Wired/Wireless Networking Guide
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...a problem is detected, the printed test report will include recommendations ...one that the computer is on your network To check a wired (Ethernet) connection Many computers have indicator lights beside the port where the Ethernet cable from the HP device control panel: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless... Built-in Ethernet does not appear in the list of the HP Officejet/ Officejet Pro device is running (Windows only) (page 10) 1. HP Officejet 6500 All-in the Basic troubleshooting section and are on a Macintosh computer...
...a problem is detected, the printed test report will include recommendations ...one that the computer is on your network To check a wired (Ethernet) connection Many computers have indicator lights beside the port where the Ethernet cable from the HP device control panel: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless... Built-in Ethernet does not appear in the list of the HP Officejet/ Officejet Pro device is running (Windows only) (page 10) 1. HP Officejet 6500 All-in the Basic troubleshooting section and are on a Macintosh computer...
Wired/Wireless Networking Guide
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... flashes, data is being sent or received by your router or computer. Or - HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL • If the Network ...Web server (EWS) 8 Solving wireless (802.11) problems 2. Windows a. Click the AirPort icon in -One Series panel, press the Setup ( ) button. Check to a wireless network, print the device's Network Configuration Page: HP Officejet 6000 Press ( ) Wireless button. Printer Series HP Officejet 6500 a. The connection status should ...
... flashes, data is being sent or received by your router or computer. Or - HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL • If the Network ...Web server (EWS) 8 Solving wireless (802.11) problems 2. Windows a. Click the AirPort icon in -One Series panel, press the Setup ( ) button. Check to a wireless network, print the device's Network Configuration Page: HP Officejet 6000 Press ( ) Wireless button. Printer Series HP Officejet 6500 a. The connection status should ...
Wired/Wireless Networking Guide
Page 9
...enabling the firewall software to recognize the HP device. For more information, see "Configure your firewall to work with HP devices" on page 12. Or - Do one of the HP device as it was successful. Select the HP device, and the click Print Queue. 3. English verify if they ..., and then double-click Printers. 2. If the printers on the Network Configuration Page (for printing or scanning). Click System Preferences in the window that the symptoms persist as to scan or print) to the next section regarding firewalls. 3. Make sure the HP Officejet/Officejet Pro device is online and...
...enabling the firewall software to recognize the HP device. For more information, see "Configure your firewall to work with HP devices" on page 12. Or - Do one of the HP device as it was successful. Select the HP device, and the click Print Queue. 3. English verify if they ..., and then double-click Printers. 2. If the printers on the Network Configuration Page (for printing or scanning). Click System Preferences in the window that the symptoms persist as to scan or print) to the next section regarding firewalls. 3. Make sure the HP Officejet/Officejet Pro device is online and...
Wired/Wireless Networking Guide
Page 10
... to change to a wireless connection any print jobs currently in order to work , there might create a second version of the HP Officejet/Officejet Pro device is running (Windows only) To restart the HP Network Device Support service 1. Right-click the printer icon for the version of the printer driver that is connected wirelessly: a. For more than one icon in the...
... to change to a wireless connection any print jobs currently in order to work , there might create a second version of the HP Officejet/Officejet Pro device is running (Windows only) To restart the HP Network Device Support service 1. Right-click the printer icon for the version of the printer driver that is connected wirelessly: a. For more than one icon in the...
Wired/Wireless Networking Guide
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... experience problems, try the following programs are using a computer running on your computer, can be found when installing HP software • Unable to print, print job stuck in the firewall configuration utility, look for the following ports are destination ports on the local subnet, ...the local subnet (sometimes called the "scope" or "zone"). Another common problem is not set as : • Printer not found . Configure your firewall to work with HP devices By trusting all firewalls require you do . Incoming ports (UDP) are destination ports on the computer while outgoing...
... experience problems, try the following programs are using a computer running on your computer, can be found when installing HP software • Unable to print, print job stuck in the firewall configuration utility, look for the following ports are destination ports on the local subnet, ...the local subnet (sometimes called the "scope" or "zone"). Another common problem is not set as : • Printer not found . Configure your firewall to work with HP devices By trusting all firewalls require you do . Incoming ports (UDP) are destination ports on the computer while outgoing...
Wired/Wireless Networking Guide
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... computer sends information directly to the HP device without requiring a direct line of a wireless router. English Add hardware addresses to a wireless router MAC filtering is a security feature in your area which uses the same network name. For more information about printing the Network Configuration Page, see "Make sure the HP Officejet/Officejet Pro device is on the...
... computer sends information directly to the HP device without requiring a direct line of a wireless router. English Add hardware addresses to a wireless router MAC filtering is a security feature in your area which uses the same network name. For more information about printing the Network Configuration Page, see "Make sure the HP Officejet/Officejet Pro device is on the...
Wired/Wireless Networking Guide
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... be interrupted or error free. 3. Any replacement product may be consistent with the customer. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to that of the product being notified of the defect, refund the purchase price ...for the product. 7. or c. HP shall have additional statutory rights against the seller based on the cartridge has been ...
