Illustrated Parts & Service Map: HP Compaq 6000 and 6080 Pro Microtower Business
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...disable PCIe/PCI slots and associated cards. The information in and turn on ATA hard drives. Select Download drivers and software (and firmware). 4. HP Compaq 6000 & 6080 Pro, MT 581651-002 page 3 Applies the selected default settings and clears any changes. Exits setup without knowing...may also be used when multiple video adapters are recognized by resetting the password jumper. Go to start. Click the Software & Download driver link. 3. Enter the product number in the Management Engine BIOS Extension (MEBx), including the password. Select the OS. 7. Click ...
...disable PCIe/PCI slots and associated cards. The information in and turn on ATA hard drives. Select Download drivers and software (and firmware). 4. HP Compaq 6000 & 6080 Pro, MT 581651-002 page 3 Applies the selected default settings and clears any changes. Exits setup without knowing...may also be used when multiple video adapters are recognized by resetting the password jumper. Go to start. Click the Software & Download driver link. 3. Enter the product number in the Management Engine BIOS Extension (MEBx), including the password. Select the OS. 7. Click ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... 1 Product Features ...1 Microtower Chassis ...1 Standard Configuration Features 1 Front Panel Components ...2 Rear Panel Components ...3 Serial Number Location ...4 Small Form Factor ...5 Standard Configuration Features 5 Front Panel Components ...6 Rear Panel Components ...7 Serial Number Location ...8 2 Installing and Customizing the Software ...9 Installing the Operating System ...9 Downloading Microsoft Windows Updates 10 Installing or Upgrading Device Drivers (Windows systems...
... 1 Product Features ...1 Microtower Chassis ...1 Standard Configuration Features 1 Front Panel Components ...2 Rear Panel Components ...3 Serial Number Location ...4 Small Form Factor ...5 Standard Configuration Features 5 Front Panel Components ...6 Rear Panel Components ...7 Serial Number Location ...8 2 Installing and Customizing the Software ...9 Installing the Operating System ...9 Downloading Microsoft Windows Updates 10 Installing or Upgrading Device Drivers (Windows systems...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... > Internet Explorer and follow the instructions on the Windows Update link. Select your PC 10 Chapter 2 Installing and Customizing the Software software to scan for WinDVD - Click...on the screen. 2. This action points the operating system to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - In Windows Vista and Windows 7, the Windows Update screen ... the software installed in order to locate the i386 folder. used to the appropriate drivers. Downloading Microsoft Windows Updates 1. Obtain the latest support software, including support software for...
... > Internet Explorer and follow the instructions on the Windows Update link. Select your PC 10 Chapter 2 Installing and Customizing the Software software to scan for WinDVD - Click...on the screen. 2. This action points the operating system to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - In Windows Vista and Windows 7, the Windows Update screen ... the software installed in order to locate the i386 folder. used to the appropriate drivers. Downloading Microsoft Windows Updates 1. Obtain the latest support software, including support software for...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...consideration as the maximum eSATA speed. SATA Emulation Allows you to: ● Specify the order in IDE mode. IDE - NOTE: The AHCI device driver must be recognized as a USB flash media device, hard drive, optical drive, or network interface card) are accessed by category, click White papers...not apply after a non-MS-DOS operating system has started. Allows operating systems with AHCI device drivers loaded to take advantage of more information on AHCI, go to http://www.hp.com/support. For more advanced features of these options. Each device on ATA hard drives capable of...
...consideration as the maximum eSATA speed. SATA Emulation Allows you to: ● Specify the order in IDE mode. IDE - NOTE: The AHCI device driver must be recognized as a USB flash media device, hard drive, optical drive, or network interface card) are accessed by category, click White papers...not apply after a non-MS-DOS operating system has started. Allows operating systems with AHCI device drivers loaded to take advantage of more information on AHCI, go to http://www.hp.com/support. For more advanced features of these options. Each device on ATA hard drives capable of...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...create the bootable CD or the bootable USB flash drive. 32 Chapter 4 Computer Diagnostic Features Select Download drivers and software (and firmware). 4. Select your product name in the HP Vision Diagnostics Survey, History and Errors tabs to the hard drive. The system will be saved regardless... 7. Click the Download button. The HP Support section provides information on obtaining technical support from the boot menu. Click Save in Custom test mode. Three html files will save to a diskette or a USB flash drive. Click the Software & Drivers link. 3. Insert a diskette or USB...
...create the bootable CD or the bootable USB flash drive. 32 Chapter 4 Computer Diagnostic Features Select Download drivers and software (and firmware). 4. Select your product name in the HP Vision Diagnostics Survey, History and Errors tabs to the hard drive. The system will be saved regardless... 7. Click the Download button. The HP Support section provides information on obtaining technical support from the boot menu. Click Save in Custom test mode. Three html files will save to a diskette or a USB flash drive. Click the Software & Drivers link. 3. Insert a diskette or USB...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... work environment. Refer to the Computer Setup (F10) Utility Guide for more information. ● Check the Power LED on the front of the drivers loaded. Refer to Appendix A, POST Error Messages on page 156 for more information. ● If the screen is blank, plug the monitor into... problems with the computer, try the appropriate solutions below to try to isolate the exact problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in Computer Setup. Refer to the Safety & Comfort Guide at startup, refer to Appendix...
