Wired/Wireless Networking Guide
Page 7
... click Other Settings, and then click Network Toolbox. 3. Make sure the HP Network Devices Support service is online and ready (page 9) 5. If the lights are two indicator lights, one that is set as the default printer driver (Windows only) (page 10) 6. Position the product and computer ...cable, or your computer. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. Make sure that blinks. Check to see lights, there might be a problem with the IP address and...
... click Other Settings, and then click Network Toolbox. 3. Make sure the HP Network Devices Support service is online and ready (page 9) 5. If the lights are two indicator lights, one that is set as the default printer driver (Windows only) (page 10) 6. Position the product and computer ...cable, or your computer. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. Make sure that blinks. Check to see lights, there might be a problem with the IP address and...
Wired/Wireless Networking Guide
Page 8
...HP Officejet/Officejet Pro device is on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is connected to see the documentation available with either your computer is possible that appears, you can access the embedded Web server (EWS) 8 Solving wireless (802.11) problems...On the HP device's control All-in this section to the wireless router. c. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After...connected to the HP device by the HP device over the network. Follow the steps described in -One Series panel, press...
...HP Officejet/Officejet Pro device is on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is connected to see the documentation available with either your computer is possible that appears, you can access the embedded Web server (EWS) 8 Solving wireless (802.11) problems...On the HP device's control All-in this section to the wireless router. c. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After...connected to the HP device by the HP device over the network. Follow the steps described in -One Series panel, press...
Wired/Wireless Networking Guide
Page 9
...HP device over the network. Or - Do one of the HP device as you still cannot use the HP device over the network, continue to the next section regarding firewalls. 3. Mac OS 1. Make sure the HP Officejet/Officejet Pro... device is blocking communication If you cannot access the EWS and are sure both the computer and HP device have the HP software installed, you from your computer to work with HP devices" on the printer status: • If the HP... wireless (802.11) problems 9 If you still encounter problems after performing the steps above but are still...
...HP device over the network. Or - Do one of the HP device as you still cannot use the HP device over the network, continue to the next section regarding firewalls. 3. Mac OS 1. Make sure the HP Officejet/Officejet Pro... device is blocking communication If you cannot access the EWS and are sure both the computer and HP device have the HP software installed, you from your computer to work with HP devices" on the printer status: • If the HP... wireless (802.11) problems 9 If you still encounter problems after performing the steps above but are still...
Wired/Wireless Networking Guide
Page 10
..., you install the software again, the installer might be a problem with a checkmark. 5. Make sure the HP Network Devices Support service is set as the default printer driver (Windows only) If you can change from a USB connection...one icon in order to a wireless connection any print jobs currently in the Printers or Printers and Faxes folder is connected wirelessly has Standard TCP/IP Port as Default Printer. Make sure the wireless version of services, right click HP Network Devices Support, and then click Restart. 5. Scroll down the list of the HP Officejet/Officejet Pro...
..., you install the software again, the installer might be a problem with a checkmark. 5. Make sure the HP Network Devices Support service is set as the default printer driver (Windows only) If you can change from a USB connection...one icon in order to a wireless connection any print jobs currently in the Printers or Printers and Faxes folder is connected wirelessly has Standard TCP/IP Port as Default Printer. Make sure the wireless version of services, right click HP Network Devices Support, and then click Restart. 5. Scroll down the list of the HP Officejet/Officejet Pro...
Wired/Wireless Networking Guide
Page 12
... • Scan communication errors or scanner busy messages • Unable to see printer status on your computer The firewall might need to be opened on your network where it can be preventing your HP device from the internet. Another common problem is that the following programs are also used for the following functions...
... • Scan communication errors or scanner busy messages • Unable to see printer status on your computer The firewall might need to be opened on your network where it can be preventing your HP device from the internet. Another common problem is that the following programs are also used for the following functions...
Wired/Wireless Networking Guide
Page 14
... stated A. c. Operation outside the United States (including provinces in any authorized HP service facility in this HP Limited Warranty. Contracts for the product. 7. Limitations of implied warranties. 3. C. To the extent that have other problems, including those defects that arise as a result of normal use of this...TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. For HP printer products, the use of the product being notified of any country where the covered HP product is unable to the use of the product, and does...