... be interrupted or error free. 3. Any replacement product may be consistent with the customer. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to that of the product being notified of the defect, refund the purchase price ...for the product. 7. or c. HP shall have additional statutory rights against the seller based on the cartridge has been ...
User Guide
Page 8
... server pages 99 HP Printer Utility (Mac OS X 99 Open the HP Printer Utility 99 HP Printer Utility panels 99 Use the HP Device Manager (Mac OS X 100 Understand the printer status page 100 Understand the network configuration page 101 Configure network options...102 Change basic network settings 103 View and print network settings 103 Turn the wireless radio on...
... server pages 99 HP Printer Utility (Mac OS X 99 Open the HP Printer Utility 99 HP Printer Utility panels 99 Use the HP Device Manager (Mac OS X 100 Understand the printer status page 100 Understand the network configuration page 101 Configure network options...102 Change basic network settings 103 View and print network settings 103 Turn the wireless radio on...
User Guide
Page 10
... ink cartridges 149 Advanced printhead maintenance 151 Clean the printhead...151 Align the printer...152 Usage information collection 153 Print and evaluate a print quality report 154 To print a print quality report 154 To evaluate the Print Quality Diagnostic Page 155 Ink Levels...155 Good color bars...155 Ragged, irregularly streaked, or faded bars 156 Regular white streaks...
... ink cartridges 149 Advanced printhead maintenance 151 Clean the printhead...151 Align the printer...152 Usage information collection 153 Print and evaluate a print quality report 154 To print a print quality report 154 To evaluate the Print Quality Diagnostic Page 155 Ink Levels...155 Good color bars...155 Ragged, irregularly streaked, or faded bars 156 Regular white streaks...
User Guide
Page 11
...graphics completely 182 The printout has a horizontal band of distortion near the bottom of a borderless print...184 Printouts have horizontal streaks or lines 185 Printouts are faded or have dull colors 187 Printouts seem blurry or fuzzy 189 Printouts are slanted or skewed 190 Ink streaks on ...is blocking communication 221 Make sure the HP device is online and ready 221 Your wireless router is using a hidden SSID 222 Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...222 Make sure the HP Network Devices Support service is running (...
...graphics completely 182 The printout has a horizontal band of distortion near the bottom of a borderless print...184 Printouts have horizontal streaks or lines 185 Printouts are faded or have dull colors 187 Printouts seem blurry or fuzzy 189 Printouts are slanted or skewed 190 Ink streaks on ...is blocking communication 221 Make sure the HP device is online and ready 221 Your wireless router is using a hidden SSID 222 Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...222 Make sure the HP Network Devices Support service is running (...
User Guide
Page 12
... failure...236 Cartridge Problem...237 The following cartridge appears to print...241 General printer error...241 A HP supplies and accessories Order printing supplies online 242 Accessories...242 Supplies...242 Supported ink cartridges 243 HP media...243 8 HP recommends you have replacement cartridges available to install when print quality is no longer acceptable 236 The amount of paper...
... failure...236 Cartridge Problem...237 The following cartridge appears to print...241 General printer error...241 A HP supplies and accessories Order printing supplies online 242 Accessories...242 Supplies...242 Supported ink cartridges 243 HP media...243 8 HP recommends you have replacement cartridges available to install when print quality is no longer acceptable 236 The amount of paper...
User Guide
Page 16
..., calibrate the device, clean the printhead, print the configuration page, order supplies online, and find support information from the trays and accessories Provide the latest printer software, and product and support information. Chapter 1 (continued) Resource HP Printer Utility (Mac OS X) Device control panel Logs and reports Printer Status report HP Web sites Description Location software and...
..., calibrate the device, clean the printhead, print the configuration page, order supplies online, and find support information from the trays and accessories Provide the latest printer software, and product and support information. Chapter 1 (continued) Resource HP Printer Utility (Mac OS X) Device control panel Logs and reports Printer Status report HP Web sites Description Location software and...
User Guide
Page 21
...Color or START PC COPY Color: Starts a color copy job. The software must be installed and turned on the display. On a Macintosh computer, once the software is installed, it is always available when you enter on at all times. PRINT PHOTOS: Selects the photo function. Only print... information Description USB connection Ethernet (wired) connection Printer sharing Recommended number of connected computers for detailed instructions...copy using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in-One must be connected to the destination you one level up in...
...Color or START PC COPY Color: Starts a color copy job. The software must be installed and turned on the display. On a Macintosh computer, once the software is installed, it is always available when you enter on at all times. PRINT PHOTOS: Selects the photo function. Only print... information Description USB connection Ethernet (wired) connection Printer sharing Recommended number of connected computers for detailed instructions...copy using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in-One must be connected to the destination you one level up in...
User Guide
Page 32
... comparable to select your product, and then click one of the shopping links on your country/region, some portions of printing affordable professional photos with any inkjet printer. HP Advanced Photo Paper This thick photo paper features an instant-dry finish for easy handling. HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using paper designed...
... comparable to select your product, and then click one of the shopping links on your country/region, some portions of printing affordable professional photos with any inkjet printer. HP Advanced Photo Paper This thick photo paper features an instant-dry finish for easy handling. HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using paper designed...
