Wired/Wireless Networking Guide
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...the cartridges is used in the printing process in a number of injury from fire or electric shock. 1. If you are no one can step on or trip over the line cord, and the line cord cannot be damaged. 8. Do not install or use...2 (Windows only 11 Configure your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from an Ethernet connection 11 Connect the HP Officejet/Officejet Pro device using this product to ...
...the cartridges is used in the printing process in a number of injury from fire or electric shock. 1. If you are no one can step on or trip over the line cord, and the line cord cannot be damaged. 8. Do not install or use...2 (Windows only 11 Configure your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from an Ethernet connection 11 Connect the HP Officejet/Officejet Pro device using this product to ...
Wired/Wireless Networking Guide
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... is also located in the Hewlett-Packard folder in the Advanced troubleshooting section. Connecting an Ethernet cable turns off the power and then turning it back on will recover a network communication issue. 6 Solving wireless (802.11) problems If you are using your HP Officejet/Officejet Pro device over a network, try the following steps: Windows Place...
... is also located in the Hewlett-Packard folder in the Advanced troubleshooting section. Connecting an Ethernet cable turns off the power and then turning it back on will recover a network communication issue. 6 Solving wireless (802.11) problems If you are using your HP Officejet/Officejet Pro device over a network, try the following steps: Windows Place...
Wired/Wireless Networking Guide
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... lights, one that is on and another that the computer is detected, the printed test report will include recommendations that might prompt you have tried the suggestions provided in the Basic troubleshooting section and are still unable to connect your HP Officejet/Officejet Pro device...printer driver (Windows only) (page 10) 6. HP Officejet 6500 All-in the list of the HP Officejet/ Officejet Pro device is blocking communication (page 9) 4. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, ...
... lights, one that is on and another that the computer is detected, the printed test report will include recommendations that might prompt you have tried the suggestions provided in the Basic troubleshooting section and are still unable to connect your HP Officejet/Officejet Pro device...printer driver (Windows only) (page 10) 6. HP Officejet 6500 All-in the list of the HP Officejet/ Officejet Pro device is blocking communication (page 9) 4. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, ...
Wired/Wireless Networking Guide
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... embedded Web server (EWS). Or - Do one of the HP device as it . Mac OS 1. If Jobs Stopped appears in the Dock, and then click Print & Fax. 2. If you can access the EWS, try to sections 4 and 5. Solving wireless (802.11) problems 9 Temporarily turn off any...(for additional troubleshooting help. 4. If the printers on your browser, you have active connections to the next section for example, Internet Explorer or Safari). Try using the HP device over the network. Select the HP device, and the click Print Queue. 3. Make sure the HP Officejet/Officejet Pro device ...
... embedded Web server (EWS). Or - Do one of the HP device as it . Mac OS 1. If Jobs Stopped appears in the Dock, and then click Print & Fax. 2. If you can access the EWS, try to sections 4 and 5. Solving wireless (802.11) problems 9 Temporarily turn off any...(for additional troubleshooting help. 4. If the printers on your browser, you have active connections to the next section for example, Internet Explorer or Safari). Try using the HP device over the network. Select the HP device, and the click Print Queue. 3. Make sure the HP Officejet/Officejet Pro device ...
Additional information
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... flowing smoothly. For more information see www.hp.com/go /linuxprinting. HP Officejet 6500 Wireless SCAN PHOTO COPY START SCAN PRINT PHOTO Quality START COPY Black Color Setup Cancel Symbols To change the device control panel language: 1. OFFICEJET 6500 EN Additional information An electronic User Guide is available on the following topics: y Troubleshooting information y Important safety notices and regulatory...
... flowing smoothly. For more information see www.hp.com/go /linuxprinting. HP Officejet 6500 Wireless SCAN PHOTO COPY START SCAN PRINT PHOTO Quality START COPY Black Color Setup Cancel Symbols To change the device control panel language: 1. OFFICEJET 6500 EN Additional information An electronic User Guide is available on the following topics: y Troubleshooting information y Important safety notices and regulatory...