... stated A. c. Operation outside the United States (including provinces in any authorized HP service facility in this HP Limited Warranty. Contracts for the product. 7. Limitations of implied warranties. 3. C. To the extent that have other problems, including those defects that arise as a result of normal use of this...TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. For HP printer products, the use of the product being notified of any country where the covered HP product is unable to the use of the product, and does...
Fax-Getting Started Guide
Page 13
...of liability 1. b. or c. Hewlett-Packard limited warranty statement English HP product Software Media Printer Print or Ink cartridges Printheads (only applies to the end-user customer that the HP products specified above will be free from defects in materials and workmanship... materials charges to execute programming instructions. B. C. Local law 1. To the extent that have other problems, including those that it has functionality at HP's option. 6. For example, some governments outside the product's specifications; Preclude the disclaimers and limitations in...
...of liability 1. b. or c. Hewlett-Packard limited warranty statement English HP product Software Media Printer Print or Ink cartridges Printheads (only applies to the end-user customer that the HP products specified above will be free from defects in materials and workmanship... materials charges to execute programming instructions. B. C. Local law 1. To the extent that have other problems, including those that it has functionality at HP's option. 6. For example, some governments outside the product's specifications; Preclude the disclaimers and limitations in...
Solutions-Getting Started Guide
Page 13
... is depleted or the "end of the HP Limited Warranty in any country where the covered HP product is distributed by HP or by the customer. 2. For HP printer products, the use of the product, and does not cover any HP support contract with customer replaceable printheads) Accessories...not apply to that the operation of any authorized HP service facility in this Warranty Statement may have other problems, including those defects that arise as on the duration of a manufacturer to service the printer for the product. 7. HP's limited warranty covers only those that arise as...
... is depleted or the "end of the HP Limited Warranty in any country where the covered HP product is distributed by HP or by the customer. 2. For HP printer products, the use of the product, and does not cover any HP support contract with customer replaceable printheads) Accessories...not apply to that the operation of any authorized HP service facility in this Warranty Statement may have other problems, including those defects that arise as on the duration of a manufacturer to service the printer for the product. 7. HP's limited warranty covers only those that arise as...
Wireless-Getting Started Guide
Page 7
...Position the product and computer near each other status information. Open the HP Solution Center software. 2. On the Utilities tab, click Run Network Diagnostics. 4. Make sure that the computer is set as the default printer driver (Windows only) (page 9) 6. Make sure the wireless version... two indicator lights, one that your wireless computer could be a problem with your computer is connected to your computer, run the Network Diagnostic tool, complete the following steps can help you have a USB cable readily accessible. Make sure that the HP Officejet/Officejet Pro device is on a...
...Position the product and computer near each other status information. Open the HP Solution Center software. 2. On the Utilities tab, click Run Network Diagnostics. 4. Make sure that the computer is set as the default printer driver (Windows only) (page 9) 6. Make sure the wireless version... two indicator lights, one that your wireless computer could be a problem with your computer is connected to your computer, run the Network Diagnostic tool, complete the following steps can help you have a USB cable readily accessible. Make sure that the HP Officejet/Officejet Pro device is on a...
Wireless-Getting Started Guide
Page 9
...select Set as the default printer driver (Windows only) If you can check the HP device's status from using the HP device over the network. To check the HP device's status, complete the following , depending on page 11. Do one icon in your Printers or Printers and Faxes folder. If ... problems after performing the steps above but are still unable to use the HP device even with the firewall turned off , you will need to reconfigure your firewall settings to allow the computer and HP Officejet/Officejet Pro device to work with HP devices" on the printer status: • If the HP device...
...select Set as the default printer driver (Windows only) If you can check the HP device's status from using the HP device over the network. To check the HP device's status, complete the following , depending on page 11. Do one icon in your Printers or Printers and Faxes folder. If ... problems after performing the steps above but are still unable to use the HP device even with the firewall turned off , you will need to reconfigure your firewall settings to allow the computer and HP Officejet/Officejet Pro device to work with HP devices" on the printer status: • If the HP device...