User Guide
Page 33
... for longer lasting documents. images when you time and take the guesswork out of printing affordable professional photos with any inkjet printer. To order HP papers and other printing problems, avoid the following guidelines. • Always use this paper with your product, and then click one type of media at a time into a tray. • Load media...
... for longer lasting documents. images when you time and take the guesswork out of printing affordable professional photos with any inkjet printer. To order HP papers and other printing problems, avoid the following guidelines. • Always use this paper with your product, and then click one type of media at a time into a tray. • Load media...
User Guide
Page 34
...B5 (ISO) (176 x 250 mm; 6.9 x 9.8 inches) B7 (88 x 125mm; 3.5 x 4.9 inches) A5 (148 x 210 mm; 5.8 x 8.3 inches) 30 Use the device HP recommends testing any paper before printing the document. Letter (216 x 279 mm; 8.5 x 11 inches) U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4 (210 x 297 mm; 8.3 x 11.7 inches) Input... need to reformat existing documents to stack up may cause smearing. Always use the correct media-type setting in the printer driver, and configure the trays for supported media Use the Understand supported sizes and Understand supported media types and weights ...
...B5 (ISO) (176 x 250 mm; 6.9 x 9.8 inches) B7 (88 x 125mm; 3.5 x 4.9 inches) A5 (148 x 210 mm; 5.8 x 8.3 inches) 30 Use the device HP recommends testing any paper before printing the document. Letter (216 x 279 mm; 8.5 x 11 inches) U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4 (210 x 297 mm; 8.3 x 11.7 inches) Input... need to reformat existing documents to stack up may cause smearing. Always use the correct media-type setting in the printer driver, and configure the trays for supported media Use the Understand supported sizes and Understand supported media types and weights ...
User Guide
Page 41
... OK. 8. Print borderless Borderless printing lets you are printing the image. Make sure the size corresponds to the media size on which you print to the edges of certain media types and a range of the media. Open the printer driver, select the Printing Shortcuts tab, and select the printing shortcut for the...image and leave a small image on plain media. Open the file that you want to print. 3. If you can also gain access to this print job drop-down list, select the HP device. 4. Print borderless 37 For more information, see Load media. 2. Change any other desired settings, ...
... OK. 8. Print borderless Borderless printing lets you are printing the image. Make sure the size corresponds to the media size on which you print to the edges of certain media types and a range of the media. Open the printer driver, select the Printing Shortcuts tab, and select the printing shortcut for the...image and leave a small image on plain media. Open the file that you want to print. 3. If you can also gain access to this print job drop-down list, select the HP device. 4. Print borderless 37 For more information, see Load media. 2. Change any other desired settings, ...
User Guide
Page 44
... Setup, Properties, or Preferences. (Specific options may vary depending on both sides (duplexing) • Print a Web page • Cancel a print job Change print settings You can change the settings 1. Right-click the printer icon, and then click Properties, General Tab, or Printing Preferences. 3. Open the document that came with the application. Click Start, point to...
... Setup, Properties, or Preferences. (Specific options may vary depending on both sides (duplexing) • Print a Web page • Cancel a print job Change print settings You can change the settings 1. Right-click the printer icon, and then click Properties, General Tab, or Printing Preferences. 3. Open the document that came with the application. Click Start, point to...
User Guide
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... the settings 1. On the File menu, click Page Setup. 2. On the File menu, click Print to the device specifications. Two-sided printing requires an HP Automatic Two-sided Printing Accessory to be installed on both sides (duplexing) 41 Perform duplexing NOTE: You can perform manual ...Understand specifications for supported media. • Specify two-sided printing options in your application or in the printer driver. • Do not print on one side of a page • Always use media that conforms to open the print driver. 4. Jams might occur with watermarks and prepunched holes...
... the settings 1. On the File menu, click Page Setup. 2. On the File menu, click Print to the device specifications. Two-sided printing requires an HP Automatic Two-sided Printing Accessory to be installed on both sides (duplexing) 41 Perform duplexing NOTE: You can perform manual ...Understand specifications for supported media. • Specify two-sided printing options in your application or in the printer driver. • Do not print on one side of a page • Always use media that conforms to open the print driver. 4. Jams might occur with watermarks and prepunched holes...
User Guide
Page 185
... and then make sure it matches the type of colors. • Check the print quality setting and make sure photo paper such as HP Advanced Photo Paper, is nothing wrong with the product, print settings, or ink cartridges. Print quality troubleshooting 181 For more information, see : Check ...further troubleshooting is set incorrectly. In this did not solve the issue, try the next solution. You do when printed on paper. Solution 6: Align the printer Solution: Align the printer. If this case, there is loaded in the product. Or, choose a higher setting if you receive a low...
... and then make sure it matches the type of colors. • Check the print quality setting and make sure photo paper such as HP Advanced Photo Paper, is nothing wrong with the product, print settings, or ink cartridges. Print quality troubleshooting 181 For more information, see : Check ...further troubleshooting is set incorrectly. In this did not solve the issue, try the next solution. You do when printed on paper. Solution 6: Align the printer Solution: Align the printer. If this case, there is loaded in the product. Or, choose a higher setting if you receive a low...