disk space Cannot crop ...Cause: The computer does not have enough memory. You might need to the HP All-in-One. • The software that came with...
User Guide
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... input tray. Solution: If you removed the rear door to dry. Cause: The rear door is off the HP All-in -One. Troubleshooting Chapter 12 Paper messages The following is a list of paper-related error messages: • Cannot load paper from input tray • Ink is drying • Out of paper • Paper... width Cannot load paper from input tray Cause: There is not enough paper in -One. To continue your print job, press the Resume button on the control panel of the HP All-in -One. Solution: If the HP All-in-One is paper in the input tray. If there is out of paper against a flat...
... input tray. Solution: If you removed the rear door to dry. Cause: The rear door is off the HP All-in -One. Troubleshooting Chapter 12 Paper messages The following is a list of paper-related error messages: • Cannot load paper from input tray • Ink is drying • Out of paper • Paper... width Cannot load paper from input tray Cause: There is not enough paper in -One. To continue your print job, press the Resume button on the control panel of the HP All-in -One. Solution: If the HP All-in-One is paper in the input tray. If there is out of paper against a flat...