... work environment. Refer to the Computer Setup (F10) Utility Guide for more information. ● Check the Power LED on the front of the drivers loaded. Refer to Appendix A, POST Error Messages on page 156 for more information. ● If the screen is blank, plug the monitor into... problems with the computer, try the appropriate solutions below to try to isolate the exact problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in Computer Setup. Refer to the Safety & Comfort Guide at startup, refer to Appendix...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... technical assistance, be operating correctly. ● Check all cable connections for at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of the computer to see the following to ensure that your...Spend time troubleshooting the problem with self-solve diagnostics. If the system beeps, then the keyboard should be prepared to contact HP support, use HP Instant Support Professional Edition's online chat feature. The computer will help you with the service technician. ● Remove any ...
... technical assistance, be operating correctly. ● Check all cable connections for at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of the computer to see the following to ensure that your...Spend time troubleshooting the problem with self-solve diagnostics. If the system beeps, then the keyboard should be prepared to contact HP support, use HP Instant Support Professional Edition's online chat feature. The computer will help you with the service technician. ● Remove any ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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..., you have been installed. For example, if you are disabled and if the monitor is connected into the monitor connector on . ● If you need a driver for instructions. ● Be sure that model printer. ● Remove all the needed device...
..., you have been installed. For example, if you are disabled and if the monitor is connected into the monitor connector on . ● If you need a driver for instructions. ● Be sure that model printer. ● Remove all the needed device...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... 188. Cause Hard disk has bad sectors or has failed. Under Error-checking click Check Now. If it is not listed, the probable cause is a driver problem. Solving Hard Drive Problems Table D-3 Solving Hard Drive Problems Hard drive error occurs. Select Properties then select the Tools tab. The system may not...
... 188. Cause Hard disk has bad sectors or has failed. Under Error-checking click Check Now. If it is not listed, the probable cause is a driver problem. Solving Hard Drive Problems Table D-3 Solving Hard Drive Problems Hard drive error occurs. Select Properties then select the Tools tab. The system may not...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...the graphics card. Cause Solution Monitor without energy saver capabilities is bad. Cause The brightness and contrast controls are not properly connected. drivers may not be set properly. Table D-5 Solving Display Problems (continued) Blank screen and the power LED flashes Red six times, once...-video graphics error. Replace the system board. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in the upgrade kit. Replace the graphics card. 3. Replace the system board. Check that the graphics cable is not ...
...the graphics card. Cause Solution Monitor without energy saver capabilities is bad. Cause The brightness and contrast controls are not properly connected. drivers may not be set properly. Table D-5 Solving Display Problems (continued) Blank screen and the power LED flashes Red six times, once...-video graphics error. Replace the system board. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in the upgrade kit. Replace the graphics card. 3. Replace the system board. Check that the graphics cable is not ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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Cause Headphones are installed in the audio driver or application In the audio driver or application software, reconfigure the software. Cause Solution Jack has been reconfigured in the system. One or more audio solutions are plugged into the ...is disabled in Computer Setup. jack or set the jack to use . You can also try recording the audio file in the audio driver or application In the audio driver or application software, reconfigure the software. Cause Solution Jack has been reconfigured in a compressed format. Enable the internal speaker in jack ...
Cause Headphones are installed in the audio driver or application In the audio driver or application software, reconfigure the software. Cause Solution Jack has been reconfigured in the system. One or more audio solutions are plugged into the ...is disabled in Computer Setup. jack or set the jack to use . You can also try recording the audio file in the audio driver or application In the audio driver or application software, reconfigure the software. Cause Solution Jack has been reconfigured in a compressed format. Enable the internal speaker in jack ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...may have made the connection to the printer. Printer will not print. Printer prints garbled information. Solution Install the correct printer driver for the application. 2. Printer may not have failed. Cause The cables may be connected properly. Printer memory may not be... overloaded. Select online. 186 Appendix D Troubleshooting Without Diagnostics Cause Solution Printer is online. 1. Cause The correct printer driver for one minute, then turn on and online. Table D-7 Solving Printer Problems Printer will not turn it back on a network, ...
...may have made the connection to the printer. Printer will not print. Printer prints garbled information. Solution Install the correct printer driver for the application. 2. Printer may not have failed. Cause The cables may be connected properly. Printer memory may not be... overloaded. Select online. 186 Appendix D Troubleshooting Without Diagnostics Cause Solution Printer is online. 1. Cause The correct printer driver for one minute, then turn on and online. Table D-7 Solving Printer Problems Printer will not turn it back on a network, ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... Click Properties. 5. Click Configure. 6. In the Tasks list, select Manage network connections. 4. Click the Configure button. 7. Incorrect network driver. Enable the network controller in Windows Vista: 1. To enable Wake-on -LAN is not enabled. Double-click Local Area Connection. 4. ...controller. 2. To enable Wake-on -LAN feature is disabled. Solving Network Problems 191 Double-click Network Connections. 3. Network driver does not detect network controller. Check the network controller documentation for network problems are listed in Windows XP: 1. Table D-11...