Additional information
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...90020 This guide provides information on your location. For more information at HP's support website (www.hp.com/support). HP Officejet 6500 SCAN PHOTO START SCAN PRINT PHOTO COPY Quality START COPY Black Color Setup Cancel Symbols To change the device control panel language: 1. ...after it is used . www.hp.com Printed in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. OFFICEJET 6500 EN Additional information An electronic User Guide is available on the following topics: y Troubleshooting information y Important safety notices and...
...90020 This guide provides information on your location. For more information at HP's support website (www.hp.com/support). HP Officejet 6500 SCAN PHOTO START SCAN PRINT PHOTO COPY Quality START COPY Black Color Setup Cancel Symbols To change the device control panel language: 1. ...after it is used . www.hp.com Printed in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. OFFICEJET 6500 EN Additional information An electronic User Guide is available on the following topics: y Troubleshooting information y Important safety notices and...
User Guide
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The only warranties for technical or editorial errors or omissions contained herein. HP shall not be liable for HP products and services are no one can step on or trip over the line cord, and the line cord cannot be construed as allowed under copyright laws. Windows Vista is either a ... securely on the product. 3. Install the product in this product from fire or electric shock. 1. If the product does not operate normally, see Maintain and troubleshoot. 8.
The only warranties for technical or editorial errors or omissions contained herein. HP shall not be liable for HP products and services are no one can step on or trip over the line cord, and the line cord cannot be construed as allowed under copyright laws. Windows Vista is either a ... securely on the product. 3. Install the product in this product from fire or electric shock. 1. If the product does not operate normally, see Maintain and troubleshoot. 8.
User Guide
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...white streaks in the bars 157 Bar colors are not uniform 157 Large Black Font Text 158 Alignment Patters...158 Clean the device...159 Clean the scanner glass 159 Clean the exterior...160 Clean the automatic document feeder 160 General troubleshooting tips and resources 163 Solve printing ... partial page printed 165 Something on the page is missing or incorrect 166 Placement of the text or graphics is wrong 166 Print troubleshooting...167 Envelopes print incorrectly 168 The product is not responding 168 The product prints meaningless characters 171 Nothing happens when I try to...
...white streaks in the bars 157 Bar colors are not uniform 157 Large Black Font Text 158 Alignment Patters...158 Clean the device...159 Clean the scanner glass 159 Clean the exterior...160 Clean the automatic document feeder 160 General troubleshooting tips and resources 163 Solve printing ... partial page printed 165 Something on the page is missing or incorrect 166 Placement of the text or graphics is wrong 166 Print troubleshooting...167 Envelopes print incorrectly 168 The product is not responding 168 The product prints meaningless characters 171 Nothing happens when I try to...
User Guide
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...troubleshooting 179 Wrong, inaccurate, or bleeding colors 179 Ink is not filling the text or graphics completely 182 The printout has a horizontal band of distortion near the bottom of a borderless print...184 Printouts have horizontal streaks or lines 185 Printouts are faded or have dull colors...fax test failed...204 Solve network problems...217 Solve wireless problems (some models only 217 Basic wireless troubleshooting 218 Advanced wireless troubleshooting 218 Make sure your computer is connected to your network 219 Make sure that the HP device is connected to your network 220 Check ...
...troubleshooting 179 Wrong, inaccurate, or bleeding colors 179 Ink is not filling the text or graphics completely 182 The printout has a horizontal band of distortion near the bottom of a borderless print...184 Printouts have horizontal streaks or lines 185 Printouts are faded or have dull colors...fax test failed...204 Solve network problems...217 Solve wireless problems (some models only 217 Basic wireless troubleshooting 218 Advanced wireless troubleshooting 218 Make sure your computer is connected to your network 219 Make sure that the HP device is connected to your network 220 Check ...
User Guide
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Troubleshoot installation issues 225 Hardware installation suggestions 225 Software installation suggestions 226 Clear jams...227 Clear paper jams...227 Avoid paper jams...229 Errors...229 Printhead ... of ink in Wrong Slot - The following printhead has a problem 230 Advanced printhead maintenance 231 Fax Memory Full...235 Device Disconnected...235 Ink Alert...235 HP recommends you have a replacement available for when print quality becomes no longer acceptable...236 Ink system failure...236 Cartridge Problem...237 The following cartridge may...