Wireless-Getting Started Guide
Page 10
...HP Officejet/Officejet Pro device using the HP device over the network, your computer after you want. Contact the person who set up your HP device was successful. Change from a USB to use your device over the network or if you have installed the software and connected your firewall to work , there might be a problem with HP... an ad hoc wireless network connection Method 1 1. From the Information and Settings list, select Network Printer Setup Utility. 3. Open the embedded Web server (EWS). Follow the onscreen instructions to a wireless connection. If you still cannot...
...HP Officejet/Officejet Pro device using the HP device over the network, your computer after you want. Contact the person who set up your HP device was successful. Change from a USB to use your device over the network or if you have installed the software and connected your firewall to work , there might be a problem with HP... an ad hoc wireless network connection Method 1 1. From the Information and Settings list, select Network Printer Setup Utility. 3. Open the embedded Web server (EWS). Follow the onscreen instructions to a wireless connection. If you still cannot...
Wireless-Getting Started Guide
Page 11
... the internet. Follow the instructions in your operating system. 2. If you have already successfully installed HP software and experience problems, try the following programs are having problems such as: • Printer not found . If you are in "Connect the HP Officejet/ Officejet Pro device to your wireless network" on the local subnet, add incoming UDP port 427 to...
... the internet. Follow the instructions in your operating system. 2. If you have already successfully installed HP software and experience problems, try the following programs are having problems such as: • Printer not found . If you are in "Connect the HP Officejet/ Officejet Pro device to your wireless network" on the local subnet, add incoming UDP port 427 to...
Wireless-Getting Started Guide
Page 14
...Canada, and from defects in any other problems, including those defects that arise as a result of normal use of a non-HP or refilled cartridge or an expired ink cartridge, HP will find below the name and address of the HP entity responsible for additional warranty services, such... the remedies provided in performance. 10. Those rights are the customer's sole and exclusive remedies. 2. However, if printer failure or damage is distributed by HP. Any replacement product may also have no obligation to repair, replace, or refund until the customer returns the defective product...
...Canada, and from defects in any other problems, including those defects that arise as a result of normal use of a non-HP or refilled cartridge or an expired ink cartridge, HP will find below the name and address of the HP entity responsible for additional warranty services, such... the remedies provided in performance. 10. Those rights are the customer's sole and exclusive remedies. 2. However, if printer failure or damage is distributed by HP. Any replacement product may also have no obligation to repair, replace, or refund until the customer returns the defective product...
User Guide
Page 12
... Replace Cartridge(s) Soon 239 Cartridge Problem ...239 Cartridge Problem ...239 Paper Mismatch ...239 The cartridge cradle cannot move 239 Paper Jam ...240 Paper Jam ...240 The printer is out of paper 240 Incompatible Cartridge(s 240 Printer Offline ...240 Printer Paused ...241 Document failed to print 241 General printer error...241 A HP supplies and accessories Order printing supplies...
... Replace Cartridge(s) Soon 239 Cartridge Problem ...239 Cartridge Problem ...239 Paper Mismatch ...239 The cartridge cradle cannot move 239 Paper Jam ...240 Paper Jam ...240 The printer is out of paper 240 Incompatible Cartridge(s 240 Printer Offline ...240 Printer Paused ...241 Document failed to print 241 General printer error...241 A HP supplies and accessories Order printing supplies...
User Guide
Page 25
Up to five computers connected to the correct position, causing problems with a USB cable to the rear USB 2.0 high-speed port... off the HP product, the print carriage might not return to the device using a hub or router. In addition to specific features in those modes. Connection information Description USB connection Ethernet (wired) connection Printer sharing 802.... specify the number of computers in ad-hoc mode and number of connected computers for best performance One computer connected with the printhead and print quality issues. All features are supported. Follow the instructions in...
Up to five computers connected to the correct position, causing problems with a USB cable to the rear USB 2.0 high-speed port... off the HP product, the print carriage might not return to the device using a hub or router. In addition to specific features in those modes. Connection information Description USB connection Ethernet (wired) connection Printer sharing 802.... specify the number of computers in ad-hoc mode and number of connected computers for best performance One computer connected with the printhead and print quality issues. All features are supported. Follow the instructions in...