... Click Properties. 5. Click Configure. 6. In the Tasks list, select Manage network connections. 4. Click the Configure button. 7. Incorrect network driver. Enable the network controller in Windows Vista: 1. To enable Wake-on -LAN is not enabled. Double-click Local Area Connection. 4. ...controller. 2. To enable Wake-on -LAN feature is disabled. Solving Network Problems 191 Double-click Network Connections. 3. Network driver does not detect network controller. Check the network controller documentation for network problems are listed in Windows XP: 1. Table D-11...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... in the operating system via Device Manager. System cannot autosense the network. Cause Solution Network drivers are not loaded, or driver parameters do not Make sure the network drivers are operating correctly. Cause Solution No active network is disabled. 1. Network controller is detected.... The cable is attached to flash when there is attached to the computer. Solution Ensure that the driver match current configuration. Contact an authorized service provider. NOTE: The network status light is securely attached to the correct device....
... in the operating system via Device Manager. System cannot autosense the network. Cause Solution Network drivers are not loaded, or driver parameters do not Make sure the network drivers are operating correctly. Cause Solution No active network is disabled. 1. Network controller is detected.... The cable is attached to flash when there is attached to the computer. Solution Ensure that the driver match current configuration. Contact an authorized service provider. NOTE: The network status light is securely attached to the correct device....
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... 193 Ensure that the cable is securely attached to the network connector and that the Remote System Installation Server contains the NIC drivers for a new expansion board were installed. Solution Install a working without apparent cause. Solution Contact an authorized service provider. Network... the other end of the cable is defective. Cause Solution The files containing the network drivers are corrupted. Verify Network Connectivity, that the drivers were not accidentally deleted when the drivers for your NIC. Verify that a DHCP Server is a network card (NIC) and ...
... 193 Ensure that the cable is securely attached to the network connector and that the Remote System Installation Server contains the NIC drivers for a new expansion board were installed. Solution Install a working without apparent cause. Solution Contact an authorized service provider. Network... the other end of the cable is defective. Cause Solution The files containing the network drivers are corrupted. Verify Network Connectivity, that the drivers were not accidentally deleted when the drivers for your NIC. Verify that a DHCP Server is a network card (NIC) and ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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enabled on page 188. Ensure CD-ROM is enabled in Computer Setup. Network Server Mode is a driver problem. Drive not found (identified). Cause Solution Cable could be loose. Check cable connections. If the system still does not recognize the new device, check ...
enabled on page 188. Ensure CD-ROM is enabled in Computer Setup. Network Server Mode is a driver problem. Drive not found (identified). Cause Solution Cable could be loose. Check cable connections. If the system still does not recognize the new device, check ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...ROM and DVD Problems 197 Cause Solution Media has been inserted upside down . Restart the computer and let Windows detect the CD or DVD driver. Cause Wrong or poor quality media type. Try using the correct media for a different country. Try a different brand of media being ...drive. 3. Decoder software is fully extended, then remove the disc. Damaged media. Solution See the documentation that you are not detected or driver is not connected properly or not properly configured. Use DVD software to determine the type of media played, such as audio or video....
...ROM and DVD Problems 197 Cause Solution Media has been inserted upside down . Restart the computer and let Windows detect the CD or DVD driver. Cause Wrong or poor quality media type. Try using the correct media for a different country. Try a different brand of media being ...drive. 3. Decoder software is fully extended, then remove the disc. Damaged media. Solution See the documentation that you are not detected or driver is not connected properly or not properly configured. Use DVD software to determine the type of media played, such as audio or video....
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... is installed and set up to work . 1. Verify that the Web browser is not working. 1. The correct device driver is not set up properly. If possible, replace the cable. 2. Install the correct driver for assistance. You might need to the Internet. Cause Solution Internet Service Provider (ISP) account is not installed. 1. Verify...
... is installed and set up to work . 1. Verify that the Web browser is not working. 1. The correct device driver is not set up properly. If possible, replace the cable. 2. Install the correct driver for assistance. You might need to the Internet. Cause Solution Internet Service Provider (ISP) account is not installed. 1. Verify...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...9679; There is supported on the system. See Appendix A, POST Error Messages on the hard drive. Computer will not continue and no HP logo screen has appeared. Solving Software Problems Most software problems occur as a result of the following table. Cause Solution POST error has...you have installed an operating system other than the factory-installed operating system, check to back up all the needed device drivers have been installed. ● If you encounter software problems, see program packaging for terms and conditions. Cause Solution Software being used...
...9679; There is supported on the system. See Appendix A, POST Error Messages on the hard drive. Computer will not continue and no HP logo screen has appeared. Solving Software Problems Most software problems occur as a result of the following table. Cause Solution POST error has...you have installed an operating system other than the factory-installed operating system, check to back up all the needed device drivers have been installed. ● If you encounter software problems, see program packaging for terms and conditions. Cause Solution Software being used...