Troubleshoot installation issues 225 Hardware installation suggestions 225 Software installation suggestions 226 Clear jams...227 Clear paper jams...227 Avoid paper jams...229 Errors...229 Printhead ... of ink in Wrong Slot - The following printhead has a problem 230 Advanced printhead maintenance 231 Fax Memory Full...235 Device Disconnected...235 Ink Alert...235 HP recommends you have a replacement available for when print quality becomes no longer acceptable...236 Ink system failure...236 Cartridge Problem...237 The following cartridge may...
User Guide
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... the device software. For more information, see Toolbox (Windows). Fax Getting Started Guide Provides instructions for setting up the device's wireless document is provided with a computer running Windows 2000, Windows XP x64, Windows XP Starter Edition, or Windows Vista Starter Edition,...typically installed with the device. Depending on the Starter CD. Readme file and release notes Provide late-breaking information and troubleshooting tips. HP Solution Center (Windows) Allows you to maintenance services. Included on the devices you are not included in this document is...
... the device software. For more information, see Toolbox (Windows). Fax Getting Started Guide Provides instructions for setting up the device's wireless document is provided with a computer running Windows 2000, Windows XP x64, Windows XP Starter Edition, or Windows Vista Starter Edition,...typically installed with the device. Depending on the Starter CD. Readme file and release notes Provide late-breaking information and troubleshooting tips. HP Solution Center (Windows) Allows you to maintenance services. Included on the devices you are not included in this document is...
User Guide
Page 101
...specifications. Open the Solution Center using one of each session (such as the Use device management tools 97 NOTE: For a list of the printer 2. Wireless settings (only available if the printer supports wireless connection): Enable the user to turn the wireless radio On or Off and to ... selected so that the next time you visit. Print Wireless Network Test Report - Click through this message to perform network troubleshooting b. You can use the embedded Web server without being an untrusted site. only for the HP software. If the selected device is connected to the Internet...
...specifications. Open the Solution Center using one of each session (such as the Use device management tools 97 NOTE: For a list of the printer 2. Wireless settings (only available if the printer supports wireless connection): Enable the user to turn the wireless radio On or Off and to ... selected so that the next time you visit. Print Wireless Network Test Report - Click through this message to perform network troubleshooting b. You can use the embedded Web server without being an untrusted site. only for the HP software. If the selected device is connected to the Internet...
User Guide
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... status page Use the Printer Status page to: • View current device information and ink cartridge status • Help troubleshoot problems The Printer Status page also contains a log of the menu bar, type HP Device Manager in the Dock. Ink level warnings and indicators provide estimates for planning purposes only. Click the...
... status page Use the Printer Status page to: • View current device information and ink cartridge status • Help troubleshoot problems The Printer Status page also contains a log of the menu bar, type HP Device Manager in the Dock. Ink level warnings and indicators provide estimates for planning purposes only. Click the...
User Guide
Page 106
...device through UDP port 5353) where a conventional DNS server is often useful to call HP, it is not used by network management applications for IP address and name resolution ...gateway, as well as the hardware address of the device. 3. 802.11 Wireless: Shows information about the active wireless network connection, such as described in the embedded Web server, a configuration and...network configuration page from your Web browser using an 102 Configure and manage Chapter 8 help troubleshoot network connectivity problems. If you access from the device control panel Press the Setup button,...
...device through UDP port 5353) where a conventional DNS server is often useful to call HP, it is not used by network management applications for IP address and name resolution ...gateway, as well as the hardware address of the device. 3. 802.11 Wireless: Shows information about the active wireless network connection, such as described in the embedded Web server, a configuration and...network configuration page from your Web browser using an 102 Configure and manage Chapter 8 help troubleshoot network connectivity problems. If you access from the device control panel Press the Setup button,...
User Guide
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... see General troubleshooting tips and resources. If you are having problems such as: • Printer not found . If you are using an ad hoc wireless network connection Method 1 1. Turn on your firewall to use "hpsetup". If the HP software cannot find the HP device during installation...Restore Network Defaults. On your computer and in line of one another. Guidelines for reducing interference on a wireless network The following tips will help reduce the chances for interference in a wireless network: • Keep the wireless devices away from large metal objects, such as filing ...