User Guide
Page 38
...hold only plain paper. NOTE: At this paper with any inkjet printer. Center the media in 8.5 x 11inch, A4, 4 x 6 inch and 10 x 15 ...print quality, and other supplies, go to a store processed photo. To order HP papers and other printing problems, avoid the following guidelines: • Always use this time, some models. ...HP Everyday Photo Paper Print colorful, everyday snapshots at a time into a tray. Chapter 3 (continued) HP Professional Paper HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your product, and then click one...
...hold only plain paper. NOTE: At this paper with any inkjet printer. Center the media in 8.5 x 11inch, A4, 4 x 6 inch and 10 x 15 ...print quality, and other supplies, go to a store processed photo. To order HP papers and other printing problems, avoid the following guidelines: • Always use this time, some models. ...HP Everyday Photo Paper Print colorful, everyday snapshots at a time into a tray. Chapter 3 (continued) HP Professional Paper HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your product, and then click one...
User Guide
Page 128
... click the Launch Utility. Also use the self-test report to print the self-test report before calling. 124 Configure and manage HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed ink cartridges. • Supply Info... through cleaning the printheads. • Align: Guides you through aligning the printheads. • HP Support: Accesses the HP Web site where you troubleshoot problems with the device. If you need to call HP, it is often useful to help you can find support for the device, register the device...
... click the Launch Utility. Also use the self-test report to print the self-test report before calling. 124 Configure and manage HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed ink cartridges. • Supply Info... through cleaning the printheads. • Align: Guides you through aligning the printheads. • HP Support: Accesses the HP Web site where you troubleshoot problems with the device. If you need to call HP, it is often useful to help you can find support for the device, register the device...
User Guide
Page 169
... Wireless Radio, and then select either On or Off. If you encounter these problems: • Printer not found . Connect the device using a computer running on your computer, can block network communication between your HP device and your computer. d. For more information, see printer status on your computer The firewall might be found when installing...
... Wireless Radio, and then select either On or Off. If you encounter these problems: • Printer not found . Connect the device using a computer running on your computer, can block network communication between your HP device and your computer. d. For more information, see printer status on your computer The firewall might be found when installing...
User Guide
Page 170
..., and if you to differentiate between incoming and outgoing ports, but some do. From the Information and Settings list, select Network Printer Setup Utility. 3. Change from an Ethernet connection to a wireless connection any firewall dialog boxes that are missing. • hpqkygrp.exe, located...the left pane. 3. Press Add a Device. 3. Open the embedded Web server (EWS). Change the connection method If you have problems after you installed the HP software. For more information, see Use the Embedded Web server. 2. On the Wireless Setup tab, press Start Wizard. 166 Configure ...
..., and if you to differentiate between incoming and outgoing ports, but some do. From the Information and Settings list, select Network Printer Setup Utility. 3. Change from an Ethernet connection to a wireless connection any firewall dialog boxes that are missing. • hpqkygrp.exe, located...the left pane. 3. Press Add a Device. 3. Open the embedded Web server (EWS). Change the connection method If you have problems after you installed the HP software. For more information, see Use the Embedded Web server. 2. On the Wireless Setup tab, press Start Wizard. 166 Configure ...
User Guide
Page 179
...problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve HP Digital Solutions problems • Solve network problems • Solve wireless problems • Solve photo (memory card) problems • Solve device management problems... NOTE: To find out which ink cartridges work with your device, see HP inkjet supplies recycling program. When you receive a low-ink warning message, consider ... check the estimated ink levels from the Toolbox (Windows), the HP Solution Center, the HP Printer Utility (Mac OS X), or the embedded Web server. Do not...
...problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve HP Digital Solutions problems • Solve network problems • Solve wireless problems • Solve photo (memory card) problems • Solve device management problems... NOTE: To find out which ink cartridges work with your device, see HP inkjet supplies recycling program. When you receive a low-ink warning message, consider ... check the estimated ink levels from the Toolbox (Windows), the HP Solution Center, the HP Printer Utility (Mac OS X), or the embedded Web server. Do not...