... see General troubleshooting tips and resources. If you are having problems such as: • Printer not found . If you are using an ad hoc wireless network connection Method 1 1. Turn on your firewall to use "hpsetup". If the HP software cannot find the HP device during installation...Restore Network Defaults. On your computer and in line of one another. Guidelines for reducing interference on a wireless network The following tips will help reduce the chances for interference in a wireless network: • Keep the wireless devices away from large metal objects, such as filing ...
User Guide
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... problems • Solve fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams • Errors Work with ink cartridges To ensure... the best print quality from the HP all-in-one, you will need to perform some simple maintenance procedures. 9 Maintain and troubleshoot This section contains the following topics: • Information on ink cartridges and the printhead...
... problems • Solve fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams • Errors Work with ink cartridges To ensure... the best print quality from the HP all-in-one, you will need to perform some simple maintenance procedures. 9 Maintain and troubleshoot This section contains the following topics: • Information on ink cartridges and the printhead...
User Guide
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The print carriage should not be placed its side, back, front, or top. For information about 144 Maintain and troubleshoot The instructions in this user guide are for replacing ink cartridges, and are transporting the product, do not need to replace an ink cartridge..., and cleaning the printhead. Chapter 9 Information on store shelves or, if out of box, with label facing down. • Turn off the HP all -in-one, the print carriage might not return to the correct position causing problems with crumpled newspaper to prevent the print carriage from moving during installation...
The print carriage should not be placed its side, back, front, or top. For information about 144 Maintain and troubleshoot The instructions in this user guide are for replacing ink cartridges, and are transporting the product, do not need to replace an ink cartridge..., and cleaning the printhead. Chapter 9 Information on store shelves or, if out of box, with label facing down. • Turn off the HP all -in-one, the print carriage might not return to the correct position causing problems with crumpled newspaper to prevent the print carriage from moving during installation...
User Guide
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Remove the new ink cartridge from its packaging by pulling the orange pull-tab straight back to release it, and then remove it in the product, or printing will fail. 146 Maintain and troubleshoot Press the tab on the front of the ink cartridge to remove the plastic wrap from the slot. 4. NOTE: Make sure you remove the plastic wrap from the ink cartridge before installing it from the ink cartridge. Chapter 9 3.
Remove the new ink cartridge from its packaging by pulling the orange pull-tab straight back to release it, and then remove it in the product, or printing will fail. 146 Maintain and troubleshoot Press the tab on the front of the ink cartridge to remove the plastic wrap from the slot. 4. NOTE: Make sure you remove the plastic wrap from the ink cartridge before installing it from the ink cartridge. Chapter 9 3.
User Guide
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... cleaning procedure. 2. If the problem is turned on. 3. Leaving them outside of the product, until the print carriage stops moving before proceeding. 148 Maintain and troubleshoot For more information about error messages, see an error message relating to the ink cartridges. Make sure that the ink cartridges are reinstalled in the...
... cleaning procedure. 2. If the problem is turned on. 3. Leaving them outside of the product, until the print carriage stops moving before proceeding. 148 Maintain and troubleshoot For more information about error messages, see an error message relating to the ink cartridges. Make sure that the ink cartridges are reinstalled in the...
User Guide
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... tab on a piece of paper with the ink opening pointing up . The sensor window is an area of clear plastic near the copper or gold-colored metal contacts on a sheet of paper with a dry swab or lint-free cloth. Place the ink cartridge on the bottom of the product. Try not... ink openings pointing up . Remove all of the ink cartridges and place them on the ink cartridge to touch the metal contacts. 150 Maintain and troubleshoot
... tab on a piece of paper with the ink opening pointing up . The sensor window is an area of clear plastic near the copper or gold-colored metal contacts on a sheet of paper with a dry swab or lint-free cloth. Place the ink cartridge on the bottom of the product. Try not... ink openings pointing up . Remove all of the ink cartridges and place them on the ink cartridge to touch the metal contacts. 150 Maintain and troubleshoot